Evoheat Cs User manual

EvoHeat CS & CS-GEN2 Series Manual

Contents

1. Introduction__________________________________________________________________________________ 2

2. Unit Dimensions ______________________________________________________________________________ 3

3. Safety Instructions _____________________________________________________________________________ 4

4. Installation ___________________________________________________________________________________ 5

4.1 System Installation _________________________________________________________________________ 5

4.2 Location Recommendations __________________________________________________________________ 6

4.3 Airflow Clearances__________________________________________________________________________ 6

4.4 Adequate Water Flow _______________________________________________________________________ 7

4.5 Rubber Feet _______________________________________________________________________________ 7

4.6 Drainage & Condensation ____________________________________________________________________ 7

4.6 Plumbing _________________________________________________________________________________ 7

4.7 Electrical Connection________________________________________________________________________ 8

4.8 Initial Start-up _____________________________________________________________________________ 8

5. Operation____________________________________________________________________________________ 9

5.1 Main Controller Interface ____________________________________________________________________ 9

5.2 Functions of the Controller ___________________________________________________________________ 9

5.2.1 Using the HELP Button ___________________________________________________________________ 9

5.2.2 Starting & Shutting Down_________________________________________________________________ 9

5.2.3 Switching Modes ______________________________________________________________________ 10

5.2.4 System State Checking __________________________________________________________________ 10

5.2.5 Changing Temperature__________________________________________________________________ 10

5.2.6 Clock Setting __________________________________________________________________________ 10

5.2.7 Timer Settings_________________________________________________________________________ 11

5.2.8 Keyboard Lock ________________________________________________________________________ 13

5.2.9 Malfunction Display ____________________________________________________________________ 13

6. Troubleshooting _____________________________________________________________________________ 14

6.1 Error Codes ______________________________________________________________________________ 16

7. Appendix ___________________________________________________________________________________ 17

7.1 Cable Specifications________________________________________________________________________ 17

7.2 Parameter Table __________________________________________________________________________ 17

7.3 Wiring Diagrams __________________________________________________________________________ 18

8. Maintenance ________________________________________________________________________________ 25

8.1 Energy Saving Tips _________________________________________________________________________ 25

9. Warranty ___________________________________________________________________________________ 26

EvoHeat CS & CS-GEN2 Series Manual

1. Introduction

This manual contains all the necessary information in regard to the installation, troubleshooting, operation and

maintenance of this unit. Ensure instructions in this manual are adhered to at all times. Failing to comply with these

recommendations will invalidate the warranty.

The EVO CS & CS-GEN2 commercial heat pump is the most efficient way to heat a commercial pool regardless of size

or location. Our commercial heat pumps are ideal for sports and leisure centres, aquaculture, agriculture, water

parks, hotels, resorts, apartments and office builds – there is no job in the field too big for the EVO CS Series!

MODEL EVO CS38 EVO CS47 EVO CS57 CS95-GEN2 CS120-GEN2 CS145-GEN2 CS200-GEN2

Heat output at 24°C

air/26°C water (kW)

38 47 57 95 120 145 190

Heat output at 15°C

air/26°C water (kW)

31.1 39.7 48.1 72.5 103 120 160

Cooling output at 35°C

air/30°C water (kW)

21.6 28.2 36 64 80 97 119

C.O.P. at 24° C air

5.3

5.05

5.14

5.49

5.7

5.69

5.79

Power input at 24 deg

air (kW)

7.16 9.3 11.1 17.3 21 25.5 32.8

Power supply 380-415/3/50

*Max running current

AMPS per phase

13.8 19.12 25.1 40 46 60 80.1

Compressor type Scroll

Refrigerant R410A

PVC water connection

(mm)

50 50 50 DN 110 DN 110 DN 110 DN 110

Water flow rate

(L/min)

200 250 325 483 583 1033 1000

Noise dB(A) at 1M 61 61 61 61 62 63 67

Unit dimensions L/W/H

(mm)

1490/735

/1200

1490/735

/1200

1490/735

/1200

2170/1070

/1920

2175/1070

/2030

2175/1070

/2030

2180/1070

/2060

Weight

packed/unpacked (kg) 270/252 300/254 300/260 679/632 694/648 709/664 940/908

*Running current max: 43°C ambient heat /29°C in cooling mode. The data above is based on the EVO heat pump only, it does not include

auxiliary devices. Product specification information provided above is correct at the date of printing, this data may change without notice.

