Ezviz L2S User manual

2
Overview
Indoor
Outdoor
Fingerprint Reader
Keypad
Card Swiping Area
Doorbell Button
Emergency Power Supply Interface
Anti-Peephole Butto n
Lever Handle
Secure Knob
RESET Hole
Serial Port
Battery Slo t
Lever Handle
Mechanical Keyhole
Battery Cover

3
Lock Installation
Switch Lever Handle Direction (Optional)
1.Switch Lever Handle Direction
- Take off the rubber and remove the reversing screw with screwdriver.
- Rotate the lever handle 180 degrees upwards.
- Screw the reversing screw into the opposite screw hole.
Reversing Screw
2.Conrm Clutch Direction
- Front panel: Insert square rod into sleeve and lift lever handle. Rotate sleeve 90 degrees if lever handle idles.
- Rear panel: Turn on the anti-peephole button. Insert square rod into sleeve and lift lever handle. Rotate
sleeve 180 degrees if lever handle idles.
Square Rod
Front Panel Rear Panel
Elastic Cylinder Pin
Anti-Peephole Butto n

4
Switch Lock Latch Bolt (Optional)
1
2
3
Uplift the metal here.Rotate the latch bolt 180 degrees.
Turn the central part 90 degrees and
tuck it in.
Push the latch bolt into the lock
body.
Installation Steps
• The standard accessories for this product support installation for 40mm-50mm wooden doors. If
the thickness of the door is beyond this range, please contact your local dealer.
• When xing front and rear panel, do not press internal connection cable.
• When installing front and rear panel, handle with care in case of any panel damage.
1.Drill Hole
The product is applicable to wooden door and burglar-proof metal door. Drill hole in accordance with hole
templet in packing list.
Use installation paper template
to mark the size of the holes and
the center points.

5
2.Install
Please tap to watch the installation video.
1 Fix lock body into door panel with screws.
Install the lock body
and tighten the screws.
2 Insert square rod into front panel and install the front panel into door as shown below.
Pick up the front panel.
2.Insert the square rod.
3.Tighten the locating pins.
1.Place the locating pins.

6
3 Insert the front panel in the correct position and test normal operations of latch bolt and handle.
Insert the front panel in
the correct position.
4 Fix the xed plate and rubber pad into the door with ①locating pin and ② tighten sleeve.
Align the center of the
hole in the liner with the
square rod, and tighten
the screws.
5 Connect the front and the rear panels with the cable.
2
2
1
1

7
6
With the secure knob keeping upright, x the rear panel with screws as shown below.
Make sure the secure knob
is in the upright position,
and insert the rear panel.
7
Place the batteries into the rear panel.
Place the batteries.
8
Test your passwords, ngerprint and proximity card, and then the installation is nished.
Lock Settings
After installation, remove back cover of battery seat and install 4*AA-sized batteries. Then you can set the
lock as needed.
Please tap to watch the setup video.
• Please remove protective lm from lock before rst use.
• Please note that disinfectant may cause damage to the lock body.

8
Activate Lock
Touch keypad area to activate the lock.
Enter Menu
Press 3571# to enter menu.
• In initial state, enter short code for settings.
• In non-initial state, verify with administrator's ngerprint, password or card rst. Then enter short code for
settings.
Menu Index
Menu
11#
12#
13#
Add Fingerprint
Add Password
Add Card
21#
22#
23#
Delete Fingerprint
Delete Password
Delete Card
31#
32#
33#
Clear Fingerprint
Clear Password
Clear Card
41#
42#
43#
High Volume
Low Volume
Mute
3570# Initialize
After every successful setting, you will return to the menu. Then you can enter short code again to set
or press * to exit.
Add Fingerprint/Password/Card
Add Fingerprint
• The number of times will be displayed on the keypad each time you touch the ngerprint reader.
• Please remember your ngerprint number well in case you want to delete the ngerprint in the
future.
• Fingerprint which has been added cannot be added again.

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1 After entering the menu, press 11# to add
ngerprint.
2 Touch ngerprint reader. Then touch again
after voice prompt and repeat the operation for
5 times to conrm. The ngerprint number will
ash on the keypad when complete.
Fingerprint Collection
When collecting ngerprint, please adjust your nger to maximize the ngerprint contact surface as shown
below, which helps to improve ngerprint verication success rate.
Add Password
• Please remember your password number well in case you want to delete the password in the
future.
• Password which has been added cannot be added again.
1 After entering the menu, press 12# to add
password.
2 Enter password (6 to 10 digits) and press #. Then
enter password and press # again to conrm.
The password number will ash on the keypad
when complete.
Add Card
• Please remember your card number well in case you want to delete the card in the future.
• Card which has been added cannot be added again.
1 After entering the menu, press 13# to add
card.
2 Swipe card. The card number will ash on the
keypad when complete.

