EROAD Ehubo User manual

EROAD Ehubo®
Installation Guide

© 2018 EROAD. Doc MN000860A-G
MANUAL,EROAD,EBOX2,INSTALLATION,US,ELD,VER2.
By using this Ehubo you are agreeing to be bound by EROAD’s
Terms of Use that can be located at www.eroad.com/us/terms.

Contents
1 Introduction 2
2Legal Notices 4
2.1 Legal Notice and Disclaimer 4
2.2 Google Protocol Buer Software License 5
2.3 Trademarks 5
3Important Safety Information 6
3.1 Personal Protective Equipment 6
3.2 Installation 6
3.3 Operation 7
3.4 FCC Compliance 7
3.5 Replaceable Batteries 7
4 Parts List and Documentation 8
4.1 Option 1: RAM Suction Cup Mounting Kit 9
4.2 Option 2: Permanent Mount/Tape Mntg Kit 9
4.3 Ehubo Hardware Installation Kit
(non ECM & OBD-II) 9
5 Mounting the Ehubo 10
6 Standard Installation (with ECM Connection) 12
6.1 Hardware 12
6.2 Running the Install Wizard (w/ECM) 14
6.3 Troubleshooting ECM Installations 19
7 Non-Standard Installation (without ECM
Connection) 20
7.1 Hardware 20
7.2 Running the Install Wizard (non ECM) 22
7.3 Troubleshooting Non-ECM Installations 26
8 OBD-II Installation 27
8.1 Hardware 27
8.2 Running the Install Wizard (OBD-II) 29
8.3 Troubleshooting OBD-II Installations 33
9 Replacement Installation 34
10 Appendix 36

2
1. Introduction
IMPORTANT: DO NOT INSTALL OR USE THE EROAD HARDWARE
UNTIL YOU HAVE READ THIS INSTALLATION GUIDE THOROUGHLY.
Congratulations on choosing EROAD. This device is an
FMCSA-compliant electronic logging device (ELD), in addition
to an Oregon Department of Transportation (ODOT)-approved
electronic Weight-Mile Tax collection device. The EROAD
technology platform also oers a complete suite of user-friendly
compliance and telematics assets, including automated IFTA,
safety, and fleet management reporting.
The EROAD in-vehicle device is referred to as the Ehubo in the
remainder of this guide, which is the name of our in-vehicle
hardware.
EROAD recommends the use of a professional automotive
technician to install the Ehubo in your vehicle. Please make this
guide available to your installer and keep it for future reference.
The Ehubo is easy to install by carrying out the following steps as
described in this guide:
1. Make sure to read the Safety Information section, familiarize
yourself with the local laws regarding the installation and
use of the Ehubo, and use and follow all standard safety
precautions.
2. Choose a suitable mounting location and mount the Ehubo.
3. Install the Ehubo by connecting it to the vehicle.
4. Complete the installation by following the Ehubo’s on-
screen guide.
Keep this manual, because you will need these instructions when:
• Replacing or moving an Ehubo unit
• Rerunning the installation wizard (1) if moving the unit, (2)
if the unit loses connection to the ECM and a diagnostic
code appears, (3) or if requested by a technical support
representative
• Ordering replacement parts
CAUTION:
THERE IS A RISK OF EXPLOSION IF THE
BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
See Chapter 3 for more information.
Refer to Replacement Installation on page 36 if you are
installing a replacement Ehubo.

3
ABBREVIATIONS
The following acronyms and abbreviations are used throughout
this installation guide. They are defined on their first appearance
and then abbreviated.
Abbreviation Description
ABS Anti-lock braking system
ACC Accessory
EBS Electronic braking system
ECM Electronic control module
Ehubo EROAD’s in-vehicle device (may be configured
as an ELD)
ELD Electronic logging device
FCC Federal Communications Commission
FMCSA Federal Motor Carrier Safety Administration
GPS Global positioning system
IFTA International Fuel Tax Agreement
IGN Ignition
LED Light emitting diode
Nyloc Nylon-insert lock nut
ODOT Oregon Department of Transportation
PPE Personal protective equipment
REVISION HISTORY
The document changes are outlined below.
Date Ver. No. Description
Jan. 2018 2•Intro: Revised, added safety
precaution
•Updated legal notice, trademarks
•Ch. 3: Added Replaceable battery
guidelines and precaution
•Ch. 4: Added mounting kits
•Ch. 5: Added mounting instructions
•Ch. 6: Added Install Wizard
instructions and troubleshooting
•Ch. 7: Added Install Wizard
Instructions and troubleshooting
•Ch. 8: New OBD-II instructions
•Appendix: Added pin diagrams for
troubleshooting
•Includes contents from service
bulletins TSB-Ehubo-2017-1,
TSB-Ehubo-2017-2, and TSB-
Ehubo-2017-3

