Fastcorp EVOLUTION FS-01 Safety guide

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FASTCORP, LLC
EVOLUTION FS-01/FS-02
SETUP AND USERS’ GUIDE
Version 1-4-11
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Thank you for purchasing a FASTCORP EVOLUTION frozen
merchandiser. This guide will cover the basics of setting up your
machine for the first time. Please observe the safety precautions at
the beginning of this manual.
This machine represents over 2 years of product development and
incorporates many technological advances offering you years of
service without obsolescence.
It is our sincere philosophy that we are partners with our customers
and must grow together. With that in mind, we welcome all comments
and suggestions either through your sales representative, our
customer service department or whomever you have contact with
from FASTCORP.
Refer to this manual as you join the EVOLUTION in frozen vending
from FASTCORP.
Thank you,
The FASTCORP Team
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TABLE
TABLE TABLE
TABLE of CONTENTS
of CONTENTSof CONTENTS
of CONTENTS
Terms and Conditions of Sale 7
I. SPECIFICATIONS 9
A. Safety - General 9
B. Safety - Electrical 9
C. Power Requirements & Grounding 10
D. Machine Dimensions 10
II. Robot Arm - Diagram 11
III. Unpacking and Installation 12
A. Transport Considerations 12
B. Receiving Inspection 12
C. Required Tools 12
D. Remove Shipping Materials and Skids 13
E. Precautionary Notes 13
F. Leveling and Positioning the Machine 14
G. Shipping Bracket Removal - Freezer 15
H. Shipping Bracket Removal - Robot 15
I. Vacuum Pump Installation 16
IV. General Maintenance and Cleaning 17
A. Lubrication 17
B. General Cleaning 17
V. Setup - Currency Systems and DEX 17
A. Installing Peripherals 18
B. Coin Mechanism 18
C. Bill Acceptor 18
D. Card Reader / Sales Monitoring 18
IV. Freezer 19
A. View Temperature 19
B. Temperature Adjustment 19
C. Servicing 19
D. Defrost 20
V. Error Recovery 20
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A. Sold Outs / Bin Load Errors 21
B. Health Sensor Active 21
C. Error Log 21
VI. Product Display System 21
A. 12 Select 21
B. 20 Select 21
VII. Bin Setup / Plan-o-gram 22
A. Product Loading 22
B. General Considerations 22
C. Fig. 8 Sample Plan-o-gram - Diagram 24
VIII. Programming 25
A. Introduction 25
B. Keypad Security Locking Feature 25
C. Service Menu Options 25
D. Calibrating Robot Arm 28
E. Fig. 9A & 9B Robot Arm Positions - Calibration 28
F. Re-calibrating Robot Arm 29
G. Erase VMC Board and Re-calibrate Robot Arm 30
IX. Service Menu 31
A. Change Price 31
B. Sales Meters 31
C. Edit Selection 32
D. Create Selection 32
E. Fig. 10 Robot Arm Positions - Programming 32
F. Delete Selection 33
G. Selection Numbers 33
H. Set Time & Date 34
I. Auto Vends 34
J. Set Service Phone Number 34
K. Sales Pin Code 35
L. Vend Block 35
M. Vend Block Pin Code 36
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N. Health Timer 36
O. Program Version 37
P. Display Language 37
Q. Line Mode 37
R. Machine Serial Number 37
S. Fill / Dispense 38
T. Tokens & Coupons 38
U. Field Test 38
V. Up / Down Travel Limits 39
W. Verify Bins 39
X. MDB Settings 39
Y. Soft Drop 40
X. Update Firmware - Early - Instructions 41
XI. Update Firmware - Newer - Overview 44
XII. Fig. 12 Phone Dial Pad 44
XIII. Update Firmware - Newer - Instructions 45
XIV. Robot Control Sequence / Order of Operations 49
Appendix - Instructions and Assembly Drawings 53
I. Instructions to Change Lid Lift Mechanism 53
II. Instructions to Change Robot Arm 54
III. Illustration A.1 Evolution Vendor 57
IV. Illustration A.2 Evolution Vendor-Cabinet 58
V. Illustration A.3 Door Lock Nut Bracket Assembly 59
VI. Illustration A.4 Power Box, Cabinet 60
VII. Illustration A.5 Power Supply, Door 61
VIII. Illustration A.6 Display Assembly 62
IX. Illustration A.7 Freezer Closed Switch Assembly 63
X. Illustration A.8 Exhaust Fan Assembly 64
XI. Illustration A.9 Freezer Lid Lift Mechanism Assembly 65
X. Illustration A.10 Freezer Assembly 66
XI. Illustration A.11 VMC Connector Layout 67
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FASTCORP (“SELLER”) TERMS AND CONDITIONS OF SALE
1. PRICES. All prices, quotations, shipments and deliveries by Seller are F.O.B. Seller's facility. All base prices are
subject to change upon thirty (30) days notice and all orders are accepted subject to Seller's price in effect at the time of
shipment.
