Exor Ecc3800 series User manual

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Published July 2017 exorint.com

EXOR International S.p.A.

IoT Automation Solutions Business Group

Industrial Fanless Computer

eCC3800 Series

User Manual

Contents

CONTENTS

Preface

Disclaimer.............................................................................................. iv

Acknowledgements ............................................................................... iv

Regulatory Compliance Statements........................................................ iv

Declaration of Conformity...................................................................... iv

RoHS Compliance ................................................................................... v

Warranty and RMA ................................................................................ vi

Safety Information ................................................................................viii

Installation Recommendations...............................................................viii

Safety Precautions.................................................................................. ix

Technical Support and Assistance............................................................ x

Conventions Used in this Manual............................................................ x

Global Service Contact Information........................................................ xi

Package Contents.................................................................................xiii

Ordering Information ............................................................................xiv

Chapter 1: Product Introduction

eCC3800E/E2/P2/P2E Overview..............................................................1

Key Features........................................................................................1

eCC3800E-H110/eCC3800R Overview .................................................2

Key Features........................................................................................2

Hardware Specifications..........................................................................3

Knowing Your eCC3800 Series ..............................................................6

eCC3800E/E2/P2/P2E & eCC3800R ...................................................6

eCC3800E-H110................................................................................7

eCC3800E/E2/P2/P2E & eCC3800R ...................................................8

eCC3800E-H110................................................................................9

Mechanical Dimensions.........................................................................10

Chapter 2: Jumpers and Connectors

Before You Begin ..................................................................................14

Precautions ..........................................................................................14

Jumper Settings ....................................................................................15

Locations of the Jumpers and Connectors for

eCC3800E/E2/P2/P2E & eCC3800R.....................................................16

Locations of the Jumpers and Connectors for eCC3800E-H110 ...........18

Jumpers and DIP Switch Settings...........................................................20

AT/ATX Power Select .........................................................................20

PCI Express* Bifurcation ....................................................................20

Clear CMOS Select ............................................................................21

COM1 RS232 RI# Power Select..........................................................21

Connector Pin Definitions .....................................................................22

External I/O Interfaces - Front Panel ...................................................22

Power Button.................................................................................22

LED Indicators ................................................................................22

SIM Card Socket ............................................................................23

DisplayPort.....................................................................................23

External I/O Interfaces - Rear Panel.....................................................24

9V - 30V DC Power Input...............................................................24

Remote Power On/Off & S3 Connector ..........................................24

Contents

LAN3 and USB 3.0 Ports.................................................................25

LAN2 and USB 3.0 Ports.................................................................26

LAN1 and USB 2.0 Ports.................................................................27

DVI-D Connector............................................................................27

HDMI.............................................................................................28

Internal Connectors...........................................................................29

Reset Connector ............................................................................29

FW BIOS Connector .......................................................................29

SMBus ...........................................................................................30

SATA Power Connectors.................................................................30

SATA Connectors ...........................................................................31

Line-in Pin Header..........................................................................31

Speaker-out Pin Header..................................................................32

Debug Connector ..........................................................................32

COM Port 1 Connector ..................................................................33

COM Port 2 Connector ..................................................................33

COM Port 3 Connector ..................................................................34

COM Port 4 Connector ..................................................................34

GPS Connector ..............................................................................35

GPIO Pin Header ............................................................................35

Fan1 Connector .............................................................................36

Fan2 Connector .............................................................................36

USB 2.0 Connector ........................................................................37

LED Pin Header ..............................................................................37

LED Pin Header ..............................................................................38

MCU Connector.............................................................................38

Mini-PCIe.......................................................................................39

Mini-PCIe Connector......................................................................40

NGFF (M.2) Connector ...................................................................41

Chapter 3: System Setup

Removing the Top Cover ......................................................................42

Removing the Bottom Cover.................................................................43

Installing an mSATA Module .................................................................44

Installing a SO-DIMM Memory Module .................................................46

Installing a 3G/GSM Module .................................................................47

Installing a SIM Card.............................................................................49

Installing an M.2 Card...........................................................................50

Installing a SATA Hard Drive ..................................................................52

