Ericsson Dialog 4106 Basic User manual

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Dialog 4106 Basic/Dialog 4147 Medium
Analog Telephones for Ericsson MD110 and MX-ONE™ Telephony Switch
User Guide

Title
EN/LZT 103 69 R3A
© Ericsson Enterprise AB 2006

3Dialog 4106 Basic/Dialog 4147 Medium
Table of Contents
Table of Contents
Welcome .......................................................... 4
Important User Information ............................... 6
Description ....................................................... 7
Free Seating (optional) .................................... 15
Incoming Calls ............................................... 16
Outgoing Calls ............................................... 20
During Calls .................................................... 36
Call Forwarding .............................................. 42
Absence Information (optional) ....................... 54
Messages ...................................................... 56
Group Features .............................................. 62
Other Useful Features ..................................... 64
Settings .......................................................... 68
Installation ...................................................... 75
Troubleshooting .............................................. 80
Glossary ......................................................... 81
Index .............................................................. 82

Welcome
Dialog 4106 Basic/Dialog 4147 Medium4
Welcome
Welcome to the user guide for the Ericsson Dialog 4106 Basic and
Ericsson Dialog 4147 Medium. This guide describes the available
features of the telephones when they are connected to Ericsson
MD110 or Ericsson MX-ONE™ Telephony Switch.
The functions and features available with these telephones are
designed for easy use in all different telephone handling situations.
The user guide describes the functions and features of the
Ericsson Dialog 4106 Basic and Ericsson Dialog 4147 Medium
as they are programmed at delivery from the factory. There may be
some differences in the way your phone is programmed. Please
consult your system administrator if you need further information.
Some markets use differing codes for some features. In this guide
they are described using the most common code.
The latest version of the user guide can be downloaded from:
http://www.ericsson.com/enterprise/library/manuals.shtml

5Dialog 4106 Basic/Dialog 4147 Medium
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc

Important User Information
Dialog 4106 Basic/Dialog 4147 Medium6
Important User Information
Safety instructions
Save these instructions.
Read these safety instructions before use!
Note: When using your telephone or connected
equipment, the following basic safety precautions should
always be followed to reduce risk of fire, electrical shock
and other personal injury.
• Follow instructions in the equipment's user guide or other
documentation.
• Always install equipment in a location and environment for which it is
designed.
• For mains powered telephones: Only operate with the mains power
voltage indicated. If you are uncertain of the type of power supplied to the
building, consult property management or your local power company.
• For mains powered telephones: Avoid placing the telephone's power
cable where it can be exposed to mechanical pressure as this may
damage the cable. If the power supply cord or plug is damaged,
disconnect the product and contact qualified service personnel.
• Headsets used with this equipment must comply with EN/IEC 60950-1
and for Australia AS/NZS 60950: 2000.
• Do not make any changes or modifications to equipment without seeking
approval from the party responsible for compliance. Unauthorized
changes or modifications could void the user's authority to operate the
equipment.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Do not spill liquid of any kind on the product or use the equipment near
water, for example, near a bathtub, washbowl, and kitchen sink, in a wet
basement or near a swimming pool.
• Do not insert any object into equipment slots that is not part of the
product or auxiliary product.
• Do not disassemble the product. Contact a qualified service agency
when service or repair work is required.
• Do not use a telephone (other than cordless type) during an electrical
storm.
Disposal of the product
Your product should not be placed in municipal waste. Please check local
regulations for disposal of electronic products.

7Dialog 4106 Basic/Dialog 4147 Medium
Description
Description
Dialog 4106 Basic
9
7
(bottom side)
1
2
3
4
5
6
8
10

Description
Dialog 4106 Basic/Dialog 4147 Medium8
1 Programmable keys
Three keys for storing frequently used numbers. You can store one
number per key, see section “Dial by a function key” on page 29.
Note: If you unplug the telephone, stored numbers will
remain for about 24 hours.
2 Mute / Prog
a. Switch microphone on or off. See section “During Calls” on
page 36.
b. Enter programming mode. See section “Settings” on page 68.
3 Message Waiting key
a. A flashing light indicates a waiting message. See section
“Messages” on page 56.
b. Programmable key to store of one frequently used number. See
section “Dial by a function key” on page 29
4 Last number redial / Pause key
a. Redial last dialed number. See section “Last Number Redial” on
page 23.
b. Insert a pause if you have to wait for dial tone when
programming a number into the memory. See section “Wait for
dial tone” on page 21.
5R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 36.
6 Volume control
Adjust the volume.
7 Message Waiting switch
Switch Message Waiting indication on or off. Also used to reverse
the polarity in case of crossed line cables. See section “Settings”
on page 68.
8 Loudspeaker (beneath handset)