2. APPLICABILITY, ACCEPTANCE AND MODIFICATION. These terms and conditions apply to all quotations and
purchase orders covering the sale of Seller's products or services. Seller's acceptance of Buyer's order is expressly made
conditional on Buyer's acceptance of the terms and conditions set forth herein. The terms and conditions set forth
herein constitute the complete agreement between the Seller and the Buyer, and may be accepted only in accordance
with their terms. They may not be modified except by written agreement referring specifically to these terms and
conditions and signed by a duly authorized officer of Seller. Any provisions of Buyer's purchase order which are
inconsistent with the foregoing shall be of no force and effect, unless Seller shall have agreed to a modification of these
terms and conditions in the manner set forth herein. Buyer's failure to dissent from the terms and conditions, or Buyer's
acceptance or use of the Seller's equipment shall constitute Buyer's acceptance of these terms and conditions. Buyer, by
these presents and the acceptance of the goods ordered herein represents and warrants the Buyer is solvent and able to
pay for the goods in accordance with these terms and conditions of sale. Any order accepted by Seller shall not be
assigned, sold or otherwise transferred by Buyer unless Seller expressly agrees in writing to such sale, assignment or
other transfer.
3. DELIVERY AND DELAYS. Seller's obligation is to deliver the goods F.O.B. Seller's facility. Risk of loss passes to
Buyer at the moment of delivery. Buyer will inspect the products within a reasonable time after receipt thereof and if
Buyer fails to notify Seller within thirty days after receipt that the products are defective in any respect, Buyer will
have waived any rights or claims against Seller. Orders for products made to Buyer's specifications are not subject to
cancellation by Buyer. Products made to Buyer's specifications must be inspected and accepted by Buyer before
shipment. After shipment, Buyer shall have no rights or claims against Seller for such products. Delivery dates
appearing on Seller's order acknowledgment, or given to Buyer in any other manner, are approximate. Seller will not be
liable for any delay in the performance hereof or for any damages suffered by Buyer by reason of such delay it caused
or by the occurrence of any contingency beyond the control of Seller including, but not limited to, delays or non
delivery arising directly or indirectly from fires, floods, substantial damage to its plant, accidents, riots, acts of God,
open hostilities, declarations of national emergencies, war, terrorist acts, governmental interference or embargoes,
strikes, labor difficulties, shortage of labor, fuel, power, materials or supplies, or any other cause or causes (whether or
not similar in nature to any of those herein above specified) beyond its control. Seller shall allocate production and
deliveries among Seller's customers in its sole discretion.
4. STORAGE. In the event that Buyer is unable to accept delivery of parts or equipment at the time of completion and
of shipment, Seller may invoice for the total purchase price as if the shipment has been made and; (i) if Seller is able to
store such equipment in its own facilities, the Buyer shall pay Seller reasonable handling and storage charges for the
period of such storage; or (ii) if Seller is unable to store such equipment in its own facilities, Seller reserves the right to
arrange handling and storage in a suitable warehouse for the Buyer, at the Buyer's expense. In cases where handling
and storage become necessary, it will become the responsibility of the Buyer to notify Seller when shipment is to be
made and to what destination.
5. ADEQUATE ASSURANCES. Seller may, at any time, suspend performance of any order or require payment from
Buyer in cash, security or other adequate assurance satisfactory to Seller when, in Seller's sole opinion, the financial
condition of Buyer or other grounds for insecurity warrant such action.
6. TAXES. Any tax which the Seller may be required to pay or collect, through assessment or otherwise, under any
existing or future law upon or with respect to the sale, purchase, delivery, transportation, storage, processing, use or
consumption of any goods or services provided by Seller to Buyer, including taxes upon or measured by the receipts
from sales or services, shall be for the account of Buyer and may be added to the price of goods or services purchased
by Buyer. Buyer shall promptly pay the amount thereof to Seller upon demand.
7. LIMITED WARRANTY.
(A). Subject to the limitations specified herein, the EVOLUTION FS-01 and/or EVOLUTION FS-02 Frozen
Merchandisers manufactured by Seller is warranted for two (2) years from the date of purchase against defective parts
and workmanship and the EVOLUTION FS-01 and/or EVOLUTION FS-02 Frozen Merchandisers’ freezer system
consisting solely of the compressor, condenser, evaporator and the refrigerant tubing is warranted for two (2) years
from the date of purchase against defective parts and workmanship. Any part or parts which are proven to be defective
within the applicable warranty period will be repaired and/or replaced free of charge, provided that, (i) the return of
such part or parts is authorized in writing by Seller's Warranty Department (the "Return Authorization"), and (ii) the
defective part and a copy of the Return Authorization is returned with transportation charges prepaid to the destination
designated by Seller's Warranty Department. All labor charges shall be for the account of Buyer.