Please speak with an EvoHeat Specialist for the most current product specifications.

EvoHeat CS & CS-GEN2 Series Manual

2. Unit Dimensions

CS38,

CS47 &

CS57

CS95-

GEN2

CS120-

GEN2 &

CS145-

GEN2

CS200-

GEN2

CS A (L) B (W) C (H) D E F G H I J

38, 47 & 57 1490 735 1200 1464 480

95 2170 1070 1920 240 160 174

120 & 145 2175 1070 2030 1800 1020 530 400 155

200 2180 1070 2060 900 900 1020 450 160 136 50

EvoHeat CS & CS-GEN2 Series Manual

3. Safety Instructions

•Installation, repair or relocations must be done by a fully qualified person and not by the customer. If done

incorrectly it may cause fire, electric shock, water leakage and other hazards.

•Maintenance and operation must be carried out according to the recommended time and frequencies, as

stated in this manual.

•To avoid risk of electrical shock, the unit must have a good power connection and earthing.

•If the supply cord is damaged, it must be replaced.

•Use genuine standard spare parts only.

•When an abnormality (smell of burning, etc.) occurs, stop the unit and disconnect the power or turn off the

breaker. If the unit continues to be operated in an abnormal condition, it may cause a fire or hazards.

•Do not insert fingers or objects into the fans or evaporator of the unit.

•The unit is equipped with an over-load protection system. After a previous stoppage, the unit will not start

for at least 3 minutes.

•For unit cleaning or maintenance, switch off and disconnect the power of the unit.

•Do not install the unit near flammable gas or spray flammable substances near it.

•Ensure the heat pump is installed on a strong and stable platform.

•A circuit breaker must be installed for the unit.

•Use supply wires suitable for 75°C

*Caution: Single wall heat exchanger, not suitable for potable water connection.

EvoHeat CS & CS-GEN2 Series Manual

4. Installation

4.1 System Installation

The schematic diagram is for reference only. Please check the water inlet/outlet label on the heat pump while

plumbing the unit.

INSTALLATION ITEMS

EvoHeat only provide the main EvoHeat unit and EvoHeat accessories; other items in the illustration above should be

provided by the user or the installer.

EVOHEAT ACCESSORIES – DO NOT THROW AWAY

All EvoHeat units are provided with rubber feet, controller and leads for the controller– do not throw them away as

they are required as part of the installation.

CHECK HEATER CONDITION ON ARRIVAL

Check the heater packaging upon delivery for any obvious signs of damage. Inform your supplier IMMEDIATELY if

there is any evidence of rough handling. When the heater has been removed from the packaging check the

refrigerant gauge on the front panel of the unit. The gauge should be showing a pressure of approx 10-20 on the

outside red band – any less than this figure means there may be a leak in the refrigerant system, and you should

immediately contact your EvoHeat Dealer.

General installation information disclaimer: Install your EVOHEAT heat pump in accordance with the procedures in

the product manual. Always check that your installation will comply with local building and council regulations.

IMPORTANT: EvoHeat heat pumps MUST be connected by a licensed electrician. Under no circumstances should an

unlicensed person attempt to install or repair an EvoHeat heat pump themselves. Heater electrical installation

undertaken by an unlicensed installer will void the warranty. Correct installation is required to ensure safe and

efficient operation of your pool heater.

Before installation it is very important to ensure 5 variables are carefully checked to allow the unit to operate

correctly.

•Location

•Clearances & Air Flow

•Adequate water flow & plumbing

•Correct electrical connection & supply

EvoHeat CS & CS-GEN2 Series Manual

4.2 Location Recommendations

Installation and service must be performed by a qualified installer.

Evo recommend the heat pump should be installed in an outdoor location with appropriate ventilation. Installing the

heater indoors without adequate ventilation, or in a poorly ventilated enclosed space, will result in very poor

performance and can, in extreme cases, damage the heater. Ensure the heater is installed in a well-ventilated area

with plenty of fresh air.

