EXTREMEMOBILITY AP510e User manual

ExtremeMobility AP510e
FCC/WR
Installation Guide
9035996-01 Rev AA
Published July 2019

Copyright © 2019 Extreme Networks, Inc. All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information
contained in this document and its website without prior notice. The reader should in all cases
consult representatives of Extreme Networks to determine whether any such changes have been
made.
The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
Trademarks
Extreme Networks and the Extreme Networks logo are trademarks or registered trademarks of
Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property of
their respective owners and may be trademarks or registered trademarks of their respective
companies/owners.
For additional information on Extreme Networks trademarks, please see:
www.extremenetworks.com/company/legal/trademarks
Software Licensing
Some software files have been licensed under certain open source or third-party licenses. End-
user license agreements and open source declarations can be found at:
www.extremenetworks.com/support/policies/software-licensing
Support
For product support, phone the Global Technical Assistance Center (GTAC) at 1-800-998-2408
(toll-free in U.S. and Canada) or [phone]. For the support phone number in other
countries, visit: http://www.extremenetworks.com/support/contact/
For product documentation online, visit: https://www.extremenetworks.com/documentation/

Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Providing Feedback to Us................................................................................................................................................ 4
Getting Help.............................................................................................................................................................................5
Documentation and Training...........................................................................................................................................6
Chapter 1: Overview...................................................................................................................7
AP510e Features....................................................................................................................................................................7
AP510e LEDs Status.......................................................................................................................................................... 10
Chapter 2: Installation Process............................................................................................... 12
Verifying the Box Contents.............................................................................................................................................12
Mounting and Connecting the AP...............................................................................................................................13
Mounting Brackets and Accessories Usage............................................................................................................13
Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling.......................................................................... 15
Mounting to a Suspended/Drop Ceiling................................................................................................................. 25
Mounting the AP to a Junction/Gang box.............................................................................................................29
Mounting the access point to a Beam.....................................................................................................................30
Chapter 3: Operational Description of Antenna Configuration and RF Output Power
Setting....................................................................................................................................... 33
Chapter 4: Antenna Information............................................................................................34
Antenna configurations for external antenna models......................................................................................34
AP510e Antenna Information........................................................................................................................................35
Chapter 5: Specifications........................................................................................................37
Chapter 6: Regulatory Information....................................................................................... 38
Safety Guidelines................................................................................................................................................................38
FCC Declaration of Conformity Statement............................................................................................................38
FCC Radiation Exposure Statement......................................................................................................................... 39
FCC OEM Integrator Note..............................................................................................................................................39
Industry Canada Notice...................................................................................................................................................39
Detachable Antenna Usage..........................................................................................................................................40
Korea BLE Antennas Support....................................................................................................................................... 41
Supplement to Product Instructions.........................................................................................................................42
NCC Statement....................................................................................................................................................................42
Brazil Anatel Statement.................................................................................................................................................. 42
MPE Distance - Mobile Devices................................................................................................................................... 43
CE Statement....................................................................................................................................................................... 43
European Waste Electrical and Electronic Equipment (WEEE) Notice..................................................44
Hazardous Substances.................................................................................................................................................... 44
Declaration of Conformity in Languages of the European Community................................................. 44
Index.......................................................................................................................................... 47
ExtremeMobility AP510e FCC/WR 3

Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and
other Extreme Networks®publications.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New! New Content Displayed next to new content. This is searchable text within the PDF.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
Providing Feedback to Us
Quality is our first concern at Extreme Networks, and we have made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you! We welcome all feedback but especially want to know
about:
•Content errors or confusing or conflicting information.
ExtremeMobility AP510e FCC/WR 4

•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can
do so in two ways:
•Use our short online feedback form at https://www.extremenetworks.com/documentation-
feedback/.
•Email us at [e-mail].
Please provide the publication title, part number, and as much detail as possible, including the topic
heading and page number if applicable, as well as your suggestions for improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme
Portal
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases
and service contracts, download software, and obtain product licensing, training, and
certifications.
The Hub A forum for Extreme Networks customers to connect with one another, answer questions, and
share ideas and feedback. This community is monitored by Extreme Networks employees, but is
not intended to replace specific guidance from GTAC.
Call GTAC For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or [phone]. For
the support phone number in your country, visit: www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1 Go to www.extremenetworks.com/support/service-notification-form.
2 Complete the form with your information (all fields are required).
Preface
ExtremeMobility AP510e FCC/WR 5

