EverFocus eZ Tracker EFN3320 User manual

EFN Series Fisheye Network Camera
3MP 360°Panoramic View, IP68, IK10
User’s Manual
Indoor Outdoor
Copyright © EverFocus Electronics Corp,
Release Date: August, 2014

Copyright 1995-2014 EverFocus Electronics Corp.
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by
any means without written permission of the EverFocus Electronics Corporation.
EverFocus
12F, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, Taipei, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
August, 2014

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About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F, No. 79, Sec. 1, Shin-Tai Wu Rd., Hsi-Chi,
Taipei Hsien, Taiwan, R.O.C.
EFN Series Fisheye camera complies with CE and FCC.

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Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
This camera is suitable for outdoor operation only. Use the camera at temperatures within
-10°C~50°C / -14°F~131°F (indoor Type) / -40°C~55°C / -40°F~131°F (outdoor Type); this device is not
rated as submersible. The input power source is 12 VDC / PoE. Be sure to connect the proper + / -
polarity and voltage, as incorrect polarity or too high a voltage will likely cause the camera to fail, and
such damage is not covered by the warranty. The use of properly fused or Class 2 power limited type
supplies is highly recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

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Contents
1. Introduction................................................................................................................................. 1
1.1 Minimum System Requirement......................................................................................................1
1.2 Features ..........................................................................................................................................2
2. Physical Description.................................................................................................................... 3
2.1 Cables and Terminal Block..............................................................................................................5
3. Installation................................................................................................................................... 7
3.1 Packing List .....................................................................................................................................7
3.2 Optional Accessory.........................................................................................................................7
3.3 Installation......................................................................................................................................8
3.3.1 Indoor Type – Ceiling / Desk Mount .................................................................................8
3.3.2 Indoor Type – Wall Mount ..............................................................................................11
3.3.3 Outdoor Type ..................................................................................................................14
4. Accessing the User Interface ................................................................................................... 20
4.1 Checking the Dynamic IP Address ................................................................................................20
4.2 Settings for Microsoft Internet Explorer ......................................................................................24
4.3 Connecting the Camera to the Network ......................................................................................26
4.4 Live View Window ........................................................................................................................28
5. Playback...................................................................................................................................... 31
5.1 Remote Playback Using Playback Page.........................................................................................31
5.2 Setting Up the Playback Function.................................................................................................33
5.2.1 Inserting / Removing the SD Card...................................................................................33
5.2.2 Testing the Playback Function.........................................................................................34
5.3 Playing Back Using ARV Viewer ....................................................................................................36
6. Fisheye Settings......................................................................................................................... 38
6.1 Fisheye Settings Page ...................................................................................................................38
6.2 ePTZ Settings ................................................................................................................................40
6.3 eZ Tracker......................................................................................................................................43
6.3.1 Installation Notice...........................................................................................................44
6.3.2 Configuration ..................................................................................................................45
6.4 View Mode ...................................................................................................................................48
7. General Settings ........................................................................................................................ 53
7.1 System Settings.............................................................................................................................54
7.1.1 Network ..........................................................................................................................54
7.1.2 Date / Time .....................................................................................................................60

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7.1.3 Storage ............................................................................................................................61
7.1.4 Display and Overlay.........................................................................................................63
7.1.5 System Maintenance.......................................................................................................65
7.1.6 System Information.........................................................................................................68
7.1.7 User .................................................................................................................................69
7.1.8 Black/White List ..............................................................................................................71
7.2 Camera Settings............................................................................................................................72
7.2.1 Streaming and Audio ......................................................................................................72
7.2.2 Camera............................................................................................................................75
7.2.3 Mount .............................................................................................................................78
7.2.4 Schedule..........................................................................................................................78
7.2.5 Image ..............................................................................................................................79
7.3 Event Settings ...............................................................................................................................80
7.3.1 Event Wizard ...................................................................................................................80
7.3.2 Event ...............................................................................................................................81
7.3.3 Notification .....................................................................................................................85
7.4 Link to Smart Phone App..............................................................................................................88
8. Upgrading Firmware Using IP Utility...................................................................................... 89
9. Specifications............................................................................................................................. 91
10. Troubleshooting....................................................................................................................... 95
Appendix............................................................................................................................................ 98

