Eureka MARCO POLO ETP-LOC-01 User manual

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Locator Model ETP-LOC-01
Tag Model ETP-TAG-01
Operating Instructions
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Copyright © 2011 Eureka Technology Partners, LLC ALL RIGHTS RESERVED
Protected under the following US and Foreign Patents:
US 6,788,199 US 7,148,801 CA 2438172 AU 2002255750
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Cet appareil s’accorde avec Industrie Canada licence-exempte RSS standard. (1) cet
appareil ne peut pas causer l’intervention, et (2) cet appareil doit accepter de
l’intervention, y compris l’intervention qui peut causer l’opération non désirée de
This Class【B】digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Marco Polo Operating Instructions
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Disclaimers
The Marco Polo system (the Product) is intended to be used as a supplement to
the normal precautions a pet owner would take to ensure the safety of their pets.
This Product is not a substitute for proper fencing, use of leashes, tie-outs or
any other measures typically used to restrain pets and keep them out of harm’s
way. If you are a new pet owner you should seek the advice of a trained
professional regarding the proper enclosure and environment for your pet.
Eureka Technology Partners, LLC makes no warranties regarding loss of
property or personal injury, even if the loss was due to a malfunction of the
Product.
This Product is not intended for use on people or for any purpose where injury
or loss of life may result from the use or misuse of the Product.
Marco Polo Operating Instructions
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User Controls and Displays
Locator:
Power Button – Turns the Locator on and off.
Pet Buttons – One button for each of up to 3
pets. Pressing button changes the mode for
that pet’s tag from Idle to Track to Monitor.
Up Button – Moves the selection cursor up
one position.
Select Button – Selects the item currently
flashing.
Down Button - Moves the selection cursor
down one position.
Tag:
Power Button – Hold down
to turn power On/Off. LED
on steady means the tag is
turning off.1, 2 or 3 flashes
indicates battery level and
that the tag is turning on.
Status LED – Indicates On
and Off status and battery
charging status.
Down
Select
Power
Button
Status
LED
Up
Pet Buttons
1 2 3
Power
Button

Marco Polo Operating Instructions
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System Setup
Battery Charging
The Marco Polo pet monitoring and tracking system consists of two parts: a
handheld “Locator” unit and up to three “Tag” units that can be attached to
your pet’s collar. Prior to first use, the internal lithium-ion rechargeable
batteries must be charged with the included battery charger adapter. Also, if
the battery is ever removed from the locator,the charger must be connected at
least momentarily to reset it. Figure 3 shows the location of the charging jacks.
Battery
Status
Tag Low
Battery
Indicator Alarm
Settings
Boundary
Settings
Tag Mode
Indicators
Mode Box
Setup
Selections
Status
Messages
Directional
Arrows
Distance
Pe
rcentage
Signal
Strength Bars
Search
Indicator
Figure 2
Locator Display Elements
Marco Polo Operating Instructions
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When charging the tag’s battery, the tag’s status LED will flash until the
charge cycle is complete and then the LED will go off. The tag will not
function while charging is in progress. When charging the locator, the
locator’s battery status indicator will show the charge level increasing during
the charge cycle and then the indicator will show full when the charging is
complete. The locator can be used in any mode while connected to the charger.
Tag Attachment
To attach the tag to your pet’s collar, place the hooked end of the collar clip
against the top edge of the collar and press down firmly until the collar is all
the way inside the clip as shown in Figure 4.
Charging Jacks
Figure 3
Location of Charging
Jacks

