EXTREMEMOBILITY AP510e User manual

ExtremeMobility AP510e
FCC/WR
Installation Guide
9035996-01 Rev AA
Published July 2019

Copyright © 2019 Extreme Networks, Inc. All rights reserved.
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Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Providing Feedback to Us................................................................................................................................................ 4
Getting Help.............................................................................................................................................................................5
Documentation and Training...........................................................................................................................................6
Chapter 1: Overview...................................................................................................................7
AP510e Features....................................................................................................................................................................7
AP510e LEDs Status.......................................................................................................................................................... 10
Chapter 2: Installation Process............................................................................................... 12
Verifying the Box Contents.............................................................................................................................................12
Mounting and Connecting the AP...............................................................................................................................13
Mounting Brackets and Accessories Usage............................................................................................................13
Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling.......................................................................... 15
Mounting to a Suspended/Drop Ceiling................................................................................................................. 25
Mounting the AP to a Junction/Gang box.............................................................................................................29
Mounting the access point to a Beam.....................................................................................................................30
Chapter 3: Operational Description of Antenna Configuration and RF Output Power
Setting....................................................................................................................................... 33
Chapter 4: Antenna Information............................................................................................34
Antenna configurations for external antenna models......................................................................................34
AP510e Antenna Information........................................................................................................................................35
Chapter 5: Specifications........................................................................................................37
Chapter 6: Regulatory Information....................................................................................... 38
Safety Guidelines................................................................................................................................................................38
FCC Declaration of Conformity Statement............................................................................................................38
FCC Radiation Exposure Statement......................................................................................................................... 39
FCC OEM Integrator Note..............................................................................................................................................39
Industry Canada Notice...................................................................................................................................................39
Detachable Antenna Usage..........................................................................................................................................40
Korea BLE Antennas Support....................................................................................................................................... 41
Supplement to Product Instructions.........................................................................................................................42
NCC Statement....................................................................................................................................................................42
Brazil Anatel Statement.................................................................................................................................................. 42
MPE Distance - Mobile Devices................................................................................................................................... 43
CE Statement....................................................................................................................................................................... 43
European Waste Electrical and Electronic Equipment (WEEE) Notice..................................................44
Hazardous Substances.................................................................................................................................................... 44
Declaration of Conformity in Languages of the European Community................................................. 44
Index.......................................................................................................................................... 47
ExtremeMobility AP510e FCC/WR 3

Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and
other Extreme Networks®publications.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New! New Content Displayed next to new content. This is searchable text within the PDF.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
Providing Feedback to Us
Quality is our first concern at Extreme Networks, and we have made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you! We welcome all feedback but especially want to know
about:
•Content errors or confusing or conflicting information.
ExtremeMobility AP510e FCC/WR 4

•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can
do so in two ways:
•Use our short online feedback form at https://www.extremenetworks.com/documentation-
feedback/.
•Email us at [e-mail].
Please provide the publication title, part number, and as much detail as possible, including the topic
heading and page number if applicable, as well as your suggestions for improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme
Portal
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases
and service contracts, download software, and obtain product licensing, training, and
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The Hub A forum for Extreme Networks customers to connect with one another, answer questions, and
share ideas and feedback. This community is monitored by Extreme Networks employees, but is
not intended to replace specific guidance from GTAC.
Call GTAC For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or [phone]. For
the support phone number in your country, visit: www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1 Go to www.extremenetworks.com/support/service-notification-form.
2 Complete the form with your information (all fields are required).
Preface
ExtremeMobility AP510e FCC/WR 5

3 Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
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Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies,
and other product resources
https://www.extremenetworks.com/resources/
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is
available at: www.extremenetworks.com/support/policies/open-source-declaration/.
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For more information, visit www.extremenetworks.com/education/.
Preface
ExtremeMobility AP510e FCC/WR 6

