Escea EF5000 User manual

EF5000
OUTDOOR GAS FIREPLACE
USER GUIDE
North America
630299_0
www.escea.net
SERIAL NUMBER 71000 AND ABOVE


17 Carnforth st, Green Island
Dunedin, New Zealand
E-mail: [email protected]
Web: www.escea.com
Phone: [phone]
The area surrounding the appliance must be clear and free from combustible
materials, gasoline and other flammable vapors and liquids.
This appliance must not be installed or used indoors.
Children and adults should be alerted to the hazards of high surface
temperatures and should stay away to avoid burns or clothing ignition.
Young children should be carefully supervised when they are in the area of
the appliance.
Clothing or other flammable materials should not be hung from the
appliance, or placed on or near the appliance.
Any guard or other protective device removed for servicing the appliance
must be replaced prior to operating the appliance.
Installation and repair should be done by a qualified service person. The
appliance should be inspected before use and at least annually by a
qualified service person. More frequent cleaning may be required as
necessary. It is imperative that control compartment, burners and circulating
air passageways of the appliance be kept clean.
Do not use this appliance if any part has been under water. immediately call
a qualified service technician to inspect the appliance and to replace any
part of the control system and any gas control which has been under water.
Under no circumstances should you touch the coals or metalwork during
operation.
Any service work carried out on this appliance must only be done by a
recognised escea technician or authorized personnel.
The data plate for this appliance, containing technical information and
specifications, can be found to the right of the control tray, near the
base of the fire. To access this, the fascia must be removed.

Contents
Basic Operation 1
Removing the Fascia 4
Replacing Batteries 5
Cleaning and Maintenance 6
Warranty Information 7

Basic Operation
On / Off
Flame Up
Flame Down
The EF5000 is operated by the touch control located on the Right hand
side outer edge of the fascia. The basic operations possible from the
touch control are ON/OFF and manual adjustment of the flame height.
To turn on the fire push the ON-OFF button on the touch control.
The pilot will start sparking and gas will start flowing to the pilot
which should light and be visible in a few seconds.
The ignition process takes a duration of 30 seconds. No other button
should be pressed during those 30 seconds.
Ignition:
UP
DOWN
ON-OFF

Basic Operation
While the fire is on, push the FLAME UP button or the FLAME
DOWN button to increase or decrease the flame height.
If the FLAME UP button is pushed while the fire is on HIGH burner
flame position, nothing will happen. Similarly if the FLAME DOWN
button is pushed while fire is in the PILOT flame position, nothing will
happen.
Adjusting the flame height:
To turn the fire off, you must push the ON/OFF button. This will shut
down the gas flow to the pilot flame and both burners.
Turning off the fire:

Basic Operation
Wait 15 seconds...
High
Low
Pilot
Flame Up Flame Up
Flame Down Flame Down
-Check batteries are charged
and inserted correctly.
-Check that the cable connecting
the fascia to the fireplace is
connected.

Removing the Fascia
The EF5000 Stainless Steel fascia is attached to the fire by four
'hooks' on the corners of the fascia. If you need to remove the fascia,
first give the fascia a brief lift upwards as shown.
Now pull the fascia towards you, and rest the Fascia on the brackets
half way down the firebox, or on the ground while you unplug the cord
connecting the fascia to the fire.
Reverse these steps to re-fit the Fascia, ensuring the cord is correctly
plugged in by testing the fire.
Brackets to rest the
top fascia hooks on
while disconnecting
the control cords.