4
2. Legal Notices
Please read carefully before beginning installation!
2.1 LEGAL NOTICE AND DISCLAIMER
The legislation and rules concerning the installation and operation
of GPS driver aids and messaging devices such as the Ehubo vary
from each country and state. Please familiarize yourself with the
laws of the jurisdiction(s) in which the vehicle will be operated in
prior to installing and using the Ehubo.
Driving laws place the responsibility on the driver to correctly
install and use GPS driver aids. It is, therefore, the Customer’s
sole responsibility to install and use the Ehubo in a manner that
complies with the law and will not cause accidents, personal
injury or property damage. The owner of this Ehubo is solely
responsible for observing safe driving practices.
EROAD DISCLAIMS ALL LIABILITY FOR ANY USE OF THIS
EHUBO IN A WAY THAT MAY CAUSE ACCIDENTS, DAMAGE
OR VIOLATE THE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW,
ALL REPRESENTATIONS AND WARRANTIES (EXCEPT
ANY WHICH MAY NOT LAWFULLY BE EXCLUDED) ARE
EXPRESSLY EXCLUDED, INCLUDING WITHOUT PREJUDICE
TO THE GENERALITY OF THE FOREGOING, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
As EROAD is continuously improving its products, EROAD may
make changes to the Ehubo at any time, which may not be
reflected in this document. Please contact your nearest EROAD
oce if you require any further assistance.
If you think that installation of EROAD’s in-vehicle hardware
or any accessories associated with EROAD’s system may have
caused your vehicle’s performance to be impeded, please contact
EROAD Technical Support at 1-855-503-7623 immediately to
resolve the issue. EROAD is not liable for any costs or expenses
incurred by engaging a third party to repair the fault without
EROAD’s prior consent.

5
2.2 GOOGLE PROTOCOL BUFFER SOFTWARE LICENSE
Copyright 2008, Google Inc.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the following
conditions are met:
• Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
• Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
• Neither the name of Google Inc. nor the names of its
contributors may be used to endorse or promote products
derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING,
BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Code generated by the Protocol Buer compiler is owned by
the owner of the input file used when generating it. This code is
not standalone and requires a support library to be linked with
it. This support library is itself covered by the above license
2.3 TRADEMARKS
Bluetooth® is a registered trademark of Bluetooth SIG, Inc., and
its aliates. Any other company names, product names, service
names and logos are the trademarks of their respective owners.
RAM® and RAM Mount are either registered trademarks or
trademarks of National Products Inc., in the United States and/
or other companies.

