EverFocus EHN3261 User manual

EHN Series Vandal Proof IP Dome Camera
10x Optical Zoom, Auto Focus, True Day/Night, WDR, IP68, IK10
User’s Manual
Copyright © EverFocus Electronics Corp,
Release Date: March, 2014

Copyright 2014 EverFocus Electronics Corp.
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by
any means without written permission of the EverFocus Electronics Corporation.
EverFocus
12F, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, Taipei, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
March, 2014

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About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F, No. 79, Sec. 1, Shin-Tai Wu Rd., Hsi-Chi,
Taipei Hsien, Taiwan, R.O.C.
EHN Series cameras comply with CE and FCC.

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Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
Use the camera at temperatures within -40°C ~ 55°C / -40°F ~ 131°F (12 VDC) or -20°C ~ 55°C / -4°F ~
131°F (PoE), and humidity between 20% and 80%; this device is not rated as submersible. The input
power source is 12 VDC / PoE. Be sure to connect the proper + / - polarity and voltage, as incorrect
polarity or too high a voltage will likely cause the camera to fail, and such damage is not covered by
the warranty. The use of properly fused or Class 2 power limited type supplies is highly
recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

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CONTENTS
1. Introduction.................................................................................................................................... 1
2. Physical Description ...................................................................................................................... 2
2.1 Dimensions.......................................................................................................................................2
3. Features........................................................................................................................................... 3
4. Installation...................................................................................................................................... 4
4.1 Packing List.......................................................................................................................................4
4.2 Optional Accessories........................................................................................................................4
4.3 Terminal Block..................................................................................................................................5
4.4 Important Notice for the Installation...............................................................................................6
4.5 Basic Installation ..............................................................................................................................6
5. Accessing the User Interface ..................................................................................................... 13
5.1 Checking the Dynamic IP Address..................................................................................................13
5.2 Settings for Microsoft Internet Explorer ........................................................................................15
5.3 Connecting the Camera to the Network........................................................................................17
5.4 Live View Window..........................................................................................................................19
6. Playback ........................................................................................................................................ 23
6.1 Remote Playback Using Playback Page ..........................................................................................23
6.2 Setting Up the Playback Function ..................................................................................................25
6.2.1 Inserting / Removing the SD Card................................................................................25
6.2.2 Testing the Playback Function......................................................................................26
6.3 Playing Back Using ARV Viewer......................................................................................................28
7. Settings.......................................................................................................................................... 29
7.1 System Settings ..............................................................................................................................30
7.1.1 Network .......................................................................................................................30
7.1.2 Date / Time ..................................................................................................................36
7.1.3 Storage .........................................................................................................................37
7.1.4 Display and Overlay .....................................................................................................39
7.1.5 System Maintenance....................................................................................................41
7.1.6 System Information......................................................................................................44
7.1.7 User..............................................................................................................................45
7.1.8 Black/White List ...........................................................................................................47
7.2 Camera Settings .............................................................................................................................48
7.2.1 Streaming and Audio ...................................................................................................48

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7.2.2 Profile...........................................................................................................................51
7.2.3 Camera.........................................................................................................................53
7.2.4 Schedule.......................................................................................................................56
7.2.5 Image ...........................................................................................................................57
7.3 Event Settings.................................................................................................................................58
7.3.1 Event Wizard ................................................................................................................58
7.3.2 Event ............................................................................................................................59
7.3.3 Notification ..................................................................................................................63
7.4 Link to Smart Phone App ...............................................................................................................66
8. Upgrading Firmware Using IP Utility........................................................................................ 67
9. Specifications ............................................................................................................................... 69
10. Troubleshooting........................................................................................................................... 71
Appendix .............................................................................................................................................. 74

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1. Introduction
The EHN series outdoor vandal proof IP dome comes with two models: 2 MP and 3 MP, providing up to 30
fps at 2048 x 1536 viewing resolution. Equipped with an auto focus 10x optical zoom lens, the series can
provide the desired field of view with superior video quality in precision focus.
The EHN series supports quad streams from H.264, MPEG4 or MJPEG. Featured with a weather-proof (IP68)
housing plus ten IR LEDs for enabling the night visibility of up to 40 meters, the cameras meet a wide
variety of needs for outdoor surveillance.
The EHN series features the Wide Dynamic Range (WDR) function, which can provide clear images even
under back light circumstances where intensity of illumination can vary excessively. The DNR (Digital Noise
Reduction) function is designed for reducing the noises in the images, allowing the camera to better
distinguish between real motion and image noise, and thus results in a possibility to store more video
evidence on the connected storage devices.
A built-in SDHC card slot and Power over Ethernet (IEEE 802.3at Class 4) features are also provided. You
can power the camera over the network or by connecting the camera to a 12 VDC power supply. Since the
EHN series conforms to ONVIF / PSIA for compatibility with other network video devices, it interoperates
with a wide variety of hardware and software systems. You can also use EverFocus Mobile Applications to
remotely view the live views of the cameras through your handheld devices; or use EverFocus CMS to
remotely manage multiple IP devices connected on the network. The EHN series outdoor vandal proof IP
dome is the ideal solution for your outdoor surveillance needs.
The EHN Series Models
Model Name Megapixel 10x Optical Zoom Auto Focus WDR
EHN3261 2 MP Yes Yes Yes
EHN3361 3 MP Yes Yes Yes
System Requirement
Before installing, please check that your computer meets these system requirements.
Operating System: Microsoft Windows XP / Vista (32-bit) / 7 (32-bit)
Microsoft Internet Explorer 7 or above
Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for
Microsoft Internet Explorer.