Replacing Batteries
The EF5000 uses 4x AA sized batteries, To access the battery pack
you will need to remove the fascia (as described on previous page).
When the fascia has been removed, you will find the battery pack
located in the lower right of the fire, velcroed to the chassis wall.
Pull the battery pack away from the outer wall.
Slide the battery pack lid off to access the batteries for
installation/replacement of the batteries.
Battery Pack

Cleaning your EF5000
Note: Always ensure the fireplace is cold before starting any cleaning
or maintenance.
To clean the glass and stones in the front stone tray, first remove the
stones from inside the tray and the glass will then be free to slide
upwards.
The glass can be cleaned using standard window cleaner. The quartz
stones can be washed using soapy water
To clean the weather cover warm soapy water should be used.
Cleaning of the ceramic stones and burners can be carried out using a
brush and a dry cloth
Fascia:
The Fascia is the visible surround of your Escea Gas Fireplace and
must be treated carefully to prevent unsightly marks from tarnishing
the visual quality of the product. Some marking over time is inevitable
however, so the following directions will assist you in getting the
maximum enjoyment from your Escea Gas Fireplace.
Never ever rub the fascia.
The outside of an Escea Fascia must only be cleaned with a soft microfibre
cloth. If heavier cleaning is required for the likes of grease or stubborn
fingerprint removal we recommend the use of: Steel Kleen brand Ezi Wipes
for stainless steel fascias only, and warm soapy water for powder coated
fascia’s. These recommendations have been tested by Escea technicians
and produce satisfying results when used correctly. Instructions for their use
follows:

Cleaning your EF5000
For Stainless Steel Fascias (Outdoor and Direct Vent products):
1. Ensure that the Gas Fireplace is off, and that the fascia is cold.
2. Using the gloves provided with your fascia, remove the towelette from the sachet
and wipe the fascia with even, straight strokes.
3. Make sure your strokes follow the direction of the grain or brush finish. Wiping
across the grain can leave small scratches.
4. The wipe will leave a very fine film over the fascia, ensure this film is distributed
evenly.
5. If the film is applied too heavily and is quite visible, you can remove the excess by
gently wiping dry with a microfibre cloth. Ensure your strokes still follow the direction
of the grain or brush finish.
6. Ensure that no film is applied to the glass of your Escea Gas Fireplace. If applied
accidentally, wipe off with an absorbent microfibre cloth.
For Powder Coated Fascias (Inbuilt, Outdoor and Direct Vent products):
1. Ensure that the Gas Fireplace is off, and that the fascia is cold to the touch.
2. Using the gloves provided with your fascia, gently clean the fascia with a cloth
and warm soapy water.
3. Wipe off with an absorbent microfibre cloth.

1. Express warrantee
1.1 This document sets out the warrantee that applies in respect of Escea products
purchased in countries/regions administered by Escea Distributors listed in the appendix.
1.2 This warrantee is valid only within the country of purchase.
1.3 This warrantee applies to new Escea products purchased after January 1, 2014.
2. Nature of warrantee
2.1 Subject to the exclusions in section 3 and clauses 2.2 – 2.5, we undertake to put
right any defects of materials or workmanship by Escea for the periods specified below:
*From date of purchase
2.2 Where an Escea product is covered by a parts and labor warrantee, the warrantee
covers both the repair by Escea of the defective part or the provision of a spare part to
replace the defective part and the installation of that part.
2.3 Where an Escea product is covered by a parts only warrantee, the warrantee
covers only the repair by Escea of the defective part or the provision of a spare part to
replace the defective part and does not include costs associated with the removal of the
defective part or the installation of the repaired or replaced part.
2.4 Due to ongoing product development, Escea reserves the right to change any
specifications listed in this warrantee without notice.
2.5 Escea or Escea distributor must preauthorize all warrantee work.
3. Warrantee exclusions
3.1 This warrantee excludes:
3.1.1 Improper installation, failure to function due to accident, negligence or misuse,
alteration or adjustment of the manufacturer's settings of components, any other alteration,
lack of proper and regular maintenance, incidental or consequential damage, damage
incurred while the appliance is in transit, and act of God.
3.1.2 Any repair and replacements of parts that are subject to normal wear and tear
during the warrantee period, including paint, gaskets, batteries, and the discoloration of
glass or the fuel bed.
3.1.3 Minor expansion, contraction, or movement of certain parts causing noise;
3.1.4 Changes in the interior/exterior surface finishes (e.g. any staining or soot/smoke
damage caused by flue products);
3.1.5 Damage to surfaces caused by fingerprints, scratches, or melted items;
3.1.6 Damage caused by abnormally corrosive environments (e.g. sea salt corrosion);
Parts
Parts and Labor
Warrantee
Parts only
Warrantee
Firebox
2 year *
5 year *
All other parts
2 year *