6
3. Important Safety Information
3.1 PERSONAL PROTECTIVE EQUIPMENT
Federal, national or local health, and safety regulations may
require wearing appropriate Personal Protective Equipment
(PPE). PPE may include items such as safety glasses, safety
shoes, work gloves, hard hat, high visibility vest, and work
uniform. Make sure to comply with appropriate standards, and
check with customers or third parties to verify whether they have
additional PPE requirements.
3.2 INSTALLATION
•Installers and contractors must follow all health and safety
regulatory requirements to ensure a safe and healthy work
environment.
•Set the parking brake whenever the equipment is parked.
Equipment parked on inclines shall have the wheels chocked
and the parking brake set.
•Equipment, or parts thereof, which are suspended or held
aloft by use of slings, hoists, or jacks shall be substantially
blocked or cribbed to prevent falling or shifting before
employees are permitted to work under or between them.
•Installing and servicing electronic devices can be hazardous
due to electrical components. Make sure to create a safe
working environment to avoid hazards and to ensure correct
and safe installation and operation.
•EROAD recommends the use of a qualified professional
automotive technician to install the Ehubo. Make this
Installation Guide available to the appropriate personnel. Store
it for future reference.
•Do not run cables close to heat sources, sharp edges or other
obstacles that might damage them.
•Do not run cables directly next to safety-relevant devices.
•Place all wiring under the dash to avoid creating a hazard.
•Do not damage existing wiring and components when drilling
the dashboard.
•Some countries and states prohibit the installation of global
positioning system (GPS) driver aids on windshields. Some
areas might allow installation of the Ehubo on the windshield.
It should be positioned as low as possible and closest to the
driver door to minimize obstruction of the driver’s field of
view.
•Avoid fitting the Ehubo in a location that could cause injury
to a driver or passenger in a crash. This includes potential
head strike zones on the windshield or dashboard, or other
locations where a deploying airbag may contact the Ehubo.
•Do not block or impair the deployment of airbags and other
safety-relevant devices.
•Avoid placing the Ehubo where it may impede or limit
the driver’s movement when driving or exiting the vehicle
(including in an accident).
•Check that all safety-relevant equipment is working properly
after installation.

7
3.3 OPERATION
•Familiarize yourself with local laws concerning the use of GPS
driver aids. Some countries and states prohibit drivers from
viewing screens or making or receiving text messages while
driving a vehicle.
•The Ehubo screen is initially configured to automatically turn
o when movement is detected to avoid driver distraction.
•Minimize the amount of time spent viewing the screen if the
Ehubo screen has been activated to turn on during driving.
•Only operate or look at the Ehubo when it is safe to do so.
Do not message, change settings or access functions while
driving. Pull over before you wish to attempt such activities.
Always keep your hands free to operate the vehicle while
driving. Your first consideration while driving should be road
safety.
•The screen display of the speed limit or the vehicle’s speed is
for information only. Please ensure that you observe all posted
speed limits and drive to the conditions.
•Do not use sharp-edged objects on the Ehubo touch screen.
•The Ehubo is not waterproof. Do not spill any liquid on it.
•Protect the Ehubo from extreme temperatures. Operating
temperature for the Ehubo is between -20°C/-4°F and
85°C/185°F.
•Always follow local regulations when disposing of the Ehubo.
•Do not dispose of the battery in trash cans, fire or water.
3.4 FCC COMPLIANCE STATEMENT
This device complies with part 15 of the Federal Communications
Commission (FCC) Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
3.5 REPLACEABLE BATTERIES
Newer devices use rechargeable batteries, but older devices use
replaceable batteries.
Do not replace a rechargeable battery with a replaceable battery.
If you replace a battery with an incorrect type and it could result
in an explosion (such as some lithium batteries), the following
applies:
•if the battery is placed in an OPERATOR ACCESS AREA, add
a marking close to the battery or a statement in both the
operating and the servicing instructions, or
•if the battery is placed elsewhere in the equipment, add a
marking close to the battery or a statement in the servicing
instructions , as follows:
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.

8
4. Parts List and Documentation
Your Ehubo box contains the parts and documentation for the
mounting option that you selected. Not all of the following
parts are included in your box. Individual parts included in each
mounting kit are described in the tables shown on the right.
NOTE: Place the EROAD ELD User Manual and visor cards in the
truck cab per the ELD mandate.
Screws, nuts and washers
to mount Ehubo
2 x ¾”/ 19 mm
screws + washers
F
4 x ½”/ 13 mm
counter sunk screws
+ nyloc nuts
G
Rear hatch
security plugs
(not included)
K
Cable
clamp
J
Cable ties
I
ECM Y-cable -
included with cable
kit (model year
2000 or newer)
L1 L2
Mounting plate
BFuse kit
(not included w/ELD)
(permanent/
switched power)
D
High–strength
adhesive tape
(optional, for
tape mount)
C
A
TECHNICAL CLEANING WIPE
Alcohol wipe
Wiring Harness
(not included
w/ELD)
E
H
4 x 1”/ 25 mm
screws + nuts
EROAD Ehubo
(Pre-fitted Extendable Cable)
EROAD
Installation
Guide
ELD User Manual
+ visor cards,
if applicable
Mounting
Arm
RAM Suction Cup
M