10
Delete Fingerprint/Password/Card
Delete Fingerprint
The current veried ngerprint cannot be deleted.
For example, if you verify with ngerprint 1, then ngerpint 1 cannnot be deleted.
1 After entering the menu, press 21# to delete
ngerprint.
2 Enter ngerprint number and press #.
3 The ngerprint number ashes and then
press #.
Delete Password
The current veried password cannot be deleted.
For example, if you verify with password 1, then password 1 cannnot be deleted.

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1 After entering the menu, press 22# to
delete password.
2 Enter password number and press #.
3 The password number ashes and then
press #.
Delete Card
The current veried card cannot be deleted.
For example, if you verify with card 1, then card 1 cannnot be deleted.
1 After entering the menu, press 23# to
delete card.
2 Enter card number and press #.
3 The card number ashes and then press #.

12
Clear Fingerprint/Password/Card
The current veried method cannot be cleared.
For example, if you verify with ngerprint, then ngerpints cannnot be cleared.
1 After entering the menu,
press 31# to clear ngerprints,
press 32# to clear passwords,
press 33# to clear cards.
2 Press # to conrm.
Initialize
1 After entering the menu, press 3570# to initialize.
2 Press # to conrm.
Volume Control
After entering the menu, press 41# to select High Volume,
press 42# to select Low Volume,
press 43# to select Mute.
Only key sound and verication sound can be muted.

13
Lock Using
Please tap to watch the management video.
Unlock
Normal Unlock
Password UnlockFingerprint Unlock
Key Unlock Card Unlock
• When openning the door by mechanical key, rotate the key and down press the handle.
• Please touch the keypad area to activate the lock before open the door by password.
• For your privacy security, it is recommended to change passwords and clean keypad area regularly
in case of remaining marks.
Scramble Password
The smart lock applies scramble password function. Scramble password increases safety and avoid
password being peeped.
When entering password, you can enter any random number among where there has the right password. Max.
length: 20 digits (scramble password + right password).
For example: the right password is 123456, you can enter xxx123456xxx and end by "#" to conrm, and the
door will unclock.
Operation and Management
Emergency Power Supply
When batteries are out of power, connect lock's micro-USB emergency power supply interface with power
bank (or phone supports OTG) to charge lock through micro-USB charging line, and then unlock the door.

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Power Bank
Install Battery
1. Install battery: remove battery cover, install 4*AA-sized batteries in battery seat, and then tighten battery
cover.
2. Note: install correct batteries in case of explosion.
• When not using batteries for a long time, remove them from battery seat.
• Do not use new batteries with old ones at the same time.
• Do not place battery with the (+) and (-) in the wrong way around.
• Dispose used batteries according to the local environmental protection law.
Alarms
1. Tamper Alarm
Once being dismantled by force, the lock will send out alarm lasting about one minute.
2. System Locked Alarm
Verify with wrong ngerprint, password or card 5 times in a row, the system will be locked for 3 minutes.
3. Low Voltage Alarm
Once battery voltage is low, the voice prompt will remind you to replace batteries.
Restore to Factory Settings
1. Remove the battery cover of rear panel and take out batteries.
2. Press reset button for 5 seconds with needle-resemble object, meanwhile put back batteries in the battery
seat.
3. Release reset button and press "#" to conrm after voice prompts.
Get the EZVIZ App
1. Connect your mobile phone to Wi-Fi (suggested).
2. Download and install the EZVIZ app by searching for “EZVIZ” in the App Store or Google PlayTM.
3. Launch the app and register an EZVIZ user account.
EZVIZ App
If you have already used the app, please make sure that it is the latest version. To nd out if an update
is available, go to the app store and search for "EZVIZ".

15
Add Lock to EZVIZ
Please add lock and gateway to EZVIZ by following steps:
Select Appropriate Location for Gateway
• The gateway needs to be plugged in.
• To ensure that the connection between the gateway and sub devices is stable, please place the gateway
at the center of the sub devices, and the distance between the gateway and the router should be ≤6
meters.
• There should be no metal obstacles and walls between the gateway and sub devices, and the gateway
and the router.
• Do not place any gateway or detector on the top of the router.
Connect Gateway to Power Source
Plug the gateway in. When start up the gateway for the rst time, the LED indicator ring turns from solid
orange to fast-ashing white, which means that the gateway has entered network conguring mode.
Power Adapter
Outlet
Connect Gateway to Network
• Wired network is recommended. You need to connect the gateway to the LAN port of the router with
power cable (purchase separately) as displayed in the gure below.
Router
• You can also use wireless network. Scan the QR code at the bottom of the gateway with the EZVIZ app,
and then connect the gateway to Wi-Fi by following the on-screen instructions.
If Wi-Fi connection failed, or you want to connect the gateway to another Wi-Fi, you need to make the
gateway ofine rst. Press and hold the function key for over 4 seconds until you hear the voice prompt,
and then connect the gateway to Wi-Fi by following the on-screen instructions.