Installing a PCIe/PCI Expansion Card......................................................54

Chapter 4: BIOS Setup

About BIOS Setup.................................................................................56

When to Configure the BIOS.................................................................56

Default Configuration...........................................................................57

Entering Setup......................................................................................57

Legends................................................................................................57

BIOS Setup Utility..................................................................................59

Main .................................................................................................59

Advanced .........................................................................................60

Chipset..............................................................................................68

Security .............................................................................................72

Boot..................................................................................................73

Save & Exit ........................................................................................74

iv eCC3800 Series User Manual

Preface

PREFACE

This publication, including all photographs, illustrations and

software, is protected under international copyright laws, with all

rights reserved. No

part of this manual may be reproduced, copied, translated or

transmitted in any form or by any means without the prior written

consent from EXOR International S.p.A.

Disclaimer

The information in this document is subject to change without prior notice

and

does not represent commitment from EXOR International S.p.A. However,

users may update their knowledge of any product in use by

constantly checking its manual posted on our website: http://

exorint.com. EXOR shall not be liable for direct, indirect, special,

incidental, or consequential damages arising out of the use of any

product, nor for any infringements upon the rights of third parties, which

may result from such use. Any implied warranties of merchantability

or fitness for any particular purpose is also disclaimed.

Acknowledgements

eCC3800E, eCC3800E2, eCC3800P2, eCC3800P2E, eCC3800E-

H110 and eCC3800R are trademarks of EXOR International S.p.A.

All other product names mentioned herein are registered

trademarks of their respective owners.

Regulatory Compliance Statements

This section describes how to keep the system CE compliant.

Declaration of Conformity

The product(s) described in this manual complies with all applicable

European Union (CE) directives if it has a CE marking. For computer systems to

remain CE compliant, only CE-compliant parts may be used. Maintaining CE

compliance also requires proper cable and cabling techniques.

veCC3800 Series User Manual

Preface

RoHS Compliance

EXOR RoHS Environmental Policy and Status

Update

EXOR is a global citizen for building the digital

infrastructure. We are committed to providing green

products and services, which are compliant with

European Union RoHS (Restriction on Use of Hazardous Substance in

Electronic Equipment) directive 2011/65/EU, to be your trusted green

partner and to protect our environment.

RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%

or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium

(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or

1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.

vii eCC3800 Series User Manual

Preface

Warranty and RMA

Please refer to you reseller for warranty conditions and RMA

Warnings

Read and adhere to all warnings, cautions, and notices in this guide and

the documentation supplied with the chassis, power supply, and accessory

modules. If the instructions for the chassis and power supply are inconsistent

with these instructions or the instructions for accessory modules, contact

the supplier to find out how you can ensure that your computer meets

safety and regulatory requirements.

Cautions

Electrostatic discharge (ESD) can damage system components. Do the

described procedures only at an ESD workstation. If no such station is

available, you can provide some ESD protection by wearing an antistatic

wrist strap and attaching it to a metal part of the computer chassis.

Preface

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get

into components and cause a malfunction. Use containers to keep small

components separated.

Adequate lighting and proper tools can prevent you from accidentally

damaging the internal components. Most of the procedures that follow

require only a few simple tools, including the following:

▪A Philips screwdriver

▪A flat-tipped screwdriver

▪A grounding strap

▪An anti-static pad

Using your fingers can disconnect most of the connections. It is recommended

that you do not use needle-nose pliers to disconnect connections as these

can damage the soft metal or plastic parts of the connectors.

Safety Information

Before installing and using the device, note the following precautions:

▪Read all instructions carefully.

▪Do not place the unit on an unstable surface, cart, or stand.

▪Follow all warnings and cautions in this manual.

▪When replacing parts, ensure that your service technician uses parts

specified by the manufacturer.

▪Avoid using the system near water, in direct sunlight, or near a heating

device.

▪The load of the system unit does not solely rely for support from the

rackmounts located on the sides. Firm support from the bottom is highly

necessary in order to provide balance stability.

▪The computer is provided with a battery-powered real-time clock circuit.

There is a danger of explosion if battery is incorrectly replaced. Replace

only with the same or equivalent type recommended by the manufacturer.