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(B). The warranties provided pursuant to Section 7(A) apply only to the original purchaser of the EVOLUTION FS-01
and/or EVOLUTION FS-02 Frozen Merchandisers and are null and void if the EVOLUTION FS-01 and/or
EVOLUTION FS-02 Frozen Merchandisers is sold during the period of warranty.
(C). Notwithstanding anything contained herein to the contrary, the limited warranties provided for herein do not apply
to: (i) electrical components, wiring, or circuits
and/or for all mechanical parts or assemblies damaged as a result of operating the EVOLUTION FS-01 Frozen
Merchandiser at other than 115 volts, 60 Hertz current and/or EVOLUTION FS-02 Frozen Merchandiser at other than
230 volts, 50 hertz current; (ii) incandescent lamps, neon lamps, fluorescent lamps, ballasts, starters, bins and
associated components, graphics or other expendable items; (iii) when other manufactured components are installed by
Buyer in the EVOLUTION FS-01 Frozen Merchandiser and/or EVOLUTION FS-02 Frozen Merchandiser; and (iv)
coin mechanisms, bill validators, currency systems, telemetry systems, cashless payment systems, debit card readers,
and other accessories not manufactured by Seller installed at Buyer’s request.
(D). Seller is not responsible for any cost of service rendered or repairs made by buyer or its agents on merchandise or
parts unless authorization to incur expense has been given in writing by Seller prior to incurring such expense.
(E). Seller shall not be liable to Buyer under this warranty if Seller determines that the defect was caused by misuse,
abuse, vandalism, improper application, improper operation, improper maintenance, alteration, repair or modification,
negligence or use, casualty, fire, flood, storage, handling or any other cause beyond the control of Seller.
(F). THE WARRANTIES PROVIDED FOR UNDER THIS SECTION 7 ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, OBLIGATIONS OR LIABILITIES. SELLER EXPRESSLY DISCLAIMS AND BUYER
HEREBY WAIVES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE
BUYER ACKNOWLEDGES AND AGREES THAT NO OTHER REPRESENTATIONS OR WARRANTIES WERE
MADE TO OR RELIED UPON BY BUYER WITH RESPECT TO THE QUALITY AND FUNCTION OF THE
GOODS SOLD HEREIN. SELLER DOES NOT AUTHORIZE ANY PERSON, COMPANY OR ENTITY
WHATSOEVER TO ASSUME FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE SALE
OF SAID EQUIPMENT OR ANY PART THEREOF.
8. LIMITATIONS OF BUYER'S REMEDIES. Buyer's remedies with respect to any claim arising out of any
order, or Seller's performance in connection therewith, including, without limitation, any claim arising out of
any defect or alleged defect in any goods or services furnished by Seller, shall be limited exclusively to the repair
and replacement of defective parts as specified in Section 7 herein. Without limiting the foregoing, Seller shall
not be liable for breach of contract arising out of or in connection with a warranty claim. In no event shall Seller
be liable for any damages including, but not limited to, lost profits or other incidental or consequential damages
arising out of this agreement or the use or inability to use any of the products including, but not limited to, the
EVOLUTION FS-01 and / or the EVOLUTION FS-02 Frozen Merchandisers, even if Seller has been advised of
the possibility of such damages, or of any claim by Buyer or any other party.
9. WAIVER. Waiver by Seller of any breach by Buyer of any of the terms and conditions set forth herein shall not be
construed as a waiver of any other breach or the failure of Seller to exercise any right arising from any default of Buyer
hereunder shall not be deemed to be a waiver of such right, which may be exercised at a subsequent time.
10. GOVERNING LAW. This Agreement shall be governed by the Uniform Commercial Code as adopted by the State
of Connecticut in force as of the date hereof. Buyer consents to the jurisdiction of the state and federal courts within the
State of Connecticut. Service of process by certified or registered mail shall be sufficient to commence suit and obtain a
judgment by default. Buyer waives any right to personal service of process. Notwithstanding anything contained herein
to the contrary, if Seller so directs, any controversy or claim arising out of or related to this agreement or the
performance or breach thereof shall be resolved by binding arbitration in accordance with the rules and procedures then
obtaining of the American Arbitration Association. Any action or proceeding by Buyer arising out of or in connection
with this transaction, including any claim for Seller's breach of contract or Seller's breach of Warranty, must be
commenced within two (2) years after the delivery of the equipment to Buyer.
11. Credit. All invoices paid after the due date specified within shall accrue interest at the lesser of 2% per month or the
highest rate of interest permitted by law. In the event that the Buyer pays any invoice with a credit card, Buyer hereby
waives, releases, and discharges any all rights that Buyer may have, under the terms of Buyer's agreement with the
credit card provider, to dispute, challenge and/or protest the payment of any Seller invoice.
