Faber e-MatriX mood 800/500 RD User manual

Installation manual
e-MatriX mood 800/500 RD
e-MatriX mood 800/500 ST
ENG
40012144-2208

Installation manual e-MatriX mood 800/500 RD,ST
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Installation manual e-MatriX mood 800/500 RD,ST
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1.0
1.1
1.2
1.3
1.4
1.5

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1.6
2.0a
2.0b
2.0c
2.1
2.2a
2.2b
2.2c

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2.3a
2.3b
2.3c
2.3d
2.4a
2.4b
2.4c
2.4d

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3.0
4.0a
4.0b

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A = EA non-return valve
B = ½ or ¾ ”connector
C = ¼ ”1m pipe
D = Valve
E = To be cut from a ¼ pipe length
of 1 meter
F = Mesh filter
G = In-line (fine) filter
H = Control box
I = ¼ ”1.5m pipe
J = Engine e-MatriX mood
1 = Safety clip (11x)
2 = Brackets (2x) fine filter
3 = Elbow coupling (4x)
5.0

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6.0
6.1
6.2
6.3
7.0
7.1
7.2
7.3
8.0a
8.0b

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8.1
8.2
8.3
8.4
8.5
8.6
8.7
9.0

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Dear user
Congratulations on your purchase of a Faber fire! A
quality product from which you will experience
warmth and atmosphere for many years. We rec-
ommend that you read this manual carefully be-
fore using the fireplace. If any problem arises de-
spite our strict quality control, you can always con-
tact your dealer or Glen Dimplex Benelux B.V.
For any warranty claims, it is essential you first
register your fireplace.
Please note!
The details of your fireplace can be found in
the user manual.
You can register your fire at: www.faberfires.com
Glen Dimplex Benelux B.V.
Address: Saturnus 8
NL-8448 CC
Heerenveen
Tel: [phone]
Email: [email protected]m
Info: www.faberfires.com
1.1 Introduction
Only have the fire installed by a qualified installer
according to the water and electric safety
Regulations. Read this installation manual properly.
Where the installation instructions are not clear,
national/local regulations must be followed.
1.2 Check
Check the fire for transport damage and
report any damage immediately to your
supplier.
Check whether all of the parts below are
included:
oControl box;
oRemote (incl. batteries);
oAsh material;
oSuction cups (2x);
oRemote access door;
oSpare transducers (2x) and
sponge.
1.3 CE declaration
We hereby declare that Glen Dimplex Benelux B.V.
released Faber heating appliance by its design and
construction method complies with the European
Safety Standards EN60335-2-30 and the European
Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 these cover
the essential requirements of EEC Directives
2014/35/EU and 2014/30/EU.
Product: electric fire Opti-myst.
Model: e-MatriX mood 800/500 RD
e-MatriX mood 800/500 ST
This declaration will become null and void as soon
as the unit is in any way modified without written
authorization of Glen Dimplex Benelux B.V.
Safety instructions
Do not use outdoors.
Do not use in the immediate surroundings
of a bath, shower or swimming pool.
The fire must be installed according this
manual.
Installation requirements
3.1 Water supply
Install a water connection with an ½” or
¾” external thread connection, placed at
an accessible location.
Install an EA backflow protection valve,
this is not included with the appliance.
Water pressure on the appliance between
0,5 and 8 Bar. Where required, use a pres-
sure reducing valve.
3.2 Power supply
Electric connection -230VAC/50Hz earthed and
placed at an accessible location.
Preparation and installation instructions
4.1 Preparing the fire
Make sure that all packaging materials
have been removed.
Remove the packaged parts.
Remove the front glass, see chapter 5.
4.2 Placing the fire
Please note!
Always the fire must be fitted with the
back to a wall.
The fitting of a chimney breast is manda-
tory.
For a proper functioning of the fire, al-
ways ensure that the fire is levelled.
Floor standing
Place the fire in the correct position and fix it to
the wall, see fig. 1.0 or 1.1.

