Eversys Enigma E'2c/Classic User manual

User
Manual
and
UserManual

Manufacturer
Eversys S.A.
Ecoparc de Daval A 2
CH-3960 Sierre, VS
Switzerland
Phone: [phone]
Hotline
Phone: [phone]
email: techsuppor[email protected]
Document
Enigma | Shotmaster | E'choco
Art. Nr. 109748 | SAP 5700109748
Publication date 2023-01-02
Copyright ©
The reproduction, even partially, of this document is forbidden. No part may be copied in any form, and it may not be used,
edited nor transmitted by any electronic means (photocopy, photography, magnetic supports or other recording processes),
without the written authorisation of Eversys S.A. All rights and particularly reproduction, translation, edition, distribution and
also industrial property and recording are reserved.

Table of Contents
1. For Your Safety .................................................................................................................. 9
1.1. Intended use of coee machines ............................................................................. 9
1.1.1. Enigma | Shotmaster model types .................................................................. 9
1.2. Safety introduction ................................................................................................ 9
1.2.1. Importance of the safety instructions ............................................................ 9
1.2.2. Disregarding the safety rules ...................................................................... 10
1.3. Directives ............................................................................................................. 10
1.4. General Safety Instructions ................................................................................... 10
1.5. Information for disposal ......................................................................................... 14
1.6. Decommissioning and disposal .............................................................................. 14
1.6.1. Packaging material ..................................................................................... 14
1.6.2. Removal of equipment ............................................................................... 14
1.7. Special safety instructions and signs ....................................................................... 14
1.7.1. Signs on coee machines ............................................................................. 14
1.8. Packaging signs for coee machines ...................................................................... 16
2. Description ..................................................................................................................... 17
2.1. Identication ........................................................................................................ 17
2.1.1. Key features of Enigma machines ................................................................. 18
2.1.2. Key features of Shotmaster machines .......................................................... 19
2.1.3. Key features of choco modules | powder units .............................................. 20
2.1.4. Enigma | Shotmaster machines range (visuals) ............................................ 20
2.1.5. E'choco machines range (visuals) ................................................................ 21
2.1.6. Correspondence table on machine types and article numbers of Enigma
machines ........................................................................................................... 22
2.1.7. Correspondence table on machine types and article numbers of
Shotmaster machines ......................................................................................... 22
2.1.8. Correspondence table on machine types and article numbers of Enigma
and Shotmaster accessories ................................................................................ 23
2.1.9. Rating plate of Enigma | Shotmaster machines ............................................ 23
2.1.10. Rating plate of E'choco machines .............................................................. 24
2.2. Overview ............................................................................................................. 26
2.2.1. Overview of Enigma | Shotmaster machines ................................................ 27
2.2.2. Overview of E'choco machines ................................................................... 28
2.2.3. Access to the main switch and the water inlet on Enigma | Shotmaster
machines ........................................................................................................... 29
2.2.4. Touch screen overview (10.1" / 256 mm) ..................................................... 29
2.2.5. Top view (bean hopper) of Enigma | Shotmaster machines .......................... 30
2.3. Technical data ...................................................................................................... 31
2.3.1. General technical data of Enigma machines ................................................. 31
2.3.2. General technical data of Shotmaster machines ......................................... 36
2.3.3. General technical data of E'choco machines (machine option) .................... 40
2.3.4. Performance .............................................................................................. 41
2.3.5. Electrical data and power overview of Enigma machines .............................. 41
2.3.6. Electrical data and power overview of Shotmaster machines ....................... 43
2.3.7. Water specications of Enigma machines ................................................... 44
2.3.8. Water specications of Shotmaster machines ............................................. 45
2.3.9. Environmental conditions for coee machines ............................................ 45
2.3.10. Environmental conditions for choco modules | powder units ....................... 46
2.4. e'Connect (Telemetry) ......................................................................................... 46
2.5. Coee process ow .............................................................................................. 46
2.6. Automated cleaning process ow (with Everclean) ................................................ 47
2.6.1. Process (coee) ........................................................................................ 48
2.6.2. Process (milk) ........................................................................................... 48
