Eversys e Series User manual

User Manual
DOC 107678 - 1.5 - 10/2019

Identification
e’line User Manual |© Eversys AG
Document
Original English e’line User Manual
Version: 1.5 - 10/2019
Type / Order number:
See Eversys AG article number on
page 21.
107678
Manufacturer
Eversys AG (Eversys S.A., Eversys Ltd.)
Rue du Biais 19
CH-1957 Ardon
Switzerland
Tel.: [phone]
email: [e-mail]
Copyright ©
The reproduction, even partially, of this document is forbidden. No part may be copied in any form, and it may
not be used, edited nor transmitted by any electronic means (photocopy, photography, magnetic supports or
other recording processes), without the written authorization of Eversys AG. All rights and particularly
reproduction, translation, edition, distribution and also industrial property and recording are reserved.
The instructions contained in this User Manual must be adhered to in particular the safety
instructions. This will help to avoid personal injury and material damage. Ensure that all
«Persons» have access to the User Manual.
Thank you for purchasing the e’line super-automatic coffee machine.
The User Manual will help you to discover all the functions offered by your e’line and enjoy your
products to the full.
If you require further information or have any other questions on the machine, contact your local
service organization or our support team.
We hope you enjoy using your e’line.
Version Soft Date Modification
1.5 2.2x 10.10.19 First edition (new layout)

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Table of Contents
1 For Your Safety................................................. 9
1.1 Intended use ...............................................................9
1.2 Introduction...............................................................10
1.2.1 Importance of the safety instructions.......................10
1.2.2 Disregarding the safety rules ...................................10
1.3 Directives ..................................................................10
1.4 General safety instructions .......................................... 11
1.5 Information for disposal ..............................................14
1.6 Decommissioning and disposal .....................................14
1.6.1 Packaging material .................................................14
1.6.2 Removal of equipment ............................................14
1.7 Special safety instructions and signs .............................15
1.7.1 Signs ...................................................................... 15
1.8 Packaging signs..........................................................16

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2 Description .................................................... 17
2.1 Identification............................................................. 17
2.2 Overview................................................................... 18
2.2.1 Front view .............................................................. 18
2.2.2 Drip tray and drawer removed ................................ 19
2.2.3 Touch screen ..........................................................20
2.3 Technical data ........................................................... 21
2.3.1 Performance .......................................................... 21
2.3.2 Eversys AG article number....................................... 21
2.3.3 Dimensions and weight of the machine (packed) ..... 21
2.3.4 Dimensions and weight of the machine (unpacked) . 21
2.3.5 Electrical data and power overview ......................... 22
2.3.6 Environmental conditions........................................ 23
2.3.7 Other specifications................................................ 24
2.3.8 Rating plate ........................................................... 25
2.4 e’CONNECT...............................................................26
2.5 Process flow ..............................................................27
3 Software ....................................................... 29
3.1 Using the touch screen................................................29
3.2 Main screen ...............................................................30
3.2.1 Header strip........................................................... 31
3.2.2 Footer strip ............................................................ 31
3.3 Product buttons (default)............................................32
3.4 Help button...............................................................33
3.5 Grinder button ...........................................................33
4 Commissioning ............................................... 35
4.1 Initial commissioning ..................................................35
4.2 Requirements prior to initial commissioning ...................36
4.3 Specific settings .........................................................36

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5 Operation ......................................................37
5.1 Daily setup guidelines................................................. 37
5.2 Switch on ................................................................. 38
5.2.1 Standby (wake up)................................................. 38
5.3 Rinse ....................................................................... 39
5.3.1 Pre-heat rinse........................................................ 39
5.3.2 Auto-rinse ............................................................. 39
5.4 Fill the coffee bean hoppers ........................................ 40
5.5 Cups heating panel .................................................... 40
5.6 Make a drink ..............................................................41
5.6.1 Adjust the coffee outlet height ................................ 41
5.6.2 Coffee product ....................................................... 41
5.6.3 Hot water product .................................................. 41
5.6.4 Steam product ...................................................... 42
5.6.5 Steam purge button............................................... 42
5.6.6 Powder coffee product (decaf.) .............................. 43
5.7 Emergency stop......................................................... 44
5.8 Empty grounds drawer................................................ 45
5.9 Switch off................................................................. 46
5.10 End of the day guidelines ............................................ 47
5.11 Emergency stop ........................................................ 48

