Ericsson DIALOG 4223 PROFESSIONAL - 2 User manual

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Dialog 4223 Professional/Dialog 4225 Vision
System Telephones for MD110 Communication System
D4 Mode
User Guide

EN/LZT 103 68 R2A
© Ericsson Enterprise AB 2004

3Dialog 4223 Professional/Dialog 4225 Vision
Table of Contents
Table of Contents
Welcome .......................................................... 4
Description ....................................................... 6
Free Seating (optional) .................................... 27
Incoming Calls ............................................... 28
Outgoing Calls ............................................... 32
During Calls .................................................... 49
Call Metering .................................................. 56
Call Forwarding .............................................. 59
Absence Information (optional) ....................... 73
Messages ...................................................... 76
Group Features .............................................. 82
Other Useful Features ..................................... 86
Settings .......................................................... 95
Accessories ................................................. 113
Installation .................................................... 120
Troubleshooting ............................................ 129
Glossary ....................................................... 132
Index ............................................................ 133

Welcome
Dialog 4223 Professional/Dialog 4225 Vision4
Welcome
Welcome to the user guide for the Dialog 4223 Professional and
Dialog 4225 Vision system telephones in the Ericsson MD110
Communication System, D4 mode. It is a state-of-the-art business
communications system. Its alliance of features and facilities
effectively improves communications for virtually any kind of
organization.
There is a line of telephones designed for easy use in every
situation to take full advantage of these advanced features and
facilities.
Function descriptions that do not include speaking in the handset,
are described off hook, if nothing else is stated. Instead of pressing
the Clear key, you can always replace the handset.
Some markets use differing codes for some functions. In this guide,
all functions are described using the most common code. The
markets and their differing code is shown as a side note.
The user guide describes the facilities of the Dialog 4223
Professional and Dialog 4225 Vision system telephones as they
are programmed at delivery from the factory. There may be some
differences in the way your phone is programmed. Please consult
your system administrator if you need further information.
The latest version of this user guide can be downloaded from:
http://www.ericsson.com/enterprise/library/manuals.shtml
If you would like to practise the handling of the phone, you can try
the “Ericsson Enterprise End User Training On Telephones”,
available at:
http://ericsson.tripnet.se/learngatestore/courses/EndUser/
Usertool/index.htm.
To start practising, select the option “Ericsson Enterprise
eLearning”, and then select your type of phone.
Note: Dialog 4223 Professional and Dialog 4225 Vision are
system telephones, i.e. they can only be used for an
Ericsson private branch exchange that supports these
types of phones.

5Dialog 4223 Professional/Dialog 4225 Vision
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
When this publication is made available on Ericsson media,
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of conformity
Hereby, Ericsson Enterprise AB, declares that this telephone, is
in conformity with the essential requirements and other relevant
provisions of the European R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc.

Description
Dialog 4223 Professional/Dialog 4225 Vision6
Description
Dialog 4223 Professional
1Display
See section “Display information” on page 15.
2 Display menu keys
The functions depend on the traffic state. When you are requested
to “(see display)”, press the required key to access the function.
3Callback
For indicating/activating Callback. See section “When you receive a
busy tone” on page 37. The feature can be removed or moved to
another programmable function key by your system administrator.
1
2
8
5
b
5
7
13
14
6
10
11
9
12
15
16 16
3
4
17

7Dialog 4223 Professional/Dialog 4225 Vision
Description
4 Diversion (Follow-me)
For indicating/activating and deactivating Diversion (Follow-me).
See section “Call Forwarding” on page 59. The feature can be
removed or moved to another programmable function key by your
system administrator.
5 Programmable function keys
To program numbers or functions, see section “Programming of
function keys” on page 95.
Note: The key marked with a “b” is also used to program a
melody, see section “Melody ringing” on page 106.
6 Triple Access Line
For handling calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
7 Microphone
Used for handsfree conversation.
8Clear
To disconnect calls or exit a function. Can always be pressed instead
of replacing the handset.
9 Headset key
To handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 114.
10 Loudspeaker on/off
a. To activate handsfree conversation. See section “During Calls”
on page 49.
b. To activate Loudspeaker Preset. See section “Headset Preset”
on page 115.
11 Mute
a To switch the microphone on or off during a call. See section
“Mute” on page 50.
b To switch off the ring signal in idle mode or when ringing. See
section “Mute ring signal” on page 105 and “Silent ringing” on
page 105.
12 Volume control
To change the volume. See section “Settings” on page 95.
13 Loudspeaker