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2.6.3. Process (choco) ........................................................................................ 48
3. Software ........................................................................................................................ 49
3.1. Using the touch screen ......................................................................................... 49
3.2. Main screen ......................................................................................................... 49
3.2.1. Header strip .............................................................................................. 50
3.2.2. Top layer ................................................................................................... 50
3.2.3. Footer strip ............................................................................................... 50
3.3. Product buttons (default) .................................................................................... 52
3.4. Grinder button .................................................................................................... 53
3.5. Specic settings .................................................................................................. 53
4. Commissioning .............................................................................................................. 54
4.1. Initial commissioning ............................................................................................ 54
4.2. Requirement prior to initial commissioning ............................................................ 54
4.2.1. Common for all machines .......................................................................... 55
4.2.2. Coee machines ....................................................................................... 56
5. Operation ...................................................................................................................... 57
5.1. Daily setup guidelines ........................................................................................... 57
5.2. Switch on a machine ........................................................................................... 58
5.2.1. Standby (wake up) .................................................................................... 59
5.3. Rinse ................................................................................................................... 59
5.3.1. Pre-heat rinse ............................................................................................ 60
5.3.2. Auto rinse ................................................................................................. 60
5.4. Steam purge button ............................................................................................. 61
5.5. Fill the coee bean hoppers ................................................................................... 61
5.6. Fill the powder containers (machine option) ......................................................... 62
5.7. Fill the cups storing surface .................................................................................. 63
5.8. Make a drink ....................................................................................................... 63
5.8.1. Adjust the coee spout height ................................................................... 63
5.8.2. Dispense a single coee product ................................................................ 64
5.8.3. Dispense a double coee product .............................................................. 64
5.8.4. Dispense a hot water product .................................................................... 64
5.8.5. Dispense a product with steam .................................................................. 65
5.8.6. Dispense a powder coee product (speciality coee) (machine option) ...... 65
5.8.7. Dispense a powder product (e.g. choco) (machine option) ......................... 66
5.9. Product stop ....................................................................................................... 66
5.10. Empty and clean the grounds drawer .................................................................. 67
5.11. Switch o a machine .......................................................................................... 68
5.12. End of the day guidelines .................................................................................... 69
5.13. Emergency stop .................................................................................................. 69
6. Settings Menu ................................................................................................................ 70
6.1. Access to login menu ........................................................................................... 70
6.2. Use of the software menu ..................................................................................... 71
6.3. Statistic / History menu ........................................................................................ 71
6.3.1. Product counter menu ............................................................................... 72
6.3.2. History menu ............................................................................................ 73
6.4. Product & Keys menu (Manager access) ............................................................... 74
6.4.1. Everfoam and auto foam products ............................................................. 75
6.4.2. Hot water products .................................................................................. 75
6.5. Display menu ...................................................................................................... 75
6.5.1. Set time and date ...................................................................................... 76
6.5.2. Time zone ................................................................................................. 76
6.5.3. Front lighting ............................................................................................ 76
6.5.4. Number of display layers ........................................................................... 77
6.5.5. Import Screen menu ................................................................................. 77
6.5.6. Import Language menu ............................................................................ 77
© Eversys S.A. Page 4 of 172 02.01.2023