Marco Polo Operating Instructions
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When attaching the tag to a collar, always select the side of the collar’s buckle
that is way from the D-ring for holding license and ID tags. The best
arrangement is to have the D-ring on the left, buckle in the center and the
Marco Polo tag on the right (turn the collar over if necessary to get this
arrangement.) If the collar is an adjustable type then the side away from the D-
ring may have two thicknesses of material, if this is the case then slip the tag’s
collar clip over just the outer thickness of the collar so that the clip rests
between the two collar straps.
The collar clip on the tag is designed to be used with collars ranging in size
from ½” (12mm) wide and 3/32” (2mm) thick to 1” (25mm) wide and 3/16”
(5mm) thick. Collars in this size range are available to fit most pets. If you are
choosing a new collar for your pet then select the widest and thickest collar
that will fit them comfortably as this will provide the most secure attachment
for the tag.
To remove the tag from the pet’s collar, pry the hooked end of the clip
outwards from the body of the tag with your finger and then slide the collar out
of the clip.
Figure 4
Attaching the Tag to a Collar
Marco Polo Operating Instructions
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Powering On the Locator and Tag
To power on the locator: Press and hold the Power button (see Figure 1 for the
location of the power button) until all of the display segments flash and the
locator beeps twice.
To power on the tag: press and hold the Power button until the Status LED
flashes. The number of flashes indicates the tag’s battery charge status. Three
flashes means fully charged, two flashes is partially charged and one flash
indicates the tag is in need of charging before further use. If the tag’s status
LED shows one long flash it is turning off. If the tag is “busy” it may not
respond to the off command, press the Power button again until the one long
flash is shown. When the tag is on the LED will flash briefly once every 10
seconds.
Pairing a Tag and Locator
If you purchase the Marco Polo locator with one included tag then no pairing
operation is needed and you may proceed directly to the “Tracking a Pet”
section below. If you purchased additional tags or if you have received a
replacement tag then you will need to transfer the unique ID code of the tag
into the locator before the tag can be used. To do this, first turn the tag off but
keep it nearby. Next, press and hold the Select button until Setup and Learn
appear on the display. Press the down arrow button so that Learn is flashing
and then press select to enter the learn mode. Now press the Pet button (1, 2 or
3) that you wish to assign to the new tag. “Searching” will now flash on the
locator.
Once the locator is in learn mode you have 20 seconds to turn the power on to
the tag you wish to assign to the selected Pet button on the locator. If the tag
and locator are successfully paired then the locator will beep two short beeps
and the Learn display will disappear. If you wait too long to turn the tag on or
if there is an error you will hear one long beep and the locator display will say
“No Signal”. If this happens, turn the tag power off again and repeat the above
process until the two beeps are heard.

Marco Polo Operating Instructions
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Labeling the Pet Buttons
To help remember which pets are assigned to which of the three Pet buttons on
the locator, you may fill in the included pet button labels and place them in the
label wells under each button. You may wish to abbreviate the pet’s name or
just use the first letter of the name to write on the label.
Cloning
If you own two Marco Polo locators, or if you have friends that own them and
they wish to help you search for a lost pet, you can clone the Pet ID from one
locator into a second locator - even if the pet is lost and you do not have access
to the tag. To do this, put the second locator (the one receiving the Tag ID) into
Learn Mode, just as you would in the pairing operation above, then within 20
seconds turn on the first locator, the one that has the ID you wish to transfer.
The first locator will now prompt you for which of the 3 Pet ID’s you want to
clone by flashing its 3 select boxes. Press the Pet button that you wish to clone,
the second locator should beep twice to indicate it has received the ID. Note
that the locator receiving the Tag ID does not have to use the same Pet button
assignment as the locator sending the ID. For example, your lost pet may be
assigned to Pet 1 on your locator but your friend may wish to clone that Tag ID
into Pet 2 or 3 on their locator. You may repeat the cloning operation with any
number of locators, one at a time.
Flashing
Figure 5
Learn Mode Display
(Pet 2 Shown as an Example)
Marco Polo Operating Instructions
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Backlight
Each time you press a button on the locator the display’s backlight will come
on for 5 seconds. The Select button can be used to turn on the backlight when
needed. If you need the backlight to be on for a more extended time, short
presses of the Power button will latch the power on or off. Keep in mind that
using the backlight for extended periods will shorten the battery life of the
locator.
Tracking a Pet
Paging
Once your Marco Polo tag is turned on and placed on the pet’s collar you may
track their whereabouts at any time. To do this, simply turn the locator on and
press the Pet button over the name or initial of the pet you wish to track. When
you do this the Track icon will begin to flash as shown in Figure 6.
Once the Track icon is flashing you can either start the process immediately by
pressing the Select button or you can simply wait 5 seconds and the locator
will enter track mode automatically. The first thing the locator does in tracking
mode is to send out a signal to get the tag’s attention, a process called “paging”.
Figure 7 shows the appearance of the display in paging mode.
Figure 6
Starting Track Mode
(Pet 1 Shown as an Example)
Flashing