Evo recommend the heat pump should ONLY be installed in a location with appropriate ventilation.

If installing the heater on an existing pump/filtration system, the heater must be installed AFTER the filter and

BEFORE the chlorinator/sanitizer.

The heat pump should be installed on a flat level surface as close as possible to the pool.

The Evo pool heat pump should be installed with a minimum clearance of at least 3.5m to the water’s edge.

Furthermore, EvoHeat recommend installing the heat pump no greater than 7.5 meters away from the water’s edge

due to heat loss from the piping.

A rough estimate of heat loss over a 30m pipe run can be as high as 600 Watts per hour per 5 degrees of

temperature difference between the air/ground and the pool water. These losses need to be taken into account over

long distances and piping may need to be insulated to reduce heat leakage.

The heat pump should be installed a maximum of 5m below the water level of the pool/spa. If further than 5M

please discuss with your EvoHeat specialist for the best advice.

Make sure the heat pump is not located where large amounts of water may run-off from a roof into the unit. Sharp

sloping roofs without gutters will allow excessive amounts of rainwater mixed with debris from the roof to be forced

through the unit. A water deflector may be needed to protect the heat pump.

4.3 Airflow Clearances

The heat pump unit needs continuous fresh air

whilst running. The heater draws up to 47000

m3/h ambient air through the sides and

discharges through the top fan cowl.

Installing the heater indoors or in an enclosed

space will result in very poor performance and

can in extreme cases damage the heater. Ensure

the heater is installed in a well-ventilated area

with plenty of fresh air, a minimum gap between

walls/fences etc of 1000mm on the sides,

800mm on the ends and a 3500mm overhead

clearance.

When units of a similar height are placed side by side, EvoHeat recommend a 1500mm clearance between units.

*Fan discharge distance can be reduced by adding a Plenum to alter the air flow direction. Contact EvoHeat or a

HVAC specialist for further advice. If you do not have a location with these suggested clearances, please contact our

EvoHeat Tech Support Specialist to discuss appropriate installation locations.

Leave sufficient space for unobstructed airflow into and out of the heater. Do not locate the heater in an enclosed

area, or the discharged cold air will recirculate into the unit and consequently lower the heating efficiency as well as

possible icing up.

If you do not have a location with these suggested clearances, please contact our EvoHeat Tech Support Specialist to

discuss appropriate installation locations.

EvoHeat CS & CS-GEN2 Series Manual

4.4 Adequate Water Flow

All EVOHEAT heat pumps have a factory preset internal water flow switch. If there is insufficient water flow the

heater will not operate.

It is CRITICAL that there is sufficient water flow to the unit. Incorrect water flow can cause a loss of efficiency and

possible damage to the unit. Optimal water flow rates are listed in the EvoHeat manual. It is imperative that water

flow is kept as close as possible to these flow rates. Correct water flow not only offers optimal heater performance,

but may also prevent possible damage to your heater.

Before connecting the heater to the plumbing, all piping must be thoroughly flushed to ensure no debris can enter

the heater. Failure to remove pipe debris can jam or damage the flow switch and may cause damage to the heater.

When cleaning the pool it is advisable to turn off your heater as restricted water flow may cause the heater to shut

down and indicate low water flow fault (E03 error) or high pressure fault (E01 Error).

IMPORTANT: A Variable speed pump or bypass valve and plumbing MUST be fitted to allow water flow to be

adjusted through the heater. Do not direct connect a water pump with higher flow than required to the heat

pump.

4.5 Rubber Feet

All EvoHeat units are provided with rubber feet which EvoHeat highly recommend being installed. The rubber feet

help reduce vibration of the unit and help provide a space below the heat pump to install the drainage barbs.

4.6 Drainage & Condensation

Whilst the heater is operating, water in the air condenses on the fins of the evaporator.

During times of high humidity, the condensate may be several litres per hour. This may

give the impression that the heater is leaking, however this is a normal function of heat

pumps. The heat pump can also automatically activate the reverse cycle defrost feature

when required which increases condensation produced.

Ensure CS series heat pumps are installed level so condensate is not allowed to pool at

one end of the condensate tray!

Ensure CS-GEN2 series units are installed level to evenly distribute condensate through

the two drainage holes on the condensate pan, located at either end of the heat pump!

