Eureka NER600 User manual

ROBOT VACUUM CLEANER
INSTRUCTION
MANUAL
NER600
Please read the manual before use
EN-FR-DE-IT-ES

CONTENTS
SAFETY INSTRUCTIONS 01
Warning for the machine 01
Warning for docking station 05
Warning for batery 06
TECHNICAL DATA 09
PRODUCT INTRODUCTION 11
Open-box accessories layout 11
Introduction of main-unit components 12
INSTALLATION 13
Installation of charging dock 13
Installation of mop assembly 15
Installation of side brush 16
OPERATING GUIDELINES 17
English

USING APP 18
19
DAILY MAINTENANCE AND SERVICING 20
Dustbin maintenance 20
Water tank maintenance 21
Cleaning tools 22
Main brush maintenance 22
Drive wheel cleaning 23
Side brush cleaning 23
Sensor and chip cleaning 23
ROLLER BRUSH COVER MAINTENANCE 24
FAQs 25
eureka APP QUICK GUIDE

01
SAFETY INSTRUCTIONS
Warning for the machine
WARNING FOR THE MACHINE
1. This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children with out supervision.
2. Plug must be removed from the socket-outlet before
cleaning or maintaining the appliance. Switch off
before cleaning or maintaining the appliance.
3. If the supply cord is damaged, it must be replaced by
a special cord or assembly available from the
manufacturer or its service agent.
4. WARNING: For the purposes of recharging the
battery, only use the detachable supply unit provided
with this appliance.
Use only with DC2106 supply unit.
5. This appliance contains batteries that are only
replaceable by skilled persons.

02
SAFETY INSTRUCTIONS
6. Do not bring the smart robot close to heat source,
radiation or burning cigarette butts. It is strictly
forbidden to vacuum the following objects:
1) All liquids such as water and solvents;
2) Lime, cement dust and other construction dust
and garbage;
3) Heat generating objects, such as unextinguished
carbon butts, cigarette butts;
4) Sharp fragments, such as glass, etc.;
5) Flammable and explosive items, such as gasoline
and alcohol products.
7. Before using, please remove all fragile items from the
ground (such as glasses, lamps, etc.), and items that
may be tangled with the side brush, Roller brush and
drive wheels(such as wires, curtains and other easily-
entangled materials).
8. Please pay attention to your hair and avoid
entanglement on wheels or roller brushes when using,
cleaning and maintaining the robot.
9. Do not use this product at an altitude of more than
2000m.

03
SAFETY INSTRUCTIONS
10. Correct Disposal of this product.
This marking indicates that this product should
not be disposed with other household wastes
throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return
your used device, please use the return and collection
systems or contact the retailer where the product
was purchased. They can take this product for
environmental safe recycling.
11. Warranty Information
The manufacturer provides warranty in accordance
with the legislation of the customer's own country
of residence, with a minimum of 1 year (Germany: 2
years), starting from the date on which the appliance
is sold to the end user.
The warranty only covers defects in material or
workmanship.
The repairs under warranty may only be carried out
by an authorized service centre. When making a claim
under the warranty, the original bill of purchase (with
purchase date) must be submitted.
The warranty will not apply in cases of:
– Normal wear and tear

04
SAFETY INSTRUCTIONS
– Incorrect use, e.g. overloading of the appliance, use
of non-approved accessories
– Use of force, damage caused by external influences
– Damage caused by non-observance of the user
manual, e.g. connection to an unsuitable mains
supply or non-compliance with the installation
instructions
– Partially or completely dismantled appliances
12. Wireless network:2400-2483.5MHz, MAX
POWRE:20dBm. BLUETOOTH MAX POWR:10dBm
To satisfy RF exposure requirements, a separation
distance of 20 cm or more should be maintained
between the antenna of this device and persons
during device operation.To ensure compliance,
operations at closer than this distance is not
recommended.
13. CLASS 1 LASER PRODUCT
INVISIBLE LASER RADIATION
(Note:Laser classified to Class 1 according to

05
SAFETY INSTRUCTIONS
Warning for docking station
WARNING FOR DOCKING STATION
1. “IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE
INSTRUCTIONS" and "DANGER – TO REDUCE THE
RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY
FOLLOW THESE INSTRUCTIONS".
2. This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance
in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
3. Plug must be removed from the socket-outlet before
cleaning or maintaining the appliance. Switch off
before cleaning or maintaining the appliance.
4. If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
5. Docking station is only applicable to the product
NER600.(Battery pack type : Li-ion, DC 14.4V, 3350 mAh)
The Docking base will automatically start charging
after Robot Vacuum Cleaner returned to the base.
6. Warning: The battery charger (Docking station) is not
intended to charge non-rechargeable batteries.

