Eyecon 9420 User manual

Eyecon 9420 & 9430
Pill Counting, Inventory, and Validation System
Instruction Manual
AWT35-501651
Issue AB

Eyecon9420.9430_u_en_501651.book
Eyecon is a part of Avery Weigh-Tronix. Avery Weigh-Tronix is a trademark of the Illinois Tool Works group of companies whose ultimate parent
company is
Illinois Tool Works Inc (“Illinois Tool Works”). Copyright © 2020 Illinois Tool Works. All rights reserved.
No part of this publication may be reproduced by making a facsimile copy, by the making of a copy in three dimensions of a two-dimensional work and the making
of a copy in two dimensions of a three-dimensional work, stored in any medium by electronic means, or transmitted in any form or by any means, including
electronic, mechanical, broadcasting, recording or otherwise without the prior written consent of the copyright owner, under license, or as permitted by law.
This publication was correct at the time of going to print, however Avery Weigh-Tronix reserves the right to alter without notice the specification, design, price
or conditions of supply of any product or service at any time.

Eyecon 9420 & 9430 Instruction Manual 3
Table of Contents
page
Table of Contents ...................................................................................................................................... 3
Chapter 1 General information and warnings ......................................................................................... 8
About this manual .............................................................................................................. 8
Text conventions ......................................................................................................... 8
Special messages ....................................................................................................... 8
Installation .......................................................................................................................... 9
Unpacking ................................................................................................................... 9
Intended use ................................................................................................................ 9
Sharp objects ................................................................................................................... 10
Training ............................................................................................................................ 10
Warranty policy ................................................................................................................ 10
Specifications ................................................................................................................... 11
FCC statement ................................................................................................................. 11
UL .................................................................................................................................... 11
Chapter 2 Introduction ............................................................................................................................ 12
Video training ................................................................................................................... 12
General description .......................................................................................................... 12
Product identification ................................................................................................. 12
Setup ................................................................................................................................ 13
Sulfa and penicillin platter ......................................................................................... 13
Preparing the Eyecon for use .......................................................................................... 15
Turn on the Eyecon .......................................................................................................... 15
Routine maintenance ....................................................................................................... 16
Cleaning the machine ...................................................................................................... 17
Funnel and slide gate ................................................................................................ 17
Rapid fill counting tray ............................................................................................... 18
Licensing agreement ........................................................................................................ 20
Medi-Span copyright and disclaimer information ...................................................... 20
Software updates ............................................................................................................. 21
Update warnings ....................................................................................................... 21
Install software updates ............................................................................................. 22
Turn off the Eyecon (shutdown) ....................................................................................... 22
Restart ....................................................................................................................... 22
Shutdown .................................................................................................................. 23
About Eyecon screen ....................................................................................................... 23
Back up the Eyecon data ................................................................................................. 24
Helpful hint ....................................................................................................................... 24
Navigating the touch screen ...................................................................................... 24
Definitions ........................................................................................................................ 24
Detecting incorrect, broken or other objects .................................................................... 25
Chapter 3 Settings menu ....................................................................................................................... 26
Setting time and date ....................................................................................................... 27
General menu .................................................................................................................. 28
About Eyecon 9420 ................................................................................................... 28
Speaker Volume ........................................................................................................ 28
Auto Close Transaction Recorded Message ............................................................. 29
Drug Substitution ....................................................................................................... 29
Stock Item Verification ............................................................................................... 31
Allow an Under-Fill .................................................................................................... 31