9Dialog 4106 Basic/Dialog 4147 Medium
Description
9Handset
Supplied with hearing aid feature as standard.
Please note: The handset can attract and trap small metal
objects in the earcap region.
10 Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from:
http://www.ericsson.com/enterprise/library/manuals.shtml
For more information, please contact your Ericsson Enterprise
certified sales partner.

Description
Dialog 4106 Basic/Dialog 4147 Medium10
Dialog 4147 Medium
14
9
(bottom side)
1
4
5
6
7
8
13
33
2
10
11
(upper side)
12
15

11Dialog 4106 Basic/Dialog 4147 Medium
Description
1 Program
Store frequently used numbers, see section “Speed Dialing” on
page 27.
2 Message Waiting / 2nd
a. A flashing light indicates a waiting message. See section
“Messages” on page 56.
b. Key for access to secondary key functions (these functions are
stated on the second line of the corresponding key).
3 Programmable keys
Eight keys for storing frequently used numbers. You can store two
numbers per key, see section “Speed Dialing” on page 27.
4Mute
Switch microphone on or off. See section “During Calls” on
page 36.
5 Loudspeaker on/off / Headset key
a. Switch loudspeaker on or off. See section “During Calls” on
page 36.
b. Activate headset. See section “Headset” on page 73.
6 Last number redial / Pause key
a. Redial last dialed number. See section “Last Number Redial” on
page 23.
b. Insert a pause if you have to wait for dial tone. See section “Wait
for dial tone” on page 21.
7 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 36.
Note: Sometimes it is necessary to change the flash time
for the R-key, see section “Flash time” on page 74.
8 Volume control
Adjust the volume.
9 Headset / Loudspeaker switch
a. In headset position, the Loudspeaker key activates a connected
headset. See section “Settings” on page 68.
b. In loudspeaker position, the Loudspeaker key activates the
loudspaker. See section “Settings” on page 68.
10 Prog On/Off switch
Enable or disable the Program key. See section “Settings” on
page 68.

Description
Dialog 4106 Basic/Dialog 4147 Medium12
11 Message Waiting switch
Switch Message Waiting indication on or off. Also used to reverse
the polarity in case of crossed line cables. See section “Settings”
on page 68.
12 Data port
Used to connect a modem, PC or other phone equipment.
13 Loudspeaker (beneath handset)
14 Handset
Supplied with hearing aid feature as standard.
Please note: The handset can attract and trap small metal
objects in the earcap region.
15 Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from:
http://www.ericsson.com/enterprise/library/manuals.shtml
For more information, please contact your Ericsson Enterprise
certified sales partner.

13Dialog 4106 Basic/Dialog 4147 Medium
Description
Tones and signals
The following different tones and signals are sent from the
exchange to your phone.
Tone characteristics
The tones shown in this section are the most used tones
worldwide. Many markets use a differing tone for one or more
situations.
Dial tone
Special dial tone
Ringing tone or queue tone every 4 seconds
Busy tone
Congestion tone
Number unobtainable tone
Call waiting tone
Intrusion tone
Conference tone every 15 seconds (to all parties)
Verification tone
Warning tone, expensive route

Description
Dialog 4106 Basic/Dialog 4147 Medium14
Ring signals
Three different ring signals inform you about the type of the
incoming call. The signals shown in this section are the most used
signals worldwide. Many markets use signals that are adapted for
the local standards. If you get a signal that is not described or you
cannot identify, ask your system administrator.
Internal ring signal
External ring signal
Recall signal
(Callback reminder)

15Dialog 4106 Basic/Dialog 4147 Medium
Free Seating (optional)
Free Seating (optional)
The Free Seating feature is used for persons who have an office
extension number but no phone set of their own. For example,
flexible office workers, persons mostly working outside the office,
etc. As a Free Seating user and working from the office, you logon
to any free phone set that will be temporarily assigned with your
extension number and your system authorities.
To log on
uLift the handset.
*11* Dial.
z* Enter the authorization code and press.
z# Enter your phone number and press.
dReplace the handset to finish the procedure.
The display shows your phone number.
Note: An earlier version of the Free Seating feature uses
another procedure: To log on, dial *10*extension No. #.
To log off
uLift the handset.
#11# Dial.
dReplace the handset to finish the procedure.
Note: An earlier version of the Free Seating feature uses
another procedure: To log off, dial #10#.