The condensate water captured will discharge from the heat pump through one end,

typically where the heat pumps Inlet/Outlet connections are located. The condensate discharges from the heat

pump through a 32mm female threaded connection. Ensure condensate is plumbed away from the heat pump to an

appropriate location, ideally a drain. Please Note: A 32mm Male threaded adapter is NOT supplied with the heat

pump.

4.6 Plumbing

The Swimming Pool Heat Pumps exclusive rated flow titanium heat exchanger requires no special plumbing

arrangements except bypass (please set the flow rate according to the nameplate). The water pressure drop is less

than 10kPa at max.

Flow rate: Since there is no residual heat or flame Temperatures, the unit does not need copper heat sink piping.

PVC pipe can be run straight into the unit.

Location: Connect the unit in the pool pump discharge (return) line downstream of all filter and pool pumps, and

upstream of any chlorinators, ozonators or chemical pumps.

Standard model have slip glue fittings which accept 40 mm PVC pipe for connection to the pool or spa filtration

piping. By using a 50 NB to 40NB you can plumb 40NB.

Give serious consideration to adding a quick coupler fitting at the unit inlet and outlet to allow easy draining of unit

for winterizing and to provide easier access should servicing be required.

EvoHeat CS & CS-GEN2 Series Manual

4.7 Electrical Connection

IMPORTANT: Always use a qualified Electrician to perform any electrical work. A licensed electrician must read the

information before connecting.

Ensure the power cable and circuit breaker are of a suitable size for the heater being installed. Also check that there

is adequate voltage and current available at the heater connection to run the unit.

Voltage range should be 220-230 volts for single phase, and 380-400 volts for 3 phase units. Voltage ranges outside

these parameters will cause heater damage and void your warranty.

1. Ensure power is disconnected during installation or service.

2. Always comply with the national and local electrical codes and standards.

3. Ensure electrical cable size is adequate for heater requirements at the installation location.

4. The heater must be equipped with a circuit breaker and isolation device.

5. Circuit breaker must be installed between the heater and the water circulation pump if the water pump is

hard-wired into the heater. Please note recommended circuit breaker sizes make no allowance for a water

pump hard wired into the heater.

6. The unit must be well earthed. Remove the front panel to access the electrical connection terminals of the

heater. The electrical wiring diagram is affixed to the inside of the front panel.

Correct phase connection is important with 3 phase heaters. NOTE: if 2 lights are showing on the 3 PHASE relay

monitor this means the EvoHeat heat pump has been wired correctly (one orange light and one green light). If

only one light is showing, the phases are out of rotation and need to be rotated to get the correct phase rotation.

4.8 Initial Start-up

Note: in order for the unit to heat the pool or spa, the filter pump must be running to circulate water through the heat exchanger.

After installation is completed, follow the steps below:

1. Turn on your filter pump. Check for water leaks and verify flow to and from the pool.

2. Turn on the electrical power supply to the unit, then press the key ON/OFF of wire controller, it should start after

several seconds.

3. After running a few minutes make sure the air leaving the top of the unit is cooler (between 5-10 ℃)

4. With the unit operating turn the filter pump off. The unit should also turn off automatically.

5. Allow the unit and pool pump to run 24 hours per day until desired pool water temperature is reached. (Note:

this may take up to several days depending on the initial water temperature and the size and location of the

pool). When the water-in temperature reaches the set temperature the unit will shut off. The unit will now

automatically restart (as long as your pool pump is running) when the pool temperature drops more than 1℃

below the set temperature.

TIME DELAY

The unit is equipped with a 3-minute built-in solid-state restart delay included to protect control circuit components

and to eliminate restart cycling and contactor chatter. This time delay will automatically restart the unit

approximately 3 minutes after each control circuit interruption. Even a brief power interruption will activate the

solid state 3-minute restart delay and prevent the unit from starting until the 5-minute countdown is completed.

Power interruptions during the delay period will have no effect on the 3-minute countdown.

EvoHeat CS & CS-GEN2 Series Manual

5. Operation

5.1 Main Controller Interface

Button

Name

Function

ON/OFF Press this button to start up/shut off the unit, cancel current operation or go back to

previous interface.

