EverFocus Polestar EZN7221 User manual

Star Light Outdoor Bullet IR Network Camera
EZN7221/7260/7360
Ultra Low Light Network Camera
User’s Manual
Copyright © EverFocus Electronics Corp.
Release Date: March, 2016

Copyright 1995-2016 EverFocus Electronics Corp.
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by
any means without written permission of the EverFocus Electronics Corporation.
EverFocus
12F-1, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, New Taipei City, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
March, 2016

i
About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd.,
Hsi-Chi, New Taipei City, Taiwan
The POLESTAR Series camera complies with CE and FCC.

ii
Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
Use the camera at temperatures within -40°C ~ 55°C / -40°F ~ 131°F (12VDC); -20°C ~ 55°C / -4°F ~
131°F (PoE), and humidity between 20% and 80%; this device is not rated as submersible. The input
power source is 12VDC / 24VAC~ / PoE. Be sure to connect the proper + / - polarity and voltage, as
incorrect polarity or too high a voltage will likely cause the camera to fail, and such damage is not
covered by the warranty. The use of properly fused or Class 3 power limited type supplies is highly
recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

iii
CONTENTS
1. Introduction .................................................................................................................................... 1
2. Physical Description....................................................................................................................... 2
2.1. Dimensions.......................................................................................................................................2
3. Features ........................................................................................................................................... 3
4. Installation ...................................................................................................................................... 4
4.1. Packing List.......................................................................................................................................4
4.2. Optional Accessory ..........................................................................................................................4
4.3. Cables...............................................................................................................................................5
4.4. Lens Installation and Adjustment ....................................................................................................6
4.4.1. Mounting and Wiring ..........................................................................................................6
4.4.2. Inserting a Micro SD Card....................................................................................................9
5. Accessing the User Interface ...................................................................................................... 10
5.1. Checking the Dynamic IP Address..................................................................................................10
5.2. Settings for Microsoft Internet Explorer........................................................................................14
5.3. Connecting the Camera to the Network........................................................................................15
5.4. Live View Window..........................................................................................................................17
6. Playback......................................................................................................................................... 23
6.1 Remote Playback Using Playback Page ..........................................................................................23
6.2 Setting up the Playback Function...................................................................................................25
6.2.1. Inserting / Removing the micro SD Card...........................................................................25
6.2.2. Testing the Playback Function...........................................................................................26
7. Settings .......................................................................................................................................... 28
7.1. System Settings ..............................................................................................................................29
7.1.1. Network.............................................................................................................................29
7.1.2. Date / Time........................................................................................................................35
7.1.3. Storage ..............................................................................................................................36
7.1.4. Display and Overlay...........................................................................................................38
7.1.5. System Maintenance.........................................................................................................40
7.1.6. System Information ...........................................................................................................43
7.1.7. User ...................................................................................................................................44
7.1.8. Black / White List...............................................................................................................46
7.1.9. Serial Communication .......................................................................................................47
7.2. Camera Settings .............................................................................................................................48

iv
7.2.1. Streaming and Audio.........................................................................................................48
7.2.2. Profile ................................................................................................................................51
7.2.3. Camera ..............................................................................................................................52
7.2.4. Schedule ............................................................................................................................56
7.2.5. Image.................................................................................................................................57
7.3. Event Settings.................................................................................................................................59
7.3.1. Event Wizard......................................................................................................................59
7.3.2. Event..................................................................................................................................60
7.3.3. Notification........................................................................................................................65
7.4. Link to Smart Phone App ...............................................................................................................68
8. Upgrading Firmware Using IP Utility ......................................................................................... 69
9. Specifications................................................................................................................................ 71
10. Troubleshooting ......................................................................................................................... 73
Appendix............................................................................................................................................ 78
A. Tested Card Brands.........................................................................................................................78
B. Enabling the Multicast Function ....................................................................................................79
C. RTSP URL Syntax.............................................................................................................................81
D. Setting up Port Forwarding Function.............................................................................................82
E. Setting up DDNS Function..............................................................................................................84