6.6. Bean & Grinder menu .......................................................................................... 78
6.6.1. Enigma & Shotmaster ................................................................................ 78
6.7. Clean and Standby menu (Super user access) ....................................................... 79
6.7.1. Standby after cleaning ............................................................................... 79
6.7.2. Standby On / O times .............................................................................. 79
6.8. Password menu ................................................................................................... 80
6.9. Logout (service engineer) ..................................................................................... 80
7. Care ............................................................................................................................... 81
7.1. Cleaning and maintenance operations .................................................................... 81
7.1.1. Cleaning ..................................................................................................... 81
7.1.2. Maintenance .............................................................................................. 81
7.2. Periodic cleaning .................................................................................................. 82
7.2.1. Cleaning plan for coee machines and choco modules | powder units
(options included) .............................................................................................. 82
7.2.2. Overview of cleaning on Enigma | Shotmaster machines .............................. 84
7.2.3. Overview of cleaning on E'choco machines ................................................. 85
7.3. Cleaning procedures (standard) ............................................................................ 85
7.3.1. Rell and visual check of the coee cleaning balls dispenser ......................... 86
7.3.2. Automatic system cleaning procedure with Everclean on Enigma |
Shotmaster machines and accessories (milk and choco module included) ............. 86
7.3.3. Clean the coee outlet (milk outlet and single outlet included) .................... 93
7.3.4. Empty and clean the bean hoppers (and powder chute (machine option)) .. 94
7.3.5. Clean the housing ..................................................................................... 94
7.3.6. Clean the display | touch screen ................................................................. 95
7.3.7. Clean the drip tray ..................................................................................... 95
7.3.8. Clean beneath the machine ....................................................................... 96
7.4. Cleaning procedures (depending on the model and options of the machine) ........... 97
7.4.1. Clean the grounds bin drawer (machine option) .......................................... 97
7.4.2. Clean the choco outlet (machine option) ................................................... 98
7.4.3. Empty and clean the powder container(s) (machine option) ....................... 99
7.4.4. Clean the 1.5-Step | milk arm ..................................................................... 99
7.4.5. Clean the steam wand | steam arm ........................................................... 100
7.4.6. Clean the steam nozzle ............................................................................ 100
8. Troubleshooting ............................................................................................................ 102
8.1. Error message example ........................................................................................ 102
8.2. Error messages codications ............................................................................... 102
8.2.1. Typographies ............................................................................................ 103
8.2.2. Severity levels .......................................................................................... 103
8.2.3. Behaviours ............................................................................................... 103
8.3. Error messages (E-XXX) (User and Super User access) .......................................... 104
8.4. Stop messages (S-XXX) (User and Super User access) .......................................... 107
8.5. Warning messages (W-XXX) (User and Super User access) ................................... 114
8.6. FAQs .................................................................................................................. 128
8.6.1. Bean hoppers unlocked ............................................................................. 128
8.6.2. No water connected ................................................................................ 128
8.6.3. No milk dispensed .................................................................................... 128
8.6.4. Steam wand is clogged ............................................................................ 129
8.6.5. Cups on the cup heater are not warm enough ........................................... 129
9. Options ........................................................................................................................ 130
9.1. List of options for Enigma machines ..................................................................... 130
9.1.1. E'2 ............................................................................................................ 130
9.1.2. E'4 ........................................................................................................... 132
9.1.3. E'6 ........................................................................................................... 133
9.2. List of options for Shotmaster machines .............................................................. 135
9.2.1. Connectivity ............................................................................................. 135
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9.2.2. Grinder(s) and bean hopper(s) ................................................................. 136
9.2.3. Housing ................................................................................................... 136
9.2.4. Outlets .................................................................................................... 136
9.2.5. Product settings ...................................................................................... 137
9.2.6. Other ...................................................................................................... 137
9.3. List of options for E'choco machines .................................................................... 137
9.3.1. Housing ................................................................................................... 137
9.3.2. Product settings ...................................................................................... 138
9.4. CCI | CSI | API double connection option (API only single) ...................................... 138
9.5. Device socket(s) (C13 plug) (single | double) option .............................................. 138
9.6. Bean hopper lock option ..................................................................................... 141
9.7. Powder chute option (e.g. for speciality coee) .................................................... 141
9.8. Cup centering guide option ................................................................................. 141
9.9. Drip tray (Standard, large and large with pitcher rinser) option ............................. 142
9.10. Logo option (Enigma, Shotmaster and without) .................................................. 144
9.10.1. Classic line .............................................................................................. 144
9.10.2. Super Traditional line ............................................................................... 145
9.11. High feet option ................................................................................................ 145
9.12. Red lid for cleaning balls dispenser option ........................................................... 146
9.13. Lockable lids option ........................................................................................... 146
9.14. Self-service pre-congured option ...................................................................... 147
9.15. Single coee outlet option ................................................................................. 147
9.16. High hot water outlet option .............................................................................. 148
9.17. 1.5-Step | Milk arm option ................................................................................... 148
9.18. Without outlet option (steam wand, hot water and 1.5-Step) .............................. 149
9.19. Nozzle option (Espresso | Coee | Crema) ........................................................... 149
9.20. Manual adjustable Americano temperature option ............................................. 149
9.21. Auto adjustable hot water temperature option ................................................... 150
9.22. Manual adjustable hot water temperature option ............................................... 150
9.23. 2 milk types option ............................................................................................ 151
9.24. Cold milk foam option ....................................................................................... 151
9.25. E'choco predisposition option ............................................................................ 151
9.26. Predisposition for E'choco machines (1 or 2 outlets) option .................................. 152
9.27. Undercounter ground coee disposal | Grounds bin drawer option ........................ 152
10. Warranty and Generalities ............................................................................................ 153
10.1. Warranty ........................................................................................................... 153
10.2. Warranty limitation ........................................................................................... 153
10.3. Glossary ............................................................................................................ 154
10.3.1. Acronyms ............................................................................................... 154
10.3.2. "Persons" ................................................................................................ 155
10.3.3. Injury ..................................................................................................... 155
10.3.4. Products ................................................................................................ 155
10.3.5. Coee terms .......................................................................................... 156
10.4. Typographical Conventions ................................................................................ 156
10.4.1. Warning ................................................................................................. 157
10.4.2. Note ...................................................................................................... 157
10.4.3. Notation ................................................................................................ 157
11. Appendix ..................................................................................................................... 158
11.1. Equipment list of Enigma | Shotmaster ................................................................. 158
11.1.1. Common for all machines ......................................................................... 158
11.1.2. Depending on the model and options of the machine ................................ 158
11.2. Equipment list of choco modules | powder units ................................................... 158
11.3. Spare parts ordering .......................................................................................... 159
11.4. User Rights ........................................................................................................ 159
11.4.1. User rights in the Statistic / History menu ................................................. 159
© Eversys S.A. Page 6 of 172 02.01.2023