1Overview
AP510e Features
AP510e LEDs Status
The AP510e is a next generation, indoor ceiling mount model enterprise class 802.11ax access point
(AP). The “e” in AP510e indicates that it comes with external antennas. The AP features dual-band radio,
eight RP-SMA WiFi ports, one Bluetooth port, and one internal Bluetooth Low Energy (BLE) antenna.
The Bluetooth port can be used for a remote antenna in place of the internal antenna. The AP has an
extended operating temperature range.
The AP510e can be mounted on a dry or wood wall, solid flat ceiling, junction/gang box, and on a
suspended or drop ceiling.
Note
The AP510e requires a minimum base firmware of WiNG 7.1.1.
AP510e Features
The enterprise class 802.11ax AP510e access point has the following features:
•Radios: 2 radios (1 dual band, 2.4GHz and 5GHz, and 1 band locked 5GHz); 1 IoT radio (2.4 GHz).
•Console Port: RJ45.
•Two Ethernet ports:
•One multi-rate GE/2.5GE/5GE port (LAN1) with PoE
•10/100/1000 Ethernet Port (LAN2) with PoE
•LEDs: 6 – All LEDs will be on during reset (see AP510e LEDs Status for details).
•One Reset button.
•Power: PoE 802.3af; 12VDC external power in connector (see AP510e Powering Methods for details).
•Antenna Connectors:
•Eight RP-SMA external antenna connectors
•One RP-SMA BLE antenna connector
•One BLE (Bluetooth Low Energy) internal antenna connector
Note
The BLE internal antenna is used if no BLE antenna is attached to the port. For antenna
configurations, see Antenna configurations for external antenna models.
•Temperature:
•-20°C to +50°C (-4° F to + 122° F) @ 6000 ft.
ExtremeMobility AP510e FCC/WR 7

•-20°C to +55°C (-4° F to + 131° F) @ Sea Level.
•Enclosure: Plastic with metal base.
Figure 1: Top view of AP510e
Figure 2: Side view of AP510e
Overview
ExtremeMobility AP510e FCC/WR 8

Figure 3: AP510e back ports
Table 3: Description of back ports of AP510e
Number Description
1 Kensignton lock
2 12V DC power supply
3 Console port
4 GE 2 (GE)
5 GE 1 (5 GE)
AP510e Powering Methods
You can power the AP through the RJ45 Ethernet port (LAN 1 (5GE) and LAN2 (GE) ports, see Figure 3
on page 9). If you need to power the AP510e with an external 12V DC power supply, you can plug the
power cord into the power connector on the back of the AP. There is no wall mount bracket for the 12V
DC power supply. When the device is powered on, the power LED on the front face of the AP is lit.
Overview
ExtremeMobility AP510e FCC/WR 9

Table 4: AP510e Powering Methods
Power Source Description
Power over Ethernet (PoE) Power is provided through the RJ45 Ethernet port (LAN
ports on AP510e back ports, items #4 and #5) of
AP510e, compliant to be powered with 802.3af and
provides full functionality with 802.3at. This is the
preferred method of powering the AP on ceiling and
high wall installations.
External 12V DC power supply (optional; ordering part
#37219 - PWR 12VDC, 3A, 2.5mm x 5.5mm connector)
The AP510e can also be powered by an external DC
power supply plugged into an AC source. Plug the
supply’s input jack into the 12V DC (AP510e back ports,
item #2) port.
Note
PoE is disabled when external power supply is used.
AP510e Power Table
The following table provides information on the status of the side ports on the access point when
powered using 802.3af and 802.3at technology:
AP510e 802.3af 802.3at
Radio 1 2x2 (14dBm) 4x4 (16dBm)
Radio 2 2x2 (14dBm) 4x4 (16dBm)
BLE ON ON
GE1 ON ON
GE2 ON ON
Dual band Yes Yes
Dual 5G No Yes
AP510e LEDs Status
LEDs Status
The AP510e LEDs are located on the front face of the AP but are not visibly marked.
Overview
ExtremeMobility AP510e FCC/WR 10

Figure 4: AP510e LEDs
Table 5: AP510e LEDs Status
LED Icon LED Color Description
AP Status GREEN Normal operational status
AMBER Non-operational status
GE1 Ethernet AMBER 100 Mbps
GREEN 1000 Mbps
PURPLE 2.5G/5G
GE2 Ethernet AMBER 100 Mbps
GREEN 1000 Mbps
Radio #1 Status GREEN 2.4GHz
AMBER 5GHz
WHITE Sensor
Radio #2 Status AMBER 5GHz
IoT (BLE) BLUE Indicates BLE is enabled
OFF Non-operational status
Overview
ExtremeMobility AP510e FCC/WR 11