EZN7221/7260/7360
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1. Introduction
The POLESTAR Series outdoor bullet-type IP camera deliveries image quality of up to 3 MP. Equipped with
an auto focus lens, the IP camera can provide the desired field of view with superior video quality in
precision focus. Adopted with a Sony 1/2.8” CMOS image sensor, the high sensitivity characteristics
enables the IP camera to perform clear color images with less image noise even in the starlight or
moonlight environment. Equipped with a P-Iris, the IP cameras are capable of controlling the best iris
position automatically and precisely in varying lighting conditions, expanding the focus area of the images
and meanwhile improve the image sharpness. The IP camera also supports dual streams from H.265, H.264
or MJPEG compression formats.
The POLESTAR Series outdoor bullet-type IP camera has a built-in micro SDHC card slot. Except 12VDC and
24VAC~ power supply, the IP camera also supports Power over Ethernet (IEEE802.3af). Featured with a
weather-resistant (IP66) housing, the cameras meet a wide variety of needs for outdoor surveillance.
The POLESTAR Series outdoor bullet-type IP camera conforms to ONVIF for compatibility with other
network video devices. You can also use EverFocus Mobile applications to remotely view the live views of
the cameras through your iOS or Android handheld devices; or use EverFocus CMS to remotely manage
multiple IP devices connected on the network.
The POLESTAR Series outdoor bullet-type IP camera Models
Model Name Megapixel Max. Video Resolution Frame Rate
EZN7221 2 MP 1920 x 1080 Dual streams: 60fps @ 1080p; 30fps @ VGA
EZN7360 3 MP 2048 x 1536 30fps
EZN7260 2 MP 1920 x 1080 30fps
System Requirement
Before installing, please check that your computer meets the following system requirements.
Operating System Windows 7 (32 and 64-bit) or above
CPU Intel Core i5 CPU @ 2.0GHz (or equivalent AMD) or higher
(Intel Core i7 CPU @ 3.4GHz recommended)
Graphic Card 512MB RAM graphic cards (or equivalent on-board graphic cards)
RAM
•
2GB or more (8GB recommended)
•Additional HD space depends on required local storage of video files,
100 Mbps network card.
Software
•DirectX 9.0c
•Internet Explorer 9 and later, Firefox 4.0-9.0, Chrome (Windows
version 44 and earlier)
Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for
Microsoft Internet Explorer.

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2. Physical Description
1
1
2
4563
2.1. Dimensions
No. Name Description
1 Micro SD / SDHC Slot For inserting a micro SD / SDHC card.
2 Reset Button Resets all configurations to the factory default settings. Press and
hold the Reset Button for 5 seconds.
3 IR LEDs 44 IR LEDs for infrared illumination in night vision applications.
4 Lens 3.3 – 10 mm, auto focus, varifocal, F1.3 – 360C.
5 Light Sensor Detects lights.
6 Sunshield Protect the camera from the direct rays of the sun.

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3. Features
•1/2.8” SONY progressive CMOS image sensor delivers high resolution, and supports both H.265
and H.264 in full frame rate
•One push auto focus for remote image adjustment
•P-IRIS lens with a stepping motor for exact positioning to improve the IRIS performance
•Dual streams from H.265, H.264 and M-JPEG
•Ultra low light
•Corridor Format
•True Day/Night function
•3D noise reduction (3DNR) under low-light conditions
•Extended IR range of up to 40M / 131ft. with 44 LEDs
•Smart IR function eliminates overexposure problems
•Wide dynamic range function (WDR)
•Two-way audio
•Defog function supported
•RS-485 supported
•Alarm I/O supported
•Micro SD card supported
•Triple power inputs supported: PoE / 12VDC / 24VAC~
•IP66 water proof and IK10 vandal resistance(for metal casing)
•E-Z lock ring at the base is designed with easy to grip tabs for firmly clamp the camera in place,
plus a set screw for added security
•EverFocus MobileFocus / MobileFocus Plus apps (iOS and Android) supported
•EverFocus Genie XMS CMS supported
•ONVIF profile S compliant

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4. Installation
4.1. Packing List
Please check that there is no missing item in the package before installing.
• EZN Series Camera x 1 • Power Pigtail Cable x 1
• Cable Gland Kit x 1 (connect to the • Plug x 1 (inserting to the Quick Mounting Ring for
LAN/PoE cable for waterproofing) through-the-wall installation)
• Quick Mounting Ring x 1 • Software CD x 1
• MAC Address Sticker x 2 • Quick Installation Guide x 1
•Mounting Kit x 1
-Long Screw x 4 (for attaching the Quick Mounting Ring to the mounting surface)
-Short Screw x 4 (for connecting the camera base to the Quick Mount Ring)
-Screw Anchor x 4 (in conjunction with Long Screw)
-Hexagon Wrench x 1 (for adjusting the camera position)
-Thinner Hexagon Wrench x 1 (for removing the Sunshield)
-Desiccant Bag x 1
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for
possible future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.
4.2. Optional Accessory
You can use the optional accessories to expand the capabilities and versatility of the camera. Please
contact your dealer for more information.
IP Sidekick
•IP Sidekick - ESK1000
Using it for installation, you do not need to pre-configure the IP address
or to use an additional monitor to check and adjust all the IP cameras.
The product can assign an IP address to the camera, then you can
connect and check the camera live view using EverFocus mobile App EF
Sidekick. For details about IP Sidekick, please refer to the IP Sidekick –
ESK1000 User’s Manual.

