eta BE-P3 User manual

2017-08-23
EN
0000000360
V.003
X.35.6, X.40.1
939016-002
Replacing the control panel on
the BE-P3
Installation

ETA Heiztechnik
Gewerbepark 1
A-4716 Hofkirchen an der Trattnach
Tel: [phone] / 22 88 -0
Fax: [phone] / 22 88 -22
[email protected]
www.eta.co.at

3
Contents
1 General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.1 Software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Read out node number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3 meinETA remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.1 Exchange for PelletsUnit/ PelletsCompact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Exchange for HACK, SH, PE-K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.3 Exchange for HACK VR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.4 Exchanging a BE-P3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Concluding activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1 Setting node numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1.1 Up to software version X.35.X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1.2 Software version X.36.0 and later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 ETAtouch software update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.1 Download software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.2 Up to software version X.35.X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.2.3 Software version X.36.0 and later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.3 meinETA remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.3.1 Up to software version X.35.X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.3.2 Software version X.36.0 and later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5 Cutting template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

4 www.eta.co.at
General information
1 General information
Copyright
All contents of this document are property of ETA
Heiztechnik GmbH and are protected by copyright.
Any reproduction, transfer to third parties or use for
other purposes is prohibited without written permission
from the owner.
Software Description
The software version described in this documentation
corresponds to the version valid at the time of publica-
tion. The software version installed on your product
may differ from that described in this documentation.
A software update to a more recent version can
always be performed. With the appropriate au-
thorisation, the required files can be found at
"www.eta.co.at".
Subject to technical changes
We reserve the right to make technical modifications
without notice. Printing and typesetting errors or
changes of any kind made in the interim are not cause
for claims. Individual configurations depicted or
described here are only available optionally. In the
event of contradictions between individual documents
regarding delivery scope, the information in our current
price list applies.
Properly dispose of parts which are no longer
required.
All parts which are no longer required must be
disposed of properly and not sent back to ETA. Only
parts which are still subject to warranty or guarantee
claims are to be returned to ETA.
Explanation of symbols
Instructions and information
Layout of safety instructions
SIGNAL WORD!
Type and source of danger
Possible effects
• Measures for avoiding the danger
Types of safety instruction
CAUTION!
On non-compliance withthis safety instruction, there is
a risk of material damage.
WARNING!
On non-compliance with this safety instruction, there is
a risk of physical injury.
DANGER!
On non-compliance with this safety instruction, there is
a risk of major physical injury.

Preparation Software version
5
2 Preparation
2.1 Software version
Check your installed software version
Software version 3.35.X is already installed on the new
"BE-P3" control panel. That is why you should check
the installed software version on the defective control
panel before replacing (if possible). Because under
some circumstances it is necessary to update the
software after the replacement. This is due to the new
user interface from software version X.36.0.
Whether a software update is required after the
exchange also depends on whether or not other
control panels are located within the system. Because
for faultless communication between the control
panels, the same software version must be installed on
all units. The following table shows which software
update is required after the replacement.
Version 1.XX.X is required for the "BE-P1" control
panel software, 2.XX.X for "BE-P2" , and 3.XX.X
for "BE-P3".
As a precaution, you can also download all
software versions for the user interface up to
X.35.X (1.35.X, 2.35.X and 3.35.X) and the versions
from X.36.0 (e.g.: 2.39.0 and 3.39.0).
You can find information about downloading the
software in chapter 4.2.1 "Download software update".
You can find the description for the software update in
chapter 4.2.2 "Up to software version X.35.X"and
4.2.3 "Software version X.36.0 and later".
Only one control panel exists
installed version is lower
than X.35.X => download latest version 3.35.X
installed version is higher
than X.36.0
=> download latest
version 3.XX.X (e.g.
3.39.X)
installed version cannot
be determined
=> download latest
versions of 3.35.X and
3.XX.X (e.g. 3.39.X)
Several control panels exist
installed version is lower
than X.35.X
=> download latest
versions of 1.35.X as well
as 2.35.X and 3.35.X
installed version is higher
than X.36.0
=> download latest
versions of 2.XX.X (e.g.
2.39.0) and 3.XX.X (e.g.
3.39.0)
installed version cannot
be determined
=> download latest
versions of 1.35.X,
2.35.X, 3.35.X as well as
2.XX.X and 3.XX.X (e.g.
3.39.0)

