Everest VX User manual

ICE AND WATER VENDING MACHINE - OPERATOR’S MANUAL
EVEREST ICE AND WATER SYSTEMS
CONTINUOUS OPTIMIZATION
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Table of Contents - Links to page
CUSTOMER AND OPERATOR EXPECTATIONS
MANUFACTURERS’ INFORMATION
MACHINE LAYOUT
MACHINE AND SITE REQUIREMENTS AND CONSIDERATIONS
MACHINE INSTALLATION AND INITIAL START UP
MACHINE OPERATIONS
VENDING SYSTEMS
MACHINE MAINTENANCE
OPERATIONAL PROCEDURES
Winterizing a Machine
Clean and Sanitizing the Scotsman Ice maker
WATER & PLUMBING SYSTEM
Changing Sub-Micron Filters
Flushing Sub-Micron Water Filters
Changing the Pre-Filter
Changing the Scale Stick
Backflush the Water Dispensing Line
Changing Bulb on UV Unit
USING MAINTENANCE MODE
NON-EVEREST COMPONENTS
EVEREST ICE AND WATER SYSTEMS WARRANTY
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Table of Contents
CUSTOMER AND OPERATOR EXPECTATIONS 3
MANUFACTURERS’ INFORMATION 7
MACHINE LAYOUT 10
MACHINE AND SITE REQUIREMENTS AND CONSIDERATIONS 20
MACHINE INSTALLATION AND INITIAL START UP 25
MACHINE OPERATIONS 31
VENDING SYSTEMS 37
MACHINE MAINTENANCE 39
OPERATIONAL PROCEDURES 41
Winterizing a Machine 41
Clean and Sanitizing the Scotsman Ice maker 44
WATER & PLUMBING SYSTEM 47
Changing Sub-Micron Filters 47
Flushing Sub-Micron Water Filters 47
Changing the Pre-Filter 48
Changing the Scale Stick 49
Backflush the Water Dispensing Line 50
Changing Bulb on UV Unit 50
USING MAINTENANCE MODE 51
NON-EVEREST COMPONENTS 64
EVEREST ICE AND WATER SYSTEMS WARRANTY 70
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CUSTOMER AND OPERATOR EXPECTATIONS
Congratulations on beginning your new ice vending venture. We, at Everest, are here to help
you every step of the way so that you are given the best chance of success for both you and
your customers.
Please note that as the owner of this machine, it will be your responsibility to operate and
maintain the machine and if there is an issue, you will need to help the Everest Service Team
diagnose and sometimes assist in the repair. This is an electrical and mechanical machine and
over time things will need to be addressed, and as the machine owner, the responsibility to keep
your new machine operational falls to you. The Everest Service Team will be available to help
you through troubleshooting any issue and also, should you need additional assistance from
other manufacturers and suppliers, we are here to provide that information to you.
Before operating your machine, it is important to be aware of the additional responsibilities you
have as an owner or operator of the Everest VX machine series. These responsibilities and
expectations are outlined below. Should you have any questions, please reach out to an Everest
representative and we will be happy to assist you.
Prior to receiving your machine you will be responsible for and expected to:
● Work with Everest’s Account Coordination team to finalize the details of your shipment.
These details include, but are not limited to: finalizing your sales and warranty
agreement, acknowledging your receipt and review of this manual, finalizing the pricing
for your ice and water products, finalizing the machine’s delivery address, and making
the final payment on your machine(s).
● Fully comply with any local, state, and federal regulations regarding the connection and
operation of your machine(s). Please note that given the number of governing agencies
across the country and the world, Everest is not and cannot be responsible for complying
with the regulations associated with the location of your choosing.
● Coordinate the preparation of the machine(s) final location. The machine requires proper
water access, drain access, and electrical access. Additionally, the machine(s) require a
flat surface that can support up to 2800 lbs.
● Set up your own account with a credit card processing company. Your Everest
machine(s) comes installed with a credit card reader from USA Technologies. Everest
will have your local USA Tech representative reach out to you so you can create this
account.
● Review the entirety of this manual and any associated training documents and videos so
that you are well versed on the machine prior to its shipment.