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6 Settings Menu ................................................49
6.1 Login menu ...............................................................50
6.2 Use of the menu software............................................ 51
6.3 Statistic/ History ........................................................52
6.3.1 Product Counter..................................................... 52
6.4 Products & Keys..........................................................53
6.5 Display......................................................................54
6.5.1 Import Icons...........................................................55
6.5.2 Import Language ...................................................55
6.6 Beans & Grinder .........................................................56
6.6.1 Adjustment tips .....................................................56
6.7 Clean /Standby ..........................................................57
6.8 Password................................................................... 57
6.9 Logout (tech).............................................................58
7 Care ....................................................... 59
7.1 Cleaning and maintenance operations ......................... 60
7.1.1 Cleaning ................................................................60
7.1.2 Maintenance.......................................................... 61
7.2 Periodic cleaning .......................................................62
7.2.1 Cleaning plan ........................................................62
7.2.2 Cleaning table........................................................63
7.3 Cleaning procedures ...................................................64
7.3.1 Automatic system cleaning procedure (with milk)....64
7.3.2 Coffee/ milk outlet ................................................. 67
7.3.3 Bean hoppers (and decaffeinated powder chute)..... 67
7.3.4 Housing and display (touch screen)......................... 67
7.3.5 Drip tray ................................................................68
7.3.6 Refill and visual check of the cleaning balls dispenser68

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8 Troubleshooting .............................................. 69
8.1 Error message example .............................................. 69
8.2 Error messages .......................................................... 70
8.3 FAQs ........................................................................ 78
8.3.1 Bean hoppers unlocked ...........................................78
8.3.2 No water connected ...............................................78
8.3.3 No milk dispensed...................................................78
8.3.4 Steam wand is clogged ...........................................78
8.3.5 Cups on the cup heater are not warm enough. .........78
9 Options .........................................................79
9.1 Option list ................................................................ 79
9.1.1 e’2 line......................................................79
9.1.2 e’4 line e’6 line........................................... 80
9.2 Everfoam...................................................................81
9.3 Additional steam wand................................................81
9.4 No steam wand ......................................................... 82
9.5 Undercounter ground coffee disposal ........................... 83
9.6 Decaffeinated powder chute ....................................... 84
9.7 Led illuminated rear panel........................................... 84
9.8 Bean hopper lock ....................................................... 85
9.9 Coffee pot dispensing outlet........................................ 85
9.10 Option selection 2 kinds of milk................................... 86
9.11 Cup centering ........................................................... 86

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10 Warranty and Generalities................................. 87
10.1 Warranty limitation ....................................................87
10.2 Glossary................................................................... 88
10.2.1 Acronyms...............................................................88
10.2.2 «Persons»...............................................................88
10.2.3 Injury .....................................................................88
10.2.4 Products (and coffee product types) .......................89
10.3 Typographical conventions.......................................... 90
10.3.1 Warning.................................................................90
10.3.2 Note ......................................................................90
10.3.3 Notation ................................................................90
11 Appendix....................................................... 91
11.1 Equipment list............................................................ 91
11.2 Spare Parts Ordering...................................................92
11.3 Datasheets................................................................92
11.3.1 Shotmaster ............................................................ 92
11.3.2 e’2ct......................................................................93
11.3.3 e'2/ e'2m ................................................................94
11.3.4 e'4 / e'4m ...............................................................95
11.3.5 e'4m Self-Service ....................................................96
11.3.6 e’6/e’6m ............................................................... 97
11.4 User rights ............................................................... 98
11.4.1 Statistic / History.....................................................98
11.4.2 Product & Keys (e.g. Cappuccino)............................99
11.4.3 Display................................................................. 100
11.4.4 Beans & Grinder..................................................... 101
11.4.5 Clean / Standby......................................................102
11.4.6 Password ..............................................................102
11.4.7 Other settings and parameters ..............................102