Marco Polo Operating Instructions
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This paging transmission will continue until one of these events has occurred:
1. The paged tag responds
2. The operation is canceled as described below
3. Two minutes have elapsed without a response from the tag
The first time you attempt to page your pet’s tag do so with the pet nearby,
somewhere in your house or yard where you know the signal will be received.
This way you can practice with the locator and know what to expect if an
emergency arises. Normally, the tag will respond to the paging signal within
30 seconds but in some cases it can take up to a minute. If your pet’s tag does
not respond within a minute then make certain it is turned on and review the
information on “Pairing a Tag and Locator” above if necessary. If the paging
operation times out after two minutes the locator will begin beeping, the
Searching icon will disappear and the display will show “No Signal”. Pressing
the select button again will restart the paging operation for another 2 minutes.
Once the paged tag does respond the locator will beep and the display will
appear as shown in Figure 8.
If you wish to cancel a paging operation then press the Pet button twice until
both Track and Monitor disappear from the display.
Flashing
Figure 7
Paging Tag 1
Marco Polo Operating Instructions
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Tracking
Once the paging operation has been successful the tracking display will appear
as shown in Figure 8.
When the tracking mode is activated the locator communicates with your pet’s
tag about once every 4 seconds. When your pet’s tag responds, the following
information is updated on the display:
1. The “tag” icon flashes to show that your pet’s tag responded to the
locator.
2. The signal strength received from the tag is measured and
converted to a percentage that ranges from 0% to 99%. 99% means
you are very near your pet, 0% means you are far away.
3. The signal strength received from the tag is also displayed as a
number of “bars” (like the signal strength bars on your cell phone).
The more bars that are showing the closer you are to your pet.
4. If the locator is in an area where there are not too many obstructions,
a directional arrow will display showing the direction of your pet.
In addition to the displayed information listed above, the locator will sound a
number of beeps each time your pet’s tag responds. A single beep means that
your pet is not in the immediate vicinity, two beeps means fairly close and
three beeps indicate the pet is in close proximity. You can use this audible
feedback for hands free searching while driving or to allow you to concentrate
Tag Icon Flashes Each Time
the Pet’s Tag Responds
Signal Strength
Percentage
(Higher = Closer) Range Bars
(More Bars = Closer)
Directional Arrow Points in
the Direction of Your Pet
Figure 8
Tracking Display