EFN Series Fisheye IP Camera
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1. Introduction
The EFN Series Fisheye IP camera comes with two types: Indoor (EFN3320 / 3320c) and Outdoor (EFN3321).
These cameras are designed to monitor a location with 360° surround view (ceiling / desk mount) and 180°
panoramic view (wall mount). The fisheye camera provides up to 8 cropped regions of view with changeable
angles, allowing you to monitor all angles of a location simultaneously using just one camera. The outdoor
model is equipped with an IP68-rated and IK10 vandal proof housing, making it suitable for outdoor use.
The EFN Series offers various viewing modes, including fisheye view, 9-division, 360°panoramic, dual 180°,
wall 180°, quad view and single view. The hemispherical images have been de-warped and converted into
the conventional rectilinear projection for viewing. You can also operate the PTZ function on the de-warped
view. Besides, the fisheye camera also provides eZ Tracker function, which combines a fisheye and speed
dome cameras for easy tracking and smooth PTZ with 360° surround view.
Provided with quad streams from H.264, MPEG4 and M-JPEG, the outdoor fisheye network camera also
features the Wide Dynamic Range (WDR) function, which can provide clear images even under back light
circumstances where intensity of illumination can vary excessively. A built-in micro SDHC / SDXC card slot
and Power over Ethernet (IEEE802.3af Class 0) features are also provided. You can power the camera over
the network or by connecting the camera to a 12 VDC power supply.
Since the EFN Series conforms to ONVIF / PSIA for compatibility with other network video devices, it
interoperates with a wide variety of hardware and software systems. You can also use EverFocus Mobile
Applications to remotely view the live views of the cameras through your handheld devices; or use
EverFocus CMS to remotely manage multiple IP devices connected on the network. The fisheye camera can
be mounted onto the ceiling, desk or wall. With all the above advantages plus the simple and flat user
interface design, the fisheye cameras bring out the clarity and usability in your surveillance system.
Model
Megapixel Type Protection Rating PoE 12 VDC Audio I/O
EFN3320 3 MP Indoor - Yes - - -
EFN3320c 3 MP Indoor - Yes Yes Yes Yes
EFN3321 3 MP Outdoor IP68, IK10 Yes Yes Yes Yes
1.1 Minimum System Requirement
Before installing, please check that your device meets the following requirements.
•Operating System: Microsoft Windows XP / Vista (32-bit) / 7 (32-bit)
•Microsoft Internet Explorer 7 or above

EFN Series Fisheye IP Camera
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1.2 Features
1/3” progressive CMOS image sensor delivers 3-megapixel resolution
Various view modes provided including fisheye view, 9-division, 360°panoramic, dual 180°, wall 180°,
quad view, single view
Mounting types: ceiling mount, wall mount, desk mount
Up to 8 cropped regions as independent channels (9-division)
Quad streams from H.264, MPEG-4 and M-JPEG
Supports eZ Tracker function: combining a fisheye and speed dome cameras for easy tracking and
smooth PTZ with 360° surround view
Supports digital zoom
Noise reduction (DNR)
Wide dynamic range (WDR)
Supports micro SDHC / SDXC card up to 64GB for edge recording (see Appendix for the tested card
brands)
Two-way audio (except EFN3320)
IP68 weather proof and IK10 vandal resistance (outdoor type only)
Multi-languages on Web interface
PoE / 12 VDC (except EFN3320)
ONVIF / PSIA compliant
Supports EverFocus CMS and Mobile Applications (iOS / Android)

EFN Series Fisheye IP Camera
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2. Physical Description
Indoor Type (EFN3320 / EFN3320c)
2
1
3
Rear View Front View
No. Item Name Descriptions
1 Reset Button Press the button for 7 seconds to reset all configurations to the
factory default settings.
2 Micro SDHC / SDXC Slot For inserting a micro SDHC / SDXC card (see Appendix for the tested
card brands).
3 Fisheye Lens Fisheye lens with fixed IRIS and IR corrected.
Dimensions