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SPECIFICATIONS
SAFETY CONSIDERATIONS - GENERAL :
Please read this manual in its entirety. This service information is intended for
use by qualified service technicians that are familiar with approved safety and
service procedures.
•All repairs must be performed in accordance with Fastcorp Service
Instructions and approved safety procedures. Persons attempting to
service the machine without proper training or instruction from a Fastcorp
service technician may become subject to hazards such as electrical
shock which may cause serious injury or death.
•Only factory approved Fastcorp parts should be used in the repair of
Fastcorp machines.
•No repairs, adjustments or assembly should be undertaken without using
appropriate tools.
•Always remain clear of the Robot Arm, Freezer Lid Lift Mechanism and
Cabinet Interior when machine power is on and the Cabinet Door is open.
SAFTY CONSIDERATIONS - ELECTRICAL
Warning - Electric Shock Hazard
!!!WORKING ON AN ENERGIZED ELECTRICAL CIRCUIT COULD CAUSE
SERIOUS HARM OR DEATH!!!
ALWAYS POWER OFF and UNPLUG the EVOLUTION VENDOR BEFORE
ATTEMPTING TO MAKE REPAIRS TO, ADJUST, or INSTALL PARTS ONTO
the EVOLUTION VENDING MACHINE.
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ELECTRIC POWER REQUIREMENTS
The cabinet serial plate indicates the proper Voltage and Amperage required for
the vendor.
EVO MODEL USAGE VOLTAGE CYCLE AMPERAGE
FS01 DOMESTIC - N.A. 115 60 9.7
FS02 INTERNATIONAL 230 50 5.0
The vendor must be plugged into a properly rated single phase, grounded,
alternating current outlet with its own circuit protection (fuse/circuit breaker).
DO NOT USE AN EXTENSION CORD OR POWER STRIP TO SUPPLY
POWER TO THE EVOLUTION MACHINE.
GROUND THE VENDOR
The Evolution Vendor MUST be plugged into a properly grounded outlet. If the
outlet will not accept the power cord plug, contact an electrician to install an
appropriate AC outlet.
DO NOT REMOVE THE GROUND PIN OR IN ANY WAY BYPASS, MODIFY,
DEFEAT, OR DESTROY THE GROUNDING SYSTEM OF THE VENDOR.
FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY SUBJECT THE
USER TO THE RISK OF INJURY OR ELECTRICAL SHOCK WHICH CAN BE
SERIOUS OR FATAL.
Machine Dimensions:
HEIGHT 73 - INCHES / 185 CENTIMETERS
WIDTH 41 - INCHES / 104 CENTIMETERS
DEPTH 36 - INCHES / 91 CENTIMETERS
WEIGHT, NET 544 - POUNDS / 247 KILOGRAMS
WEIGHT, GROSS 597 - POUNDS / 271 KILOGRAMS
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FAMILIARIZE YOURSELF WITH THE NEW ROBOT
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TRANSPORT, UNPACKING AND INITIAL SETUP INSTRUCTIONS
TRANSPORT CONSIDERATIONS
The Evolution Vendor should always be maintained in an upright position.
Failure to do so may result in permanent damage to the vendor.
Whenever the Evolution Vendor is transported, always install the shipping
brackets that were provided with the machine. Replace cable ties as necessary.
Refer to the uncrating instructions for cable tie and shipping bracket installation.
!! ATTENTION !!
ALL SHIPPING BRACKETS MUST BE REMOVED BEFORE APPLYING
POWER TO THE MACHINE. FAILURE TO DO SO MAY RESULT IN
PERMANENT DAMAGE TO THE ROBOT OR ELECTRONICS
RECEIVING INSPECTION
Upon Receipt, before removing packing material, inspect the outside of the
machine. Remove exterior packing materials. Inspect the vendor for shipping
damage. If possible, report shipping damage to the truck driver at the time of
delivery. Have the driver note damage on the bill of lading and immediately
notify the trucking company. Although the terms of sale are FOB shipping point,
which requires the consignee to initiate shipping damage claims, Fastcorp will
gladly help if a claim needs to be filed.
Tools required to uncrate the vendor:
Screw gun with Phillips #2 bit, box cutter knife, 1 3/8-inch socket wrench,
5/16-inch socket wrench or nut driver, 7/16-inch socket wrench, cutting
pliers
The Evolution Merchandiser is packaged using the most effective means
possible to safeguard the vending machine during transportation and distribution.
We encourage you to save the shipping materials for reuse whenever the vendor
is shipped.
The cabinet is shrink-rapped after the installation of:
•(4) Corner Boards
•Bubble Wrap
•Card Board Panels
This serves to protect the graphics and prevent damage to the cabinet and door.