HELP Press this button to check button function of system state.

MODE Press this button to change the current mode, page up or confirm current operation.

CLOCK Press this button to set the clock or turn the timer on/off.

UP Press this key to select the upwards option or increase the parameter value.

DOWN Press this key to select the downwards option or decrease the parameter value.

5.2 Functions of the Controller

5.2.1 Using the HELP Button

You can use at any interface and it will explain the buttons & functions of the current interface. To exit the help

interface, simply press the ON/OFF button.

EXAMPLE: Press HELP at the Main Interface

5.2.2 Starting & Shutting Down

To turn on/off the unit, press the ON/OFF button for 1 second. The screen will display as following for each state:

EvoHeat CS & CS-GEN2 Series Manual

5.2.3 Switching Modes

At the main interface, you can switch between the modes of cooling, economic heating, heating & rapid heating by

pressing . Example: Switch from Cooling mode to Economic Heating

Note: The operation of mode is invalid if the unit you purchase is heating only or cooling only.

5.2.4 System State Checking

At any interface you can enter the system working state by pressing TWICE, then using the UP and Down arrow

keys to highlight the required parameter, then press to enter. To exit, press the ON/OFF button

5.2.5 Changing Temperature

At the main interface, press the UP or DOWN key to adjust the temperature setting as desired. Once complete, press

the button to save the settings and exit. Press the ON/OFF button to exit without saving settings. Refer to the

Parameter Table to set relevant temperature.

5.2.6 Clock Setting

At the main interface press to enter the clock setting interface. Select the parameter you wish to change and

press to make the parameter begin flashing which indicates it can be changed. Press the UP or DOWN keys to

change the parameter value, then press to save. Press the ON/OFF button to return to the main menu.

Note: If there is no operation after 10 seconds, it will return to the main menu and changes will automatically be saved.

To change the date, the same process is followed.

EvoHeat CS & CS-GEN2 Series Manual

5.2.7 Timer Settings

Four timer periods can be set according to your needs.

From the main interface, press to enter the timer setting, press DOWN to select Timer, then press to enter

the timer setting interface. The process is much the same as adjusting the Clock settings. To cancel and return to the

previous menu, press the ON/OFF button.

5.2.7.1 Timer

Each timer has an ON value when the unit will turn on an OFF value when the unit will turn off (00:00-00:00).

These timers are required for the Daily Timers & Temperature Timers to work.

Example: TIMER1 Unit is on at 7:30am – and off at 10pm

EvoHeat CS & CS-GEN2 Series Manual

5.2.7.2 Daily Timer

The Daily Timer allows you to apply your timers to particular days of the week.

•OFF means that the unit will not run on that day.

•ON means the system will be running for a whole day.

•Applying one timer will have the unit run from A-B.

•Applying two timers will mean the unit runs from A-B, then C-D.

Example: Setting the operation on Friday to run two different timers.

If the Timer2 were 8am-10am & Timer 3 were 1pm-5pm, the unit would operate or stop accordingly.

5.2.7.3 Temperature Timer

The temperature timer will adjust the temperature as desired for your set Timer periods.

Example: If Timer 3 was set for 1pm – 5pm on a Monday, the unit would operate to the set temperature during the

timeframe on the Monday.

EvoHeat CS & CS-GEN2 Series Manual

5.2.8 Keyboard Lock

To lock the controller after adjusting settings, at the main interface hold the ON/OFF button for 5 seconds. The

keyboard will be locked and display a lock symbol on the screen. To unlock the screen, hold the ON/OFF button for 5

seconds. Note: If the unit is in alarm state, the keyboard lock is automatically removed.

5.2.9 Malfunction Display

If a fault occurs, there will be a malfunction code showing on the controller screen. Refer to the Malfunction Table

(9.9) to find out the failure cause and solutions.

EvoHeat CS & CS-GEN2 Series Manual

6. Troubleshooting

EvoHeat have developed a YouTube Channel where you will find useful videos regarding the CS

Controller usage. www.youtube.com/evoheat

IF YOUR HEAT PUMP ISN’T WORKING, CHECK THE FOLLOWING…

• Is the screen of control panel lit?