6 www.eta.co.at
Read out node number Preparation
2.2 Read out node number
Note down the node number of the defective
control panel
Reading the set node number is only required if
more than one control panel (BE-P) is present in
the system.
If several control panels are in the system, check the
set node number before removing the defective control
panel (if possible). Note it down so that the same node
number can be set after replacing. By default, the
boiler control panel always has the node number "0".
The following describes how the node numbers are
displayed on the different control panels.
Control panel "BE-P1" has a node switch on the
bottom.
Fig. 2-1: Node switch for "BE-P1"
From control panel "BE-P2", the node number is
only displayed in the ETAtouch control system.
Depending on the software version installed (up to
X.35.X or from X.36.0), the set node numbers are
displayed differently.
•Up to software version X.35.X
On the control panel, press the button and then
the [Software Version] button. The node number
set is displayed in the overview.
Fig. 2-2: Overview (up to X.35.X)
•Software version X.36.0 and later
Onthecontrolpanel, open the system settings
and press the [Version overview] button. The
node number set is displayed in the overview.
Fig. 2-3: Overview (from X.36.0)
2.3 meinETA remote control
Delete "meinETA" registration
If there is a registration for "meinETA" on the defective
control panel, this must be deleted before the
exchange (if possible). Note down the access details
for"meinETA" in order to register the new control panel
after the exchange. See chapter 4.3 "meinETA remote
control".

Installation Exchange for PelletsUnit/ PelletsCompact
7
3 Installation
Assembly and installation only by qualified
specialist personnel
The assembly and installation may be performed
by specialist personnel with the corresponding
qualifications only.
DANGER!
Electric shock
There are live parts on the circuit boards. If
touched, they can cause injury and
property damage.
Before beginning any work, isolate the system
completely from all power sources, ensure that it
cannot be switched back on, and verify that it is
safely isolated from supply.
3.1 Exchange for PelletsUnit/
PelletsCompact
Technical illustrations
The following describes how to exchange the control
panel of the PelletsUnit boiler and is also applicable to
the PelletsCompact boiler.
Dismantle defective control panel
Detach the front panel of the boiler.
Fig. 3-1: Front panel
First, remove the panelling on the top. To do so,
completely unscrew the cheese-head screw next to
the flue connection to the chimney. Next, press the lock
and lift off the panel.
Fig. 3-2: Panel
Unscrew the screws on the control panel panelling and
carefully lift the panel.
Fig. 3-3: Panel
Disconnect all lines on the control panel. Unscrew the
screws that attach the frame to the panel.
Fig. 3-4: Control panel
Disconnect the defective control panel from the frame.

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Exchange for PelletsUnit/ PelletsCompact Installation
Mount new control panel
Place the new control panel in the new frame and
carefully install it with two screws. Note the correct
alignment of the control panel. The ETA logo must be
on top.
Fig. 3-5: Attachment
Plug the supplied USB cable (angled plug and socket)
to the side of the control panel and attach the socket to
the frame.
Fig. 3-6: USB cable
Connect the USB adapter cable (part of delivery
scope) to the control panel and the existing boiler USB
cable. If a network cable was previously connected,
also connect it to the control panel.
Fig. 3-7: USB adapter cable
Reattach the frame to the panels.
Reattach the boiler's cover panels.

Installation Exchange for HACK, SH, PE-K
9
3.2 Exchange for HACK, SH, PE-K
Technical illustrations
The following describes how to exchange the control
panel of the wood chip boiler and is also applicable to
the HACK and PE-K boilers.
Dismantle defective control panel
Remove the cover plate on the inside of the insulation
door.
Fig. 3-8: Cover plate
Remove the four screws on the side and carefully take
the cover with the control panel out of the top.
Fig. 3-9: Cover
Disconnect the earthing cable of the cover from
the insulation door terminal.
Fig. 3-10: Earthing
Disconnect all lines on the control panel. Unscrew the
attachment nuts and remove the defective control
panel.
Fig. 3-11: Control panel

10 www.eta.co.at
Exchange for HACK, SH, PE-K Installation
Enlarge cut-out for the new control panel (if
desired)
The new control panel protrudes slightly due to the
existing cut-out in the cover. See the following graphic.
Fig. 3-12: Side view with existing cut-out
If this is not desired, the cut-out can be enlarged
so that the new control panel is more flush with
the cover. A cutting template for this can be seen in
chapter 5 "Cutting template".
Fig. 3-13: Side view with enlarged cut-out
Fig. 3-14: Cutting template
After cutting out, seal the cut edges with a coating
to prevent rust from building up.
Mount new control panel
The two side tabs on the retaining plate of the new
control panel can be broken off. They are already
perforated for this purpose. Breaking off the tabs is
only necessary if the cut-out in the cover has not been
enlarged.
Fig. 3-15: Break off tabs
Insert the new control panel and carefully attach it with
the retaining plate and two screws. Note the correct
alignment of the control panel. The ETA logo must be
on top.
Fig. 3-16: Attachment (original cut-out)