Incoming Calls
Dialog 4106 Basic/Dialog 4147 Medium16
Incoming Calls
A ring signal indicates an incoming internal or external call.
Answer calls
uLift the handset.
On another extension
You can answer a call to another extension from any phone in your
office.
uz Lift the handset and call the ringing extension.
You rec e ive bu sy tone.
8Press.
Note: France, press 4; Sweden, press 6

17Dialog 4106 Basic/Dialog 4147 Medium
Incoming Calls
Answer a second call
A call waiting tone will inform you, during a conversation, that a
second call is waiting. You have two options.
Option 1:
Finish the ongoing call:
dReplace the handset.
The new call will be signalled on your phone.
uLift the handset to receive the new call.
Option 2:
Ask the party you are speaking with to wait:
¸d Press and replace the handset.
The waiting call will be signalled on your phone.
uLift the handset to receive the new call.
After finishing the new call:
dReplace the handset.
Your first call will be signalled on your phone.
uLift the handset to receive the first call again.
Do not disturb, DND
When you activate DND, calls to your extension are not shown.
Outgoing calls can be made as usual.
*27# Dial to activate.
Special dial tone.
or
#27# Dial to deactivate.
dReplace the handset to finish activation/deactivation.

Incoming Calls
Dialog 4106 Basic/Dialog 4147 Medium18
Parallel Ringing
Note: This feature is only available in newer versions of the
exchange.
The Parallel Ringing feature makes it possible for an incoming call
to ring several phones simultaneously and for the call to be
answered on any of the phones. The main advantage of this feature
is that you do not risk losing any calls.
The feature requires all the phones involved to be defined in a
Parallel Ringing list, which must be configured and initiated by
your system administrator. Because only calls to a main extension
will be distributed among the phones in the list, this main extension
also needs to be defined.
A call to a specific extension will not be distributed to other phones
in the list, and will only ring that specific extension's phone.
Parallell Ringing can be temporarily disabled by the phone user
using the feature “Internal Follow-me”. See also section “Internal
Follow-me” on page 45.
To disable Parallel Ringing temporarily
uLift the handset.
*21*z# Dial, enter the extension number and press.
If you want to disable Parallel Ringing for all phones defined in the
list, follow the procedure for disabling the feature from the phone
with the main extension number and enter the number of the
answering position.
If you want to disable Parallel Ringing for one specific phone in the
list only, follow the procedure for disabling the feature from this
phone and enter its extension number.
Note: U.K., dial *2*Number #.
dReplace the handset.

19Dialog 4106 Basic/Dialog 4147 Medium
Incoming Calls
To restore Parallel Ringing
uLift the handset.
#21# Dial.
Note: U.K., dial #2#.
dReplace the handset.
Notes:
If you want to restore Parallel Ringing for all phones defined
in the list, follow the procedure for restoring the feature from
the phone with the main extension number and enter the
number of the answering position.
If you want to restore Parallel Ringing for one specific phone
in the list only, follow the procedure for restoring the feature
from this phone and enter its extension number.

Outgoing Calls
Dialog 4106 Basic/Dialog 4147 Medium20
Outgoing Calls
Make calls
How to make internal and external calls.
uLift the handset and dial either:
zAn extension number to make an internal call.
Or:
0z The digit or digits to get an external line and the external
number.
Note: The digit or digits used for external call access,
depend on the configuration of the system.
dReplace the handset to end the call.
Notes:
You can make your calls more quickly, using Common
Speed Dialing numbers and by programming your own
Speed Dialing numbers, see section “Speed Dialing” on
page 27.
If you receive a queue tone when dialing the digit or digits
to get an external line (if optional feature Least Cost Routing
is used in the system), keep waiting.
Once a line becomes free, you will receive a dial tone.
If a warning tone is heard, the selected line is marked
“Expensive”.