3 Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4 Click Submit.
Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies,
and other product resources
https://www.extremenetworks.com/resources/
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is
available at: www.extremenetworks.com/support/policies/open-source-declaration/.
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For more information, visit www.extremenetworks.com/education/.
Preface
ExtremeMobility AP510e FCC/WR 6

1Overview
AP510e Features
AP510e LEDs Status
The AP510e is a next generation, indoor ceiling mount model enterprise class 802.11ax access point
(AP). The “e” in AP510e indicates that it comes with external antennas. The AP features dual-band radio,
eight RP-SMA WiFi ports, one Bluetooth port, and one internal Bluetooth Low Energy (BLE) antenna.
The Bluetooth port can be used for a remote antenna in place of the internal antenna. The AP has an
extended operating temperature range.
The AP510e can be mounted on a dry or wood wall, solid flat ceiling, junction/gang box, and on a
suspended or drop ceiling.
Note
The AP510e requires a minimum base firmware of WiNG 7.1.1.
AP510e Features
The enterprise class 802.11ax AP510e access point has the following features:
•Radios: 2 radios (1 dual band, 2.4GHz and 5GHz, and 1 band locked 5GHz); 1 IoT radio (2.4 GHz).
•Console Port: RJ45.
•Two Ethernet ports:
•One multi-rate GE/2.5GE/5GE port (LAN1) with PoE
•10/100/1000 Ethernet Port (LAN2) with PoE
•LEDs: 6 – All LEDs will be on during reset (see AP510e LEDs Status for details).
•One Reset button.
•Power: PoE 802.3af; 12VDC external power in connector (see AP510e Powering Methods for details).
•Antenna Connectors:
•Eight RP-SMA external antenna connectors
•One RP-SMA BLE antenna connector
•One BLE (Bluetooth Low Energy) internal antenna connector
Note
The BLE internal antenna is used if no BLE antenna is attached to the port. For antenna
configurations, see Antenna configurations for external antenna models.
•Temperature:
•-20°C to +50°C (-4° F to + 122° F) @ 6000 ft.
ExtremeMobility AP510e FCC/WR 7

•-20°C to +55°C (-4° F to + 131° F) @ Sea Level.
•Enclosure: Plastic with metal base.
Figure 1: Top view of AP510e
Figure 2: Side view of AP510e
Overview
ExtremeMobility AP510e FCC/WR 8

Figure 3: AP510e back ports
Table 3: Description of back ports of AP510e
Number Description
1 Kensignton lock
2 12V DC power supply
3 Console port
4 GE 2 (GE)
5 GE 1 (5 GE)
AP510e Powering Methods
You can power the AP through the RJ45 Ethernet port (LAN 1 (5GE) and LAN2 (GE) ports, see Figure 3
on page 9). If you need to power the AP510e with an external 12V DC power supply, you can plug the
power cord into the power connector on the back of the AP. There is no wall mount bracket for the 12V
DC power supply. When the device is powered on, the power LED on the front face of the AP is lit.
Overview
ExtremeMobility AP510e FCC/WR 9

Table 4: AP510e Powering Methods
Power Source Description
Power over Ethernet (PoE) Power is provided through the RJ45 Ethernet port (LAN
ports on AP510e back ports, items #4 and #5) of
AP510e, compliant to be powered with 802.3af and
provides full functionality with 802.3at. This is the
preferred method of powering the AP on ceiling and
high wall installations.
External 12V DC power supply (optional; ordering part
#37219 - PWR 12VDC, 3A, 2.5mm x 5.5mm connector)
The AP510e can also be powered by an external DC
power supply plugged into an AC source. Plug the
supply’s input jack into the 12V DC (AP510e back ports,
item #2) port.
Note
PoE is disabled when external power supply is used.
AP510e Power Table
The following table provides information on the status of the side ports on the access point when
powered using 802.3af and 802.3at technology:
AP510e 802.3af 802.3at
Radio 1 2x2 (14dBm) 4x4 (16dBm)
Radio 2 2x2 (14dBm) 4x4 (16dBm)
BLE ON ON
GE1 ON ON
GE2 ON ON
Dual band Yes Yes
Dual 5G No Yes
AP510e LEDs Status
LEDs Status
The AP510e LEDs are located on the front face of the AP but are not visibly marked.
Overview
ExtremeMobility AP510e FCC/WR 10