4 Eyecon 9420 & 9430 Instruction Manual
Allow an Over-Fill ...................................................................................................... 32
Calibrate Platter ......................................................................................................... 32
Set Eyecon Device Name ......................................................................................... 32
Select Language ....................................................................................................... 33
Select Country ........................................................................................................... 33
Barcode menu .................................................................................................................. 33
Barcode Type ............................................................................................................ 33
Data menu ....................................................................................................................... 41
Transaction Purge Time ............................................................................................ 41
Delete Report Data .................................................................................................... 42
Delete Drug Data Override Data ............................................................................... 42
Tray Photo Count ...................................................................................................... 42
Compress Tray Photos .............................................................................................. 43
Database Remote Access ......................................................................................... 43
Database Sharing ...................................................................................................... 43
Auto External Tray Photo Backup ............................................................................. 44
Enter Tray Photo Backup Path .................................................................................. 44
Tray Photo Backup Path Username .......................................................................... 44
Tray Photo Backup Path Password ........................................................................... 45
Tray Photo Backup Path Domain .............................................................................. 45
TCP/IP menu ................................................................................................................... 46
Pharm. Mgmt. SW menu ................................................................................................. 47
General notes on connecting to a pharmacy management system .......................... 47
PMSS Provider: ......................................................................................................... 48
Listening Port ............................................................................................................ 48
Use PMSS Connection Timeout ................................................................................ 49
PMSS Data Purge Time (In Days): ........................................................................... 50
Send Integer Quantity Only ....................................................................................... 50
Clear PMSS Data ...................................................................................................... 50
Interface Override of Stock Item Verification ............................................................. 50
Photo Retriever Application: ...................................................................................... 51
Photo Retriever Port: ................................................................................................. 51
Allow Rx Refills .......................................................................................................... 51
Provide Prior Fill Warning .......................................................................................... 51
Echo Received PMSS Packets ................................................................................. 51
Echo Port # ................................................................................................................ 51
Echo IP Address 1: .................................................................................................... 52
Echo IP Address 2: .................................................................................................... 52
Echo IP Address 3: .................................................................................................... 52
Remote Server menu ....................................................................................................... 53
Send Count Results (Bidirectional): .......................................................................... 53
Remote Server IP: ..................................................................................................... 53
Remote Server Port Number: .................................................................................... 53
Remote Server Connect Timeout: ............................................................................. 53
Remove Server Response Timeout: ......................................................................... 53
Retry Failed Communications: .................................................................................. 53
Require Bidirectional Acknowledgment: .................................................................... 53
Double Check menu ........................................................................................................ 54
Require Double Counts: ............................................................................................ 54
Double Count Schedule Code: .................................................................................. 54
Require Back Counts: ............................................................................................... 54
Require Adjust Reasons: ........................................................................................... 55
Back Count Schedule Code: ..................................................................................... 55
Import Back Count Reason: ...................................................................................... 55
Export Back Count Reason: ...................................................................................... 55
Login / Scan Out menu .................................................................................................... 56
User Recording Overview: ........................................................................................ 56

Eyecon 9420 & 9430 Instruction Manual 5
Setting Login ............................................................................................................. 57
Use Imprivata Login .................................................................................................. 57
Edit Users .................................................................................................................. 58
User Access Right Levels ......................................................................................... 59
Count Login, Validation Login, and Inventory Login .................................................. 60
User Lookup .............................................................................................................. 61
Auto-Logout ............................................................................................................... 61
Test menu ........................................................................................................................ 61
Scanner test .............................................................................................................. 61
Camera test ............................................................................................................... 62
Touchscreen test ....................................................................................................... 62
Speaker test .............................................................................................................. 62
Auto Updater menu .......................................................................................................... 62
Validate Update Server Access ................................................................................. 63
Update Now ............................................................................................................... 63
Manual Update from USB ......................................................................................... 64
Automatic Updates: ................................................................................................... 64
Auto Update Time: .................................................................................................... 64
External Path: ............................................................................................................ 65
Allow Update Server Communication: ....................................................................... 65
Medispan Expiration Warning Level: ......................................................................... 65
Multi-Eyecon menu .......................................................................................................... 67
Trained Drugs menu ........................................................................................................ 67
Backup / Restore menu ................................................................................................... 68
Backup Location: ....................................................................................................... 68
Backup Interval: ......................................................................................................... 69
Backup All: ................................................................................................................ 69
Restore All: ................................................................................................................ 69
Backup Database: ..................................................................................................... 69
Restore Database: .................................................................................................... 69
Backup Configuration: ............................................................................................... 70
Restore Configuration: .............................................................................................. 70
View Audit Trail: ........................................................................................................ 70
Backup Audit Trail: .................................................................................................... 70
Backup Debug: .......................................................................................................... 70
Delete Debug Records: ............................................................................................. 70
Export Drug Data Override Data: .............................................................................. 70
Import Drug Data Override Data: .............................................................................. 70
Export PMSS Rx Data: .............................................................................................. 71
Import PMSS Rx Data: .............................................................................................. 71
Export Troubleshooting Files: .................................................................................... 71
Clear Vision Logging File: ......................................................................................... 71
Inventory menu ................................................................................................................ 71
Inventory Interface Provider: ..................................................................................... 72
Inventory Server IP Address: .................................................................................... 73
Inventory Server Port Number: .................................................................................. 73
Inventory Server Connect Timeout: ........................................................................... 73
Inventory Server Response Timeout: ........................................................................ 73
Display Quantity on Hand (QOH): ............................................................................. 73
Store Number: ........................................................................................................... 73
Auto Delete Inventory Data After Export: .................................................................. 74
Export Inventory ........................................................................................................ 75
Delete Inventory Data ................................................................................................ 75
Import Inventory Reason Codes ................................................................................ 75
Export Inventory Reason Codes ............................................................................... 76
McKesson IVI Specific Details ................................................................................... 77
Set/Import Server URL: ............................................................................................. 77