06
SAFETY INSTRUCTIONS
Warning for batery
WARNING FOR BATTERY
1. The product must be powered off be fore removing
the battery;
2. Please note that do not disassemble the battery by
yourself.
3. If you need to replace it, please contact the after-
sales service center.
4. Please dispose of used battery according to local laws
and regulations
5. Do not dismantle, open or shred the battery.
6. Do not expose batteries to heat or fire. Avoid storage
in direct sunlight.
7. Do not short-circuit a battery.
8. Do not store batteries haphazardly in a box or drawer
where they may short-circuit each other or be short-
circuited by other metal objects.
9. Do not subject batteries to mechanical shock.
10. In the event of a leaking, do not allow the liquid to
come in contact with the skin or eyes.
If contact has been made, wash the affected area with
copious amounts of water and seek medical advice.
11. Do not use any charger other than that specifically
provided for use with the equipment.

07
SAFETY INSTRUCTIONS
12. Do not use any battery which is not designed for use
with the equipment.
13. Do not mix different manufacture, capacity, size or
type within a device.
14. Keep batteries out of the reach of children.
15. Seek medical advice immediately if the battery has
been swallowed.
16. Keep batteries clean and dry.
17. Do not leave a battery on prolonged charge when not
in use.
18. After extended periods of storage, it may be neces-
sary to charge and discharge the batteries several
times to obtain maximum performance.
19. The batteries give their best performance when they
20. Retain the original product literature for future
reference.
21. The battery may be irreversibly damaged if the
battery is in low power for a long time. It is
recom-mended that the battery retain sufficient
power before storage.

08
SAFETY INSTRUCTIONS
[symbol IEC 60417-5957
(2004-12)]
for indoor use only
[symbol ISO 7000-0790
(2004-01)]
read operator's
manual
[symbol IEC 60417-5031
(2002-10)]
direct current
time-lag miniature fuse-link where X is the symbol for the
time/current characteristic as given in IEC 60127
[symbol IEC 60417-5032
(2002-10)]
alternating current
[symbol IEC 60417-5172
(2003-02)]
class II equipment

09
TECHNICAL DATA
1. Product Model: NER600
2. Host Charging Voltage: 16.7V
3. Host Rated Voltage: 14.4V
4. Host Rated Power: 40W
5. Docking Station Model: DC2106
6. Docking Station Input: 100-240V~, 50-60Hz, 24W
7. Docking Station Output: 16.7V , 1A
8. Battery Model: BP14433A
9. Battery Rated Voltage: 14.4V
10. Battery Capacity: 3350mAh 48.24Wh
11. Charging Limit Voltage: 16.8V

10
Midea Robozone Technology Co.,Ltd.
No.39 Caohu Avenue, Xiangcheng Economic
Development Zone, Suzhou, Jiangsu, China
Note: you can also view the instructions on the app.
EU Authorized Representative
COUNTRY：Poland
COMPANY NAME：KD EUROPE
Address：Stara Debszczyzna 4
CITY：Filipow
ZIP CODE：16-424
CONTACT PERSON：Kamil Domanski
EMAIL：[e-mail]
TELE：[phone]
EC REP

11
PRODUCT INTRODUCTION
Open-box accessories layout
Layout
One charing
dock
One main unit
Accessories box
Accessories box
(power cord, filter )
(Mop holder , Mop,
Side brush）

12
PRODUCT INTRODUCTION
Introduction of main-unit components
Top view
Buttom view
Power button
Recharge/
Network button
Navigation module
Dustbin/water
tank release key
Charging contacts
for main unit
Main brush
Side brush
Reset key
Dustbin/water
tank

13
INSTALLATION
Installation of charging dock
Installation of charging dock
1. The End A of the power cord is connected to the charging dock, while the End B is plugged in a power outlet.
Place the charging dock on hard ground against wall.
2. In order to ensure stable networking of the main unit and App functional.Please place the charging dock within
the area covered by wireless network signal.
End A
End B

14
Notes
1. Do not place the charging dock in direct sunlight;
2. Do not cover the signal emission area of the charging dock with stickers or other objects;
3. Do not place the charging dock on soft floors such as the ones installed with carpet;
4. Ensure a clearance of 0.5m exists on two sides of the charging dock, and in front there is an open area of 1.5m
away from the charging dock;
5. After connection to power source, tie up the excessive power cord to prevent the robot from dragging the
charging dock during its operations, resulting in displacement of the charging dock or inability to return to
charge after power cutof;
6. Keep the charging area dry, and remove the mopping plate after the robot is charged;
7. Keep the charging chips dry and tidy, clean and wipe them regularly.
Waring
1. This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved.
2. Children shall not play with the appliance.
3. Cleaning and user maintenance shall not be made by children without supervision. Children should be
supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by a special cord or assembly available from the
manufacturer or its service agent.
5. Technical data
Docking Station Model: DC2106
Docking Station Input: 100-240V~, 50-60Hz, 24W
Docking Station Output: 16.7V , 1A
Battery Model: BP14433A
Battery Rated Voltage: 14.4V
Battery Capacity: 3350mAh 48.24Wh
0.5m
0.5m
1.5m