Installation manual e-MatriX mood 800/500 RD,ST
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4.3 Installation and finishing
See fig. 1.5 and fig. 1.6.
A = cover strip
B = built-in support
C = glass support
D = top of the slot (glass)
E = magnet (adjustable)
F = false chimney breast
G = plateau
With cover strip (fig. 1.5)
e-MatriX mood RD:
Build the false chimney breast against built-in sup-
port B and (incl. cover strip) not higher than point
D. (Adjust the magnets 6mm lower than point D).
e-MatriX mood ST:
Build the false chimney breast against cover strip A
and built-in supports B.
Without cover strip (fig. 1.6)
Please note!
At the e-MatriX mood ST version, the cover
strips are fixed by screws, remove those first,
see fig. 1.3.
Remove built-in support B from the fire,
see fig. 1.5.
Build the false chimney breast against
glass support C, see fig. 1.6.
4.4 Control box (see fig. 1.2)
Please note!
Fix the Control box at an accessible location
behind the service door, see dimensional
drawing 10.3 and 10.4.
Connection of the control box to the e-MatriX,
see fig. 1.2:
A = control cable, 9 pole
B = power cord (power supply Control box)
C = extension cable (power supply Control
box to Engine)
D = main switch on/off
E = external water pump connection
(optional)
Electrical connection
Please note!
Connect all plugs according to the diagram,
see fig. 3.0.
AA = control box
BB = Engine
CC = printed circuit board
DD = top lighting (optional)
EE = bottom lighting (optional)
FF = power supply LED
GG = fan extraction
HH = fan heating
II = external water pump (optional)
Lead control cable A, from the Engine to
the Control box and connect it, see fig.
1.2-A.
Connect the supplied extension cable B to
the Control box, see fig. 1.2-B.
(Max. cable length from the center of the
fire to the left is 1,5m.
Max. cable length from the center of the
fire to the right is 1,0m).
Connect the supplied power cord C to the
Control box, see fig. 1.2-C.
If desired, a 2m extension set is available (The ex-
isting cables are extended by 2m), item number
20901578.
Water connection
Please note!
Connect all parts according to the flow dia-
gram. See fig. 5.0.
Place the water filters, in the correct direction
of flow, in an accessible location. There is a
“flow direction” mark on both filters.
Water inlet
Connect the water supply pipe to the (inlet) water
connection of the control box (see dimensional
drawing 10.3).
Water supply to the Engine
Connect the blue flexible pipe, which protrudes
from the side of the fireplace, to the (outlet) wa-
ter connection on the control box (see dimension
drawing 10.3).
Assemble the flexible water pipe
Press the blue flexible pipes 15mm in a coupling
piece. When mounting correctly, you feel re-
sistance that you have to push through.
Check the connection by pulling the pipe. Secure
the connection with the supplied red / or blue
safety clips.
Please note!
A watertight connection is only guaranteed
with safety clips.

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Disassemble the flexible water pipe
Remove the red or blue safety clip.
Push the water pipe in the coupling, hold the
flange in its position and pull the water pipe out of
the coupling.
This appliance is equipped with the following
(overflow) protections:
Electromechanical valve in the control box
that is controlled by sensors in the water
tank.
Absorption valve in the Engine that kicks
in when the water sump has an unexpect-
edly overflow, see fig. 5.0-K.
4.5 LED lighting (optional)
LED bottom lighting
The bottom lighting, which is located in the bottom
plate, can be switched on and off with both the re-
mote control and the App. (See user manual). See
fig. 3.0-FF and 4.0a or 4.0b for the position of the
connection of the led bottom lighting.
LED top lighting
The top lighting can be switched on and off with
both the remote control and the app. (See user
manual). See fig. 3.0-EE and 4.0a or 4.0b for the
position of the connection of the top lighting.
Removing the bottom plate with LED lighting
Please note!
To prevent damage / scratches, it is strongly
recommended to protect the cover strip, see
“A” in fig. 1.0 or 1.1. Should scratches never-
theless occur, this can only be repaired with
spray paint (Order number: 09000026).
Remove the decoration set;
Lift the bottom plate in the middle and let
it rest carefully at the front of the fire. See
fig. 4.0a or 4.0b.
Loosen the plug connection, for this press
the retaining clip of the plug. Now remove
the bottom plate.
Install LED bottom lighting
Lift the bottom plate in the middle and let
it rest carefully at the front of the fire. See
fig. 4.0a or 4.0b.
Insert the plug into the correct connector
of the terminal block (see fig. 3.0-FF and
4.0a or 4.0b) and carefully place the bot-
tom plate. (Check that the cable will not
block the outflow opening (fire opening)
of the Engine).
4.6 Test mode
Do a performance test (see chapter 7) and check
all water connections for leaks, before installing
the decoration set and the front glass.
Functional test via the ITC-V2 app
(Only possible in dealer setting).
Make sure the ITC-V2 app is connected to the fire.
Navigate to: Menu -> Diagnostics / Test mode and
push “Activate”, see fig. 6.0 to 6.3.
The engine can be tested for function.
All components are also checked by a self-test in
the normal starting procedure.
Any error messages are displayed in the App.
Click on the "exclamation mark" symbol at the top
left of the screen for additional information about
the notification.
4.7 Built-in structure and ventilation
requirements
The construction may not rest on the fire.
Take into account the thickness of any fin-
ishing layer!
Keep a minimum distance of 10mm be-
tween built-in frame and false chimney
breast when using combustible material,
see fig. 1.4.
Take into account a minimum distance of
2mm due to expansion of the fireplace,
see fig. 1.4.
Ventilation
The e-MatriX needs a minimum free space
of 50mm above the fire.
The e-MatriX needs a minimum ventila-
tion of 210cm² underneath the fire.