6 Eyecon 9420 & 9430 Instruction Manual
Import Security Certificate: ........................................................................................ 77
Test McKesson IVI Communication: ......................................................................... 77
Chapter 4 Eyecon operation ................................................................................................................... 78
START screen ................................................................................................................. 78
Count Only mode ............................................................................................................. 80
Counting .................................................................................................................... 80
Validation mode operation ............................................................................................... 84
Rx validation and dispensing ..................................................................................... 85
Physical Inventory mode .................................................................................................. 91
Inventory operation without the interface connection ................................................ 91
Inventory operation with the interface connection ..................................................... 94
Practices common to all modes ....................................................................................... 96
Pre-Login ................................................................................................................... 96
Manual NDC entry ..................................................................................................... 97
Drug Number Not Found ........................................................................................... 97
Edit drug database .................................................................................................... 98
Best counting practice ............................................................................................... 98
Best filling practice .................................................................................................... 99
Common messages or warnings ............................................................................. 100
Unit of Use for pill counting ..................................................................................... 100
Hand counts ............................................................................................................ 102
Dispensing large quantities ..................................................................................... 104
Train or Retrain a pill image .................................................................................... 105
Double Count (DEA Controlled Substances) .......................................................... 107
Back Count (DEA Controlled Substances) .............................................................. 107
Chapter 5 User login barcodes ............................................................................................................. 110
User login barcodes ....................................................................................................... 111
Chapter 6 Audit reports ......................................................................................................................... 112
Access Eyecon Auditor .................................................................................................. 112
Initial use ........................................................................................................................ 112
Specify and view a report ............................................................................................... 113
Transaction Type: .................................................................................................... 113
Report Depth: .......................................................................................................... 113
Auditor Filters: ......................................................................................................... 113
View Data: ............................................................................................................... 113
View Tray Photos: ................................................................................................... 114
Accessing the saved photos and reports ................................................................ 114
Remote Auditor .............................................................................................................. 116
Configuring Remote Auditor .................................................................................... 116
Connect to specific Eyecon ..................................................................................... 117
Chapter 7 Accuracy verification procedure ........................................................................................ 118
Chapter 8 Supported bar code symbologies ...................................................................................... 121
Supported symbologies ................................................................................................. 121
UPC/EAN ................................................................................................................ 121
Code 128 ................................................................................................................. 122
Code 39 ................................................................................................................... 122
Code 93 ................................................................................................................... 122
Code 11 ................................................................................................................... 122
Interleaved 2 of 5 (ITF) ............................................................................................ 122
Discrete 2 of 5 (DTF) ............................................................................................... 123
Codabar (NW - 7) .................................................................................................... 123
MSI .......................................................................................................................... 123
Chinese 2 of 5 ......................................................................................................... 123