11.4.2. User rights in the Product & Keys menu .................................................... 160
11.4.3. User rights in the Display menu ................................................................ 163
11.4.4. User rights in the Beans & Grinder menu on Enigma & Shotmaster
machines .......................................................................................................... 167
11.4.5. User rights in the Clean / Standby menu ................................................... 170
11.4.6. User rights in the Password menu ............................................................ 171
11.4.7. Other settings and parameters ................................................................ 172
02.01.2023 Page 7 of 172 © Eversys S.A.

This page is intentionally left blank.
Page 8 of 172

1. For Your Safety
This chapter sets out the intended use and safety instructions to ensure safe and trouble-free
operation of the machine and its associated software. It also describes handling and storage
conditions.
The instructions contained in this manual must be adhered to in particular the safety
instructions. Ensure that all "Persons" (page 155) have access to the manual.
Before carrying out any operation on the machine, it is imperative to read this
chapter and fully understand it. In case of any doubt, consult your local service
organisation.
1.1. Intended use of coee machines
The coee machine is exclusively intended to grind, brew and dispense hot coee, hot water, hot
milk, cold milk, steam (depending on model) and powder based products (depending on option).
The coee machine is designed for indoor usage and is intended for commercial use only (e.g. food
services, restaurants and hotels).
Do not use this coee machine to produce any other product or for any other purpose.
To change coee settings it is necessary to have the appropriate access rights. Please
refer to chapter User Rights (page 159) for more details.
1.1.1. Enigma | Shotmaster model types
Three Enigma & Shotmaster models are available, intended to dispense:
• c; dispense coee, hot water and powder based products (depending on option).
• s, s-pro, s x-wide; coee, hot water, steam and powder based products (depending on option).
• ms, ms-pro, ms x-wide; coee, hot water, steam, milk and powder based products (depending on
option).
Classic and ST are design variants.
Accessories designed for use with Enigma and Shotmaster:
• E'choco; connected accessory to dispense powder products (e.g. Choco).
• E'fridge; standalone fridge.
• E'cup heater; standalone cup warmer.
1.2. Safety introduction
1.2.1. Importance of the safety instructions
In order to prevent accidents to persons, damage to equipment or pollution of the environment, you
must comply with all the safety instructions in the manual and on the machine.
For Your Safety
02.01.2023 Page 9 of 172 © Eversys S.A.