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Removing glass
5.1 e-MatriX mood RD
Front glass (see fig. 1.0, provide service from this
side).
Rotate both glass clamps clockwise.
See fig. 2.0a and 2.0b.
Place the suction cups and remove the
front glass. See fig. 2.0c.
For replacing the glass repeat the steps in reverse
order.
Second front glass
For cleaning only it’s not necessary to remove this
glass.
Rotate both glass clamps clockwise.
See fig. 2.2a and 2.2b.
Place the suction cups and remove the
front glass. See fig. 2.2c.
For replacing the glass repeat the steps in reverse
order.
Side glass
For cleaning only it’s not necessary to remove this
glass.
Place the suction cups and remove the
glass. See fig. 2.1.
For replacing the glass repeat the steps in reverse
order.
5.2 e-MatriX mood ST
Front glass (see fig. 1.1, provide service from this
side)
Remove the cover list. See fig. 2.3a and
2.3b.
Rotate the glass clamp clockwise.
See fig. 2.3c.
Place the suction cups and remove the
glass. See fig. 2.3d.
For replacing the glass repeat the steps in reverse
order.
Second front glass
For cleaning only it’s not necessary to remove this
glass.
Remove the cover list. See fig. 2.4a and
2.4b.
Rotate the glass clamp clockwise.
See fig. 2.4c.
Place the suction cups and remove the
glass. See fig. 2.4d.
For replacing the glass repeat the steps in reverse
order.
Decoration set
Please note!
To get the right glow effect, the (optional) bot-
tom lighting must be switched on at 100% in-
tensity.
Make sure the ITC-V2 App is connected to the fire,
see fig. 7.0.
Switch on the glow effect, see fig. 7.1.
Click on the “flame” in the circle, see fig.
7.1.
Click on the “settings”, see fig. 7.2.
Set “bottom lighting” to maximum, see
fig. 7.3.
6.1 Log set
See the included decoration instruction card or
Chapter 11:
Please note!
Placing the logs is a meticulous job, this deter-
mines the flame distribution.
Do not let any decoration material fall into
the outflow (fire) opening.
The outflow openings may not be completely
covered.
Divide the mini chips over the bottom.
Place the first two logs over the middle
section in the recesses provided for this.
Place the remaining logs.
Apply the ash material.
Fine tuning of the glow bed
By placing the decoration chips close together you
create a real glow bed.
6.2 Pebbles/Acrylic ice
Spread an even amount of Pebbles or Acrylic-ice on
the bottom plate.