Discard used batteries according to the manufacturer’s instructions.

CAUTION!

CAUTION!CAUTION!

Danger of explosion if battery is incorrectly replaced.

Replace with the same or equivalent type recommended by

the manufacturer. Discard used batteries according to the

manufacturer’s instructions.

Preface

Safety Precautions

1. Read these safety instructions carefully.

2. Keep this User Manual for later reference.

3. Disconnect this equipment from any AC outlet before cleaning. Use a

damp cloth. Do not use liquid or spray detergents for cleaning.

4. For plug-in equipment, the power outlet socket must be located near the

equipment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a stable surface during installation. Dropping it or

letting it fall may cause damage.

7. The openings on the enclosure are for air convection to protect the

equipment from overheating. DO NOT COVER THE OPENINGS.

8. Make sure the voltage of the power source is correct before connecting

the equipment to the power outlet.

9. Place the power cord in a way so that people will not step on it. Do not

place anything on top of the power cord. Use a power cord that has been

approved for use with the product and that it matches the voltage and

current marked on the product’s electrical range label. The voltage and

current rating of the cord must be greater than the voltage and current

rating marked on the product.

10. All cautions and warnings on the equipment should be noted.

11. If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient overvoltage.

12. Never pour any liquid into an opening. This may cause fire or electrical

shock.

13. Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

14. If one of the following situations arises, get the equipment checked by

service personnel:

a. The power cord or plug is damaged.

b.Liquid has penetrated into the equipment.

c. The equipment has been exposed to moisture.

d.The equipment does not work well, or you cannot get it to work

according to the user’s manual.

e. The equipment has been dropped and damaged.

f. The equipment has obvious signs of breakage.

15. Do not place heavy objects on the equipment.

16. The unit uses a three-wire ground cable which is equipped with a third

pin to ground the unit and prevent electric shock. Do not defeat the

purpose of this pin. If your outlet does not support this kind of plug,

contact your electrician to replace your obsolete outlet.

17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE

RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES

ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

Preface

Technical Support and Assistance

1. For the most updated information of EXOR products, visit (;25V

website at exorint.com.

2. For technical issues that require contacting our technical support team or

sales representative, please have the following information ready before

calling:

– Product name and serial number

– Detailed information of the peripheral devices

– Detailed information of the installed software (operating system,

version, application software, etc.)

– A complete description of the problem

– The exact wordings of the error messages

Warning!

1. Handling the unit: carry the unit with both hands and handle it with care.

2. Maintenance: to keep the unit clean, use only approved cleaning products

or clean with a dry cloth.

3. CompactFlash: Turn off the unit’s power before inserting or removing a

CompactFlash storage card.

Conventions Used in this Manual

Warning:

Information about certain situations, which if not observed,

can cause personal injury. This will prevent injury to yourself

when performing a task.

CAUTION!

CAUTION!CAUTION! Caution:

Information to avoid damaging components or losing data.

Note:

Provides additional information to complete a task easily.

Safety Warning: This equipment is intended for installation

in a Restricted Access Location only.

Preface

Package Contents

Before continuing, verify that the eCC3800 series package that you received is

complete. Your package should have all the items listed in the following table.

Item Description Qty

1 Terminal Blocks 3P Phoenix Contact: 1803581 1

2 Terminal Blocks 3P Phoenix Contact: 1777992 1

3 Round Head Screw w/Spring+Flat Washer LONG FEI: p3x6l 2

4 Flat Head Screw LONG FEI: f#6-32X8 1

5 Round Head Screw LONG FEI: P6#32T T10 Nylok 1

6 Flat Head Screw LONG FEI:F3x5 NYLOK NI+Heat Treatment 4

7 Round Head Screw LONG FEI:P2x3 ISO+NYLON 4

8 Price for Plastic Screw 1

9 Plastic Nut GIN LIAN: M6HW 1

10 Thermal Pad Apus: 3A2015001001500 1

11 eCC3800E Quick Reference Guide VER: A SIZE: A4 1

12 Dow Corning 340 Silicone Heat Sink Compound (3g) 1

13 eCC3800E DVD Driver VER:1.0 1

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