FAMOCO FX925F User manual

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CONFIDENTIAL 2/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
ITABLEOFCONTENTS
IOVERVIEW.....................................................................................................3
Purposeandaudience...........................................................................................................................3
Contentoftheproduct..........................................................................................................................3
IPRESENTATIONOFTHEFRONT‐CASING..........................................................4
Distributionofelements........................................................................................................................4
BATTERYHATCH....................................................................................................................................4
Developmentconnector........................................................................................................................6
CentralConnector..................................................................................................................................7
ISERVICE.........................................................................................................7
MEchanicalInstallation..........................................................................................................................7
Poweron,Standbyandshutdown.........................................................................................................8
contactLESSreadingandbarcodeSCANNING........................................................................................8
configuringTHEValidatorandinstallingApplications............................................................................8
IOPERATIONOFTHEVALIDATOR..................................................................10
LifeCycleManagement.......................................................................................................................10
AdvancedFeatures..............................................................................................................................11
IDEVELOPMENTRECOMMENDATIONS..........................................................13
Bestpractices......................................................................................................................................13
Applicationdevelopment....................................................................................................................13
Difficultyinslidingthefrontpanel.......................................................................................................13
Otherproblems...................................................................................................................................13
IMAINTENANCE............................................................................................15
OperatingEnvironment.......................................................................................................................15
Cleaningplasticsurfaces......................................................................................................................15
IANNEXES.....................................................................................................16
Annex1ProductDimensions...............................................................................................................16
Annex2FCCSTATEMENT.....................................................................................................................17

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CONFIDENTIAL 8/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
POWERON,STANDBYANDSHUTDOWN
The device will automatically switch on when the power is detected. The device will synchronize with the MDM
platform, update its configuration and the installed applications.When fully turned on, according to the configuration,
the color screen will show the main system interface of Famoco, or the Customer’s ownboot animation ("Kiosk" mode).
The standby of the device is controlled by the running application. The application must monitor the conditions of
usingcondition of the device (system time, power conditions...) in order to force the device to the standby status to
reduce its consumption, if necessary.
Forcing standby is mandatory when the validator is operating under battery and the external power to the device has
been turned off. In this case, a standby in less than 5 minutes is strongly recommended in order to save the battery
charge.
The standby state can be quit either by decision of the application (system event) or detecting the external power if it
was cut off.
The shutdown method varies depending on whether the device's configuration includes a battery or not. If a battery is
present, the device will shut down automatically when the charge level drops below 4%. If there is no battery included,
the device Will turn off as soon as the power is cut.
CONTACTLESSREADINGANDBARCODESCANNING
The FX925 validator have an EMV/NFCcontactless card reader and an optical scanner for barcode reading.
The EMV/NFC reader is able to read contactless cards using the standard ISO-14443 type A/B/B’. The precise list of
accepted technologies is available on the product's technical sheet.
The optical scanner is capable of reading 1d and 2d barcodes. It includes a LED lighting in white light, not harmful to
the eyes in case of direct exposure. The illumination allows reading on different supports, smartphone or paper screen,
and any external light conditions. The list of Barcode is available on the product technical sheet.
Barcode reading performance depends on the density and physical size of the barcode itself. For an optimum reading
from the frontal glass, it is recommended not to exceed 40x40mm size for 2d and 50mm length for 1d codes. A larger
size will be read but requires a distance from the window and a precise gesture from the user.

CONFIGURINGTHEVALIDATORANDINSTALLINGAPPLICATIONS
The Famoco’s Android system includesnatively a remote management agent named MDM (Mobile Device
Management), together with a SaaS service on the web. This is the major tool for configuring the remote devices and
managing their lifecycles.
Deployed terminals are organized by Fleets, and the configuration is grouped by Profiles. The set of applications to be
installed on the deployed terminals will be stored in an isolated a secure application container, then added on the
configuration profile and pushed to the fleet terminals.