Eyecon 9420 & 9430 Instruction Manual 7
Matrix 2 of 5 ............................................................................................................. 123
Korean 3 of 5 ........................................................................................................... 123
Inverse 1D ............................................................................................................... 124
Postal Codes ........................................................................................................... 124
GS1 DataBar ........................................................................................................... 124
Composite ............................................................................................................... 124
2D Symbologies ...................................................................................................... 124
Symbology-Specific Security Levels ....................................................................... 125
Macro PDF .............................................................................................................. 125
Chapter 9 9430 Addendum ....................................................................................................................... 1
Overview ............................................................................................................................ 1
Benefits .............................................................................................................................. 1
Power-On Behavior ............................................................................................................ 2
Configuration ...................................................................................................................... 3
Color Cameras ............................................................................................................ 3
Capture Vial Label & Capture Vial Contents ............................................................... 3
Capture Stock Bottle ................................................................................................... 3
Save Photo Count Only ............................................................................................... 4
Save Photo Validation ................................................................................................. 4
Operation ........................................................................................................................... 7
Pre-Count Alerts .......................................................................................................... 7
Auditor .............................................................................................................................. 10
Photo Naming Convention ............................................................................................... 11
Photo Retriever ................................................................................................................ 15
Index ......................................................................................................................................................... 16

8 Eyecon 9420 & 9430 Instruction Manual
General information and warnings
1 General information and warnings
1.1 About this manual
This manual is divided into chapters by the chapter number and the large text at the top
of a page. Subsections are labeled as shown by the 1 and 1.1 headings shown above.
The names of the chapter and the next subsection level appear at the top of alternating
pages of the manual to remind you of where you are in the manual. The manual name
and page numbers appear at the bottom of the pages.
The first 9 chapters apply to both the 9420 and 9430 Eyecon Models. Features unique
to the 9430 model are detailed in chapter 10.
1.1.1 Text conventions
The buttons used to interface with the Eyecon are via the touch screen display. The
buttons are shown in bold letters and reflect the case of the displayed button.
Screen headings will appear in bold italic (i.e. START) and reflect the case of the
displayed heading.
Displayed messages appear in italic type and reflect the case of the displayed
message.
1.1.2 Special messages
Examples of special messages you will see in this manual are defined below. The
signal words have specific meanings to alert you to additional information or the relative
level of hazard.
DANGER!
THIS IS A DANGER SYMBOL.
DANGER MEANS THAT FAILURE TO FOLLOW SPECIFIC PRACTICES
OR PROCEDURES WILL CAUSE INJURY OR DEATH.
CAUTION!
This is a Caution symbol.
Cautions give information about procedures that, if not observed, could result
in damage to equipment or corruption to and loss of data.
NOTE: This is a Note symbol. Notes give additional and important information, hints
and tips that help you to use your product.

Eyecon 9420 & 9430 Instruction Manual 9
1.2 Installation
1.2 Installation
1.2.1 Unpacking
Caution! The Eyecon contains components that can be damaged by rough
handling. Unpack all items carefully.
1.2.2 Intended use
Eyecon™ uses machine vision technology to accurately count tablets and capsules for
Rx dispensing.
Machine vision technology allows for identification of most foreign substances and pill
variations during the counting and dispensing process.
The specialized technology of the Eyecon™ does not support the counting of gel-caps.
DANGER: RISK OF ELECTRICAL SHOCK. NO USER SERVICEABLE
PARTS. DO NOT ATTEMPT TO SERVICE THE EYECON BY REMOVING
THE COVER OR OPENING THE UNIT. REFER TO QUALIFIED SERVICE
PERSONNEL FOR SERVICE.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the Panasonic Corporation CR-2032L/BN, CR-2032N/BN, or CR-2032L/BE.
Dispose of used batteries according to the manufacturer’s instructions.
CAUTION: Replace the detachable mains power supply chord with 18/3 AWG
SVT Type 240VAC 10A.
ATTENTION: Il y a danger d'explosion s'il y a remplacement incorrect de la
batterie, remplacer uniquement avec une batterie du même type ou d'un type
équivalent recommandé par le constructeur. Mettre au rebut les batteries
usagées conformément aux instructions du fabricant.
DO NOT EXPOSE THE EYECON TO RAIN OR MOISTURE. DO NOT
EXPOSE THE EYECON UNIT TO DRIPPING OR SPLASHING LIQUIDS.
IF THE EQUIPMENT IS USED IN A MANNER NOT SPECIFIED BY THE
MANUFACTURER, THE PROTECTION PROVIDED BY THE EQUIPMENT
MAY BE IMPAIRED.