Marco Polo Operating Instructions
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on your footing when searching at night. To turn the beeping off, press the
Down button.
If you and/or your pet are moving then the signal conditions are constantly
changing and the information on the tracking display may be rapidly changing
as well. For example, if your pet moves behind a large obstruction, such as a
large building or a hill, the signal strength may fall off quickly or become too
low to be received even though your pet has not moved very much further
away. Also, depending on obstructions and objects that might reflect or block
the signal coming from your pet’s tag, the locator may not be able to calculate
the direction to the pet. These conditions will be reflected on the tracking
display as shown in Figure 9.
If no signal is received back from the tag the tag icon does not flash and the No
Signal message is displayed, this condition can occur from time to time under
and is not a malfunction. The locator will keep trying to communicate with the
tag. If 10 attempts in a row to communicate with the tag fail (about 40
seconds) the locator will automatically restart the paging operation and the
display will appear as in Figure 7. If the paging operation is unsuccessful the
locator will emit one long beep and wait for you to press Select to resume
paging the tag again.
If the locator can receive a signal back from the tag but can not calculate a
direction to the tag the Change Location message will be displayed to remind
you to move the locator to a better location (see the Tracking Tips section for
more information.) The Change Location display will only appear after the
Tag Icon Does Not
Flash
No Signal
Received from Tag
Unable to Calculate a
Direction
Figure 9
Tracking Error Messages
Marco Polo Operating Instructions
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locator is unable to calculate a direction after four consecutive attempts. As
long as a response is received from your pet’s tag the signal strength
information will be updated, even if a direction can not be determined.
As you move along in your search for your pet it is normal to see No Signal or
Change Location pop up occasionally - the system is designed to accommodate
these situations. Continue along the path of the last displayed direction or the
path that gives an increasing signal level if no direction is displayed.
Exiting Track Mode
When you are finished tracking you can exit Track mode by pressing the Pet
button to enter the select mode and then twice more to move to idle mode or, if
you are finished using the locator, you can simply turn it off. It is never
necessary to change anything on your pet’s tag; it says on all the time and
changes modes automatically.
Monitoring a Pet
One of the most unique and powerful features of your Marco Polo system is
the ability to monitor your pets 24 hours a day to ensure that they have not left
your yard or other designated area. To get the most out of the monitoring
features of the system you will need to customize the settings for your
individual situation. After this is done, you will not need to adjust the settings
unless you change locations or wish to alter the way Marco Polo notifies you
about a missing pet.
Monitoring Setups
The Marco Polo system allows you to select individual boundaries for up to
three different pets as well as select the type of notification you will receive
when the pet wanders outside of that boundary area. To enter the Setup mode
turn the locator on and then press and hold the Select button until Setup begins
flashing on the display as shown in Figure 10. Press select again to enter setup
mode. The 3 mode boxes will now flash prompting you to press the Pet button
you wish to set up. Press Pet button 1, 2 or 3 to continue.

Marco Polo Operating Instructions
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Once you have entered setup mode the 3 mode boxes will now flash prompting
you to press the Pet button you wish to set up. Press Pet button 1, 2 or 3 to
continue. The display will now flash the last stored setting (or factory default)
for the alarm mode as shown in Figure 11.
Press the Down button to cycle through the alarm mode selections:
On
When the pet is found outside of the designated area for 2
consecutive monitoring checks (about a minute and a half) an
audible tone is generated by the locator.
Flashing
Figure 10
Starting Setup Mode
Flashing
Figure 11
Setting Alarm Mode for Pet 1
Marco Polo Operating Instructions
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Remote
An audible tone is generated by the locator plus, after two
additional monitoring checks show the pet is outside the designated
area, the external alarm output is activated. Please check
eurekaproducts.com to see the available accessory devices that can
be used with this output.
Off
Only the ALARM indication is shown on the locator’s display. No
audible or external alarm is generated.
Once you have made your alarm mode selection, press the Select button. The
display will now show the last stored (or factory default) boundary selection as
shown in Figure 12.
Press the Down arrow to cycle though the boundary selections. In general, you
want to choose the smallest boundary area that does not generate false alarms
as your pet moves about. These are the available boundary selections:
Near
Used when the pet is intended to be very close to the locator at all
times. Examples would include an inside pet in a small to medium
sized home, an RV, campsite, cabin or other fairly confined area.
This setting may also be suitable for a patio home or condominium
with a small outside area.
Flashing
Figure 11
Setting Alarm Mode for Pet 1