If not, make sure the electrical wires and cables are correctly connected and the power is on. Ensure any circuit

breaker devices are set to the ON position and press the ON button on your controller. Check your controller cable is

plugged in and is not damaged. If the unit has been shut off or the power has been interrupted the heater will not

restart for a 5-minute period to protect the compressor. Wait 5 minutes before attempting a restart.

•Is there enough water flow?

If the screen displays a water flow related error check the water flow. Is the water pump in operation and the system

free of debris that may cause a blockage? Disconnect pool cleaners to ensure proper water flow.

•Is the current pool/spa water temperature higher than the set temperature on the controller?

If so the unit will not operate until the pool/spa water temperature falls below the set temperature on the

controller.

•Is your heat pump set to run at the correct time and date?

Please check your current timing or temperature modes on your controller – you may have programmed the unit to

turn on at a different time.

•Does your heat pump have an error message on the screen?

If yes, refer to the error code table 19.

IF YOUR HEAT PUMP IS RUNNING BUT NO HEATING, CHECK THE FOLLOWING…

• Is the fan functioning?

If not contact EvoHeat tech support on 1300 859 933

•Is the air discharged from the top of the fan noticeably cooler than the ambient temperature?

If not, check the refrigerant gauge on the bottom panel of the heater. Another way to determine if the heater is

working correctly is to look at the controller’s screen and check to see if the WATER OUT temp is higher than the

WATER IN temp. Check also the INLET WATER TEMP is lower than the HEAT TEMP set point.

If the gauge shows less than 0.8MPA contact EvoHeat tech support to check the refrigerant system.

Example of empty (loss of refrigerant) Example of normal

(Note: can vary based on ambient

temperature)

EvoHeat CS & CS-GEN2 Series Manual

Ensure sufficient fresh airflow around the unit as per installation instructions.

Make sure cold air discharged does not recycle back through the heater. Check the condenser fins. If they are dirty

or blocked use a low flow garden hose only (Pressurised water may cause damage to the heater).

• The unit will periodically defrost when the ambient air temperature is lower than 8 degrees C.

IF YOUR HEAT PUMP IS RUNNING CONTINUOUSLY, CHECK THE FOLLOWING…

• Check the set temperature is at your desired level and that the pool water temperature is at or below this set

point.

• Alternatively, this could be a possible electrical component failure – contact EvoHeat tech support on 1300 859 933

IF YOUR HEAT PUMP HAS WATER APPEARING AROUND THE BASE OF THE UNIT, CHECK THE

FOLLOWING…

The water appearing around the base of your heat pump could be condensation or a possible water leak. To

determine, check the following:

• Check the discharge for the presence of chlorine.

If the water has no chlorine then it is condensation and is it normal – see drainage and condensation for more

information. If the water has chlorine, it is a water leak and you need to contact EvoHeat tech support on 1300 859

933. Or…

• Turn the heater off and run the water pump continuously for a period of 2-4 hours.

If the water dries out, then it was condensation – see drainage and condensation for more information. If there is a

continuous leak contact EvoHeat tech support on 1300 859 933.

DRAINAGE & CONDENSATION

Whilst the heater is operating, water in the air condenses on the fins of the evaporator. In the instance of high

humidity, the condensate may be several litres per hour. This may give the impression that the heater is leaking,

however this is a normal function of heat pumps.

The heater will automatically activate reverse cycle or de-icing mode when required which also increases condensate

discharge. This normally occurs at temperatures below 8°C. The condensate water will discharge through the base of

the heater. As an option a pipe can be connected to the drain on the base of the unit to direct condensate water to

an appropriate location.

NOTE: A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If

the water stops running out of the basepan, it is condensation. AN EVEN QUICKER WAY IS to TEST THE DRAIN WATER

FOR CHLORINE – if the is no chlorine present, then it’s condensation.

EvoHeat CS & CS-GEN2 Series Manual

6.1 Error Codes

CODE

FAILURE

REASON

SOLUTION

Power on

Normal working

P01

Inlet temp. sensor failure

The temp sensor is broken or short circuit

Check or change the temp. sensor

P02

Outlet temp. sensor failure

The temp sensor is broken or short circuit

Check or change the temp. sensor

P04

Ambient temp. sensor failure

The temp sensor is broken or short circuit