FAQ 201 Setup guide

201
SILICONE LED MASK
O N L I N E M A N U A L

FULL USER MANUAL
GETTING STARTED
Congratulat ons on tak ng the rst step nto a new era of ant -ag ng by acqu r ng FAQ™ 201.Before you beg n to
enjoy all the benets of profess onal sk ncare technology n the comfort ofyour home, please take a few moments to
carefully read the nstruct ons n th s manual.
Please READ ALL INSTRUCTIONS BEFORE USE and ut l ze th s product only for ts ntended use as descr bed n th s
manual.
INTENDED USE: FAQ™ 201 s an over-the-counter dev ce em tt ng energy n the red, green, and blue reg ons of the
spectrum, ntended to treat fac al wr nkles and/or blem shes.
WARNING: NO MODIFICATION OF THIS EQUIPMENT IS ALLOWED.
FAQ™ 201 OVERVIEW
Featuring red, green & blue LED, this ultra-light and wireless mask helps revitalize the complexion in minutes. Made
offlexi-fit silicone, it molds to your facial contours to ensure even light coverage. Move around freely while you enjoy
an LED facial- anytime, anywhere.
GETTING TO KNOW FAQ™ 201
UNIVERSAL POWER BUTTON
Press once to turn on. Press aga n 
to sw tch LED colors. Press for 
3 sec to turn o  .
OPEN E Y E DESIGN
Protects eyes from powerful 
LED wavelengths, and allows 
ease of movement as you can 
see clearly even wh le wear ng 
the mask.
FLE X I - FIT SILICONE
Ultra-hyg en c and easy to 
clean. Molds to your face l ke a 
transparent second sk n for ease 
of movement.
C H ARGING PORT
Up to 1. 5 hours of use per 
USB charge.
NON - SLIP H EADBAND
Made of s l cone for ult mate 
comfort, and so t doesn ’ t pull 
ha r. K eeps mask securely on 
your face so you can move 
around freely.
600 POINTS OF LIG H T
Puls ng 1000 x per second, and 
opt m zed to ensure the LED 
wavelengths penetrate evenly 
across all areas of the face.
60m L FA Q™ S ilicone
C leaning S pray
Control dev ce sett ngs
and select your
cleans ng and rm ng
massage preferences
D isplay C ase
E ther store your mask
away nthe bo x , or
d splay proudly by
propp ng up on the
d splay stand.
USB C h arging C a b le
Charges anyt me,
anywhere. 
Comes n accessory
pouch.
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WARNINGS
FOR OPTIMUM SAFETY:
FAQ™ LED Masks should e comforta le – if you experience any discomfort or prolonged skin redness, discontinue useimmediately and
consult a physician.
Do not use on wound ulceration, trauma, and post-operative wounds.
Do not use if you have light-sensitivity or sun urnt or inamed skin.
Do not stare directly at the LED lights.
This product should not e used y children. Close supervision is necessary when this product is used y, on, or near childrenand those with
reduced physical and mental a ilities.
For reasons of hygiene, we do not recommend sharing your FAQ™ 201 with anyone else.
Avoid leaving your FAQ™ 201 in direct sunlight and never expose it to extreme heat or oiling water.
Do not pull the silicone strap too tight, in order to avoid damage to the silicone mask.
Discontinue use if this product appears damaged in any way.
This product contains no servicea le parts.
Do not tamper or attempt to disassem le the product as this may cause damage to the unit.
Do not use while driving or operating heavy machinery.
Do not insert any o ject into any opening of the device.
Do not use the device if it is overheating or you suspect that it is malfunctioning.
This device should only e used with a SELV power adapter.
It is recommended that IEC60950 standard power suppliers are used to charge the device.
Before charging, make sure that the plug and socket are completely dry. Failure to do so may result in electric shock,short circuit, or re.
Do not use the device while charging. Discontinue use if this device or charger is not working properly or appears damagedin any way. Only use
the power cord supplied with your device.