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We install a protective wood perimeter barrier onto the skids at the base of the
cabinet to prevent damage from fork trucks during warehousing and transport.
REMOVE SHRINK WRAP FROM THE CABINET BEFORE STORING THE
VENDOR OUTSIDE.
Remove the Shipping Materials:
•Use a screw gun with a #2 Phillips bit to remove the Fastap retainer
screws from the wood perimeter barrier at the base of the vendor.
•Use a box cutter knife to cut the shrink wrap. When cutting the shrink
wrap, make all cuts over the corner boards. Failure to do so may
cause damage to the Power Supply Cord or Graphics.
•Store corner boards, card board panels and wood base barrier for future
use.
The shipping skids that are installed onto the Evolution Vendor will accommodate
most pump jacks and vending machine lifting devices. It is unnecessary to
mount the machine onto a pallet for transport. The skids are held in place by the
(4) Leveling Legs.
Remove the Shipping Skids:
•The shipping skids can be removed by lifting and supporting the vendor
with an approved lifting device and then remove the (4) leveling legs using
a 1 3/8-inch socket wrench. Re-install the leveling legs a minimum of ¾ -
inch. Store shipping skids for future use.
•The shipping skids have kerfs cut through each end and between the
leveling legs to allow skids to be split in half and removed using a pry bar
if necessary. Splitting the skids will render them unusable. The shipping
skids will need to be replaced before the machine is moved, again.
PRECAUTIONARY NOTES
THE VENDOR MUST BE PROPERLY LOCATED AND LEVELED.
•The vendor must be located on a solid, flat and level surface.
•The floor must be capable of supporting the weight load of a fully stocked
machine.
•The vendor must be positioned close enough to an electrical outlet so that
an extension cord is not necessary.
•The vendor should be moved with a pallet jack, fork lift truck, or vending
machine dolly.
•Due to the large size and weight of the vendor, never move the vendor
with a hand truck or stair climber.
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IF THE MACHINE WILL BE SUBJECT TO MISUSE OR VANDALISM, IT IS
RECOMMENDED THAT THE VENDOR BE SECURED TO THE FLOOR OR
WALL TO MINIMIZE RISK OF INJURY OR DEATH FROM TIPPING.
CALL THE FASTCORP TECHNICAL SERVICE DEPARTMENT AT
(888) 441-3278 FOR ASSISTANCE.
Adjust the front leveling legs, to level the cabinet front-to-rear then adjust the
front and rear legs an equal number of turns to level left to right. A maximum of
1-inch of thread is visible when the leveling leg is fully extended. Do not
extend the leg beyond this point. A carpenter’s level placed on top of the
machine (front to back & left to right) will help verify that the machine is level.
Leveling legs are adjusted using an adjustable wrench, pliers or a 1-3/8-inch
open end wrench. Lowering the legs will raise the machine approximately 1/4”
per 4 turns. If the machine is to be used next to another vendor, compare the top
and side for proper alignment. Minimum leg extensions should be used in
leveling and alignment to attain greater stability. Make sure that all the leveling
legs are in contact with the floor and that the machine does not rock. If you
cannot level the vendor, select another location. Do not place any objects under
the machine. Leveling is extremely important to ensure proper vendor operation.
Do not program or operate the machine before the leveling process is complete.
If preprogramming selections in a warehouse prior to placement, the machine
must be leveled again at the new location and all the program selections checked
for proper robot to bin alignment.
POSITIONING THE MACHINE
Maintain a distance of at least 4 inches / 10 cm between the rear wall of the
vendor and any obstructions to ensure adequate ventilation airflow. Pay special
attention to the air vents at the top and the fan louvers at the bottom of the rear
cabinet wall.
Opening the Front Door:
The T-Handle keys can be found in the Coin Change Pocket. The T-Handle lock
cylinder and keys that come with each Evolution Vendor are common to all
machines shipped from Fastcorp, LLC. All shipping locks should be replaced
before the machine is placed on location.
Power Supply Cord FS-01:
The FS01 Evolution Vendor power supply cord is equipped with a resettable
Ground Fault Circuit Interrupt device (GFCI). Care should be taken when
handling the GFCI module. Damage may occur if dropped onto a hard surface.
The end of the power supply cord with the GFCI device is placed into the
Delivery Bin to protect it during transport.
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The GFCI unit has an LED light to let you know that the device is working. If the
GFCI cannot be reset or if the GFCI unit trips immediately after being reset, call
Fastcorp Service at (888) 441-3278.
SHIPPING BRACKETS
The Evolution Vendor makes use of shipping brackets to protect the Robot Arm
and the Freezer Lid during shipping. It is necessary to install these brackets
each time the machine is transported to or from location. Both shipping brackets
have been recently modified to make the brackets more user friendly and to
make installation possible without the use of tools.