Installation Exchange for HACK, SH, PE-K
11
If the cut-out has been enlarged, the tabs are left
on the retaining plate.
Fig. 3-17: Attachment (enlarged cut-out)
Plug the USB cable already mounted on the cover into
the side of the control panel.
Fig. 3-18: USB cable
Connect the USB adapter cable (part of delivery
scope) to the control panel and the existing boiler USB
cable. If a network cable was previously connected,
also connect it to the control panel.
Fig. 3-19: USB adapter cable
Attach the USB cable from the boiler to the door
frame with a cable tie. So that the plug does not
hit the panel when opening and closing the insulation
door.
Reassembling the insulation door
Connect the earthing cable of the cover to the
insulation door terminal.
Fig. 3-20: Earthing
Thread-in the handle bar and re-attach the cover to the
insulation door. Mount the cover plate on the inside
again.

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Exchange for HACK VR Installation
3.3 Exchange for HACK VR
Dismantle defective control panel
Remove the frame together with the control panel from
the boiler panel.
Fig. 3-21: Frame
Disconnect all lines on the control panel. Unscrew the
attachment nuts and remove the defective control
panel.
Fig. 3-22: Control panel
Enlarge cut-out for the new control panel (if
desired)
The new control panel protrudes slightly due to the
existing cut-out in the cover. See the following graphic.
Fig. 3-23: Side view with existing cut-out
If this is not desired, the cut-out can be enlarged
so that the new control panel is more flush with
the cover. A cutting template for this can be seen in
chapter 5 "Cutting template".
Fig. 3-24: Side view with enlarged cut-out

Installation Exchange for HACK VR
13
Fig. 3-25: Cutting template
After cutting out, seal the cut edges with a coating
to prevent rust from building up.
Mount new control panel
The two side tabs on the retaining plate of the new
control panel can be broken off. They are already
perforated for this purpose. Breaking off the tabs is
only necessary if the cut-out in the cover has not been
enlarged.
Fig. 3-26: Break off tabs
Insert the new control panel and carefully attach it with
the retaining plate and two screws. Note the correct
alignment of the control panel. The ETA logo must be
on top.
Fig. 3-27: Attachment (original cut-out)
If the cut-out has been enlarged, the tabs are left
on the retaining plate.
Fig. 3-28: Attachment (enlarged cut-out)
Remove the existing USB cable. Instead of this, plug
the supplied USB cable (angled plug and socket) into
the side of the control panel and attach the socket to
the frame.
Fig. 3-29: USB cable

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Exchanging a BE-P3 Installation
Connect the USB adapter cable (part of delivery
scope) to the control panel and the existing boiler USB
cable. If a network cable was previously connected,
also connect it to the control panel.
Fig. 3-30: USB adapter cable
Reattach the frame to the panels.
3.4 Exchanging a BE-P3
Replacing the "BE-P3" control panel
The "BE-P3" control panel is replaced by a new "BE-
P3" in the same way as described in the previous
chapters. However, only the control panel is
exchanged, the brackets and the USB lines are not
required.
After replacing, a software update to the latest version
3.XX.X is necessary. Download the latest version
3.XX.X (e.g.: 3.39.0) for this purpose. You can find
more info in chapter 2.1 "Software version".

Concluding activities Setting node numbers
15
4 Concluding activities
4.1 Setting node numbers
Set node number
Setting the node number on the new control panel set
is only required if several control panels are present in
the system. If only one control panel is present, the
factory setting is suitable and this step can be skipped.
4.1.1 Up to software version X.35.X
Set node number on ETAtouch control panel
1) Switch on the entire heating system.
2) On the ETAtouch control panel, press .
3) Press [Change authorisation].
4) Raise the access level to [Service].
5) Press [System configuration].
A window with the system settings appears.
6) Press the [Change] button next to [CAN node
switch].
A window appears where you can enter the
desired node number.
The values 0 to 7 are permitted for the node
numbers.
7) Press [Accept].
8) Restart the entire heating system.
The change will only take effect after the restart.
4.1.2 Software version X.36.0 and later
Set node number on ETAtouch control panel
1. Switch on the entire heating system.
2. On the ETAtouch control panel, increase the au-
thorization level to [Service].
3. Press the [CAN network] button. A window
appears where you can enter the desired node
number.
The values 0 to 7 are permitted for the node
numbers.
4. Restart the entire heating system. The change will
only take effect after the restart.