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Add Gateway to EZVIZ
The app interface may be different due to version update, and the interface of the app you installed on
your phone shall prevail.
1. Log in to your account through EZVIZ app, tap the device adding icon and then the QR code scanning
interface will be displayed.
2. Scan the QR code at the bottom of the gateway.
Scan QR Code
3. Add the gateway by following the wizard on the app.
Add Lock to EZVIZ
1. Return the home page of the EZVIZ app, tap the device adding icon and then the QR code scanning
interface will be displayed.
2. Scan the QR code at the back of the battery cover.

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Scan QR Code
3. Press and hold the RESET Hole for 3 seconds with a pin until you hear a voice promt. When the number 5
on the keypad ashes, you can add the lock to the gateway.
Press *to exit the adding mode.
4. Choose your gateway, add the lock to the gateway by following the wizard on the app.
Maintenance
Daily Maintenance
• Do not let lock contact with corrosive materials to avoid lock damage and impacting its gloss.
• As a key part of the lock, do not hang any object on the lever handle for its exibility directly impacting the
use of the lock.
• If door deforms, it increases friction that combined latch bolt entering the box strike plate and bolt cannot
extend fully. At this time, adjusting strike plate position is needed.
• After using ngerprint reader for a long time, its surface may be stained or wet. Wipe gently with a soft and
dry cloth.
• Replace batteries immediately once battery voltage is low to ensure the normal use of the lock. Pay
attention to the positive and negative poles of batteries when replacing them.
• Keep the mechanical key properly.
• Do not scratch the ngerprint reader and keypad surface with hard, sharp objects.
• When collecting ngerprint, press your nger on the reader horizontally.
• Ask professionals to check the lock if it is not exible or cannot be held in correct position.
• Keep lubricant in the rotating part of the lock to keep it rotate smoothly and prolong its service life.
• It is recommended to check the lock once every six months or one year, and check whether xed screws
are loose.
• Apply a small amount of graphite powder or pencil powder into lock cylinder slot to ensure the key is
inserted and removed smoothly on regular basis (one year or six months). However, do not apply any
grease to lubricate in case of grease sticking to the pin tumbler spring.
FAQ
Problem Cause Solution
Door cannot be opened
successfully through
verications by
ngerprint, password or
card.
Lock installation problem. Ask professionals to check the lock.
When veried by ngerprint or
password, lever handle doesn't
return to its position.
Return lever handle to its position, and
then re-enter password or ngerprint.

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Problem Cause Solution
Door cannot be opened
with mechanical key.
Incorrect mechanical key. Use correct mechanical key.
Lock cylinder damaged. Ask professionals to check the lock and
replace the damaged components after
opening door by other methods.
Lock body damaged.
The key does not insert to end.
When unlocking by
ngerprint, the door
cannot be opened.
The ngerprint is invalid. Unlock the door by valid ngerprint,
password or mechanical key.
The ngerprint has been
deleted.
Large deviation of valid
ngerprint.
Re-verify ngerprint, press nger on the
reader horizontally to reduce deviation;
or unlock the door by password or
mechanical key.
The ngerprint is damaged.
Re-add a ngerprint (it is recommended
to register more than one ngerprint for
the same user); or unlock the door by
password or mechanical key.
The ngers are too dry, wet or
dirty.
Re-verify ngerprint after ngers are in
proper condition.
When unlocking by
ngerprint, the door
cannot be opened.
The ngerprint deforms for
applying too much pressure
when collecting ngerprint.
Re-verify ngerprint in correct way.
The ngerprint doesn't fully
touch with ngerprint reader
for applying little pressure
when collecting ngerprint.
Veried by ngerprint,
password and card
successfully, but motor
doesn't work, and door
cannot be opened.
Connection line loosens.
Ask professionals to check the lock, and
replace damaged components.
Motor fault.
No response of keypad.
Batteries are out of power or
installed in a wrong way.
Unlock the lock through external power
supply or mechanical key, and check
batteries.
Connection line between
front lock body and rear one
loosens. Ask professionals to check the lock after
opening door with mechanical key.
Keypad damaged.
No response from
ngerprint reader. Fingerprint reader damaged.
Ask professionals to check the lock and
replace damaged components after
opening door by other methods.
The lock remains open,
and cannot be used
normally.
Clutch components fault. Ask professionals to check the lock.
The lock has entered
remaining open mode
Verication by ngerprint, password or
card to cancel remaining open mode.
The main bolt cannot
be extended, or extend
partially by uplifting lever
handle.
The door deforms, and main
bolt doesn't align with the hole
in the strike plate.
Ask professionals to check the lock