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For Your Safety 1
This chapter sets out the intended use and safety instructions to ensure safe and trouble-free operation
of the machine and its associated software. It also describes handling and storage conditions.
1.1 Intended use
This e’line coffee machine is exclusively intended to grind, brew and dispense hot coffee, hot water, hot
milk, cold milk and steam (depending on model). The coffee machine is designed for indoor usage and is
intended for commercial use only (e.g. food services, restaurants and hotels).
Do not use this coffee machine to produce any other product or for any other purpose.
Model types
Three e’line models are available, intended to:
•e’2ct, Shotmaster; dispense coffee and tea (hot water).
•e’2, e’4, e’6; dispense coffee, tea (hot water) and steam.
•e’2m, e’4m, e’6m; dispense coffee, tea (hot water), milk and steam.
•e’4m s/s, Self-Service machines: no steam and extra space.
The instructions contained in this User Manual must be adhered to in particular the safety
instructions. Ensure that all «Persons» have access to the User Manual.
Before carrying out any operation on the machine, it is imperative to read this chapter and
fully understand it. In case of any doubt, consult your local service organization.
To change coffee settings it is necessary to have the appropriate access rights. Please refer to chapter
“11.4 User rights” on page 98 for more details.

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1.2 Introduction
1.2.1 Importance of the safety instructions
In order to prevent accidents to persons, damage to equipment or pollution of the environment, you
must comply with all the safety instructions in this User Manual and on the machine.
Observe the bylaws and the recognized technical rules which apply in the country of use of the e’line.
1.2.2 Disregarding the safety rules
Disregarding the safety rules, as well as existing legal and technical regulations, may lead to accidents,
damage to property or environmental pollution.
Disregarding the instructions for use given by the manufacturer may reduce the level of protection
offered by the e’line.
1.3 Directives
This machine complies with all applicable European Community Directives and associated
harmonized standards.
• 2 0 0 6 / 4 2 / E C M a c h i n e r y D i r e c t i v e .
• 2014/30 / EU Electromagnetic Compatibility (EMC).
• 2014/68/EU Pressure equipment.
• 2014/35 / EU Electrical equipment designed for use within certain
voltage limits.
• 2011/65/EU Restriction of the use of certain hazardous substances
in electrical and electronic equipment.
• 2012/19/EU Waste Electrical and Electronic Equipment (WEEE).
• 1935/2004/EC Materials and articles intended to come into contact
with food.
• Regulations (EU) 10/2011 Plastic materials and articles intended to come into
contact with foodstuffs.
• - German Food and Feed Code (Lebensmittel-,
Bedarfsgegenstände-
und Futtermittelgesetzbuch - LFBG)

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1.4 General safety instructions
e’line complies with the EMC requirements according to 2014/30/EU.
The recommended maximum length for the power cord is 2 meters.
The use of accessories, transducers and cables other than those specified, with the exception of
transducers and cables sold by Eversys AG as replacement parts for internal components, may result
in increased emissions or decreased immunity of e’line.
Keep the e’line away from potential sources of interference.
Do not expose the e’line to direct sunlight, heat, dust or excessive humidity (use only in a
clean food service environment).
RISK OF ELECTROCUTION
The power plug is the device used for disconnection in case of problems or emergency and it
must be easily accessible at all times.
Never use a machine which is damaged or has a defective power cord. With signs of damage,
for example if there is a smell of burning or visible insulation damage, unplug the machine,
immediately stop using it and contact your local service organization.
The power cord must only be repaired by a service organization appointed by the
manufacturer.
Make sure that the cable is not near a hot surface.
Be careful to ensure that the power cord is not trapped and does not rub against sharp edges.
Repair, commissioning and service operations must only be performed by a service
organization appointed by the manufacturer.
Never open the machine, nor remove any parts except for the instructions specified in this
manual.
Only connect the e’line to the electrical power sources specified and a power supply network
provided with a protective earth.
Requirement for Australian deviation: disconnection incorporated in the fixed wiring is in
accordance with AS/NZS 3000.
Do not immerse the appliance in water.
RISK OF BURNS OR SCALDING
The hot water, steam, milk and coffee dispensed are hot. Avoid direct contact with the skin.
Always place a suitable cup under the outlet before dispensing products.
During automatic cleaning, hot cleaning solution and steam are released several times.
Keep hands and skin away from the outlets.