Freezer Lid Shipping Bracket Removal Instructions:
1. The original Freezer Lid Shipping Bracket consists of a metal plate that uses
(2) screws to fasten it to the top of the Freezer Lid Lift Mechanism on the right
side of the cabinet. The (2) retaining screws can be removed using a 5/16-inch
socket wrench.
2. The current Freezer Lid Hold Down makes use of a red cable tie to prevent
the Freezer Lid from opening during shipping. The cable tie wraps around the
Freezer Closed Switch Actuator Plate and the Freezer Closed Switch Mounting
Bracket on the right front of the Freezer. Carefully cut the red cable tie and
manually lift the freezer lid to make sure there are no obstructions.
Both Freezer Lid hold down mechanisms work well and can be used
interchangeably.
Robot Arm Shipping Bracket Removal Instructions:
1. The original Robot Arm Shipping Bracket is a metal bracket that supports the
Robot Arm during shipping and mounts to the cabinet ceiling on the right side of
the machine. The bracket provides a pocket that holds the arm stationary with
the use of (2) small clamps. Each clamp makes use of (2) retainer screws.
Using a 5/16-inch socket wrench, remove the (2) front clamp retaining screws
and loosen the retaining screws on the rear clamp. Slide the end of the Robot
Arm forward and out of the rear clamp. The bracket is fastened to the ceiling of
the cabinet with (2) nuts that can be removed using a 7/16-inch wrench. The
bracket and hardware can then be secured in a safe place for future use.
WARNING: After the Robot Arm Shipping Bracket has been removed, (2)
additional nuts will become visible. These nuts MUST remain in place.
The remaining nuts on the ceiling of the cabinet are the fasteners for the upper
door hinge.
2. The current Robot Arm Shipping Bracket makes use of a Styrofoam clamshell
held in place with a 36.5-inch long cable tie. The shipping bracket can be
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removed by cutting the cable tie and removing the clamshell. Store the shipping
bracket for future use. Each machine comes with an additional cable tie.
Vacuum Pump Installation:
The Vacuum Pump descends into bins during vend cycles to retrieve products
and dispense them into the delivery bin. It has successfully taken the place of
the hoses and cables that were used on earlier machines. The Vacuum Pump is
wrapped and placed in the Evolution Vendor’s Delivery Bin prior to shipping.
Retrieve the Vacuum Pump from the Delivery bin and remove the packing
material. Locate the Lift Cable in the front of the Robot Arm. The cable has been
secured with a red cable tie. Carefully cut the cable tie using cutter pliers and
discard. Support the Robot Arm and pull down on the cable to generate slack in
the cable. Align the spline inside the lock ring on the end of the cable with the
spline on the top of the Vacuum Pump. Carefully, insert the pump into the lock
ring and hand-tighten. Do not use tools - Hand tighten only.
Turning On the Machine
Note: Before turning on the machine, make sure the shipping brackets have
been removed. The Robot Arm should move freely in every direction and the
Freezer Lid must open and close without restriction.
Power Box
The Power Box is the primary power source for the vendor. It is located on the
rear cabinet wall behind the Freezer. There is an ON/OFF Power Switch located
on top of the Power Box that supplies power to the Freezer, the lamps and the
Power Supply located below the Product Delivery Bin on the bottom of the Front
Door. The Power Box has (1) input - Power Cord with GFCI and (2) outputs -
Freezer and Power Cord to the Power Supply.
Power Supply
The Power Supply is located below the Product Delivery Bin on the bottom of the
Front Door. The Power Supply has an ON/OFF switch located on the left side of
the box which supplies power to the VMC, the Robot Arm, the Digital Display and
the Currency/Telemetry systems.
To turn on the machine, first turn “ON” the Power Box Switch (behind the freezer)
and then turn “ON” the Power Supply Switch (below the delivery bin on the
bottom of the door). The Freezer and lamps will turn on, the Robot Arm will
present itself at the Delivery Position, the Display will light up and the machine
will be ready for Programming. Press the VAC button then scroll to Service
Menu Option 13 to set the Health Timer so that the machine can be set up before
the Freezer cools down. See the Service Menu section for instructions.
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- 17
General Maintenance and Cleaning
Lubrication
Do not use oil or any other lubricants on moving parts. Lubricants may damage
the mechanical and electronic components.
General Cleaning Considerations
It is important to maintain the machine in accordance with this manual. The
cabinet, freezer, door and delivery bin should be periodically wiped down with a
non-abrasive damp cloth and vacuumed as necessary.
To allow for proper air flow, the fan located in the lower rear corner of the cabinet
should be cleaned using a cloth at regularly scheduled intervals. Those intervals
will be dictated by the cleanliness of the location. All machines should be
cleaned at least once a month.
