Extech Instruments S4000T User manual

Revision: 1.2
10/01/2007
S
S4 40 00 00 0T T
U
Us se er r G Gu ui id de e

Table of Contents
Declaration of Conformity...................................................................................4
General Precautions............................................................................................5
Safety .................................................................................................................5
1. Getting Started ...............................................................................................6
1.1 Unpacking the Printer ..............................................................................................6
1.2 Installing and Charging the Battery Cartridge..............................................................7
1.3 Reading the LED Status............................................................................................9
1.4 Attaching Optional Belt Loop System........................................................................ 10
2. Loading Supplies...........................................................................................11
2.1 Adding Paper/Labels.............................................................................................. 11
2.2 Tearing Paper ....................................................................................................... 12
3. Using the Printer...........................................................................................13
3.1 Initial power up and self-test .................................................................................. 13
3.2 Connecting the Printer ........................................................................................... 14
3.3 Communications ................................................................................................... 15
3.4 Infrared Communications Mode (IRDA Only) ............................................................. 16
3.5 Bluetooth/802.11 Communications (Option).............................................................. 17
3.6 Magnetic Stripe Reader .......................................................................................... 17
3.7 Programming Information ...................................................................................... 18
4. Printer Maintenance......................................................................................22
4.1 Print Head Cleaning Instructions.............................................................................. 22
4.2 Charging the Printer Battery ................................................................................... 22
4.3 Verifying Battery Charge State................................................................................ 24
4.4 Battery and Safety Information ............................................................................... 24
4.5 Recycling Batteries................................................................................................ 25
4.6 Trouble Shooting................................................................................................... 25
4.7 Printer Supplies .................................................................................................... 26
5. Specifications................................................................................................27
5.1 Printer Specifications (subject to change without notice)............................................. 27
5.2 Supply Specifications............................................................................................. 28
5.3 Regulatory Notes .................................................................................................. 28
S4000T User’s Guide Rev 1.2 2

6. Customer Support.........................................................................................30
6.1 Online Technical Assistance .................................................................................... 30
6.2 Technical Support Request ..................................................................................... 30
S4000T User’s Guide Rev 1.2 3

Declaration of Conformity
Name Extech Instruments Corporation
Manufacturer’s Address 285 Bear Hill Road, Waltham, MA 02451, USA
Telephone: [phone]
Declares that the Product
Product Name: Portable Receipt Printer
Model Number:
S4000T
Optionally Containing: 1) Bluetooth™ radio short range OEM module
from connectBlue ab, cB-0701-01; FCC ID PVH
070101.Conforms to R&TTE Directives:
1999/5/EC (EN 300 328-2),
2) EMC Directive 89/336/EEC (EN 301 489-1 and
-17);and Low Voltage Directive 73/23/EEC (EN
61131-2)
3) 802.11 Wi-Fi Module
Conforms to the following
regulation and/or standards:
FCC: Part 15 Subpart B, Class B
CE: EN60950
CE: EN55022 Class B;
CE: EN61000-3-2;
CE: EN61000-3-3 ;
CE: EN50024
Supplementary Information : •The product complies with EMC Directive
89/336/EEC and Low Voltage Directive
73/23/EEC
•The product conforms to ANSI/UL STD 60950
& Certified to CAN/CSA STD C22.2 No. 60950-
00
•CB Certified
•ETL Listed, control # 3046813
Place: Waltham, MA, USA
Date: January 10, 2006
Signature:
Antony Revis
Antony Revis, General Manager
S4000T User’s Guide Rev 1.2 4

General Precautions
Before using this product be sure to read through this manual. After reading please keep the
manual in a safe place for future reference.
The information contained herein is subject to change without notice of any type.
Extech is not responsible for any operational results regardless of missing information, errors
or any misprinting in this manual.
Extech is not responsible for problems created as a result of using options and consumables
not approved by them.
This product is designed for servicing at an Authorized Service Center. Other than routine
maintenance described in this manual the user should not attempt to repair service or
disassemble this product.
Incorrect operation, handling, improper supplies and operating environments may cause
damage or otherwise affect the proper operation of this product. Such actions invalidate the
product warranty.
Safety
In this manual and on the Printer and accessories we make use of internationally recognized safety symbols as
follows:
Caution! Refer to the explanation in this Manual
Caution! Risk of electric shock
Double Insulation or Reinforced insulation
DC, Direct Current or Voltage
AC+DC, Current or Voltage
S4000T User’s Guide Rev 1.2 5