Description
Dialog 4223 Professional/Dialog 4225 Vision8
14 Handset
Supplied with hearing aid function as standard. An extra handset
can be connected, see section “Accessories” on page 113.
Please note: The handset may attract and retain small
metal objects in the earcap region.
15 Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 117.
16 Key panel
With 17 programmable keys. Up to four panels can be connected.
See section “Key panel” on page 113. Use the Designation Card
Manager to make and print your own key panel designation cards,
see below.
17 Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Telephone Toolbox
CD for MD110 Communication System or it can be downloaded
from: http://www.ericsson.com/enterprise/library/manuals.shtml
For more information, please contact your Ericsson Enterprise
certified sales partner.
D4 mode information
The Dialog 4223 Professional phone can be connected to the
exchange in two different modes (user interfaces), either D3 mode,
or D4 mode. There is one user guide for each mode.
To find out the mode for your telephone, check the right hand side
of the second row of the display (see picture), when the telephone
is in idle mode:
• No extension number is shown (i.e. blank) - your telephone is
using D4 mode = This is the correct guide.
• Extension number is shown - your telephone is using D3 mode
= This is not the correct guide, download the user guide from:
http://www.ericsson.com/enterprise/library/manuals.shtml
Note: This user guide is not valid for the Dialog 4223
Professional in D3 mode.
Brown James 2222 11:06 28 Aug 2003
Absence Account Authority more...

9Dialog 4223 Professional/Dialog 4225 Vision
Description
Dialog 4225 Vision
1Display
See section “Display information” on page 15.
2 Display menu keys
The functions depend on the traffic state. When you are requested
to “(see display)”, press the required key to access the function.
3 Navigation key left
To navigate one step to the left in the top menu. See section
“Display information” on page 15.
4Home
To return to home position (idle mode), when you are navigating the
top menu. See section “Display information” on page 15.
5 Navigation key right
To navigate one step to the right in the top menu. See section
“Display information” on page 15.
1
2
3
8
b
8
10
11
7
19
9
8
12
13
16
45
20
6
14 15
18
17
19

Description
Dialog 4223 Professional/Dialog 4225 Vision10
6Callback
For indicating/activating Callback. See section “When you receive a
busy tone” on page 37. The feature can be removed or moved to
another programmable function key by your system administrator.
7 Diversion (Follow-me)
For indicating/activating and deactivating Diversion (Follow-me).
See section “Call Forwarding” on page 59. The feature can be
removed or moved to another programmable function key by your
system administrator.
8 Programmable function keys
To program numbers or functions, see section “Programming of
function keys” on page 95.
Note: The key marked with a “b” is also used to program a
melody, see section “Melody ringing” on page 106.
9 Triple Access Line
For handling calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
10 Microphone
Used for handsfree conversation.
11 Clear
To disconnect calls or exit a function. Can always be pressed instead
of replacing the handset.
12 Headset key
To handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 114.
13 Loudspeaker on/off
a. To activate handsfree conversation. See section “During Calls”
on page 49.
b. To activate Loudspeaker Preset. See section “Headset Preset”
on page 115.
14 Mute
a To switch the microphone on or off during a call. See section
“Mute” on page 50.
b To switch off the ring signal in idle mode or when ringing. See
section “Mute ring signal” on page 105 and “Silent ringing” on
page 105.
15 Volume control
To change the volume. See section “Settings” on page 95.
16 Loudspeaker