15
INSTALLATION
Installation of mop assembly
Installation of mop assembly (this step can be skipped, please install
when needing to mop the floor)
1. Press the water tank release
key, and remove the tank from
the main unit;
2. Remove the rubber plug from
the tank and fill water in the
tank;
Water inlet and
outlet
3. Align clips in the Mop holder to
holes in the water tank support,
and a "click"sound indicates
successful installation;
Mop
holder
Mop
4. Push the water tank in the main
unit.
Notes
Water tank
Water tank
1. To improve the mopping, recommend cleaning three times before using the mopping function;
2. The mop has been stuck to the mop holder, and it can be removed for cleaning and replacement;
3. No installation of the water tank in place may result in dropped tank;
4. Please remove the mopping plate support when the main unit is charged in the charging dock;
5. Do not fill in boiling water to prevent tank deformation at high temperature;
6. If carpets exist in the mopping environment, place roll them at the edge or set a virtual wall in the App;
7. In case of poor mopping e˜ ect or occurrence of slipping, choose a proper water volume in the App;
8. When the mopping function is not in use, keep the water tank in place and remove the mop holder.

16
INSTALLATION
Installation of side brush
Installation of side brush
1. By ensuring the side brush has
a consistent color with that of
its slot,directly push the side
brush into the slot, and a "click"
sound indicates complete
installation;
2. When disassembly is required,
use two hands to hold the
rubber-covered leg of the side
brush (take care of not pulling its
hair bundle forcibly) to remove it
by keeping the machine bottom
facing upwards.
Machine charging
1. Remove the strip seal according to prompt texts on the machine;
2. By aligning the machine to the charging dock in the indicated direction, push the machine into the charging
dock in order for charging.
Notes
1. When the main unit gets contact with the charging dock, the power indicator flashes to indicate the main unit
is charging;
2. If the main unit fails to charge, check whether the charging chips of the machine at the bottom are blocked by
hair bundles of the side brush on two sides. Manually turn the side brush to eliminate possible blockage.
Instructions prior to use
1. Prior to startup, clean up scattered wires and debris on the floor, and remove objects that are easy to fall,
fragile, valued, and possibly result in hazards. Prevent from being entangled, stuck, dragged, or knocked down
by the main unit, resulting in damages to people and property;
2. If overhead structures exist in the cleaning area, secure and block them with appropriate objects to prevent
damages to people and property due to their possible falling;
3. Recommend following the robot throughout the initial cleaning to assist in dealing with some possible small
problems. After these problems are solved, the robot will smoothly carry out its automatic cleaning in the
future. If no cleaning is required or the robot may be trapped in some special areas, it is possible to add
exclusion zones or virtual walls at corresponding positions in the map shown in the App, in order to prevent the
robot from entering these areas.

17
OPERATING GUIDELINES
Startup methods
1. When placing the machine into the charging dock for charging, then the machine will start automatically (re-
commended method);
2. Long press " " for 3 seconds, then the power indicator flashes, and the machine makes a chord sound. When
the power indicator is always on, the machine starts successfully.
Start the cleaning
1. When the machine is in standby, briefly press " " for 1 second, and it will start to clean the whole room;
2. If mopping is required, confirm the mopping assembly has been installed properly.
Pause the cleaning
1. During the cleaning, briefly press " " for 1 second, and the machine will pause the cleaning and enter its
standby status.
Return to charge
1. After completion of the cleaning, the machine will enter its return-to-charge status;
2. If return-to-charge is required during the cleaning, proceed as follows:
When the machine is in standby, briefly press " " for 1 second, and the machine will start to return to
charge;
During the cleaning, briefly press " " for 1 second, and the machine will pause the cleaning; press " " for
another 1 second, and the machine will start to return to charge;
3. The main unit may be unable to return to charge automatically in some special conditions (e.g. energy
depletion, machine getting stuck etc.), manually put the main unit back to the charging dock.
Troubleshooting
1. When the machine reports a fault, the return-to-charge indicator turns red, please briefly press " " for 1
second to eliminate the fault;
2. After the fault is eliminated, briefly press " " for 1 second to enter the cleaning status;
3. After completion of the cleaning, the machine will automatically return to charge. It is recommended that the
machine should be kept in the charging dock. (Remove the mopping plate after completion of the charging)
Shutdown
Notes
1. The machine will not start to clean when the battery energy is too low, please charge it before starting to
clean;
2. During the cleaning, the machine will automatically return to charge when the battery energy is too low, and
then go back to its interruption point to resume after the machine is fully charged;
3. The machine will enter its sleep mode when it has been in standby for more than 10 minutes, and in the sleep
mode, pressing any key will wake up the machine;
4. During the charging, the power indicator flashes, and then it is always on after completion of the charging.
1. If the machine will not be used for a long time period and needs to be shut down, long press " " for 3
seconds, and the power indicator begins to flash;
2. The cleaner makes a chord sound, and when the power indicator turns o˜ , the machine shuts down successfully;
3. The cleaner cannot shut down when put in the charging dock, and if shutdown is required,please remove the
machine from the charging dock.