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SandenVendo Snack Safety Point SVE SSP Owner's manual

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PROGRAMMING MANUAL
SandenVendo Europe S.p.A.
Regione Cavallino, 2
15030 Coniolo (AL) - ITALIA
Tel.: +39 0142 335111 –Fax: +39 0142 562348
e-mail: [email protected]
website: www.sandenvendo.com
Revision: 00
Date: 01/07/2020
Code: 416104
VENDING MACHINE
Snack Safety Point
SVE SSP
BOARD SVE01
SandenVendo Italian Branch of
Sanden International (Europe) Limited (SVI)
Regione Cavallino, 2
15030 Coniolo (AL) Italy
Tel.:+ 39 0142 335111
Fax.:+ 39 0142 562348
e-mail: marketing@sandenvendo.it
www.sandenvendo.com
SandenVendo German Branch of
Sanden International (Europe) Limited (SVG)
Kolberger Str.7
40599 Düsseldorf
Germany
Tel.: + 49 211 740390
Fax: + 49 211 7488541
e-mail: [email protected]
SandenVendo Spain, Sucursal en Espana of
Sanden International (Europe) Limited (SVS)
Poligono Industrial la Almeda
C/. Sant Ferrán, no. 92
E-08940 Cornella (Barcelona) - Spain
Tel. : +34 (0)93 4741555
Fax : +34 (0)93 4741842
e-mail: [email protected]
SandenVendo Benelux of
Sanden International (Europe) Limited (SVB)
Avenue A. Van Oss 1 - Boîte 21
1120 Bruxelles - Belgium
Tel.: +32 (0)2 2682595
Fax :+32 (0)2 2682862
e-mail: [email protected]
For France:
Jean-François Suteau: Tel: +33 6 67 38 43 26
[email protected]
Michel Mirczewski: Tel: +33 6 11 01 67 65
mmirczewski@sandenvendo.be
Philippe Mirczewski: Tel: +33 6 89 15 19 52
[email protected]e
Tel. +33 1 73 06 98 54
SAV: 08 92 00 12 49 (1) numéro payant 0,34 cts la minute
Index
Page 1 of 42
TRANSLATION OF THE ORIGINAL INSTRUCTIONS
© SandenVendo Europe SpA
1 GENERAL WARNINGS...............................................................................................................3
1.1 Purpose of this manual ..............................................................................................................................3
1.2 Recipients ..................................................................................................................................................4
1.3 Manufacturer..............................................................................................................................................6
1.4 Service centres ..........................................................................................................................................6
1.5 Warranty.....................................................................................................................................................7
1.6 General safety warnings ............................................................................................................................8
1.7 Safety symbols and Pictograms...............................................................................................................11
2 GENERAL INSTRUCTION........................................................................................................12
2.1 Software Features....................................................................................................................................12
2.2 Screen in Sale Mode (closed door)..........................................................................................................12
2.3 Screen in Maintenance Mode (open door)...............................................................................................13
3 PROGRAMMING MENU STRUCTURE..................................................................................... 14
3 PROGRAMMING MENU ........................................................................................................... 16
4.1 ~ Buttons and Menu Functioning.............................................................................................................16
4.2 ~ General Menu .......................................................................................................................................17
4.4 ~ Common setting....................................................................................................................................18
4.4.1 ~ Secondary machine........................................................................................................................ 18
4.4.2 ~ Payment setting.............................................................................................................................. 18
4.1.3 ~ SVE01 update ................................................................................................................................ 21
4.1.4 ~ Load file from USB ......................................................................................................................... 21
4.1.5 ~ Save file to USB ............................................................................................................................. 22
4.1.6 ~ Language........................................................................................................................................ 22
4.1.7 ~ Set Clock........................................................................................................................................ 22
4.1.8 ~ Set Time Discount.......................................................................................................................... 23
4.1.9 ~ Set Time Age Control..................................................................................................................... 23
4.1.10 ~ Set Time Inhibit ............................................................................................................................ 24
4.1.11 ~ Set Time Combi Sel. .................................................................................................................... 24
4.1.12 ~ Reset Code................................................................................................................................... 25
4.1.13 ~ Door open counter........................................................................................................................ 25
4.1.14 ~ Auto Clr counter ........................................................................................................................... 25
4.1.15 ~ Age limit........................................................................................................................................ 25
4.1.16 ~ Age Force Setup .......................................................................................................................... 26
4.1.17 ~ MDB Selection Number................................................................................................................ 26
4.1.18 ~ Genaral DEX setting..................................................................................................................... 26
4.2 ~ Tube fill/Payout .....................................................................................................................................27
4.3 ~ Main machine........................................................................................................................................27
4.3.1 ~ Historical error................................................................................................................................ 27
4.3.1.1 ~ Errors List..................................................................................................................................................28
4.3.2 ~ Cash counter.................................................................................................................................. 28
4.3.3 ~ Sale counter ................................................................................................................................... 28
4.3.4 ~ Coin / Key price.............................................................................................................................. 29
4.3.4.1 ~ Copy Cash Prices to Cashless price 1&2 ..................................................................................................29
4.3.5 ~ Discount Value ............................................................................................................................... 30
4.3.6 ~ Set product age control .................................................................................................................. 30
4.3.8 ~ Set product inhibit........................................................................................................................... 30
4.3.8 ~ Test................................................................................................................................................. 31
4.3.8.1 ~ Numbering selections type.........................................................................................................................32
4.3.9 ~ Technician menu............................................................................................................................ 32
4.3.9.1 ~ Snack Option.............................................................................................................................................32
4.3.9.1.1 ~ Spiral detection................................................................................................................................32
4.3.9.1.2 ~ Syncro spiral....................................................................................................................................33
4.3.9.1.3 ~ SVE02 update.................................................................................................................................33
4.3.9.1.4 ~ Extra rotation...................................................................................................................................34
4.3.9.1.5 ~ Sold-out...........................................................................................................................................34
4.3.9.1.6 ~ Lift enable........................................................................................................................................34
4.3.9.1.7 ~ Optical barrier..................................................................................................................................34
4.3.9.1.8 ~ Time Delivery lock...........................................................................................................................34
4.3.9.3 ~ Group.........................................................................................................................................................35
4.3.9.4 ~ Cooling ......................................................................................................................................................35
4.3.9.5 ~ Light...........................................................................................................................................................36
4.3.9.6 ~ Price bar (E-Label).....................................................................................................................................36
4.4 ~ Set Combi Product................................................................................................................................36
4.5 ~ Audit USB..............................................................................................................................................37
Index
Page 2 of 42
TRANSLATION OF THE ORIGINAL INSTRUCTIONS
© SandenVendo Europe SpA
4.6 ~ EVA counters........................................................................................................................................37
4.6.1 ~ Events............................................................................................................................................. 39
4.6.2 ~ Read-Out Example......................................................................................................................... 40
4.6.3 ~ Relazione Indice PA alla Selezione ............................................................................................... 41
Instructions for programming
Page 3 of 42
1 GENERAL WARNINGS
1.1 Purpose of this manual
Before proceeding to install and use the
vending machine, it is necessary to read the
contents of this manual.