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IRRITANT PRODUCTS
EvercleanTM and Eversys cleaning ballsTM should be considered potentially dangerous. When
performing any operation on the e’line, local safety regulations must be followed. It is
imperative to wear protective gloves and glasses when working with potentially dangerous
materials.
For any other materials referred to in this manual (e.g. EvercleanTM and Eversys cleaning
ballsTM) corresponding safety data sheets should be consulted before the first use, adequate
protective measures should be applied and any applicable regulations should be followed.
Safety data sheets are available under the Eversys Login area.
It is imperative to use only the products, accessories, spare parts and software specified in
this manual.
The powder chute, the bean hoppers, and the Eversys cleaning ball dispenser may only be
filled with materials for the use intended.
Except for cups, do not place anything on top or above the e’line.
The machine is not suitable for installation in an area where a water jet or water spray might
be used.
The machine must not be located on a surface that is sprayed or cleaned with a water hose,
steam jets, steam cleaner, or similar equipment.
The machine must be placed and leveled on a horizontal, water-resistant, heatproof, and
sturdy base capable of bearing its weight.
For operating, service and safety reasons the machine should be installed with a clearance of
not less than 50 mm at the back and sides from the building or non-approved equipment. A
minimum working space of 650 mm in front the coffee machine and overhead clearance of at
least 250 mm above the bean hoppers are recommended. A clear height of 850 m from the top
of the installation surface should be ensured. The height of the installation surface above the
floor is at least 800 mm. If the coffee machine connections are to be run downwards through
the counter, please make space for the lines, which can reduce the usable space below the
coffee machine.
The machine is only to be installed in locations where its use and maintenance is restricted to
trained personnel. Please refer to “10.2.2 «Persons»” on page 88.
Only connect the machine to the mains in accordance with the information on the rating
plate “2.3.8 Rating plate” on page 25.
Adjustment of the frequency is automatic. No action is required.
The power cord must be in accordance with local regulations. Voltage/current specifications
are as listed in the table “2.3.5 Electrical data and power overview” on page 22.
To connect the machine to the water mains, use the original supplied hoses only.
Any necessary on-site preparatory work for electricity, water and drainage connections at the
customer‘s premises is to be arranged by the machine owner/manager. The work must be carried
out by authorized installation technicians in compliance with general, country-specific and local
regulations. Eversys service organizations may only connect the coffee machine to existing prepared
connection points. Eversys appointed service organizations are neither authorized, nor responsible for
carrying out any on-site installation work prior to connection.

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Always switch off the machine at the main switch before undertaking cleaning tasks. Use
only a damp cloth and protect the machine against permanent water projections.
Regular cleaning is mandatory in order to ensure problem-free operation of the coffee
machine and to ensure optimum coffee quality. Refer to method and frequency under “7
Care” on page 59.
Only use original Eversys cleaning products. Use of products that are not explicitly
recommended by Eversys could damage the machine.
It is forbidden to clean the machine with a water jet or a water spray.
Make sure to have your machine maintained at regular intervals to ensure safe and efficient
performance. Refer to “7.1.2 Maintenance” on page 61.
Risk of spoiled food residue: if the machine is not cleaned regularly, milk and coffee residue
may accumulate in the machine, clog the outlets or get into drinks. Clean the coffee machine
and add-on according to “7.2.1 Cleaning plan” on page 62 and “7.2.2 Cleaning table” on
page 63.
People, including children, who, because of their physical, sensory or cognitive abilities, or
due to their inexperience or lack of knowledge, are not able to use this machine safely, are not
allowed to operate it unless under the supervision or on the order of a responsible person.
The machine is not suitable for children under the age of 8 years. Children above the age of 8
or persons who are challenged with respect to physical, sensory or mental abilities must never
approach the machine alone and must always be supervised.
Children are not allowed to play with the machine.
Children are not permitted to perform any cleaning on the machine.
Do not put the machine or any of its component parts in the dishwasher.
Never use coffee beans treated with additives or caramelized.
In case of prolonged absence (short-term storage), switch off the machine using the main power
switch and close the water tap.