Observe the bylaws and the recognised technical rules which apply in the country of use of the
machines.
1.2.2. Disregarding the safety rules
Disregarding the safety rules, as well as existing legal and technical regulations, may lead to
accidents, damage to property or environmental pollution.
Disregarding the instructions for use given by the manufacturer may reduce the level of protection
oered by the machine.
1.3. Directives
This machine complies with all applicable European Community Directives and associated
harmonised standards.
For more information refer to our Declaration of Conformity (scan the QR code below) or contact
your service organisation.
1.4. General Safety Instructions
Keep the machine away from potential sources of interference.
Do not expose the machine to direct sunlight, heat, dust or excessive humidity (use
only in a clean food service environment).
For Your Safety
© Eversys S.A. Page 10 of 172 02.01.2023

RISK OF ELECTROCUTION
The power plug is the device used for disconnection in case of problems or emergency
and it must be easily accessible at all times.
Only use the power cord provided with the machine.
Never use a machine which is damaged or has a defective power cord. With signs
of damage, for example if there is a smell of burning or visible insulation damage,
unplug the machine, immediately stop using it and contact your local service
organisation.
The power cord must only be repaired by a service organisation appointed by the
manufacturer.
Make sure that the cable is not near a hot surface.
Be careful to ensure that the power cord is not trapped and does not rub against
sharp edges.
Repair, commissioning and service operations must only be performed by a service
organisation appointed by the manufacturer.
Never open the machine, nor remove any parts except for the instructions specied
in manuals (e.g. User Manual).
Only connect the machine to the electrical power sources specied and a power
supply network provided with a protective earth.
Requirement for Australian deviation: disconnection incorporated in the xed wiring
is in accordance with AS/NZS 3000.
Do not immerse the appliance in water.
RISK OF BURNS OR SCALDING
The hot water, steam, milk and coee dispensed are hot. Avoid direct contact with
the skin.
Always place a suitable cup under the outlet before dispensing products.
During automatic cleaning, hot cleaning solution and steam are released several
times.
Keep hands and skin away from the outlets.
HOT SURFACE
The cup warmer panel could reach 90 °C, contact may cause burns in less than a
second.
For Your Safety
02.01.2023 Page 11 of 172 © Eversys S.A.

IRRITANT PRODUCTS
Everclean and Eversys cleaning ball should be considered potentially dangerous.
When performing any operation on the machine, local safety regulations must be
followed. It is imperative to wear protective gloves and glasses when working with
potentially dangerous materials.
For any other materials referred to in manuals (e.g. Everclean and Eversys cleaning
balls) corresponding safety data sheets should be consulted before the rst use,
adequate protective measures should be applied and any applicable regulations
should be followed.
Safety data sheets are available under the e'Support center (https://
support.eversys.com/hc/en-us).
It is imperative to use only the products, accessories, spare parts and software
specied in manuals (e.g. User Manual).
Except for cups, do not place anything on top or above the machine.
The machine is not suitable for installation in an area where a water jet or water
spray might be used.
The machine must not be located on a surface that is sprayed or cleaned with a
water hose, steam jets, steam cleaner, or similar equipment.
The machine must be placed and levelled on a horizontal, water-resistant, heatproof,
and sturdy base capable of bearing its weight, see Technical data (page 31).
For operating, service and safety reasons the machine should be installed with a
clearance of not less than 50 mm at the back and sides from the building or non-
approved equipment. A minimum working space of 650 mm in front the coee
machine and overhead clearance of at least 250 mm above the bean hoppers
are recommended. A clear height of 1000 mm for E'line, Enigma, Shotmaster and
accessories, 950 mm for Cameo machines and accessories (with high feet) and 900
mm for Légacy, Cameo machines and accessories (with standard feet) from the top
of the installation surface should be ensured. The height of the installation surface
above the oor is at least 800 mm. If the coee machine connections are to be run
downwards through the counter, please make space for the lines, which can reduce
the usable space below the coee machine.
The machine is only to be installed in locations where its use and maintenance is
restricted to trained personnel. Please refer to "Persons" (page 155).
Only connect the machine to the mains in accordance with the information on the
rating plate, see Rating plate of Enigma | Shotmaster machines (page 23).
Adjustment of the frequency is automatic. No action is required.
The power cord must be in accordance with local regulations.
Voltage/current specications are as listed in the table Electrical data and power
overview of Enigma machines (page 41).
Voltage/current specications are as listed in the table Electrical data and power
overview of Shotmaster machines (page 43).
For Your Safety
© Eversys S.A. Page 12 of 172 02.01.2023