9
4.1 OPTION 1: RAM SUCTION CUP MOUNTING KIT
Code Item Name Part Number
RAM Suction Cup
Mounting Kit (with all
parts listed below) HR000900A-G
Mounting arm MS000806-G
MRAM suction cup MS000803-G
F2 x 1/4” / 19mm screws
AAlcohol wipe
4.2 OPTION 2: PERMANENT MOUNT/TAPE MOUNTING KIT
Code Item Name Part Number
Permanent Mount / Tape
Mounting Kit (with all
parts listed below) HR000901A-G
Mounting arm MS000806-G
AAlcohol wipe
CHigh-strength adhesive
tape
BMounting plate
HR000800
H4 x 1” / 25mm screws
+ nuts
G4 x 1/2” / 13mm counter
sunk screws + nyloc nuts
F2 x 1/4” / 19mm screws
+ washers
4.3 EHUBO HARDWARE INSTALLATION KIT (NON-ECM & OBD-II)
Code Item Name Part Number
Ehubo Hardware
Installation Kit (with all
parts listed below) HR00071B1-G
DFuse Kit
EWiring Harness

10
5. Mount the Ehubo
The Ehubo can be mounted on the dashboard or windshield
(where permitted by law where the vehicle is being operated).
Use either the adhesive tape (supplied for the windshield mount)
or the suction cup for temporary installation on a flat surface.
NOTE: Choose the mounting location for your Ehubo carefully
and ensure that it complies with all local regulations. Ensure
that the Ehubo does not impair the driver’s visibility, does not
pose a risk in the event of an accident, does not interfere with
any systems used in the operation of the vehicle, does not block
or impair the deployment of the airbag, and has a good view
of the sky. Choose a location that does not expose the Ehubo
to excessive temperature or vibration. Contact your account
manager if you prefer a suction cup mount.
Perform one of the three installation procedures:
1A - PERMANENT MOUNT (dashboard)
1B - TAPE MOUNT (windshield or flat surface)
1C - SUCTION CUP MOUNT (windshield or flat surface).
1
PERMANENT MOUNT
Attach mount to the dash using the mounting plate (B),
screws and nuts (H).
1A
B
H
TAPE MOUNT
•Clean the flat surface with the alcohol wipe (A)
•Fit the mounting plate (B) to the mount using counter sunk
screws/holes and nuts (G)
•Apply adhesive tape (C) to the mounting plate and firmly
press to the surface
1B
B
C
G

11
Route the wiring out of the way and down the back of the
dashboard.
3
RAM
RAM
F
NOTE: Do not reuse the nylon-insert lock nuts (nyloc) if swapping
the mounting option; use unused nuts (supplied).
Attach the Ehubo to the mount using screws and washers
(F). Use of the washers is essential to reliably secure the
device!
2
SUCTION CUP MOUNT
•Clean the windshield surface with the alcohol wipe (A)
•Fit the composite diamond base on the suction cup base
using the supplied screws.
1C
M

12
6. Standard Installation (with ECM Connection)
NOTES
• If you are operating a pre-2000 vehicle or post-2000 vehicle
with no ECM connection (e.g. mechanical engine), refer to
Installing the Ehubo – No Electronic Control Module (ECM)
connection.
• The engine must be turned o prior to installing Ehubo.
• Power supply must not be taken from any Anti-lock Braking
System (ABS) / Electronic Braking System (EBS).
6.1 HARDWARE
1Connect the 8-way connector (M) on the extendable cable (N)
to the corresponding connector on the ECM Y-cable (O). Secure
with the cable clamp (J) included in your cable kit.
2Remove the vehicle’s diagnostic connector (data connector)
from the bracket or panel where it is fastened. Consult your
vehicle’s maintenance guide to properly remove panels, as
required.
3Connect the vehicle’s diagnostic connector to the mating
connector on the ECM Y-cable (L2) and secure by twisting the
collar until it locks into place (tug lightly to check). Your Ehubo
display screen should power on at this point with a green LED
(P) above the display.
4Feed the second connector on the ECM Y-cable (L1) into the
existing vehicle diagnostic connector housing and fasten to
the vehicle.
5Finalize by following the on-screen instructions. (See section
6.2) After the checks are successfully completed, the Pending
Assignment, or the Ehubo home screen (if unit is assigned to a
vehicle) is displayed.
6Store all unused wires neatly, insulated and secured using cable
ties. Reinstall any dashboard pieces or panels removed during
installation. Remove the screen protection film from the Ehubo
display screen. Ensure the driver-required manual and visor
cards are in the vehicle.
NOTES
If additional wires are required for monitoring activity through the
three digital inputs, connect to their respective sources with an in-
line 3A fuse listed in section 4.3.
Electronic logs are activated in Depot after installation. Contact
your Customer Success Account Manager for more information,
if needed.
2