1. Getting Started
1.1 Unpacking the Printer
The S4000T portable printer is a full featured portable receipt printer designed for varied job
environments including field service, field sales, hospitality and restaurants, ticketing and many
others where point of service receipts are required. The package contains:
Printer
Battery Cartridge
Universal Adapter (USA,UK, European and Australian plugs) for charging the battery inside
the printer
Roll of paper supply (already loaded in the printer).
Both cabled and wireless communication is possible. Figure 1 shows an overview of the S4000T
printer.
Overview
FIGURE 1 – PRINTER OVERVIEW
S4000T User’s Guide Rev 1.2 6

1.2 Installing and Charging the Battery Cartridge
Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the
printer’s battery must be charged before using it.
Extech batteries must be cycled several times to achieve maximum capacity.
To cycle a battery fully charge it and then allow full discharge through normal
use in the printer.
Note: Refer to Figure 2 below to install the battery pack in the printer.
Unlock the battery door by sliding the battery door locking tab up.
Open the battery door.
Insert the battery as shown. The battery side with two contact terminals should be facing
down to make contact with the two spring probes inside the battery compartment.
Close the battery door.
Lock the battery door by sliding the battery door locking tab down.
FIGURE 2: INSTALLING THE BATTERY CARTRIDGE
Note: If paper door does not open easily, tap the printer against the palm of your hand near the
paper door hinge.
Note: Ensure that battery side with 2 contact terminals is facing down to make contact with the
spring probes inside the battery compartment
1.2.2 Charging the Battery
Plug battery charger adaptor output cable into battery charger connector as shown in Figure 2.
Plug battery charger adaptor into the appropriate AC line voltage socket.
S4000T User’s Guide Rev 1.2 7

The Yellow/Amber charging LED will illuminate indicating that the battery is being charged.
The battery will be fast charged and after about 180 minutes the LED will turn off.
To remove the battery cartridge, open the battery door and tip the battery out of the printer.
Note: To ensure a full charge do not operate the printer while charging.
Note: The wall mounted charger is a Class II equipment. Multiple plug configurations comply
with most international standards. The wall mounted charger is not supplied with plugs for use in
Korea
Model S4000T
Input Voltage/Current 100-240 VAC/0.4A
Input Frequency 47-63 Hz
Output Voltage/Current 10VDC/1.32A
Do not use a charger not approved by Extech for use with the S4000T. Use of
an unapproved charger could damage the battery pack or the printer and will
void the warranty.
The battery terminals are well recessed inside the printer. Do not allow them
to contact conductive material since this may create a short circuit which
could cause injury or start a fire.
When using the wall mounted charger ensure the socket outlet is close to the
printer and easily accessible during the battery recharging process. Either
switch the socket off (if supplied with a socket switch) or pull out the charger
from the socket or disconnect the plug from the printer in the event of any
problems.
S4000T User’s Guide Rev 1.2 8

1.3 Reading the LED Status
The illustration below points out the location of the LED indicators described in Table 1.
FIGURE 3: LED INDICATOR LOCATIONS
This table explains the LED indicator status. Refer to Figure 1 for the locations described for
ON/OFF and FEED pushbutton switches and AC adaptor socket.
Table 1 - Reading the LED Status
LED INDICATOR State Status
Flashing Green indicates that Power is ON and that the printer is in RS232 serial
or IrDA mode.
On -
Green Steady Green state when communicating with host.
Flashing Blue indicates that Power is ON and that the printer is in Bluetooth
mode.
On - Blue
Steady Blue state during transmit/receive.
Flashing Orange indicates the power is ON and that the printer is in 802.11
mode.
Communication
Status
LED # 1
On -
Orange
Steady Orange state during transmit/receive.
On -
Yellow The battery charger is charging the battery at a fast rate. The LED will turn off when the battery is fully charged
Battery
LED # 2 On - Red The battery voltage is low and needs charging
On -
Green • Indicates that MCR is ready to accept data. • Indicates that SCR is ready to accept data.
Magnetic
Card
Reader
(MCR) Status LED #
3 On - Red
• Steady Red, indicates an MCR/SCR fault condition or a printer error. The
printer is not ready to accept data.
• Printer is out-of-paper or Paper door is open.
• Flashing Red indicates the printhead is hot and printing is paused.
Note: Refer to the troubleshooting guide to determine error or fault condition.
S4000T User’s Guide Rev 1.2 9