To connect the machine to the water mains, use only the original supplied hoses.
Any necessary on-site preparatory work for electricity, water and drainage
connections at the customer‘s premises is to be arranged by the machine owner /
manager. The work must be carried out by authorised installation technicians in
compliance with general, country-specic and local regulations. Eversys service
organisations may only connect the machine to existing prepared connection points.
Eversys appointed service organisations are neither authorised, nor responsible for
carrying out any on-site installation work prior to connection.
The requirement prior to initial commissioning checklist is available under the
e'Support center (https://support.eversys.com/hc/en-us).
Always switch o the machine at the main switch before undertaking cleaning
tasks. Use only a damp cloth and protect the machine against permanent water
projections.
Regular cleaning is mandatory in order to ensure problem-free operation of the
machine and to ensure optimum coee quality. Refer to method and frequency
under Care (page 81).
Only use original Eversys cleaning products. Use of products that are not explicitly
recommended by Eversys could damage the machine or void warranty.
It is forbidden to clean the machine with a water jet or a water spray.
Make sure to have your machine maintained at regular intervals to ensure safe and
ecient performance. Refer to Maintenance (page 81).
Risk of spoiled food residue: if the machine is not cleaned regularly, milk and coee
residue may accumulate in the machine, clog the outlets or get into drinks. Clean
the coee machine and add-ons according to Cleaning plan for coee machines and
choco modules | powder units (options included) (page 82), Overview of cleaning
on Enigma | Shotmaster machines (page 84) and Overview of cleaning on E'choco
machines (page 85).
People, including children, who, because of their physical, sensory or cognitive
abilities, or due to their inexperience or lack of knowledge, are not able to use this
machine safely, are not allowed to operate it unless under the supervision or on the
order of a responsible person.
The machine is not suitable for children under the age of 8 years. Children above the
age of 8 or persons who are challenged with respect to physical, sensory or mental
abilities must never approach the machine alone and must always be supervised.
Children are not allowed to play with the machine.
Children are not permitted to perform any cleaning on the machine.
Do not put the machine or any of its component parts in the dishwasher.
Never use coee beans treated with additives or caramelised.
In case of prolonged absence (short-term storage):
• switch o the machine using the main power switch.
• close the water tap.
For Your Safety
02.01.2023 Page 13 of 172 © Eversys S.A.

1.5. Information for disposal
The disposal and/or recycling of materials must be performed in accordance with the legislation in
force.
This machine and its accessories must be recycled.
Subject to separate collection of electric and electronic equipment and accessories for the purpose of
recycling.
Electrical and electronic equipment may contain dangerous substances which constitute health and
environmental hazards. The owner must return the device to its dealer or establish direct contact with
an approved body for treatment and recovery of this type of equipment.
Symbol Description
Separate collection of electric and electronic equipment.
This machine is marked in compliance with European Directive 2012/19/EU,
Waste Electrical and Electronic Equipment (WEEE).
General symbol for recovery/recyclable.
1.6. Decommissioning and disposal
1.6.1. Packaging material
The packaging material (cardboard, PE plastic lm, PE, PE-foam, EPS) must be recycled or disposed
of according to the local regulations.
1.6.2. Removal of equipment
Disconnect the coee machine from the power supply and water mains. If the coee machine is
hardwired, it must be disconnected by an authorised service agent.
1.7. Special safety instructions and signs
Appropriate safety instructions are mentioned in the specic chapters. They should be observed in the
same way as the general safety instructions contained in this chapter.
1.7.1. Signs on coee machines
The following signs can be found on coee machines. Associated warnings are explained in the table.
For Your Safety
© Eversys S.A. Page 14 of 172 02.01.2023