EFN Series Fisheye IP Camera
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Outdoor Type (EFN3321)
3 4 5
26
1
No. Item Name Descriptions
1 Lens Fisheye lens with fixed IRIS and IR corrected.
2 Cable Gland Equipped with three plugs inserted in the cable conduits for
waterproofing.
3 Reset Button Resets all configurations to the factory default settings. Press and
hold the Reset Button for 10 seconds by using a pen or a paper click.
4 Micro SDHC / SDXC Slot Insert a micro SDHC / SDXC card (see Appendix for tested card
brands).
5 Terminal Block A 12-pin terminal block. See 4.3 Terminal Block.
6 LAN / PoE Port Connects to a 10/100 Ethernet or PoE.
Dimensions

EFN Series Fisheye IP Camera
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2.1 Cables and Terminal Block
This section describes the cables and terminal block of the fisheye cameras. The EFN3320 only features a
PoE cable.
For EFN3320c (Indoor)
The Cables provide connections for Network, power, audio input / output, alarm input / output and video
test output. Note that the audio line in/out cable features a 3.5mm TRS connector. Be sure to prepare
speakers / microphones with TRS connector (see TRS Connector image below). Also, speakers /
microphones with a (built-in) amplifier and external power supply are required.
Alarm Input / Output
Audio Input (TRS Line-in)(Pink)
Audio Output (TRS Line-out)(Green)
Video Test-Out (BNC)
12 VDC Input
LAN / PoE Cable
4 3 2 1
Pin Assignment from Alarm I/O
Pin 1: Alarm In (+)
Pin 2: Alarm GND (-)
Pin 3: Alarm COM (-)
Pin 3: Alarm Out (+)
TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Enable Audio must be checked. See
Audio Settings in 7.2.1 Streaming and Audio in the User’s Manual.
For the Video Test-Out cable to work, the Stream 4 must be
disabled (unchecked), see Stream Settings in 7.2.1 Streaming and
Audio in the User’s Manual.

EFN Series Fisheye IP Camera
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For EFN3321 (Outdoor)
The I/O terminal block, located on the camera module, can be used to develop applications for alarm input
and output, two-way audio, TV-output or a variety of other functions.
Note:
1. You can unplug the terminal block from the camera module for easier wiring.
2. Microphones / speakers with an (built-in) amplifier and external power supply are required.
1 2 3 4 5 6 7 8 9 10 11 12
Camera Module
No. Functions No. Functions
1 12 VDC Input 7 Audio Input C (TRS Line-in)
2 Digital GND 8 Audio GND
3 Alarm Out Alarm Output C (+) 9 Audio Output (TRS Line-Out)
4 Alarm COM C (-) 10 Audio GND
5 Alarm In Alarm Input C (+) 11 CVBS Output
6 Digital GND (-) 12 Digital GND
To activate the Audio function, the Enable Audio must be checked. See Audio Settings in 7.2.1 Streaming
and Audio in the User’s Manual.
For the Video Test-Out cable to work, the Stream 4 must be
disabled (unchecked), see Stream Settings in 7.2.1 Streaming and
Audio in the User’s Manual.

EFN Series Fisheye IP Camera
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3. Installation
3.1 Packing List
Please check that there is no missing item in the package before installing.
Indoor Type
•Camera x 1 •Screw x 3 (with 3 Anchors)
•RJ-45 Connector x 1 •Spacer x 1
•Mounting Template x 1 •Software CD x 1
•Tilting Wall Mount Bracket (15°tilt angle) x 1 •Quick Installation Guide x 1
Outdoor Type
•Camera x 1 •Desiccant Bag x 2
•Base Plate Screw x 4 •Inner Paper x 1
•Screw Anchor x 4 •Software CD x 1
•Hexagon Screwdriver x 1 •Quick Installation Guide x 1
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for possible
future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.
3.2 Optional Accessory (for Outdoor type)
The Adapter Plate is designed for installing the camera to the wiring box on the wall. Please refer to
Step 3.d in 3.3.3 Outdoor Type for more details.