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1.5 Information for disposal
The disposal and/or recycling of materials must be performed in accordance with the legislation in force.
This machine and its accessories must be recycled.
Subject to separate collection of electric and electronic equipment and accessories for the purpose of
recycling.
Electrical and electronic equipment may contain dangerous substances which constitute health and
environmental hazards. The owner must return the device to its dealer or establish direct contact with
an approved body for treatment and recovery of this type of equipment.
1.6 Decommissioning and disposal
Contact your local service organization for long term decommissioning and disposal.
1.6.1 Packaging material
The packaging material (cardboard, PE plastic film, PE, PE-foam, EPS) must be recycled or disposed of
according to the local regulations.
1.6.2 Removal of equipment
Disconnect the coffee machine from the power supply and water mains. If the coffee machine is hard-
wired, it must be disconnected by an authorized service agent.
Symbol Description
Separate collection of electric and electronic equipment.
This machine is marked in compliance with European Directive 2012/
19/EU, Waste Electrical and Electronic Equipment (WEEE).
General symbol for recovery/recyclable

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1.7 Special safety instructions and signs
Appropriate safety instructions are mentioned in the specific chapters. They should be observed in the
same way as the general safety instructions contained in this chapter.
1.7.1 Signs
The following signs can be found on the e’line. Associated warnings are explained in the table.
Sign Description Explanation
Caution, consult accom-
panying documents -
High voltage - Danger
ELECTROCUTION
During maintenance work, always power off
the machine using the main switch (see “5.9”
on page 46).
Burning - Danger HOT SURFACE
Contact may cause burns. Do not touch.
Corrosive product CORROSIVE
Causes severe burns.
Avoid contact with skin and eyes.
Main switch Power ON.
Main switch Power OFF.
Main water inlet Water tap open.
Main water inlet Water tap closed.
Protective earthing -

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1.8 Packaging signs
Symbol Description
Fragile, handle with care.
Keep dry.
Keep upright.
Maximum and minimum humidity limit.
Maximum and minimum temperature limit.
Stacking limit by number.
Not to be vertically stacked higher than the specified number of
items «n».
Phytosanitary treatment of the pallet.
Serial Number.
n

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Description 2
Chapter Overview
This chapter offers a general overview and presentation of the e’line.
2.1 Identification
The e’line is a super automatic coffee machine that automates the entire process of making a perfect
Barista coffee drink. The e’line coffee machine has numerous options. An overview of your machine is
illustrated in the following chapters. Please note that your coffee machine may look different from the
configuration shown in this manual (e’4).
The technical specifications, illustrations and dimensions contained in these instructions are given
merely as an indication. They shall not give rise to any claim.
For any further information, please consult your local distributor or see “ Manufacturer” on page 2.

2 Description
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2.2 Overview
2.2.1 Front view
Fig. 2-1 Front view
(1) Bean hopper rear
(2) Eversys cleaning ballsTM dispenser
(3) Bean hopper front
(4) Touch screen left
(5) Touch screen right
(6) Tea outlet
(7) Steam wand
(8) Coffee outlet
(9) Grounds drawer
(10) Drip tray
12
3
5
4
6
7
8
910

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2.2.2 Drip tray and drawer removed
Fig. 2-2
(1) Main power switch (see “5.2” on page 38)(2) Water inlet
1
2

2 Description
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2.2.3 Touch screen
The touch screen and the graphical user interface are touch-sensitive.
For more information on the graphical user interface, refer to “3 Software” on page 29.
Fig. 2-3 e’4m illustrated
(1) Standby button (See “5.2.1” on page 38)
(2) Graphical user interface (products and
display layout may vary according to
settings and e’line model) (See “6” on
page 49)
(3) Emergency stop touch button
(See “5.7” on page 44)
Display of the stop and standby buttons depend on the settings.
See chapter “11.4 User rights” on page 98.
2
3
1