1.4 Attaching Optional Belt Loop System
The belt loop system consists of two parts:
A knob located on the back part of the printer just above the battery door
A strap with click on connector
To attach the strap to the knob insert the knob located at the bottom of the printer into the slot
of the connector. Pull down until you hear a click. The printer is now secure. The loop is then
placed over your belt. Allow the printer to hang down to either the left or right hip.
To release the printer, press in on the two latches on the connector and pull the knob clear of
the slot. Note: Do not force or pull the printer from the connector without pressing in on the two latches
Knob
FIGURE 4: KNOB CONNECTION AND QUIK CLIP
S4000T User’s Guide Rev 1.2 10

2. Loading Supplies
2.1 Adding Paper/Labels
The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply
Specifications” for the width, thickness requirements and approved vendors.
Follow these steps to load printer paper.
Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated
in Figure 5.
The door will open slightly; open the rest of the way as shown.
FIGURE 5: OPENING THE PRINTER
Note: Paper Door Release button must be depressed when opening and closing paper door
Place the paper supply roll into the paper supply well. Make sure the paper supply unwinds
from the bottom as shown in Figure 6.
FIGURE 6: INSTALLING PAPER FIGURE 7: CLOSING PRINTER
S4000T User’s Guide Rev 1.2 11

Note: Pull paper Roll Leader Out of Printer. Note direction of paper travel.
Make sure some supply (2-3 inches) extends beyond the top of the paper supply well.
While pressing Paper Door Release button, Close paper door.
Close the paper door and press close as shown in Figure 7.
Press paper door down and let go off the Paper Door Release button as shown in Figure 7.
Turn on the printer by pressing Power button and test the paper advance function by
pressing the Paper Feed button. Verify that paper advances correctly.
Note: Paper Supply Roll
To prevent any possible damage to the printhead mechanism, it is important to verify that the
paper has not been fastened to the inside core in any way. The paper should be wound on the
core in such a way that the end of the paper will unwind freely from the core. If fastened by tape
or glue, the core will be pulled into the mechanism causing jamming and possible gear damage.
Proper paper roll supplies are available from Extech as P/N 757064.
2.2 Tearing Paper
The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as
indicated, then tear down and across against the tear bar to tear the paper. See Figure 8 for
details.
FIGURE 8: TEARING PAPER
The tear may have sharp edges
Note: Using the tear bar is the only way to tear the paper.
Note: Pulling up and pulling sideways without using the tear bar can cause a paper jam due to
paper misalignment in the print head mechanism
S4000T User’s Guide Rev 1.2 12

3. Using the Printer
3.1 Initial power up and self-test
Once the Battery is charged and the paper is loaded, an initial power up self-test can be
performed:
Press the <On/Off> switch once. This turns the printer on. LED #1 illuminates in green,
blue or orange depending on the mode of communication.
oThe printer will stay ON until it is manually turned OFF.
oIf the printer is set for infrared communications (IrDA) mode the printer will stay
on all the time. Pressing the <On/Off> switch again will turn the printer off.
Press the <On/Off> switch to turn the printer off. The LED turns off.
To start the self-test, press and hold the <FEED> switch then press the <On/Off> switch.
The printer will start printing the self-test message. Release the <FEED> and <ON/OFF>
switches.
oPress the <On/Off> or <FEED> switch to stop or cancel the self-test print.
oThe first few lines of self-test show the printer firmware version, the current
printer settings (for example IrDA or Serial mode) and a list of any optional or
special features installed. Figure 9 shows a printing sample.
Dip Switch Location
FIGURE 9: SAMPLE SELF
FIGURE 10: DIP SWITCH
S4000T User’s Guide Rev 1.2 13