This manual is an integral part of the machine
and must therefore be kept intact and available
for the machine’s entire productive life.
Any other document sent by SandenVendo is to be
attached to the manual to form a complete dossier
of the automatic vending machine.
Caution: failure to follow the instructions
contained in this manual may cause damage to the
machine and/or injury to personnel.
Should this manual be lost or damaged, you
may request a copy from the manufacturer: please
enclose the serial number of your vending machine
with your request.
Instructions for programming
Page 4 of 42
1.2 Recipients
The manual contains the correct procedures for
the loading, use, routine / extraordinary
maintenance and installation of the Automatic
Vending Machine.
This manual is addressed to personnel in charge
of the loading, cleaning and routine maintenance
of the machine ( Operator), to the end user of the
vending machine (User) and to personnel in
charge of installation, adjustment, extraordinary
maintenance of the vending machine
(Maintenance Engineer / Skilled technician).
User
This automatic vending machine can be used by
children aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience and
knowledge provided they are under supervision
or have been given instruction concerning the
safe use of the appliance and to the
understanding of the dangers inherent therein.
Children shall not play with the appliance.
Cleaning and maintenance to be performed by
the user must not be carried out by children
without supervision.
Instructions for programming
Page 5 of 42
Operator
The intervention of the operator on the vending
machines is only intended for the loading and
routine cleaning operations to be carried out in
accessible areas with the sole use of the door
opening key, and without the use of other tools.
Maintenance Engineer / Skilled technician
The intervention of the maintenance engineer is
required for all operations that require the use of
tools for access to potentially hazardous areas,
the installation of the vending machine, the start-
up and the programming of the functions.
The maintenance technician must be
previously trained and instructed on the
interventions to be carried out on the vending
machine and limit them to what is within his
competence.
It is the responsibility of the purchaser to make
sure that the maintenance personnel are trained
and aware of all the information and instructions
indicated in the manual.
Instructions for programming
Page 6 of 42
1.3 Manufacturer
SandenVendo Europe in Europe has been making
significant advancements in the vending industry
for many decades and is a powerful partner for
excellence in quality, reliability and service.
SandenVendo Europe are a “one-stop shop
supplier”, offering a wide variety of vending
equipment for hot and cold beverages, snacks and
ice cream, but also related products such as
sophisticated payment systems and premium
coolers.
1.4 Service centres
Any technical problems that may occur can be
resolved by consulting this manual; in the event of
anomalies or malfunctions that cannot be resolved,
contact the Service Centres at the numbers shown
on the inside cover.
In case of a call it is good to know how to
indicate the data reported on the vending machine
serial plate.
Instructions for programming
Page 7 of 42
1.5 Warranty
The Warranty on the Vending Machine
components, starting from the date shown on the
delivery note, is for 12 months.
The warranty includes exclusively the parts
replaced, with labour excluded.
Shipping cost of machines, defective parts and
spare parts are always at the customer's expense.
The Warranty does not include, damages to the
vending machine caused by:
Transport and/or handling
Operator errors
Lack of maintenance as explained in this manual
Failures and/or breakages not due to the
malfunction of the vending machine
Damage which may be caused, directly or
indirectly, by persons, things or animals
Damage deriving from labour linked with the
installation, connection to the main supplies.
Improper use of the machine.
The manufacturer’s responsibility is confined to the
correct use of the machine, in the limits indicated
in this manual.
Instructions for programming
Page 8 of 42
"SandenVendo Europe S.p.A" declines all
responsibility for any damages caused to persons
and/or things as the result of:
- Incorrect installation
- Use of non-original spare parts
- Execution of changes unforeseen / unauthorized
by the manufacturer
- Improper use of the machine
- Connection to inadequate supply systems and
not in conformity with the regulations in force.
1.6 General safety warnings
Carefully read the manual before starting or
loading the vending machine.
The vending machine is constructed in a
workmanlike manner. Its service life, electrical
and mechanical reliability will be more efficient if
it will be used correctly and regular maintenance
will be carried out.
This machine is not suitable for outside
installation.
This machine is not suitable for installation in
areas where water jets are used.
Protect the vending machine against weather
conditions.
Never position the vending machine in direct
sunlight.