Marco Polo Operating Instructions
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Medium
This setting will work for most homes with two stories and a
medium to large yard area. This is the factory default setting
Far
This setting is for homes with basement areas that the pet may
frequent, very large yards or yards with obstructions, hills, etc. that
may block the signals from the tag.
Max
In this mode the locator must lose communications with the tag to
activate an alarm. Use this setting in very large areas or in urban
settings where large buildings may block the signals from the tag.
Once you have made your boundary selection, press the Select button to store
your settings and exit setup mode. If you have more that one pet you wish to
monitor then repeat the setup process for each pet. The monitoring setups are
stored permanently in the locator and will not be lost even if the battery is
removed.
Monitoring Your Pets
To begin monitoring your pet and receive alarm notifications if they move
outside of your selected boundary area, press the Pet button over the pet’s
name twice. This will cause the word Monitor to flash. You can press Select to
start monitor mode immediately or simply wait 5 seconds and the locator will
enter monitoring mode automatically. Once the monitoring mode has been
started the display will appear as shown in Figure 12.
Figure 12
Starting Monitor Mode
Marco Polo Operating Instructions
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Monitoring mode begins just like tracking mode by paging the selected pet’s
tag. Once the page is successful (30 to 60 seconds) the display will appear as
shown in Figure 13.
In monitor mode three things are different from tracking mode:
1. The locator only communicates with the tag once every 40 seconds
rather than once every 4 seconds.
2. The direction information is not calculated or displayed by the
locator.
3. The received signal strength from the tag is compared to the
boundary you selected and an alarm is issued if the pet moves
outside of that boundary. The alarm may be
a. Beeping only (On Mode)
b. Beeping plus remote alarm activation (Remote Mode)
c. Silent alarm.
To turn the audible alarm off press and hold Select for 3 seconds, press and
hold the Down button and then press and hold Select again. Each time you do
this the locator will toggle between silent and normal mode.
Figure 13
Monitor Mode – Pet 1
Tag Icon Flashes
Each Time the Pet’s
Tag Responds

Marco Polo Operating Instructions
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If the monitored pet strays outside the selected boundary area and stays there
for 90 seconds or more then Alarm be activated on the locator. The alarm
display will appear as shown in Figure 13.
If the pet moves back into the boundary area the alarm will cancel
automatically. You can also cancel the audible alarm by pressing the Down
button twice. If you wish to cancel monitor mode, press the Pet button once to
clear the display. If you wish to track the wandering pet then press the pet
button twice and the locator will transition directly to tracking mode.
Monitoring Multiple Pets
The Marco Polo system can monitor up to three pets at one time. To do this
you simply repeat the process of placing each tag into monitor mode one at a
time by pressing the Pet button twice for each tag to be monitored. (For now
you must wait until each tag is paged before paging the next tag.)
When more than one tag is being monitored the locator’s display switches
between displaying the information for each tag at about a 7 second rate. The
mode box indicates which tag’s information is being displayed. Figure 15
shows how the display might look when three tags are being monitored. First
the locator will display the information for Pet 1 for 7 seconds then Pet 2, Pet 3
and back to Pet 1.
Figure 14
Monitor Mode
Pet 1 Outside Boundary Area
Marco Polo Operating Instructions
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If a boundary alarm occurs for any pet the Alarm notification will stay on for
that pet regardless of which pet’s information is being displayed at the moment.
Figure 16 shows an example of a display where Pets 1 and 2 have boundary
alarms and the display is currently showing the status of Pet 3.
Focus on Pet 1 Focus on Pet 2
Figure 15
Monitoring 3 Pets
7 sec
Figure 16
Monitoring 3 Pets
Pets 1 and 2 in Alarm