S4000T User’s Guide Rev 1.2 14
ON
12345678
3.2 Connecting the Printer
The S4000T printer supports Serial RS232 and IrDA compatible infrared communication
interfaces. Radio frequency (RF) Bluetooth ™communication is available as an optional
feature as well as 802.11 interfaces.
Serial, IrDA, Bluetooth and 802.11 communication settings can be changed via a DIP
switch located on the control card. See Figure 11 for details.
Printer drivers for Windows 95/98/NT/2000 and XP are available from Extech.
Printer CE print Control utility is available from Extech for Windows CE devices.
Printboy Print Utility from Bachmann Software or PalmPrint Utility from StevensCreek are
recommended for Palm Pilot devices.
3.2.1 Dip Switches Location
The DIP switch is located inside the battery compartment as illustrated above indicating
the location of this switch. Figure 10 shows the DIP switch location.
The functions assigned to these switches are shown in Table 2.
If the Serial interface is selected, the communication Parameters, Baud Rate, Data Bit and
Parity must be set.
Note: Optional serial cable is available for Serial RS232 communication (part # 5892RJD9).
3.2.2 Setting Dip Switches
FIGURE 11: DIP SWITCH #1 SHOWN IN “ON” POSITION
Note: Be careful when changing dip switch settings. Carefully use a pointer on the dip switch
you are going to change. DO NOT use a screw driver or apply excessive force.

3.2.2 Dip Switch Functions
Note: (Developer’s refer to Programming Manual for more information)
Table 2 – DIP Switch Setting
1 & 2 Communication SW1 SW2
RS 232 Off Off Flashing Green
IrDA On Off Flashing Green
Bluetooth Off On Flashing Blue
802.11 On On Flashing
3, 4 & 5 Baud Rate SW3 SW4 SW5
115200 Off Off Off
57600 On Off Off
38400 Off On Off
19200 On On Off
14400 Off Off On
9600 On Off On
2400 Off On On
1200 On On On
6 Parity Bit SW6
Parity Enabled On
Parity Disabled Off
7 Odd/Even SW7
Odd Parity Off
Even Parity On
8 Auto Power Save SW8
Power save disabled Off
Power save enabled On
Please note: In order for changes to the dip switch configuration to take effect, the printer power
must be reset. This action occurs automatically when the battery is removed to gain access to
the dip switches.
3.3 Communications
The S4000T Printer is able to support various modes of communication depending on the
selected dip switch settings indicated in Table 2.
Bluetooth or 802.11 RF communications is available if optional daughter boards are installed.
The printer can have either Bluetooth or 802.11 enabled but not both of them at the same
time.
Serial Communications specification
Dip Switch #1 and 2 must be in the <Off> position.
S4000T User’s Guide Rev 1.2 15

The RS232C Interface signals for the S4000T Series printers are terminated on a 6 PIN RJ
type data connector located on the side of the printer.
Six connections are provided from the Serial Interface to the host computer. Table 3 below
lists the Serial Interface signals and pin outs on the RJ connector and the connector pin
locations are shown in Figure 12.
A minimum of two connections are required for operation:
RXD – pin 3 and Common – pin 1.
Note: The communication Parameters: Baud rate, Data Bit and Parity must be set to be the
same as the host device settings.
FIGURE 12 - RJ DATA CONNECTOR
Table 3: 4000THS Printers’ Serial RS232C Interface Signals
RJ25 Connector
Pin Number Functional Description Signal Name
3 RS232 from Host (INPUT) RXD
2 RS232 from Printer (OUTPUT) TXD
6 Request to send from Host (INPUT) RTS
4 Clear to from Printer (OUTPUT) CTS
1,5 Logic common COM
3.4 Infrared Communications Mode (IRDA Only)
Dip Switch #1 must be in the <ON> position.
The printer can be powered up by pressing the power <On/Off> switch.
If no IrDA connection is made, the printer will automatically power down to a lower power
level to conserve battery life. It will remain in a “sleep” mode until an IrDA connection is
made, at which time the printer will “wake up” and print the requested data.
Pressing the power switch again will turn the printer <OFF>.
S4000T User’s Guide Rev 1.2 16

3.5 Bluetooth/802.11 Communications (Option)
Bluetooth operation: Dip Switch #1 must be in the <OFF> position. Dip Switch #2 must be in
the <ON> position.
802.11 operation: Dip Switch #1 and #2 must be in the <ON> position.
Note: Adjust baud rate settings to match those of the Bluetooth or 802.11 module in your
computing device.
The printer can be powered up by pressing the power <ON/OFF> switch
Pressing the power <On/Off> switch again will turn the printer <OFF>.
Note: It is necessary for the mobile computing device you are using to discover the printer. Refer
to the instructions provided by the systems integrator.
Note: Systems Integrators: Refer to the Bluetooth manual provided with your mobile computer
and the Bluetooth section of the Developer’s Manual/802.11 Application Note available for this
printer.
3.6 Magnetic Stripe Reader
•The Magnetic Card Reader is a factory-installed option. This option requires special
application software to read and process cards with a magnetic stripe, such as credit cards or
driver’s license
Note: Refer to the Figure 13 if your printer is equipped with the optional magnetic stripe reader.
•Quickly swipe the card through the reader either left to right or right to left. The magnetic
stripe must be facing toward the paper supply door as indicated below while it is passed
through the reader.
•Refer to Table 4 for the description of the LED indicator Status.
Table 4 - Magnetic Card LED Indicator
LED indicator State Status
ON Ready/waiting for card to be swiped
Green OFF Card not ready to be swiped or
Good swipe – Card data read
Red ON Error reading card’s data
S4000T User’s Guide Rev 1.2 17