3.1.7 The use of products, including flue systems, that are not specified by Escea;
3.1.8 Damage caused by the installation of indoor fires outdoors and outdoor fires
indoors;
3.1.9 Cost of building work to access parts that need change or repair of wall afterwards;
3.1.10 Cost of travel if the fireplace is installed further than the distance from the nearest service
centre as specified in the appendix.
3.1.11 Subjective factors (e.g. like noise or smell) that have been investigated by Escea (or their
technicians) and confirmed to be within normal operational parameters;
3.1.12 Any differences in fireplace appearance from Escea promotional images that is due to printing
limitations, environmental factors or gas type.
3.1.13 Damage caused by water entering the Escea indoor products;
3.1.14 Any consequential damage (refer to section 4);
3.2 No dealer, distributor, or similar person has the authority to warrant Escea products
beyond the terms contained in this warrantee.
3.3 This warrantee is automatically voided if the appliance's serial number has been removed
or altered in any way.
4. LIMITATION OF REMEDIES:
4.1 TO THE EXTENT PERMITTED BY LAW:
4.1.1 This limited warrantee, and the remedies set forth above, are exclusive and in lieu of all
other warrantees, remedies and conditions, whether verbal or written, statutory, express
or implied.
4.1.2 Escea specifically disclaims any and all statutory or implied warrantees and conditions,
including, without limitation, warrantees of merchantability, fitness for a particular
purpose and warranties against latent defects.
4.1.3 Except as provided herein, Escea is not responsible for direct, special, incidental or
consequential loss or damages resulting from any breach of warrantee or condition, or
under any other legal theory, including but not limited to the loss of any of the following:
use; revenue; actual or anticipated profits (including loss of profits on contracts); use of
money; anticipated savings; business; opportunity; goodwill; reputation; any or indirect or
consequential loss or damage howsoever caused including the replacement or equipment
and property.
4.1.4 Some states in Canada and in some States in the United States do not allow the exclusion
of incidental or consequential damages, so the above limitation may not apply to buyer.
5. How to make a warrantee claim
5.1 To make a claim under this warrantee, follow the process outlined in the appendix.
5.2 To make a valid claim under this warrantee, you must:
5.2.1 Lodge the claim with us as soon as you first become aware of the breakdown;
5.2.2 Provide us with the Escea product serial number;

5.2.3 Provide us with reasonable proof of purchase for the Escea product; and
5.2.4 If required by us, provide us (or any person nominated by us) with access to the premises
at which the Escea product is located at times nominated by us (so that we can inspect the
Escea product).
6. Warrantee claims
6.1 If you make a valid claim under a parts and labor warrantee and none of the exclusions set
out in section 3 and clauses 2.2-2.5 apply, Escea will, at Escea's election, either:
6.1.1 Repair the relevant part of the Escea product; or
6.1.2 Replace the relevant part of the Escea product with a product of identical specification (or
where the product is superseded or no longer in stock, with a product of as close a specification
as possible).
6.2 If you make a valid claim under a parts only warrantee and none of the exclusions set out
in section 3 and clauses 2.2-2.5 apply, we will, at our election, repair or provide a replacement
part at no cost. Installation of that part is not covered under a parts only warrantee.
Escea Warrantee Conditions Appendix
In this warrantee, the words “we”, “our”, and “us” refer to the Distributor listed below.
Where you make a claim under this warrantee, an authorized repairer may need to attend your
premises to inspect the Escea product. We may charge you a service call fee if a repairer will be
required to travel more than 30 miles from the nearest service centre to your location. You may
obtain details on the location of service centres and service call fees by visiting the distributor
website or calling distributor customer care line.
Regions
Escea distributor
Filing a claim
USA / Canada
Fireplace Source North America
2426 1/2 Lincoln Blvd
Venice
CA 90291
inf[email protected]
www.esceasales.com
Phone: [phone]
Fax: [phone]
Visit the distributor
website or call
distributor directly