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After receiving your machine you will be responsible for and expected to:
● Coordinate the final delivery date and delivery time window with the common carrier that
has been assigned to your delivery. All shipments will be sent to the nearest freight
terminal to your location. At that point, the terminal will contact you for a delivery
appointment. Any changes in your ability to be present at delivery must be
communicated to Everest and the Common Carrier at least 24 hours in advance of the
delivery window.
● Be onsite when the machine(s) are delivered.
● Take every safety precaution regarding moving this machine into its final location.
Although Everest delivers your machine with a liftgate truck, In some cases, a forklift
might be necessary to move the machine(s) into its(their) final location. Accessibility to
and use of a forklift is the machine owners responsibility.
● Have at least two additional people to help you receive this machine. This machine is
roughly eight feet tall and weighs more than 1900 lbs when empty.
● Assist the delivery driver in removing the machine(s) off of the truck, should the driver
need assistance. In most cases, the machines are delivered using a pallet jack and a lift
gate.
● Fully document the delivery condition of the machine(s) by taking pictures of the
machine crate(s) from all sides prior to uncrating the machine, taking particular
consideration to and documentation of the top and bottom corners of the machine.
● Note all damage on the Common Carrier’s delivery receipt, should there be any shipping
damage whatsoever. Failure to document the existence and extent of the damage will
waive your right to make a shipping claim in the future. If shipping damage is present we
recommend writing the following on the delivery receipt, ”DAMAGED SHIPMENT -
internal damage may be present. Accepting shipment upon further review”.
● Have the proper tools required to uncrate the machine. These tools are listed later in the
manual.
● Send all machine shipping pictures to Everest regardless if there is or is not damage
present.
● Follow the machine installation instructions detailed in this manual.
● Work with Everest representatives to commission your machine in order to complete the
installation process. During the commissioning process, you may have an Everest
representative onsite or an Everest representative may walk you through the process
over the phone. If your commissioning is done with a representative onsite, then you are
expected to schedule and be present for the entire commissioning while the
representative is there. Everest will make every effort to work with your schedule in order
to conduct the commissioning step.
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When operating the machine you will be responsible for and be expected to:
● Have a basic knowledge of tools and be able to follow verbal commands and
instructions.
● Be able to stand on a step ladder. Operators who cannot use a step ladder will not be
able to access some of the most important systems of the machine. If you cannot
physically access your machine, you will need to have someone who can present during
machine installation and service.
● Be able to lift at least 50 lbs.
● Have the ability to operate a Windows based computer. A computer installed with a
Windows operating system is required in order to use the machine’s maintenance mode.
● Contact Everest with service issues and requests and be able to accurately describe the
issue and assist the Everest Service Team in determining next steps.
● Be available at the machine for service troubleshooting and repair should your
machine(s) require it.
● Diagnose and troubleshoot machine issues with help of Everest Service Team.
● Fix and repair issues and install parts that are provided by Everest Service Team or
contract that work out to a third party if necessary.
● Schedule your own service visits for components that are not directly warranted by
Everest (Scotsman, MEI, USA Technologies). The Everest machine has components
that are warranted by their respective manufacturer. As the Warranty holder, you will be
responsible for scheduling service visits or component returns to the manufacturer on
these components. Scotsman has a National Service Network and can respond at your
machine location. MEI and USA Tech components may require that they are removed
and sent to the manufacturer for repair. Sometimes a “loaner” unit can be arranged or
you can purchase an additional unit to replace it while it’s being serviced.
● Properly maintain your machine according to the recommendations put forth by Everest
and any other manufacturer that is referenced in this manual (Scotsman, MEI, USA
Technologies, Everpure, etc.).
● Keep the machine at the proper operating temperature stated in this manual. Allowing
your machine to operate outside of the outlined operating temperatures could result in
failures within the machine and/or loss of the machine’s warranty.
An Everest Ice and Water Vending machine can make you money while you are out working
your current job and even while you sleep and typically do not need much daily attention.
However, this is a business like any other and will require the business owner to be engaged
and responsible for certain aspects of your new business and its operation, service and
maintenance. This is a guide and outline of some of the things that you may need to be aware
of so that you can be a successful Ice and Water Vending machine operator.
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MANUFACTURERS’ INFORMATION
Your Everest Ice and Water Vending Machine consists of the following units which are made,
serviced, and warrantied by the following manufacturers. For any questions related to your
machine, please contact the Everest Service Team, however, if service or support is isolated to
a component or part that is serviced or warrantied by another manufacturer, then our service
team will direct you to the appropriate contact for that particular manufacturer. Below is a table
that displays the contact information for all of the manufacturers associated with your machine.