2Installation Process
Verifying the Box Contents
Mounting and Connecting the AP
Mounting Brackets and Accessories Usage
Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling
Mounting to a Suspended/Drop Ceiling
Mounting the AP to a Junction/Gang box
Mounting the access point to a Beam
Follow this procedure to install the AP510e access point:
1Verify the box contents.
2 Review the Safety Guidelines.
3 Mount the AP to a dry or wood wall, solid flat ceiling, on a suspended/drop ceiling, to a junction/
gang box, or to a beam.
4 Connect the power supply.
Verifying the Box Contents
Before you install the AP510e access point, make sure that you have all the necessary parts.
1 Verify that the box contains the following items:
Table 6: AP510e Box Contents
Quantity Items
1 AP510e Quick Reference Guide
1 ExtremeCloud™Quick Start Card
1 Mounting bracket for 802.11ax indoor access point
1 AP510e access point
2 Phillips pan-head wood screws
2 Screw-in anchors
2 Perform a visual inspection of the access point for any physical damage. Contact Extreme Networks
Support if there is any damage.
ExtremeMobility AP510e FCC/WR 12

Mounting and Connecting the AP
Caution
Only qualified personnel should perform installation procedures.
Use these instructions as guidelines for mounting and connecting the AP510e easily and safely.
The AP510e comes with a stainless-steel main mounting bracket (#37201) that can be used to mount
the access point on a flat t-bar with flat ceiling tiles, flat surfaces, beams, and some junction/gang
boxes. An adaptor and brackets are available for mounting the AP to non-flat ceiling tiles and t-bars.
To mount the AP510e on a junction/gang box, use the optional bracket (WS-MBI-WALL04; #30516). All
additional and optional parts are sold separately. For more information on brackets and accessories,
refer to Mounting Brackets and Accessories Usage on page 13 section.
Mounting Brackets and Accessories Usage
The access point comes with the main mounting bracket (#37201; mounting bracket for 802.11ax indoor
access points). There are various optional brackets, an adapter, and bracket accessories that can be
purchased separately.
Table 7: Brackets purchase order information
Part number Description
37201 Main mounting bracket for indoor access points
(included in the access point box), along with the 50
mm M3 security screw pack for main mounting bracket
30518 WS-MBI-DCMTR01 bracket
30516 WS-MBI-WALL04 bracket
37211 WS-MBI-DCFLUSH bracket
Table 8: Bracket accessories purchase order information
Part number Description
KT-135628-01 Universal mounting kit for wireless LAN (WLAN) access
points
37210 Flat metal easy-attach adapter for main mounting
bracket
BRKT-000147A-01 Beam clip accessory
30525; WS-CAB-RJ45-FLT01 RJ45 flat cable accessory for ceiling mount brackets
Table 9: Power supply purchase order information
Part number Description
37219 PWR 12V DC, 3A, 2.5 mm X 5.5 mm connector
Installation Process
ExtremeMobility AP510e FCC/WR 13

Table 10: Brackets and accessories usage for various installation options
Mounting
bracket
or
accessory
Wall
install
Solid flat
ceiling
install
Ceiling
install (T-
bar)
Ceiling
install
(protrude
d T-bar)
Junction
box
install
Beam
install
Ceiling
tile
protrusio
n
T-bar
widths
Notes
37201;
main
mounting
bracket
Yes Yes Yes Yes, by
adding
the
optional
T-bar
adapter
to the
main
mounting
bracket
No Yes, by
adding
the beam
clip
accessory
to the
main
mounting
bracket
No 15/16" This
bracket is
shipped
with the
access
point.
Installatio
n
methods:
Wall
mount or
flush
ceiling
mount
with
single
width.
KT-13562
8-01
accessory
; used
with main
mounting
bracket
No No Yes Yes No No Yes 15/16" Wall
mount or
protrude
d ceiling
mount
with
single
width.
30518
WS-MBI-
DCMTR01
bracket
No No Yes Yes No No Yes 9/16", 1.5",
15/16"
Protrude
d ceiling
mount
with
varying
widths.
30516
WS-MBI-
WALL04
bracket
Yes No No No Yes No No No Wall
mount
with
single
width.
Junction
box
installatio
n.
Installation Process
ExtremeMobility AP510e FCC/WR 14