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PoE Switch
•EverFocus 5 / 8 / 16 /
24 Ports PoE Switch
5 Ports: ES0501-40
8 Ports: ES0812-31 / ES0802-41
16 Ports: ES1625-31 / ES1645-51
24 Ports: ES2426-31 / ES2446-51 / ES2448-62
4.3. Cables
The Cables provide connections for Network, GND, CVBS output, power, audio input / output and alarm
input / output. Note that the audio-in / out cable features a line 3.5mm jack (TRS). Be sure to prepare
microphones / speakers with TRS connector (see TRS Connector image below). Also, microphones /
speakers with a (built-in) amplifier and external power supply are required.
12VDC Input
LAN / PoE Cable
Audio Input (TRS Line-in) (Pink)
Audio Output (TRS Line-out) (Green)
Cable Assembly
Gray: CVBS OUT
White: 24VAC+
Light Green: 24VAC-
Brown: RS485_A
Black: RS485_B
Yellow: GND
Green: Alarm OUT
Pink: Alarm COM
Purple: Alarm IN
TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Enable Audio must be checked. See
7.2.1 Streaming and Audio.

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4.4. Basic Installation
4.4.1. Mounting and Wiring
Follow the steps below for mounting and wiring the camera.
1. Before screwing the camera to the wall, drill four holes on the wall according to the hole-positions
on the supplied Quick-Mounting Ring. If you wish to run the wires into the wall, drill another hole
in the middle of the circular area within the Quick-Mounting Ring.
Circular Area
This conduit Is for wiring the cables along
the wall installation.
If you want to wire the cables through the wall,
then this conduit will not be used. You can
insert the supplied Plug into the conduit.
Plug
2. Push the four supplied Anchors into the four holes on the wall. Place the Quick-Mounting Ring
against the anchoring surface so that the holes line up. Screw the Quick-Mounting Ring to the
wall using the supplied Long Screws.
Wall
Anchors
Quick-Mounting Ring
Long Screws
3. Screw the camera base to the Quick-Mounting Ring using the supplied four Short Screws.
Quick-Mounting Ring
Short Screws
Camera Base
Short Screws

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You can wire the cables from the side of the camera or through the wall.
Wire the cables from the side
of the camera
Wire the cables through the wall
4. Connect the network, power and other cables of the camera to the related devices.
•If you want to use the Cable Gland to connect the network cable for waterproofing:
a. Insert the supplied Stopper to the Cable Gland.
Cable Gland
Stopper
b. Insert a RJ-45 network cable (without the RJ-45 connector on the one end) through the
Screw Cap and Cable Gland.
Cable Gland Screw Cap
c. Crimp the RJ-45 connector onto the network cable. Note that the wires should be placed
into the RJ-45 connector based on the following order (from left to right).
Orange with white stripe
Orange
Green with white stripe
Blue
Blue with white stripe
Green
Brown with white stripe
Brown
d. Connect the RJ-45 network cable to the LAN / PoE Cable. Tightly screw the Cable Gland
and Screw Cap.
5. Optionally insert a micro SD / SDHC card into the card slot. Please refer to 4.2.2 Inserting a micro
SD Card.

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6. Access the camera live view. See 5. Accessing the Camera. Or connect a handheld test monitor to
the CVBS wire on the Cable Assembly for adjusting viewing angles.
7. To adjust the camera angles:
Pan Adjustment: Unscrew the Set Screw using the supplied Thinner Hexagon Wrench. Twist the
Camera Body forcefully until it unscrews from the Camera Base. Rotate the camera by 360° to the
desired position and screw the E-Z Lock Ring until it locks against the Camera Base. Screw back
the Set Screw.
E-Z Lock Ring
Set Screw
360°
Camera Base
Camera Body
Tilt Adjustment: Loosen the Tilt Screw using the provided Hexagon Wrench and adjust the tilt
angle by 90°.
Tilt Screw
90°
Rotational Adjustment: Loosen the Rotate Screws on both side of the camera body using the
providing Hexagon Wrench and rotate the camera by 360° (180° to the left / 180° to the right).
Rotate Screw
180° 180°
8. To adjust zoom and focus, please use Lens Control buttons on the Live View window. Please refer
to 5.4 Live View Window in the User’s Manual.
Note: Before start operating the IP camera, please make sure the camera date and time are
correct. To configure the camera date/time, go to System > Date/Time setting page on Web UI.

