Extech Instruments Andes 3 User manual

A
AN ND DE ES S 3 3
U
Us se er r G Gu ui id de e
Revision: 1.0
10/01/2007

Table of Contents
Provisional Declaration of Conformity .......................................................... 4
General Precautions ..................................................................................... 5
Safety........................................................................................................... 5
1. Getting Started......................................................................................... 6
1.1 Unpacking the Printer........................................................................................ 6
1.2 Installing and Charging the Battery Cartridge ....................................................... 7
1.3 Reading the LED Status..................................................................................... 9
1.4 Attaching Belt Loop System ..............................................................................11
2. Loading Supplies .................................................................................... 12
2.1 Adding Paper/Labels ........................................................................................12
2.2 Tearing Paper .................................................................................................13
3. Using the Printer .................................................................................... 14
3.1 Initial Power Up and Self-Test ...........................................................................14
3.2 Connecting the Printer......................................................................................15
3.3 Communications..............................................................................................17
3.4 Infrared Communications Mode (IrDA) ...............................................................18
3.5 Bluetooth/802.11b Communications (Option) ......................................................18
3.6 Magnetic Stripe Reader (Option)........................................................................19
3.7 Programming Information.................................................................................20
4. Printer Maintenance ............................................................................... 24
4.1 Print Head Cleaning Instructions........................................................................24
4.2 Charging the Printer Battery..............................................................................24
4.3 Verifying Battery Charge State ..........................................................................25
4.4 Battery and Safety Information .........................................................................26
4.5 Recycling Batteries ..........................................................................................26
4.6 Trouble Shooting.............................................................................................26
4.7 Printer Supplies...............................................................................................28
5. Specifications ......................................................................................... 29
5.1 Printer Specifications .......................................................................................29
5.2 Supply Specifications .......................................................................................29
5.3 Regulatory Notes.............................................................................................30
ANDES3 User’s Guide Rev 1.0 2

6. Customer Support .................................................................................. 31
6.1 Online Technical Assistance...............................................................................31
6.2 Technical Support Request................................................................................31
ANDES3 User’s Guide Rev 1.0 3

Provisional Declaration of Conformity
Name: Extech Instruments Corporation
Manufacturer’s Address 285 Bear Hill Road, Waltham, MA 02451, USA
Telephone: [phone]
Declares that the Product
Product Name: Portable Receipt Printer
Model Number: ANDES 3
Optionally Containing: 1) Bluetooth™ radio short range OEM module from
connectBlue ab, cB-0701-01; FCC ID PVH 070101.
Conforms to R&TTE Directives: 1999/5/EC (EN 300
328-2)
2) EMC Directive 89/336/EEC (EN 301 489-1 and -
17); and Low Voltage Directive 73/23/EEC (EN
61131-2)
3) 802.11 Wi-Fi Module
Conforms to the following
regulation and/or standards:
SUBMITTED FOR TESTING FCC: Part 15 Subpart B, Class B
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
CE: EN60950
CE: EN55022 Class B
CE: EN61000-3-2
CE: EN61000-3-3
CE: EN50024.
Supplementary Information :
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
SUBMITTED FOR TESTING
The product complies with EMC Directive
89/336/EEC and Low Voltage Directive
73/23/EEC
The product conforms to ANSI/UL STD 60950 &
Certified to CAN/CSA STD C22.2 No. 60950-00
CB Certified
ETL Listed, control # 3046813
IEC 68 certified
IP54 certified
Place: Waltham, MA, USA
Date:
Signature:
Antony Revis, General Manager
ANDES3 User’s Guide Rev 1.0 4