Table 10: Brackets and accessories usage for various installation options (continued)
Mounting
bracket
or
accessory
Wall
install
Solid flat
ceiling
install
Ceiling
install (T-
bar)
Ceiling
install
(protrude
d T-bar)
Junction
box
install
Beam
install
Ceiling
tile
protrusio
n
T-bar
widths
Notes
37210 flat
metal
easy-
attach
adapter;
used with
main
mounting
bracket
Yes Yes No No No No No N/A Wall
mount,
ceiling
mount, or
install on
any solid
surface.
37211 WS-
MBI-
DCFLUSH
bracket
No No Yes Yes No No Yes 9/16", 1.5",
15/16"
Protrude
d ceiling
mount
with
varying
widths.
BRKT-00
0147A-01;
beam clip
accessory
No No No No No Yes No N/A The beam
clip is
attached
to the
main
mounting
bracket.
30525
WS-CAB-
RJ45-
FLT01
accessory
; used
with any
ceiling
bracket
No Yes Yes No No No No N/A This
accessory
can be
used only
with
ceiling
mount
brackets
listed in
this table.
Mounting the AP on a Dry or Wood Wall/Solid Flat Ceiling
The access point is installed on a dry or wood wall or to a solid flat ceiling using:
1 #37201, stainless-steel main mounting bracket that ships with the unit.
2 #30516, WS-MBI-WALL04 bracket, two Phillips pan-head screws, and screw-in anchors.
Note
The WALL04 bracket and screw-in anchors are used only for dry or wood wall mounting.
3 #37201, stainless-steel main mounting bracket with #37210, flat metal easy-attach adapter.
Installation Process
ExtremeMobility AP510e FCC/WR 15

4 Phillips pan head screws.
Tip
The best practice is to install the access point using the mounting brackets.
Mounting the access point to a wall using the Main Mounting Bracket
The stainless-steel main mounting bracket (#37201) ships with the access point and can be used to
mount the access point onto a wall. This is the recommended method of installation for a wall mounting
procedure.
Installation Process
ExtremeMobility AP510e FCC/WR 16

1 Using the main mounting bracket as a template, mark the hole centers on the wall.
Note
The four feet of the bracket and the direction of the arrow mark on the bracket must be
pointing up. The flat part of the bracket must be touching the surface it is being attached
to.
Figure 5: Main mounting bracket direction with hole centers
2 Drill two holes 83 mm (3.270") apart from each other on the wall where you want to mount the
access point.
3 Insert the screws into the holes of the mounting bracket and use the screw-in anchors if needed.
4 Insert the Ethernet cable's RJ45 connector into the LAN1 port.
Installation Process
ExtremeMobility AP510e FCC/WR 17

5 Insert the access point onto the bracket's four feet and slide it down to lock it in place.
Figure 6: Main mounting bracket attachment holes on the access point
Label Description
1 Guide posts to attach the security torx locking screw
Installation Process
ExtremeMobility AP510e FCC/WR 18

Figure 7: Mounting the access point onto the main mounting bracket
6 Attach the security torx locking screw to keep the main mounting bracket in place.
For more information, see Install a Security Torx Locking Screw on page 19.
Install a Security Torx Locking Screw
The security torx locking screw is used to prevent the access point from being removed from the main
mounting bracket (#37201). There are two security lock screw holes on the rear of the access point.
Follow this procedure to install the security torx locking screw using one of the security lock holes on
the access point.
Note
Perform this task after the access point is attached to the main mounting bracket on a dry or
wood wall.
1 Line up the security torx locking screw using the rear guides on the access point.
2 Tighten the security torx locking screw using a T8 bit screwdriver.
Installation Process
ExtremeMobility AP510e FCC/WR 19

3 Turn the locking screw into the security screw hole until the security torx locking screw passes
through to the other side and touches the screw stop feature.
Figure 8: Security torx locking screw stop feature
Callout Description
1 Security torx locking screw stop feature
Note
You cannot remove the access point from the main mounting bracket until the security
torx locking screw is removed.
Mounting the AP to a wall using the WS-MBI-WALL04 bracket
Mounting the access point to a flat ceiling requires the WS-MBI-WALL04 (#30516) bracket, two Philips
pan-head screws, and two screw-in anchors.
Installation Process
ExtremeMobility AP510e FCC/WR 20