EFN Series Fisheye IP Camera
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3.3 Installation
This fisheye camera is designed to be mounted on the ceiling, desk or wall.
3.3.1 Indoor Type – Ceiling / Desk Mount
Ceiling Mount Desk Mount
1. Stick the Mounting Template to the ceiling / desk. Drill the three red cross marks on the inner circle,
and the square below only if you wish to run the cables through the ceiling / desk. Note that the
square below also indicates the cable position. Point the square below to the direction for running
the cables.
For the Tilting Wall Mount Bracket
Drill a hole only if you want to run
the cables through the ceiling / desk.

EFN Series Fisheye IP Camera
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2. Insert the supplied three Anchors into the three holes and then screw the Base Plate to the ceiling /
desk using the supplied three Screws.
Base Plate
3. Place the Spacer onto the rear side of the camera. Remove the cut-out from the Spacer only if you
want to run the cables along the ceiling / desk.
Spacer
4. Optionally insert the micro SDHC / SDXC card to the push-pull type SD card slot on the rear side of the
camera. For the tested card brands, please refer to Appendix.
Push
Pull
Rear side of the camera

EFN Series Fisheye IP Camera
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5. Align the three latches on the camera with the three holes on the Base Plate, attach the camera to
the Base Plate and then rotate clockwise to secure the camera to the Base Plate. Note that the
triangle mark on the rear side of the camera and the Base Plate should point to the same direction.
Rear side of the camera Base Plate
6. Connect the network or power cable to the camera. The installation is now complete.

EFN Series Fisheye IP Camera
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3.3.2 Indoor Type – Wall Mount
You can mount the camera to the wall using the supplied Base Plate or the Tilting Wall Mount Bracket.
With the Tilting Wall Mount Bracket
With the Base Plate
1. Stick the Mounting Template to the wall. Drill the three red cross marks on the inner circle. If you
want to use the supplied Tilting Wall Mount Bracket, drill the three black cross marks on the outer
circle. Drill the square below only if you wish to run the cables through the wall. Note that the square
below also indicates the cable position. Point the square below to the direction for running the
cables.
Drill a hole only if you want to
run the cables through the wall.
Toward the ground
For the Tilting Wall Mount Bracket

EFN Series Fisheye IP Camera
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2. Insert the supplied three Anchors into the three holes and then screw the Base Plate / Tilting Wall
Mount Bracket to the wall using the supplied three Screws.
Base Plate Tilting Wall Mount Bracket
3. If you are using the Base Plate, place the Spacer onto the rear side of the camera. This step is only for
the Base Plate mounting. Remove the cut-out from the Spacer only if you want to run the cables
along the wall.
Spacer
4. Optionally insert the micro SDHC / SDXC card to the push-pull type SD card slot on the rear side of the
camera. For the tested card brands, please refer to Appendix.
Push
Pull
Rear side of the camera

EFN Series Fisheye IP Camera
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5. Align the three latches on the camera with the three holes on the Base Plate / Tilting Wall Mount
Bracket, attach the camera to the Base Plate / Tilting Wall Mount Bracket and then rotate clockwise
to secure the camera to the Base Plate / Tilting Wall Mount Bracket.
With Base Plate With Tilting Wall Mount Bracket
Note that the triangle mark on the rear side of the camera should point to the same direction with
the triangle mark on the Base Plate / Tilting Wall Mount Bracket.
Rear side of the camera Base Plate Tilting Wall Mount Bracket
6. Connect the network or power cable to the camera. The installation is now complete.

EFN Series Fisheye IP Camera
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3.3.3 Outdoor Type
The following instruction is an example of Wall Mount installation. You can apply the instructions to
Ceiling / Desk Mount as well.
Ceiling Mount Desk Mount Wall Mount
1. Unscrew the four screws and remove the cover from the camera.
2. Unscrew the four screws and remove the Base Plate from the Camera Case.
Camera Case
Base Plate