Installation manual e-MatriX mood 800/500 RD,ST
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Functional test
See “Using the appliance for the first
time” in chapter 4 of the user manual.
Check all connections for water leaks.
Check the operation of the extractor fan.
Check the operation of the heating fan.
Check the operation of the remote control
at the desired distance (max. 8m).
Check the operation of the ITC-V2 App.
Place the decoration set, see chapter 6.
Place the front glass, see chapter 5.1.
Do a final functional test.
Maintenance
8.1 Maintenance frequency
Cleaning water sump, air filter and replac-
ing the transducer.
Commercial use:
oEvery three months.
Domestic use:
oOnce a year.
Cleaning mesh filter and replacing in-line
filter.
Commercial use:
oOnce a year.
Domestic use:
oEvery second year.
Please note!
The maintenance interval depends on the wa-
ter quality and/or the running hours and
therefore can differ from the above men-
tioned.
Cleaning water sump
Please note!
Always press the mains switch of the Con-
trol box to the OFF (0) position, see fig.
1.2-D and disconnect the power supply,
Never use abrasive cleaners.
1. Remove the front glass, see chapter 5.1.
2. Remove the decoration set, see chapter 6.
3. Lift the bottom plate in the middle and let
it rest carefully at front of the fire. See fig.
4.0a or 4.0b.
4. Disconnect the plug connection, pressing
in the plug's locking clip to do so. Remove
the base plate to gain full access to the
engine, see fig. 8.0a or 8.0b;
5. Disconnect the “fill cap” by turning it
clockwise, see fig. 8.1.
6. Disconnect the transducer cable, see fig.
8.2.
7. Release the clip on both sides and remove
the nozzle, see fig. 8.3 and 8.4.
8. Without spilling any water, lift up the wa-
ter sump gently and empty the water
sump, see fig. 8.5.
9. The transducer is fixed in the water sump
with a plastic clip. Push the clip backwards
gently and remove the transducer, see fig.
8.6.
10. Put a small amount of washing up liquid
into the water sump and using a soft
brush to clean the sump. Also clean the
transducer, including the disc underneath
the cone. Remove the cone by turning it
clockwise, see fig. 8.7.
11. When cleaned, thoroughly rinse the water
sump with clean water to remove all
traces of washing up liquid.
12. Clean the nozzle (fig. 8.4) with a soft brush
and flush out thoroughly with water.
Reverse the steps above to reassemble.
Cleaning air filter
1. Gently slide the air filter upwards out of
its plastic holder, see fig. 9.0.
2. Gently rinse with water in the sink and dry
with fabric towel before returning.
3. Replace the air filter.
4. Place the decoration set, see chapter 6.
5. Place the front glass, see section 5.1.
Replacing the transducer
Please note!
Press the mains switch of the Control box to
the “OFF” (0) position, see fig. 1.2-D and dis-
connect the power supply.
1. Follow the first 9 steps in section “Clean-
ing water sump” in chapter 8.1 to gain ac-
cess and remove the transducer.
2. Place the new transducer and repeat the
steps above in reverse order.
(Please take note that the transducer ca-
ble will not block the opening of the
cone).

Installation manual e-MatriX mood 800/500 RD,ST
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Cleaning mesh filter
1. Turn off the water supply.
2. Close the ball valves.
3. Unscrew the base and clean the filter in-
side.
Replacing in-line filter
1. Turn off the water supply.
2. Close the ball valves.
3. Replace the filter. Note the flow direction
mark on the filter!
8.2 Resetting absorption valve
When the absorption valve (fig. 5.0-K) is activated,
the sponge need to be replaced. The absorption
valve is located on the right front at the bottom of
the Engine.
1. Take out the sponge.
2. Fix the cause of the water leakage and re-
move any water at the bottom of the en-
gine.
3. Place the new sponge and open the ab-
sorption valve by pressing down the white
clamp.
Technical data
230 V
240 V
Input
Figures
Full Heat
1955 W
2129 W
Half Heat
1109 W
1208 W
Flame only
232 W
253 W
Standby
21 W
23 W
Batteries remote
(2x) 1,5 AA V
Water consumption
0,15 L/h
Inlet water pressure
0,5-8 Bar
Water connection
½ or ¾ Inch

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Dimensional drawings
10.1 e-MatriX mood 800/500 RD

Installation manual e-MatriX mood 800/500 RD,ST
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10.2 e-MatriX mood 800/500 ST

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10.3 Control box

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10.4 Remote access door (article number A9299463)