10 Eyecon 9420 & 9430 Instruction Manual
General information and warnings
1.3 Sharp objects
Do not use sharp objects such as screwdrivers or long fingernails to operate the
touchscreen.
1.4 Training
Do not attempt to operate or complete any procedure on the Eyecon unless you have
received the appropriate training or read this Instruction Manual.
To avoid the risk of RSI (Repetitive Strain Injury), place the machine on a surface which
is ergonomically satisfactory to the user. Take frequent breaks during prolonged usage.
1.5 Warranty policy
Avery Weigh-Tronix warrants its products to be free from defects in material and
workmanship for a period of two (2) years from the original date of purchase. Standard
"Terms and Conditions of Sale" apply.
Factory parts and labor are provided at no charge for up to two full years from the
original date of purchase.
The obligation of Avery Weigh-Tronix is limited to repairing or replacing equipment and
components that, upon inspection, testing and verification by Avery Weigh-Tronix are
found defective. Avery Weigh-Tronix extends this warranty only upon proper
installation and use of the equipment in the application for which it was intended and
does not warranty equipment that has been subject to any of the following conditions:
lAlterations, misuse or unusual physical or electrical stress beyond the
written specifications of that equipment.
lExposure of electronic components to Electrostatic Discharge (ESD)
resulting from improper handling or installation.
lDamage caused by freight carriers, negligence, fire, flood or other natural
disaster.
In the event equipment is repaired or replaced under the terms of the warranty, the
warranty of the repaired or replaced equipment is limited to the remaining portion of the
original warranty period or 90 days, whichever is greater.
Avery Weigh-Tronix is responsible for repair, replacement or, at the sole discretion of
Avery Weigh-Tronix, credit of nonconforming equipment under the conditions and
terms of this warranty. Avery Weigh-Tronix is not liable for the cost of repairs, on-site
labor or any travel-related expenses performed by another party unless otherwise
agreed in writing.
Transportation charges for material shipped to Avery Weigh-Tronix for warranty repair
is paid by the shipper. Avery Weigh-Tronix will pay the transportation charges, via
standard carrier, for the return of items repaired or replaced under warranty. Failure to
handle and ship equipment correctly will void the warranty on that equipment.
The sole remedy under this warranty is to repair, replace or provide credit for equipment
at the sole discretion of Avery Weigh-Tronix. Avery Weigh-Tronix is not liable for
expenses either direct or consequential that arise from the use of or inability to use the
product. Avery Weigh-Tronix is not responsible or liable for losses, injury, or property
damage due to the installation or failure of the product.

Eyecon 9420 & 9430 Instruction Manual 11
1.6 Specifications
For warranty, product service, and product registration visit www.eyeconvpc.com or call
866-260-6540.
1.6 Specifications
1.7 FCC statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area may cause harmful interference in
which case the user will be required to correct the interference at his/her own expense.
1.8 UL
9420 evaluated to UL 61010-1 3rd edition UL/cUL.
9430 evaluation pending UL 61010-1 3rd edition UL/cUL.
Platter Surface Area 48 sq inch
Dimensions 28" H x 11" W x 17.5" D
Screen 7" Color LCD flat panel touch screen
Barcode Scanner
Supported
symbologies
Integrated 1D & 2D scanner
The Eyecon 9420 scanner supports hundreds of
symbologies. See Supported bar code
symbologies on page 121 for the complete list.
Supply Voltage 100 VAC - 240 VAC
Frequency Range 50/60 Hz
Current 0.75 A
Temperature Range 50 - 90 ºF
Communication (2) USB, (1) Ethernet
Relative Humidity Up to 70% at 90ºF
Altitude of Use Up to 2000 meters
Interface Contact Avery Weigh-Tronix for details on work
flow integration
Accuracy 99.97% count accuracy
Design Open flow, easy to clean
Approvals FCC, UL
Warranty Two year limited