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CONFIDENTIAL 13/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
IDEVELOPMENTRECOMMENDATIONS
BESTPRACTICES
The Famoco validator runs on anAndroid AOSP system. So most libraries and APIs fromStandard Android are
available natively.
It is strongly recommended that you abide by the Java-style rules Code recommended by AOSP:
Https://source.android.com/setup/contribute/code-style
In the same way strictly respect the Application Permissions, specific to a secure operating system.
Please note that the Famoco’s is using an secure Android operating system. This security is achieved by removing all
applications and services that can leak metadata to 3rd party or external servers. That is why, there are no Google
Services installed.
APPLICATIONDEVELOPMENT
Famoco Provides an online documentation (in English) to guide the few specific features of the system Famoco (NFC
reading Examples...), available online at:
https://help.famoco.com/developers/
The details of the peripherals specific to the FX925F validator, external to the Android system, are described below:
i. Using the barcode reader
Anspecific SDK (Software Development Kit), documentation and examples will be provided, to assist the programming
and design of the software specific to the product.
ii. Usingthe EMV/NFC reader
This module is provided by Ingenico. All the development material and SDKs are provided by Ingenico.
iii. Using the native SAM slot
Refer to the online documentation Famoco:https://help.famoco.com/developers/nfc/external-element/
iv. Using the LED signal
A specific library will be provided for the I/O ports (GPIO), controlling the signaling LED, as well as documentation and
examples, for programming assistance and design of the software specific to the Famoco’s FX925F validator.

DIFFICULTYINSLIDINGTHEFRONTPANEL
If installing the front-casing is difficult, during the mechanical installation, to slide it on its back-casing support, you can
use a silicone, based lubricant, usually packaged as aerosols. Translucent, this lubricant does not leak or damage the
rubber or plastic. This lubrication allows to improve the flexibility of the gasket while guaranteeing the sealing.
OTHERPROBLEMS
Refer to the table below to identify and resolve the problem.

CONFIDENTIAL 14/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
Problem / Question Solution
The device doesn’t power on Check that the back-casing is properly installed
and powered
The device still does not turn on If the unit is operating with a battery, check that
the battery charge level is at least 4% in order to
trigger the start-up.
The device does not sync Verify that connectivity is enabled on the MDM
profile and that the device has the networks (GSM
or Wifi) within its reach
I need to turn off the device Turn off the power supply. If the unit is supplied
with a battery, open the hatch at the rear of the
front-casing and remove the battery.
I changed the configuration on the MDM tool, how
to make sure that the new parameters are
considered?
Wait for the synchronization interval set to
consider the new settings.
If the problem persists, contact the support team at Famoco :[email protected]


CONFIDENTIAL 15/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
IMAINTENANCE
OPERATINGENVIRONMENT
During installation, avoid the direct sunlight exposure, and permanent exposure to meteorological elements (rain,
snow).
The validator device is designed to operate nominally with an ambient temperature between-10 °c and + 50 °c, with a
humidity between 10% and 90% (non-condensing).
During long storage periods, the ambient temperature should be between-30 °c to 70 °c, with a moisture content (non-
condensing) between 5% and 95%.
If the unit is delivered with a battery, it is necessary to remove it and store it with temperature conditions between-
10 °C and + 30 °C. For storage periods without use beyond 3 months, batteries may require a recharge cycle. Please
refer to your contact person at Famoco for further information.
CLEANINGPLASTICSURFACES
To remove dust, use lint-proof cloth.
For surface soiling, use a sponge and soapy water to clean the area to be treated, then rinse with clear water with a
microfiber cloth.
To remove greasy or incrusted stains from the plastic, gently rub the tasks with isopropyl alcohol using a microfiber
cloth. Do not use abrasive cleansers.


CONFIDENTIAL 16/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
IANNEXES
ANNEX1PRODUCTDIMENSIONS
Front view
* Dimensions in millimeters
Please comply with the following instructions for item customization:
●Do not hide the brand logo
●In no case, a label with metal overlay (paint, surface) can be placed on the NFC reading surface.

CONFIDENTIAL 17/17
IFAMOCO SAS – 59 Avenue Victor Hugo – 75116 PARIS – FRANCE I [e-mail]
IPhone: + 33 184169632 I SIREN: 527 948 814 I Vat Intracom: FR93527948814
ANNEX2FCCSTATEMENT
FCC Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Statement:
"This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help."
The antenna(s) used for this transmitter must be installed to provide a separationdistance of at least 20 cm from all
persons.
This device complies with Industry Canada licence-exempt RSS standard(s).
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence
L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2)
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme à l’exposition aux rayonnements Industry Canada limites établies pour un
environnement non contrôlé.
L’antenne(s) utilisée pour ce transmetteur doit être installé pour fournir une distance de séparation d’au moins 20 cm
de toute personne.