Sign Description Explanation
Caution, consult accompanying
documents
-
High voltage - Danger ELECTROCUTION
During maintenance work, always power
o the machine using the main
switch (page 68)
Burning - Danger HOT SURFACE
Contact may cause burns
Do not touch!
Corrosive product CORROSIVE
Causes severe burns
Avoid contact with skin and eyes
1
Main switch Power ON
I
Main switch Power ON
0
Main switch Power OFF
Main water inlet Water tap open
Main water inlet Water tap closed
Protective earthing -
For Your Safety
02.01.2023 Page 15 of 172 © Eversys S.A.

1.8. Packaging signs for coee machines
Symbol Description
Fragile, handle with care
Keep dry
Keep upright
Maximum and minimum humidity limit
Maximum and minimum temperature limit
n
Stacking limit by number
Not to be vertically stacked higher than the specied number of items «n»
Phytosanitary treatment of the pallet
SN
Serial Number
For Your Safety
© Eversys S.A. Page 16 of 172 02.01.2023

2. Description
This chapter oers a general overview and presentation of the machine.
2.1. Identication
The machine is a super automatic coee machine that automates the entire process of making a
perfect Barista coee drink. The coee machine has numerous options.
An overview of your machine is illustrated in the following chapters. Please note that your machine
may look dierent from the conguration shown in this manual.
The technical specications, illustrations and dimensions contained in these
instructions are given merely as an indication. They shall not give rise to any claim.
For any further information, please consult your local distributor or the
manufacturer.
Description
02.01.2023 Page 17 of 172 © Eversys S.A.

2.1.1. Key features of Enigma machines
Enigma model E'2c E'2s E'2ms E'4s
E'4s x-
wide
E'4ms
E'4ms x-
wide
E'6s E'6ms
Products at the same time Up to 2 Up to 2 Up to 2 Up to 4 Up to 4 Up to 6 Up to 6
Cold coee products
Powder products (machine
option)
Hot water outlet (machine
option)
Auto adjustable Americano
temperature (machine option)
Auto adjustable hot water
temperature (machine option)
-
Manual adjustable hot water
temperature
-
Steam products (steam wand)
(machine option)
-
Everfoam (e'Foam) -
Milk system with EMT (Electronic
Milk Texturing)
- - - -
1.5-Step (machine option) - - - -
e'Levelling
Front LED
CCI | CSI | API Connection
CCI | CSI | API Double connection
(API only single)
--- --
e'Connect (Telemetry)
Tempest (option for Classic
only)
Earth (option for Classic only)
Charcoal (ST only)
Description
© Eversys S.A. Page 18 of 172 02.01.2023

2.1.2. Key features of Shotmaster machines
Shotmaster model Shot. c Shot. s Shot.
ms
Shot. s-
pro
Shot.
ms-pro
Products at the same time Up to 4 Up to 4 Up to 4 Up to 8 Up to 8
Cold coee products
Powder products (machine option)
Hot water outlet -
Auto adjustable Americano temperature
(machine option)
Auto adjustable hot water temperature
(machine option)
-
Manual adjustable hot water temperature -
Steam products (steam wand) (machine
option)
-
Everfoam (e'Foam) -
Milk system with EMT (Electronic Milk Texturing) - - -
1.5-Step (machine option) - - -
e'Levelling
Front LED
CCI | CSI | API Connection
e'Connect (Telemetry)
Tempest (option for Classic only) - -
Earth (option for Classic only) - -
Charcoal (ST only)
Description
02.01.2023 Page 19 of 172 © Eversys S.A.

2.1.3. Key features of choco modules | powder units
Model C'choco/Classic E'choco/Classic
E'choco/ST
Setup on the left side of the coee
machine
Door locking system
Lockable lids (machine option)
One choco outlet
Two choco outlets (machine option) -
Tempest (option for Classic only)
Earth (option for Classic only)
Charcoal (ST only) -
2.1.4. Enigma | Shotmaster machines range (visuals)
Classic (Tempest)
Classic (Earth)
Description
© Eversys S.A. Page 20 of 172 02.01.2023