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2. Physical Description
35 2
Camera Module
1
6
7
4
8
No. Item Name Descriptions
1 Cable Gland Equipped with three plugs inserted in the cable conduits for
waterproofing.
2 LAN / PoE Connects to a 10/100 Ethernet or PoE.
3 Terminal Block A 12-pin terminal block. See 4.3 Terminal Block.
4 Reset Button Resets all configurations to the factory default settings. Press and hold
the Reset Button for 10 seconds by using a pen or a paper click.
5 SD / SDHC Slot Insert an SD / SDHC card (see Appendix for tested card brands).
6 IR LEDs 10 IR LEDs for infrared illumination in night vision applications.
7 Lens 10x optical zoom, auto focus, DC Iris, F1.8-360C.
8 Light Sensor Detects lights.
2.1 Dimensions

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3. Features
1/3” Progressive scan CMOS
Quod streams from H.264, MPEG4 or MJPEG
Up to 30 fps at 1920 x 1080 (EHN3261)
Up to 30 fps at 2048 x 1536 (EHN3361)
10x Optical Zoom
10x Digital Zoom
Auto Focus
Extended IR range of up to 40-meter / 131-foot with 10 LEDs
Weather-proof (IP68)
Vandal-proof (IK10)
Hallway Display (9:16)
Built-in SD / SDHC card slot (see Appendix for the tested card brands)
True Day/Night functionality with automatic IR filter operation
BNC video output to simplify the on-site installation and verification
3-axis mechanism (pan / tilt / rotate)
One alarm input and output
Two-way audio
Multiple profiles for image settings
Wide Dynamic Range
Digital Slow Shutter (DSS)
2D / 3D Dynamic Noise Reduction (DNR)
Motion Detection
Privacy Mask
Anti-Tampering
Endurable to low environment temperatures (-40°C ~ 55°C / -40°F ~ 131°F)
12 VDC / PoE
Multi-languages on Web interface
ONVIF / PSIA compliant
Supports EverFocus CMS and Mobile Applications (iOS / Android)

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4. Installation
4.1 Packing List
Please check that there is no missing item in the package before installing.
•EHN Series Camera x 1 •Desiccant Bag x 2
•Base Plate Screw x 4 •Inner Paper x 1
•Screw Anchor x 4 •Software CD x 1
•Hexagon Screwdriver x 1 •Quick Installation Guide x 1
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for
possible future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.
4.2 Optional Accessories
You can use the optional accessories to expand the capabilities and versatility of the camera. Please
contact your dealer for more information.
•One Adapter Plate with 4 Screws
The Adapter Plate is designed for wiring the cables through
the bottom of the camera case. For details on how to wire
the cables through the bottom of the camera, please refer
to 4.5 Basic Installation.
•L-Shaped Mounting Bracket
To prevent the camera from being damaged by direct
sunlight, it is strongly recommended to use the L-Shaped
Mounting Bracket to mount the camera to the wall. For
details on mounting the camera to the wall using the
L-Shaped Mounting Bracket, please refer to 4.4 Important
Notice for the Installation.

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4.3 Terminal Block
The I/O terminal block, located on the camera module, can be used to develop applications for alarm
input and output, two-way audio, TV-output or a variety of other functions.
Note:
1. You can unplug the terminal block from the camera module for easier wiring.
2. Be sure to prepare microphones with TRS connector (see TRS Connector image below). Also,
microphones with a (built-in) amplifier and external power supply are required.
Camera Module
1 2 3 4 5 6 7 8 9 10 11 12
Pin Assignment
No. Functions No. Functions
1 12 VDC Input 7 Audio Input C (TRS Line-in)
2 Digital GND 8 Audio GND
3 Alarm Out Alarm Output C (+) 9 Audio Output
4 Alarm COM C (-) 10 Audio GND
5 Alarm In Alarm Input C (+) 11 CVBS Output
6 Digital GND (-) 12 Digital GND
TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Enable Audio must be checked.
See Audio Settings in 7.2.1 Streaming and Audio.

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4.4 Important Notice for the Installation
If you want to mount the camera on the wall where direct sunlight may occur, it is strongly
recommended to mount the camera using the L-Shaped Mounting Bracket to prevent the camera from
being damaged by direct sunlight. Please refer to the Quick Installation Guide of L-Shaped Mounting
Bracket for more details.
4.5 Basic Installation
Follow the steps below to install the EHN IP camera to the wall.
To mount the camera to the wall and connect the cables to the related devices:
1. Unscrew the four screws and remove the cover from the camera.