12 Eyecon 9420 & 9430 Instruction Manual
Introduction
2 Introduction
2.1 Video training
Visit eyeconvpc.com and go to Support or Click/Copy this URL into your browser to
see the full list of training videos for the Eyecon 9420: https://www.youtube.com/
watch?v=ysdKd1Q1iME&list=PLl-hAOdLOPokPO52rWfNTPbP0rK9RG_ap.
2.2 General description
Refer to the diagram below for part descriptions and field replaceable and non-field
replaceable parts.
2.2.1 Product identification
Each Eyecon has a specific part number and a unique serial number. Please refer to
Figure 2.1.
Figure 2.0 Eyecon 9420
Description Part Number
1 Touch Screen Interface N/A
2 Infra Red Camera N/A
3 Rapid Fill Platter AWT05-100243
4 Infra Red Emitter N/A
5 (2) Spatula AWT05-100232
6 Clear Funnel Face 249400-304A0
7 Barcode Scanner N/A
8 Funnel Slide Gate AWT05-100234
9 Penicillin Platter (Red) AWT05-509563
Sulfa Platter (Yellow) AWT05-509564
Hazardous Platter (Blue) AWT05-059561
10 Leg Assembly 249400-304A0

Eyecon 9420 & 9430 Instruction Manual 13
2.3 Setup
This information will be needed for periodic updates, service, and warranty claims.
Figure 2.1 Product Markings
2.3 Setup
Place the Eyecon on a level surface and away from direct sunlight. Refer to Figure 2.2
for dimensions of the Eyecon.
Figure 2.2 Eyecon dimensions
2.3.1 Sulfa and penicillin platter
The Sulfa (yellow), Penicillin (red) and, Hazardous (blue) platters are used to avoid
cross contamination and are standard with Model #179400-004311. The platters store
easily under the base of the Eyecon.
The platters come with the product, but extras may be ordered. See the part numbers
below:
lWhen ordering the Penicillin platter only, use part number AWT05-509563.
lWhen ordering the Sulfa platter only, use part number AWT05-509564.
17.30 (439.4)
8.09 (205.5)
6.14 (156.0)
28.25 (717.5)
6.81 (172.9)
10.89 (276.7)
4.35 (110.5)
6.65 (168.9)
15.65 (397.4)

14 Eyecon 9420 & 9430 Instruction Manual
Introduction
lWhen ordering the blue Hazardous platter only, use part number
AWT05-509561.
lWhen ordering the orange Hazardous platter only, use part number
AWT05-509562 (not included with the purchase of the Eyecon).
Figure 2.3 Platter Storage Location
The storage racks under the Eyecon has slots to store 2 trays. The 3rd tray can be
stored by nesting it on top of the lower tray.

Eyecon 9420 & 9430 Instruction Manual 15
2.4 Preparing the Eyecon for use
2.4 Preparing the Eyecon for use
1. Insert the 10’ long power cable into the receptacle on the back of the Eyecon.
Refer to Figure 2.4.
2. The Eyecon must be installed near an easily accessible socket outlet. Plug the
Eyecon power cord into the outlet.
Figure 2.4 Power connector
3. Protective Earthing is provided by the Earthing pin of the IEC60320 type
appliance inlet.
2.5 Turn on the Eyecon
When you plug in the Eyecon, the unit will power up in five to ten seconds. There is no
need to press the pushbutton on the back of the unit.
Do not use the pushbutton to turn off the Eyecon. Refer to Figure 2.4 for the
power connector location. The Eyecon is designed to be turned off through the
touch screen menus. Refer to page 23 for details on shutting down the Eyecon.
If power is lost or the unit has been shut down, fully depress and release the
power pushbutton to turn on the Eyecon. Refer to Figure 2.5 for power
pushbutton location