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4.4.2. Inserting a Micro SD Card
You can optionally insert a micro SD card to the card slot on the camera module for recording videos.
1. Remove the Sunshield from the camera. Loosen the set screw on the Sunshield using the
provided Thinner Hexagon Wrench. Slide the Sunshield out from the rail on the camera body.
Set Screw
Sunshield
2. Rotate and then remove the camera cover, and insert a micro SD card into the card slot.
Micro SD Card Slot
Note: After opening the camera cover for inserting the micro SD card, you have to
close the cover immediately in case of reducing the absorption capacity of the
desiccant bag inside the camera.
3. Stick the supplied Desiccant Bag inside the camera.
4. Firmly close the camera cover for waterproofing and then slide the Sunshield back to the camera
body.
Note: When properly installed, the rear-side of the Sunshield should be even with the
rear-side of the camera body. Extending the Sunshield in order to shade the lens will
compromise the image quality.

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5. Accessing the Camera
This section explains how to access the Web interface of the camera for configuration.
5.1. Checking the Dynamic IP Address
You can look up the IP address and access the Web interface of the IP camera using the IP Utility (IPU)
program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’
Website: http://www.everfocus.com.tw/HQ/Support/DownloadCenter_p1.aspx (Support > Download
Center > Keyword Search: IP Utility). Please connect the IP camera on the same LAN of your computer.
1. Save IP Utility Setup .exe in your computer. Double click the .exe file and follow the
on‐screen instructions to install the IP Utility.
2. Click the Finish button, the IP Utility will be automatically launched to search the IP devices
connected on the same LAN.
3. To access the Live View window, double click the IP address of the desired device, the login window
pops up. Type the user ID and password to log in. By default, the user ID is user1 and the password
is 11111111.

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4. If you log in for the first time, follow the on‐screen instructions to update the latest Plugin version
(ePlayer). After reloading the webpage, the login window pops up again. Type the user ID and
password to log in again. By default, the user ID is user1 and the password is 11111111.
5. Now you will be able to see the remote live page.
Note:
1. The “Download ePlayer Instruction” page will only be prompted for the first time login in order to
update the system to the latest Plugin version.
2. If the Error window appears, please be sure to close ALL the Web browser windows first and then
click Retry. When the Completing the ePlayer Setup Wizard window shows up, click Finish. Then,
you can open a new browser again to access the camera’s remote Web interface.
6. To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU:
a. Log in the device by checking the desired model and then click the Log in icon. The Log in
dialog box appears.

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b. Type the Username and Password and click OK. The Status column will display Login.
Note:
1. The default user ID is user1 and the default password is 11111111.
2. If you select more than one camera that has the same user ID / password, you will be able
to log in several cameras at once.
c. Right click the column to configure the setting. Click Apply Changes button to apply and
save the settings.
Note:
1. Most networks uses DHCP to assign IP address, if you are unsure of your network settings,
please consult your network administrators for configuration details.
2. If you want to set up PPPoE, please refer to 7.1.1 Network.
To set up a static IP:
By default, EverFocus’ IP cameras are set up with DHCP. To change the IP setting to static IP, select Static
IP from IP Type drop‐down list and set up the desired IP Address, for example, 192.168.31.67.
Please also set up the Subnet Mask and Gateway. Click the Apply Changes button to apply and save the
settings.
1
2
3

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To show the Subnet Mask and Gateway items on the title bar, right click the title bar to display the
Customize Columns window, select Subnet Mask and Gateway and then click OK.
1
2
3

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5.2. Settings for Microsoft Internet Explorer
If you have difficulties viewing live view or upgrading firmware, it is suggested to complete the following
settings of your computer.
1. If your PC or laptop is running with Windows, it’ s required to run the browser as administrator
when first entering the remote web page of the device. Go to C:\Program Files (x86)\Internet
Explorer, right-click the browser and then click Run as administrator.
2. You may need to turn User Account Control off if you still can’t see the Remote Live View. On the
computer, click Start > Control Panel > System and Security > Action Center (click Change User
Account Control Settings), the User Account Control Settings window appears. Adjust the slide bar
to Never Notify and then click OK. Restart your computer if requested.
Note: For Windows 8 and Windows 10 user, if you still fail to view live view or upgrade firmware after
configuring Microsoft Internet Explorer setting, please refer to C. Snapshot / Record error message
(for Windows 8 and Windows 10 users). in 10. Troubleshooting for further configuration.