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2. Unscrew the four screws and remove the Base Plate from the Camera Case.
Camera Case
Base Plate
3. Unscrew the two screws and take out the camera module.
4. Screw the Base Plate to the wall / Wiring Box using the supplied four screws.
Base Plate
Wiring Box

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If you want to wire the cables through the bottom of the Camera Case, follow the steps below:
a. Remove the Circle Plate on the bottom of the Camera Case. You can simply loosen the Circle
Plate using a coin.
Circle Plate
Camera Case
b. Loosen and remove the Cable Gland from the Camera Case. Screw the Cable Gland to the
hole on the bottom of the Camera Case.
Cable Gland
Camera Case
c. Screw the Circle Plate to the side hole on the camera Case.
d. Screw an Adapter Plate between the Base Plate and Wiring Box.
Base Plate
Wiring Box
Adapter Plate

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5. Screw the Camera Case back to the Base Plate.
Base Plate
Camera Case
6. Insert the network / PoE cable or the additional cables through the Cable Gland. Up to three
cables can be inserted. Note that except the network / PoE cable, additional wires have to be
bundled into a cable with diameter ranging from 5.3mm to 6.4mm (see Stepdbelow).
Screw BodyScrew Cap
Stopper Claw
Plug
Stopper
Adjustment Ring(s)
Cable Gland Cable Gland
Screw Cap
a. Keep the supplied 6 Adjustment Rings for waterproofing.
•Transparent x 5 (1 mm thickness)
•Black x 1 (0.5 mm thickness)
b. Remove the Plug(s) from the Stopper (depends on the number of cables inserted). One
Cable Conduit can only be inserted with one cable.
Plug Stopper
Cable Conduit

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c. Insert the network / PoE cable through the Cable Conduit, if your network / PoE cable
already has a RJ-45 connector, then you can use the Slitted Cable Conduit.
Slitted Cable Conduit
d. Optionally insert the additional wires, such as power (if you want to power the camera
through a 12 VDC power source), alarm and audio cables, through the other Cable Conduit.
Note that one Cable Conduit can only be inserted with one cable. The Cable Conduit has
been tested to support cable diameter between 5.3mm and 6.4mm. Please refer to the
image below to bundle the lose wires before inserting to the Cable Conduit.
e. Tighten the Screw Cap all the way to the Adjustment Ring(s).
f. Due to the variable cable diameters, for better waterproofing, it is strongly recommended
that you apply silicon sealants to the inner Screw Cap.
7. Connect the network / PoE cable to the LAN / PoE port on the camera module.
8. If you have inserted additional wires, connect the wires to the terminal block. Please refer to 4.3
Terminal Block for pin assignment.

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9. Optionally insert an SD / SDHC card to the card slot.
SD Card Slot
10. Stick the supplied 2 desiccant bags inside the camera case.
Note: It is highly recommended to replace the desiccant bags every time when you open the
camera.
11. Place and screw the camera module back to the camera case.
12. Access the camera live view for adjusting camera angles. For details on how to access the
camera live view, see 5. Accessing the User Interface.
To adjust the camera to a desired angle:
Pan Adjustment: Simply turn left / right for the top camera module.
360°360°

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Tilt Adjustment: Using the two tilt screws.
64°
Rotational Adjustment: Using the rotate screw.
180°
13. Screw the cover back to the camera case.

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5. Accessing the User Interface
This section explains how to access the Web interface of the camera for configuration.
5.1 Checking the Dynamic IP Address
You can look up the IP address and access the Web interface of the camera using the IP Utility (IPU)
software included in the software CD. Please connect the IP camera in the same LAN of your computer.
1. Install and then start the IPU program . The following IPU window appears. The IPU will
automatically search the IP devices connected in the LAN.
2. To access to the Live View window, double click the IP address of the desired device, the login
window pops up. Type the user ID and password to log in. By default, the user ID is user1 and the
password is 11111111.
3. Click OK, the Live View window appears.
Note:
1. You might be required to download ActiveX for viewing the camera feed. If asked, click
Yes.
2.
To enable Remote Live View, Firmware Upgrade and ActiveX Prompt on Internet Explorer,
some settings have to be complete. Please refer to 5.2 Settings for Microsoft Internet
Explorer in the User’s Manual.

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4. To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU:
a. Log in the camera by checking the desired model and then click the Log in icon. The
Log in dialog box appears.
b. Type the Username and Password. Click the OK button, the Login status displays.
Note:
1. The default user ID is user1 and the default password is 11111111.
2. If you select more than one camera that has the same user ID / password, you will
be able to log in several cameras at once.
c. Right click the column to configure the settings. Click the Apply Changes button to
apply and save the settings.
Note: Most networks uses DHCP to assign IP address, if you are unsure of your
network settings, please consult your network administrators for configuration details.