16 Eyecon 9420 & 9430 Instruction Manual
Introduction
If a network cable is to be connected plug it into the receptacle on the back. Refer to
Figure 2.5.
Figure 2.5 Eyecon Back Panel
For interfaces having a power pin such as external USB ports, ensure that the
connectors and wires are suitably rated for 5VDC 0.5A. All connection from/to the
product shall be with 60950 certified equipment only.
2.6 Routine maintenance
Always turn off the machine and unplug the power cord before starting any routine
maintenance to avoid the possibility of electric shock.
Make sure that it is placed securely on a flat and level surface.
Power
Pushbutton
USB Ports
RJ-45 Network
Connector

Eyecon 9420 & 9430 Instruction Manual 17
2.7 Cleaning the machine
2.7 Cleaning the machine
Be sure to keep the Eyecon unit clean and free of dust. Do not use harsh detergents or
spray water on the Eyecon unit.
It is recommended the Eyecon unit be cleaned on a daily basis or when excess pill dust
is deposited on the tray or funnel surfaces. Powder and pill dust tends to accumulate
on surfaces such as the rapid fill tray and funnel gate. Follow the steps below for
effective cleaning.
2.7.1 Funnel and slide gate
1. Slide the gate up while pulling out and away from the housing as shown in the
photo below.
2. Clean the clear funnel gate by running it under a faucet. Make sure it is
completely dry before reattaching to the housing.
3. Clean the pill funnel by running a slightly damp rag through it a few times.
4. Clean the funnel gate bracket rails to remove all pill dust.
You can use isopropyl alcohol in a spray bottle to wet surfaces and then wipe with a
soft cloth or paper towel.

18 Eyecon 9420 & 9430 Instruction Manual
Introduction
5. Reinstall the funnel gate by guiding it over the top of the rails on each side of
the funnel opening, sliding it down until it clicks past the retaining bump and
lowers to cover the opening.
6. The gate should drop freely on its own. If the funnel gate sticks, check for burrs
in the plastic on the edge of the housing slide rails. If any are found, carefully
scrape or file them off to improve the slide action.
2.7.2 Rapid fill counting tray
1. Lift the counting tray up to a vertical position.
2. Tilt the tray to the left, the right side should pull out of the enclosure.

Eyecon 9420 & 9430 Instruction Manual 19
2.7 Cleaning the machine
3. Pull up on the tray to remove completely.
4. Clean the tray by running under a faucet. Make sure it is completely dry before
reattaching to housing.
5. Before reinstalling the tray, clean the diffuser surface under the tray with a soft
damp cloth.
6. Reinstall the rapid fill tray onto the Eyecon unit by holding the tray vertical and
pushing it into the slots in the housing.

20 Eyecon 9420 & 9430 Instruction Manual
Introduction
2.8 Licensing agreement
When the Eyecon is powered up for the first
time, a Database Subscription Terms and
Conditions screen will be displayed, shown at
right.
Before the Eyecon can be used, you must
agree to these terms.
1. Read the terms and conditions
thoroughly and check the “I accept” box
on the lower left and then click the OK button which appears.
The End User License Agreement
(EULA) screen at right appears.
2. Read the EULA and press Accept to
advance to the START screen.
2a. If you press the Cancel button instead,
the warning screen at right is displayed.
Press the Return To EULA
button to return to the Licensing
Agreement.
Press the Shutdown button to
turn off the Eyecon.
3. If you decide you would like to review the EUSA and/or EULA in the future, you
can do this by going into Settings menu, selecting About Eyecon menu in the
General group.
2.8.1 Medi-Span copyright and disclaimer information
Copyright: Copyright© 2005 to 2021 by Wolters Kluwer Health, Inc.
All rights reserved. The Master Drug Data Base (MDDB v2.5) Documentation Manual
and the database supplied with it may not be reproduced in any form or by any means,
in whole or in part, without written consent from the publisher. Any unauthorized use of
this copyrighted material will be subject to legal action.
Medi-Span is a division of Wolters Kluwer Health, Inc.
Master Drug Data Base (MDDB®) is a registered trademark of Wolters Kluwer Health,
Inc.
Copyright: Copyright © 2003 Wolters Kluwer Health, Inc.