Disconnect power prior to servicing any electrical or moving components
including the fan. Do not pull on wires that supply power to any components.
Failure to comply may result in damage to the vendor and increased risk of
electric shock.
To avoid the possibility of a fire hazard and to decrease the possibility of
restricted airflow into the vendor, do not store anything or allow debris to
accumulate on the bottom of the door, inside or behind the cabinet, near the fan
or in the general area of the vendor.
Do not use water, soap or any other liquid to clean the inside of the vendor. The
outside of the cabinet and glass can be cleaned using a soft cloth and a mild
detergent. Never use flammable materials to clean any part of the vendor.
Setup instructions
Currency Systems
•The Evolution Vendor supports only 24 - 34 volt Multi-Drop Bus (MDB)
Money Systems
•The Evolution Vendor is compatible with any MDB compliant, level 2 or
higher coin mechanism or bill validator as well as most card readers and
telemetry systems.
The Evolution vendor leaves the factory pre-wired with a DEX port located inside
the door near the left side of the window frame. To collect sales data using the
DEX port, insert the plug from your DEX handheld into the port and pull out the
pin on the 3 position service/door/interlock switch. The door switch is located
below the threads of the T-Handle bolt on the back of the door. It is necessary
for the machine to have a unique identification number entered into the serial
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number field on the Service Menu Option 17) Machine Serial Number (defaults to
the VMC Board serial number). Your DEX interrogator may need to be initialized
prior to the first read to allow the vendor to be recognized.
Installing Peripherals
Coin and bill accepters as well as card readers and other MDB peripherals
should be installed and their function tested prior to placing the vendor into
service. Always turn OFF the Power Supply rocker switch (bottom of door under
Delivery Bin) before plugging or unplugging MDB peripherals.
Coin Mechanism/Changer
The Coin Changer mounts onto (3) screws on the back of the door inside the
security door. Make sure that all (3) mounting screws are tightened. The coin
changer harness can be plugged directly into the MDB harness (VMC location J8
MDB) or it can be plugged into the Bill Acceptor Y-Harness.
•Fill all coin tubes until a coin from each tube overflows into the cash box.
Test the operation of the coin changer after filling the tubes.
•If the display reads, “Machine Must Be Set Up”, program a selection, and
then insert coins and test the coin changer for proper operation.
•While testing, push the coin return to verify that coins will dispense into the
coin return cup.
•Coins may be dispensed by pressing the payout keys on Service Keypad
or by going to Service Menu Option 18) Fill / Dispense.
Bill Acceptor
Remove the lower block-off plate from the door by removing the four #8 nuts with
an 11/32-inch socket wrench. Install the Bill Acceptor onto the studs using the
four #8 nuts that had previously held on the block-off plate. Some bill validators
may require the use of stud extensions. These are usually supplied with the bill
validator and should be used only if necessary. Tighten all four nuts to secure
the assembly, then turn ON the vendor and test for proper operation.
Card Readers and Telemetry Systems
There are many card readers and telemetry systems available. Fastcorp has
tested many of these devices to insure compatibility with our software. On
occasion, a new product will be introduced which may require further testing to
insure compatibility. If you have any questions relating to your MDB peripherals,
please call Fastcorp Technical Service.
Card Readers may be installed directly above the Customer Keypad. Remove
the upper block-off plate and install on the four available studs using the four
block-off plate #8 retainer nuts and an 11/32-inch socket wrench.
*Note - Store the block - off plates in a safe place for future use.
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- 19
FREEZER MAINTENANCE EVOLUTION FS01 / FS02
Viewing freezer temperature:
While in Vend Mode (indicated by “Please Insert Money” on the scrolling
marquee on the Digital Display), press the “*” key on the Customer Keypad. The
current temperature will be displayed on the Digital Display.
Temperature Adjustment:
Standard Frozen Machines
The temperature may be adjusted by turning the Thermostat Dial located on the
outside back of the freezer next to the left freezer lid hinge. The scale ranges
from 1 which is the warmest setting to 7 which is the coldest. The recommended
factory setting is “5”. Three to four hours after powering up the Vendor, the
temperature inside the Freezer should drop to about –10°F / -23°C. The
operating temperature for the standard ice cream and frozen food vendor will
vary based on the prevailing temperature at the machine. Typically the operating
range should be between -5°F/-20°C and -15°F/-26°C.
Extreme Cold Machines
Extreme cold machines should reach operating temperature in approximately 4
hours after being turned on. Typically, operating temperature ranges between
-30°F/-34°C and -40°F/-40°C. There is no Thermostat or temperature
adjustment mechanism on extreme cold machines (-40°). The temperature may
be viewed by pressing the “*” key while in Vending Mode (Please Insert Money).