13
The Ehubo needs a permanent
power source and a good view
of the sky to operate optimally.
The curly cable must remain
above the dash.
The Ehubo shuts down to a lower power mode and draws a very
small current from the vehicle supply when the vehicle is o.
Remove the Ehubo permanent power fuse if the vehicle is in
storage or parked up for more than a month to avoid discharging
the vehicle battery.
EROAD
EROAD
OM L2
J
L1
P
N
The ECM cable can
vary depending on
the vehicle model.
Secure the connector with electrical tape.

14
6.2 RUNNING THE INSTALL WIZARD (WITH ECM CONNECTION)
You must run the Install Wizard to complete your installation on
vehicles with an ECM connection. Typically, these vehicles were
manufactured in the year 2000 or later. Perform the following
steps to run the Install Wizard.
1. The Welcome screen appears once the Ehubo is physically
installed and the vehicle is powered ON.
Tap the Start button.
The Install Wizard displays a message that it is checking for
updates. Please wait until this cycle is completed and the Up to
Date screen appears.
2. Tap the Continue button in the Up to Date screen.

15
3. Tap the Yes button in this screen after installing the
EROAD ECM Y-cable and ensuring that the device is properly
connected to the ECM.
4. The following prompt displays if you are on the latest firmware.
4A. Tap the No button when using the ECM Y-cable.
4B. Tap the Yes button only if you've installed the
device in a light or medium-duty vehicle not equipped with a
standard, round 9-pin or 6-pin diagnostic connector, and you
are using this adapter.
5. Turn the engine ON and ensure that it is running (not just ON).
Tap the Engine Running button.

16
The Ehubo starts counting down as it receives data from the
ECM. You can watch the seconds tick down until it is ready for
the next step.
The Ehubo displays the system checks on engine speed and
hours, as well as vehicle speed, distance, and VIN. This means that
it has retrieved all required data from the ECM.
This example uses the J1939 protocol, which displays for new
trucks. Vehicles using the older communication standard J1708
would also display data on this screen.
6. Tap the Continue button.
NOTE: Contact EROAD at [e-mail] if you see a red
Xrather than green check marks or if the screen displays the
"Something is not quite right" message.
7. Physically turn OFF the truck. Notice the key icon has turned
red, which is located on the upper right corner of the Ehubo.
8. Tap the Engine O button.

17
9. The Ehubo is now testing the external power source to ensure
that the device is receiving the proper voltage from the
diagnostic connector. Tap the OK button.
NOTE: The device might restart if the power supply is not
adequate.
Next, the green check marks on the Installation Complete screen
indicate that the unit has good external power, the wiring checks
are complete, and the system is now ELD ready.
ELD ready means that this vehicle is now ready to be enabled in
Depot to collect electronic logs on the device.
10. Tap the Finished button.
You've just successfully completed the installation wizard. The
following Pending Assignment screen appears until you assign
the Ehubo to a vehicle in the Depot application.
NOTE: Enabling the device is typically performed in the Depot
application by your back oce personnel.
See the Assign an Ehubo to a Vehicle training lesson for more
information.

18
11. Place the following documents in the truck cab, which came in
the Ehubo box:
1. EROAD ELD User Manual
2. Roadside Inspection visor card
3. Resolving Data Diagnostic visor card
These documents are required to be carried in the vehicle by the
federal ELD mandate. Drivers might be cited during an inspection
if they do not have these documents.
1 2 3