S4000T User’s Guide Rev 1.2 18
FIGURE 13: USING THE MAGNETIC CARD READER
3.7 Programming Information
This section lists the printer control commands strings.
Note: System Developers: Please refer to S4000T programmer’s manual for further details.
Other features may be available and are described in the programmer’s manual
3.7.1 ASCII Control Characters
C
haracte
r
Hex
/
Dec
CO
NTR
O
L A
C
TI
O
N
EOT 04/04 End Of Text
BS 08/08 Back S
p
ace
HT 09/09 Horizontal Tab
LF 0A/10 Line Feed
VT 0B/11 Vertical Tab
FF 0C/12 Form Feed
CR 0D/13 Carria
g
e Return
SO 0E/14 Shift Out
SI 0F/15 Shift In
XON 11/17 Transmitter On
A
UXON 12/18 Printer on
XOFF 13/19 Printer receiver is off

S4000T User’s Guide Rev 1.2 19
A
UXOFF 15/21 Printer to Host:
p
rinter is off
CANCEL nd reset18/24 Cancel a
p
rinter BUFFER
ESC 1B/27 Esca
p
e
EXTEND 1C/28 Extended
p
rint
–
double hi
g
h
EXTEND OFF 1D/29 Extended
p
rint off/Normal
p
rint
3.7.2 ommandsPrinter Font C – Courier Character Set
Font Name PITCH
Char ctera si )ze (WxH Command String Downlo leadab
Monospace821BT
Monospace821BT 20CPI Short Font 10x18 ESC+’k’+’9’ NO
Monospace821BT 20CPI Bold 10x23 ESC+’k’+’8’ NO
Mono 1BTspace82 20CPI Normal 10x23 ESC+ k’+’7’’NO
Monospace821BT 10 CPI Normal 20x23 ESC+’k’+’6’ NO
Courier
Courier Mode 5 24 CPI normal 8x23 ESC+’k’+’5’ YES
Courier Mode 4 21 CPI normal 9x23 ESC+’k’+’4’ YES
Courier Mode 3 19 CPI normal 10x23 ESC+’k’+’3’ YES
Courier Mode 2 16 CPI normal 12x23 ESC+’k’+’2’ YES
Courier Mode 1 12 CPI normal 16x23 ESC+’k’+’1’ YES
Courier Mode 0 13 CPI rotated 14x16 ESC+’k’+’0’ NO
3.7.3 Printer Font Commands
Command String Printer Action
ESC - ‘F’ – 1 Selects International character set
ESC - ‘F’ – 2 Selects PC Line Draw character set
ESC – ‘U’ – ‘1’ Enable emphasized print
ESC – ‘U’ – ‘0’ Disable emphasized print
Esc - ‘U’ - ‘U’ Enable Underline
Esc - ‘U’ – ‘u’ Disable Underline
Esc – ‘U’ – ‘R’ Enable Reverse Printing
Esc – ‘U’- ‘n’ Disable Reverse Printing

Table 5 shows the International and PC Line Character sets from 32 through 255.
Table 5: International and PC Line Draw Character Set
3.7.4 Printer Graphic Commands
Command String Printer Action
ESC - ‘a’
–
n Select dot line s
p
acin
g
be
t
ween
p
rinted lines.
ESC - ‘J’
–
n Gra
p
hic Line Feed command
ESC - ‘P’ - ‘#’ Select Online mode
,
characters
p
rinted as received.
ESC - ‘P’ - ‘
$
’ Select Buffer mode
,
characters are
p
rinted on
(
^ D
)
ESC - ‘V’ - n1
–
n2 8-bit Gra
p
hic command
ESC - ‘v’ - n1
–
n2 RLE Com
p
ressed Gra
p
hic command
S4000T User’s Guide Rev 1.2 20