Servicing the Freezer:
The standard chest freezer inside the EVOLUTION FS-01/ FS-02 does not self-
defrost. The freezer chest requires maintenance when ice begins to affect the
vend cycle, product loading, or closing the freezer lid. The refrigeration system
does not require any maintenance. Depending on the location’s moisture level
(relative humidity) and frequency of operation, ice may accumulate inside the
Freezer above the level of the bins.
FASTCORP recommends keeping a plastic ice scraper (provided with the
machine), and a 9” by 11” piece of cardboard or plastic inside the machine. Place
the plastic under the area to be scraped to prevent the ice from falling into the
bins. This entire process should only take a few minutes. Wipe the area with a
clean dry towel after the frost has been removed. This process should be
repeated each time the Vendor is serviced to prevent large scale ice buildup that
will require a time consuming freezer defrost.
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DEFROST FREEZER:
Depending on usage, temperature, humidity and maintenance practices, it may
eventually become necessary to defrost the freezer.
•Press the “LOAD” button and then turn OFF and unplug the vendor.
•Remove all the bins.
•Place the product in an appropriate holding container.
•Scrape off and remove ice from the freezer chest.
•Drain freezer into a pan. Plugs are located on the inside floor and outside
front. A wet/dry vac or even a sponge may be used depending on the
volume of water.
•Install bins, turn on the freezer and load product after the freezer reaches
operating temperature.
•Test-vend each selection to verify accuracy. Edit locations as necessary.
Under most conditions, the Evolution Vendor may lose power for 12 hours
without compromising the quality of the product. If freezer temps reach unsafe
levels the health sensor will activate and the machine will be placed out of order.
Health Sensor Active Guidelines
When the machine is placed out of service with a Health Sensor Active, the
product must be inspected before the machine can be reset and placed back in
operation. Often only the top two or three items in each bin will have melted. If
the machine loses power for an extended period of time, the product must be
discarded and the freezer and bins will have to be cleaned before the machine
can be placed back in service.
Ice Cream and Frozen Food Machines: The Health Sensor will go active and
the vendor will go out of service if the freezer maintains a temperature warmer
than 0°F / -18°C for a period in excess of 15 minutes.
Extreme Cold Machines - The Health Sensor will go active and the vendor will
go out of service if the vendor maintains a temperature warmer than -25°F / -
32°C for a period in excess of 15 minutes.
Error Recovery -
When a machine is out of service, the error message may be retrieved by
pressing the “#” key. If the error is Health Sensor Active, the machine will not
accept money until the error has been reset and the machine has reached
operating temperatures.
VAC Keypad Security Feature: The Service Keypad “VAC” button must be
pressed to release the Keypad Security Feature and allow normal use.
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- 21
Sold out bins and bin load errors: Sold out bins and bin load errors will trigger
a display when the machine door is opened at the time of service. Press “#” to
scroll through individual messages or press “*” to exit to 1) Change Price menu.
Press the “VAC” button to release the keypads. Press “Load” (freezer lid will
open, robot arm will move to the rear loading position) and then press “Close”
(the Robot Arm will return to the delivery position) to clear the error and reset the
machine. “Load” then “Close” will signal the VMC that the machine has
been filled. Load/Close will automatically set a Health Sensor delay for 75
minutes.
Health Sensor Active:Errors are cleared by pressing the VAC button and #
when the door is opened. Press “Load” (freezer lid will open, robot arm will move
to the rear loading position) and then press “Close” (the Robot Arm will return to
the delivery position) to clear the error.
If the machine must be operated for testing purposes, the Health Sensor may be
bypassed for up to 4 hours. See Programming Instructions, Service Menu
Option # 13) Health Timer.
Vendor Errors: All Evolution Vending Machine errors other than Health Sensor
Active are automatically cleared as soon as the machine door is opened or
power to the machine is cycled off and back on.
VAC - Error Log:
An error history can be accessed by pressing the VAC button on the Service
Keypad. Up to ten errors are stored in the Error Log with a time and date stamp.
Entries may be viewed in reverse order of occurrence by pressing the “VAC” key.
Each time the “VAC” key is pressed, the log will scroll back one entry. Press “*”
to exit.
PRODUCT DISPLAY SYSTEM
1. Determine what products will be vended and what the sale price will be.
2. Locate the Product Card Pack and the Price Sticker Sheets from inside the
Delivery Bin.
3. Locate the Display Cards that correspond with the products that will be
vended from the machine.
4. Locate the Price Stickers that will correspond with each product.
5. Access the Display Card Holder.
a) Ice Cream Machines (12 select) - remove the Display Card
Holder from in front of the lower Light Fixture. It may be
necessary to loosen the (4) lower light fixture retainer wing nuts
and move the lamp away from the glass.
b) Café 2 Go Machines (20 select) - Open the front door and then
access the Display Card Holder from behind the front door glass.
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