The attery must e removed from the appliance efore it is disposed of. The appliance must e disconnected from thesupply mains when
removing the attery, and the attery is to e disposed of safely.
G iven the e  ciency of the FAQ™ LED Masks, we recommend that you do not use FAQ™ 201 for more than 15 minutes ata time.
Use this LED Mask only for its intended use as descri ed in this manual. If you do not nd the answer to your specic q uestion,or if you have any
other q uestions regarding the device ’ s operation, please visit faqswiss.com/support
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HO W TO U S E F A Q™ 201
U N LOC K YOUR DEVICE
Before rst use, download the FAQ™ Swiss mo ile app to unlock and register your
device y following thesesimple steps ;
1.
Download the FAQTM Swiss app on your mo ile phone y scanning the QR code.
2.
Log in to your existing account, or sign up for a new one.
3.
Add device ( on the top of your screen ) .
4.
Choose the device series.
5.
Press and hold the universal utton to connect your device to the app.
6.
Fill in the purchase information
And your device is ready to use !

HOW TO USE FAQ™ 201
1. Start w th a clean and dry face, and apply your FAQ™ pr mer,
f des red. Then place your FAQ™ 201 S l cone LED
Face Mask over your face, and secure n place w th the
headband.
2. Press the un versal power button to turn on your mask. You
can change the LED colors by qu ck-press ng the
button aga n.
3. Enjoy your LED fac al treatment for up to 15 m ns, wh le you
cont nue w th your day - for mult task ng at ts best.
Once n shed, press the un versal power button for 3 seconds
to turn o your mask.
RECOMMENDED USE: 5-15 m ns, 3-5 t mes per week.
CAUTION: Do not pull the headband too t ght, or you may
damage the s l cone mask.
CLEANING YOUR FAQ™ 201
Always clean your FAQ™ LED Mask thoroughly after use. For opt mal results, we recommend spray ng the maskw th
FAQ™ S l cone Clean ng Spray. Then wet a l nt-free cloth or towel w th warm water, and thoroughly w pe o all
rema n ng res due.
NOT E : Never use clean ng products conta n ng alcohol, petrol, or acetone, as they may rr tate the sk n and damage
the s l cone.
TROU B LESHOOTING
P recautions to be taken in the event of changes in the performance of FAQ™:
If FAQ™ 201 is not activated when pressing the universal button:
B attery s empty. Recharge us ng the US B charg ng cable for up to 2 hours unt l fully charged, and then restart
yourdev ce by press ng the un versal button.
If FAQ™ 201 cannot be switched o and/or the universal button does not respond:
M croprocessor s temporar ly malfunct on ng. Press and hold the un versal button to restart the dev ce.
If FAQ™ 201 won’t sync to the FAQ™ Swiss app:
Sw tch your B luetooth o and then on aga n to try reconnect ng.
Close the FAQ™ Sw ss app and then reopen t to start the process over.
Check to see f the app needs to be updated n your mob le dev ce ’ s app store.
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WARRANTY TERMS & CONDITIONS
REGISTER WARRANTY
To activate your 2-Year Limited Warranty, register through the FAQ™ Swiss app, or visitfaqswiss.com/prod ct-
registration for more information.
2-YEAR LIMITED WARRANTY
FAQ™ Swiss warrants this device for a period of TWO (2) YEARS after the original date of purchase against defects
due tofaulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts
that aectthe function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or
damage caused byaccident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will
void the warranty
If you discover a defect and notify FAQ™ Swiss during the warranty period, FAQ™ Swiss will, at its discretion,
replacethe device free of charge. Claims under warranty must be supported by reasonable evidence that the date of
the claimis within the warranty period. To validate your warranty, please keep your original purchase receipt
together with thesewarranty conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.faqswiss.com and then select the option to make a
warranty claim. Shipping costs are non refundable. This undertaking is in addition to your statutory rights as a
consumerand does not aect those rights in any way.
DISPOSAL INFORMATION
Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste
collection systems).