Manufacturer
Part/Component
Covered
Contact Information
Scotsman
Ice Cuber
Website:
https://www.scotsman-ice.com/service-support/
Service Line: 1-800-533-6006
Email: T[email protected]
CPI
Coin Manager and
Bill Validator
CPI DISTRIBUTOR - Southeastern Vending
Services
Website: http://vendingsvs.com/
Service Line: 704-394-4911
Email: [email protected]
USA
Technologies
Credit Card Reader
Website: https://www.usatech.com/
Service Line: 888.561.4748
Email: [email protected]
Everpure
Water Filtration
System
Website: http://foodservice.pentair.com
Service Line: 630.307.3000
Email: [e-mail]
Everest Ice and
Water Systems
Everything Else
Website: http://everesticeandwater.com
Service Line: 407-930-4596
Email: [e-mail]
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IMPORTANT SAFETY INSTRUCTIONS
This is a large and potentially dangerous piece of equipment if not operated or maintained
properly. Basic precautions and correct operating and maintenance procedures must be
followed when working with this machine. Save this operator manual and keep a copy inside the
machine for reference.
Think Safety
Safety is a combination of common sense, specific knowledge of the current situation, and
alertness at all times. Think, consider, concentrate on the moment, and then act safely.
Rated Operating Voltage
Comply with all operating voltage requirements and indications. Do not exceed operating
voltage. The machine must not be used with any power source other than that indicated.
Dangerous Environments
The machine must not be operated in the presence of flammable gases or fumes, in case of
sparking.
Water and Electricity Don’t Mix
This machine contains components that utilize both water and high voltage electricity. Never
service the machine when any part of your body is wet or any components are wet.
Product Disposal
The machine has many components that are made from non-ferrous composites. Do not
dispose of any part of the machine by incineration.
Do Not Force Any Operations
Being overly forceful with any operation could result in damage to the machine, and reduced
safety.
Use The Right Tools
Use all tools as recommended by the manufacturer for operations and installation. For repairs
and small operations, make sure to use recommended and approved tools.
Don’t Overreach
Keep proper footing and balance at all times.
No Loose Articles
Do not wear loose fitting gloves, neckties, loose clothing, or jewelry. Tie back long hair and roll
sleeves above elbows.
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Chemicals and Airborne Contaminants
Follow all safety warnings carefully when using chemicals, cleaning agents or other potential
contaminants required for maintenance.
Keep Children Away
Do not let children contact internal parts of the machine. There are many potentially dangerous
moving parts and electrical voltages present.
Repairs and Maintenance Should Be Attempted By Trained Personnel Only
If you do not know exactly what you are doing then you should not attempt any repairs or
maintenance without contacting Everest first.
Heavy and Top-Weighted
The machine is “Top Heavy” especially when empty of ice. It should never be moved without
proper training and proper material handling equipment.
Powerful Moving Parts
This machine contains moving parts within the cabinet that move with great power and force
and are capable of causing severe injury or death. Never put any part of your body near a
moving part of the machine and never put any part of your body near a part of the machine that
is not electrically locked-out and/or protected from any movement.
High Voltage
There is high voltage power inside the machine. Before servicing the internal components of the
machine, disconnect from the power supply. Always use a licensed electrician to perform
electrical work on the machine.
High Intensity Light
The machine has LED lighting features that are potentially harmful if viewed directly. It also has
UV disinfection units that have high-intensity UV bulbs that should not be viewed directly.
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MACHINE LAYOUT
Left Door (Rear)
Figure 1: Left Door (Rear)
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Left Door (Front)
Figure 2: Left Front Door (Front)
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Right Door (Rear)
Figure 3: Right Door (Rear)
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Right Door (Front)
Figure 4: Right Door (Front)
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Machine Cabinet (Left)
Figure 5: Machine Cabinet (Left)
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Machine Cabinet (Right)
Figure 5: Machine Cabinet (Right)
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Machine Interior (Detailed)
Figure 6: Machine Interior (Detailed)
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VersaVend Barrel
Figure 7: VersaVend Barrel
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Electrical Boxes
Figure 8: Electrical Boxes
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Water Manifold
Figure 9: Water Manifold
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