Marco Polo Operating Instructions
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Switching Between Modes
You can transition a pet’s tag directly from one mode to another by pressing its
pet button until the mode you want (Track, Monitor or Idle) is flashing and
then press select. You may cycle through the available modes as many times as
you want as long as you press the pet button at least once every 5 seconds and
don’t press Select. Note that only one pet may be tracked at one time so if you
move a pet’s tag from idle to track or from monitor to track any other active
tags will disappear from the display so that you can concentrate on tracking the
selected pet.
Low Battery Alarm
Each time the locator communicates with a tag, the tag sends back its battery’s
charge status to the locator. If the tag’s battery is low then the Low Battery
message will appear on the display and there will be one short beep each time
the locator communicates with the tag. At the time that the low battery alarm
goes off the tag still has enough battery capacity to stay in monitor mode or
idle mode for about one more week or track mode for about 8 hours. If you are
not using the locator to monitor your pet(s) then you should check the battery
status of each tag once a week by turning the tag off and back on and
observing the number of times the status LED flashes when the tag starts up. 1
flash means a low battery condition, 2 flashes is half charged and 3 flashes
indicates a fully charged battery. You can also check to make certain the tag’s
battery is not low by putting it into track mode from the locator and checking
to see if the Low Battery display comes on.
Tracking Tips
If you are out in an open area with few houses or hills and your pet is within
range of the locator then tracking is easy – just start the tracking mode and
follow the arrow directly to your pet. If you are not careful you will run into
them or step on them! However, if you are in a crowded residential area and/or
an area with many hills, the radio signals lose their power much more quickly
and are blocked by some objects while being reflected off others. In these
circumstances you will need to master some techniques. Here are some tips on
tracking that will help you find your pet quickly:
1. When searching by car, drive slowly with the locator in Searching
mode and listen for the beeps to begin. If possible, make a loop
Marco Polo Operating Instructions
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around the neighborhood. If you do not get any response from your
pet’s tag then make larger loops or crisscross the area to widen the
search. Keep pressing Select to restart the search when you hear the
long beep indicating the locator has timed out (about once every 2
minutes.)
2. When searching on foot, if the pet is not in range at first, follow the
direction you usually go when you walk your pet. Restart the
Searching mode by pressing the Select button when necessary.
Moving to higher ground when possible will extend the range of the
system
3. Once communications with your pet’s tag have started (i.e. the
locator is beeping once every 4 seconds) use the directional display
to determine which general direction to proceed. If you can not get
a directional arrow take the following steps:
a. Make certain you are holding the locator in front of you, waist high
and level to the ground.
b. If possible, move to a clear, unobstructed area away from buildings,
automobiles, hills, etc. Higher ground is always better if available.
c. If you do not get a reading facing one direction, turn 90 degrees and
try again. Once you get a directional arrow, always turn to face
directly in that direction, with the arrow straight ahead. Walking
away from the tag will not produce good results.
d. When you first get a directional indication it is best to qualify it to
make certain that you are moving towards the tag and not away
from it. To do this, turn your body so that the arrow points straight
ahead, now turn 90 degrees and check to see if the arrow still points
in the same general direction.If it does then that direction is correct.
If the arrow now points in the opposite direction of what it did
originally, turn your body to face that direction, if the arrow
confirms that direction then it is the correct path to your pet.
e. When far away from your pet the directional arrows will show the
general path to take to get closer (e.g. up the street vs. down the
street). If the pet is far away you know that it’s direction from your
location can not change quickly so don’t try to gauge each step
based on the arrow, just move along the road or path until you see a

Marco Polo Operating Instructions
21
consistent change in the indicated direction. Verify that the signal
strength is generally increasing (more signal strength bars, higher
percentage readings and/or more beeps) as you move along.
f. When you are close to your pet the directional information will
become much more sensitive. For example, if your pet was hiding
in a bush just to the right of the path you are walking on you might
see the arrow point forward as you approach. Then 4 seconds later
the next reading may point directly to the right because you are now
next to the bush. If you kept walking, 4 seconds later the arrow
would be pointing behind you because you have now passed the
bush. This will allow you to find exactly what bush your pet is
hiding in!
g. When driving, you will generally be using the beep tones as your
guide while you search in a “hotter/colder” fashion. When you get
to intersections, hold the locator up above the dashboard and see if
you can get a directional arrow to guide you which way to turn. If
not, chose a direction and note if the signal is getting stronger (more
beeps) or weaker (fewer beeps). If you drive outside the range of
the system then after 10 tries of not being able to communicate with
the tag (about 40 seconds) the locator will automatically start
paging the tag again to restart communications. If this happens, turn
around and go back to the area where you last had contact with the
tag.
h. It is generally fastest to stay in the car until you have found the
point on the road that gives you the highest number of beeps.
Proceed along while watching for your pet until the number of
beeps goes down and then go back to where you received the
highest signal and then proceed on foot. Always stop and proceed
on foot if you hear three beeps, you are very close to your pet!
Typically, when searching by car in a crowded suburban neighborhood with
hills, the time to recover a pet is around 8 to 10 minutes. Sometimes it can take
longer in tricky situations or when there is a lot of traffic that slows you down.
Stay calm! When you hear that first beep you know you will soon have your
best friend back home!