16 www.eta.co.at
ETAtouch software update Concluding activities
4.2 ETAtouch software update
4.2.1 Download software update
Download software update files
Version 1.XX.X is required for the "BE-P1" control
panel software, 2.XX.X for "BE-P2" , and 3.XX.X
for "BE-P3".
You can find the files required for the software update
in the login area of the www.ETA.co.at website, and
also on www.meinETA.at.
1. Download the software update:
a) Login to the website <www.ETA.co.at> with
your username and password. In the login
area, select the menu item [System Update],
and download the appropriate software
update.
b) Or login to the website <www.meinETA.at>
with your username and password. Press the
[System settings] button in the navigation bar,
and then select [Installation & software].
Download the relevant software update:
2. Copy the file to the root directory of a USB-memory
stick (FAT32 or FAT16 formatting).
The file may not be located in any folder and
may not be renamed, otherwise the
ETAtouch control system cannot find the file.
4.2.2 Up to software version X.35.X
Update software
A software update must always be carried out
separately and in succession on the ETAtouch
control panel of the boiler itself and on all further
ETAtouch control panels.
1. Plug the USB-memory stick (with the files for the
software update) into the ETAtouch control panel.
2. Press the button on the ETAtouch control
panel. Then press the [Change authorisation]
button. A window opens. Enter the password "135"
and press [Log in] to confirm.
3. Press the [Update software] button.
The software version already installed will be
compared with the one on the USB-memory stick.
4. Select the desired softwareupdate in the [Versions
at USB flash drive] window.
5. Press the [Start] button.
The software update will be copied to the
ETAtouch control system.
If no USB- memory stick is detected, remove
the USB-memory stick, plug it in again and
press the [Refresh] button.
6. Press the [OK] button.
The ETAtouch control panel will be restarted auto-
matically. After the restart the software update will
be configured and installed on the ETAtouch
control panel.
7. After installation, a request appears to remove the
USB -memory stick.
After removing the USB memory stick, the
ETAtouch control panel will restart automatically.
The software update was successfully installed and
completed when the (up to X.35.X) or symbol
(X.36.0 or later) is displayed at the bottom of the
screen.
Install the software update on all further
ETAtouch control panels in the same way.

Concluding activities meinETA remote control
17
4.2.3 Software version X.36.0 and later
Update software
A software update must always be carried out
separately and in succession on the ETAtouch
control panel of the boiler itself and on all further
ETAtouch control panels.
1. Plug the USB-memory stick (with the files for the
software update) into the ETAtouch control panel.
2. On the ETAtouch control panel, increase the au-
thorization level to [Service]. For this, open the
system settings and tap the [Authorisation]
symbol. A settings window appears. Enter the
password "135" and press [Accept the authorisa-
tion] to confirm.
3. The software update menu opens by pressing the
[Software update] button. If an update is
available, it will appear on the screen.
Fig. 4-1: Software update menu
If the USB-memory stick is not detected,
remove it, plug it in again and press the
[Reload] button.
4. To install, press the symbol during the update.
A safety notice appears to confirm this.
The software update is then installed.
5. After installation, a request appears to remove the
USB -memory stick.
After removing the USB memory stick, the
ETAtouch control panel will restart automatically.
The software update was successfully installed and
completed when the symbol is displayed at the
bottom of the screen.
Install the software update on all further
ETAtouch control panels in the same way.
4.3 meinETA remote control
register on "meinETA"
If a "meinETA" account already exists, register thenew
control panel with the same access information.
4.3.1 Up to software version X.35.X
Registering the ETAtouch controller
1. On the ETAtouch control panel, press .
2. Press the [meinETA access] button.
3. Press [Register].
4. Enter the user name and the password from the
meinETA access data.
5. Enter the boiler number.
6. Press [Register].
The data are transferred to ETA and the ETAtouch
controller is registered for this user.
4.3.2 Software version X.36.0 and later
Registering the ETAtouch controller
1. On the local ETAtouch control panel, press
the button.
2. Press the [meinETA access] button.
3. Enter the access data [User
name], [Password] and [Type plate]:
a) Press the button.
An on-screen keyboard appears for input.
4. Press the [Register now] button.
The data is transferred to ETA and the ETAtouch
control system is registered.

18 www.eta.co.at
Cutting template
5 Cutting template
Cutting template for BE-P3
The cutting template is depicted at 1:1 scale.

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