General Precautions
Before using this product be sure to read through this manual. After reading please
keep the manual in a safe place for future reference.
The information contained herein is subject to change without notice of any type.
Extech is not responsible for any operational results regardless of missing information,
errors or any misprinting in this manual.
Extech is not responsible for problems created as a result of using options and
consumables not approved by them.
This product is designed for servicing at an Authorized Service Center. Other than
routine maintenance described in this manual the user should not attempt to repair,
service or disassemble this product.
Incorrect operation, handling or improper operating environments may cause damage
or otherwise affect the proper operation of this product. Such actions invalidate the
product warranty.
Safety
In this manual and on the Printer and accessories we make use of internationally recognized
safety symbols as follows:
Caution! Refer to the explanation in this Manual
Caution! Risk of electric shock
Double Insulation or Reinforced Insulation
DC, Direct Current or Voltage
AC+DC, Current or Voltage
ANDES3 User’s Guide Rev 1.0 5

1. Getting Started
1.1 Unpacking the Printer
The ANDES 3 portable printer is a full featured portable receipt printer designed for varied
job environments including field service, field sales, hospitality and restaurants, ticketing and
many others where point of service receipts are required. The package contains:
Printer
Battery Cartridge
Universal Adapter (USA,UK, European and Australian plugs) for charging the battery
inside the printer
Belt Loop System and
Roll of paper supply (already loaded in the printer).
Both cabled and wireless communication is possible.
Overview
FIGURE 1: PRINTER OVERVIEW
ANDES3 User’s Guide Rev 1.0 6

1.2 Installing and Charging the Battery Cartridge
Note: One battery cartridge is included with the printer. Similar to a cordless phone battery,
the printer’s battery must be charged before using it.
Extech batteries must be cycled several times to achieve maximum capacity. To
cycle a battery fully charge it and then allow full discharge through normal use in
the printer
1.2.1: Installing the battery
Note: Refer to Figure 2 below to install the battery pack in the printer.
Unlock the battery door by sliding the battery door locking tab down
Open the battery door
Insert the battery as shown. The battery side with two contact terminals should be facing
down to make contact with the two spring probes inside the battery compartment.
Close the battery door.
Lock the battery door by sliding the battery door locking tab up
FIGURE 2: INSTALLING THE BATTERY CARTRIDGE
Note: Ensure the battery is properly seated before closing door. To ensure a full charge do
not operate the printer while charging.
ANDES3 User’s Guide Rev 1.0 7

1.2.2 Charging the Battery
Plug battery charger adaptor output cable into the battery charger connector as shown
in Figure 3.
FIGURE 3 – BATTERY CHARGER
Plug battery charger adaptor into the appropriate AC line voltage socket.
The Yellow/Amber charging LED will illuminate indicating that the battery is being
charged
The battery will be fast charged and after about 180 minutes. The LED will turn off
To remove the battery cartridge, open the battery door and tip the battery out of the
printer.
Note: To ensure a full charge do not operate the printer while charging.
Note: The wall mounted charger is a Class II equipment (
) . Multiple plug configurations
comply with most international standards. The wall mounted charger is not supplied with
plugs for use in Korea
Model ANDES 3
Input Voltage/Current 100-240 VAC/0.4A
Input Frequency 47-63 Hz
Output Voltage/Current ( )10VDC/1.32A
ANDES3 User’s Guide Rev 1.0 8

Do not use a charger not approved by Extech for use with the ANDES 3.
Use of an unapproved charger could damage the battery pack or the
printer and will void the warranty.
The battery terminals are well recessed inside the printer. Do not allow
them to contact conductive material since this may create a short circuit
which could cause injury or start a fire.
When using the wall mounted charger ensure the socket outlet is close to
the printer and easily accessible during the battery recharging process.
Either switch the socket off (if supplied with a socket switch) or pull out
the charger from the socket or disconnect the plug from the printer in the
event of any problems.
1.3 Reading the LED Status
The illustration below points out the location of the LED indicators described in Table 1.
FIGURE 4 – LED INDICATOR LOCATIONS
Note: Refer to the Troubleshooting guide to determine error or fault condition.
Table 1 explains the LED indicator status. Refer to Figure 4 for the locations described for
ON/OFF and FEED pushbutton switches and AC adaptor socket
ANDES3 User’s Guide Rev 1.0 9

Table 1 - Reading the LED Status
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