This device should not be treated as household waste, but rather be brought to the appropriate collection point for
recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help
preventthe potential negative consequences for the environment and human health which could be caused by
inappropriatewaste handling of the device. The recycling of materials will also help conserve natural resources.
For more information about the recycling of your device, please contact your local household waste disposal service
or your place of purchase.
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BATTERY REMOVAL
NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken
when the device is ready to be disposed of.
Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be
thrown away with household waste. To remove the battery, cut and remove the silicone outer layer from the diamond
shaped part on the forehead of the mask. Next, cut the plastic shell along the crack, and pry the shell open. Then cut
the battery cable, remove the battery, and dispose of it in accordance with your local environmental regulations.
Wear gloves during this process for your safety. Detailed visual instructions are provided below:
SPECIFICATIONS
MATERIALS: Plastic ABS/PC, Silicone Food-grade
silicone
COLOR: Gold / Pink Ruby
SIZE: 162 x 100 x 182 mm
WEIGHT: 169 g
BATTERY: 3.7V lithium battery with 1050mAh
USAGE: 1.5 hours of use per charge
STANDBY: 90 days
MAX NOISE LEVEL: <50 dB
DISCLAIMER: U sers of this device do so at their own risk. Neither FA Q™ Swiss nor its retailers assume any responsibility or liability for any in j uries
or damages, physical or otherwise, resulting, directly or indirectly, from the use of this device. Furthermore, FA Q™ Swiss reserves the right to
revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or
changes.
CAUTION: Changes or modi  cations to this unit not expressly approved by the party responsible for compliance could void the user ' s authority to
operate the e q uipment 
M odel may be changed for improvements without notice.
FRE QU ENTLY AS K E D QU ESTIONS
T HE BAS I CS
1. WHAT COMES WITH MY F A Q™ 200 LED MAS K?
1x FA Q™ 200 LE D Face M ask, 1x 60m L FA Q™ Silicone Cleaning Spray, 1x U SB Charging Cable, 1x U ser M anual, 1x Q uick Start
Guide.
2. HOW DO I TURN MY F A Q™ 200 LED MAS K ON ?
Press the universal power button on your LE D mask to turn it on.
3. HOW DO I TURN MY F A Q™ 200 LED MAS K O FF?
Press and hold the universal power button on your LE D mask for 3 seconds to turn it o  . Y our device will turn o  automatically after 15 mins.
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©2023 FAQ GmbH ALL RIGHTS RESERVED / TOUS DROITS RÉSERVÉS 
MANUFACTURED FOR / FABRIQUÉ POUR FAQ GmbH 
EU DISTR : FOREO AB, KARLAVÄGEN 41, 114 31 STOCKHOLM, SWEDEN 
US DISTR : FOREO INC , 1525 E PAMA LANE, LAS VEGAS, NV 89119, USA 
AUS DISTR : 6 PROHASKY STREET, PORT MELBOURNE, VIC, 3207 AUSTRALIA 
MANUFACTURED BY / FABRIQUÉ PAR : VIS (SHANGHAI) TECHNOLOGY CO , LTD 
NO 58 LINSHENG ROAD, TINGLIN TOWN, JINSHAN DISTRICT, SHANGHAI, CHINA 
DESIGNED AND DEVELOPED BY / CONÇU ET DÉVELOPPÉ PAR FAQ GmbH
EN-P1-20230201 WWW FAQSWISS COM
TREATMENT
4. HOW DO I START MY FIRST TREATMENT?
First, clean and dry your face and neck carefully, and apply your FAQ™ primer if desired Then place your FAQ™ 200LED Face
Mask over your face, and secure it in place with the headband Press the universal power button to turn onyour mask You
can change the LED colors by quick-pressing the button again Enjoy your LED facial treatment for upto 15 mins, while you
continue with your day - for multitasking at its best Once nished, press the universal powerbutton for 3 seconds to turn o
your mask
5. CAN I USE MY OWN SKINCARE WITH MY FAQ™ 200 LED MASK?
We recommend using FAQ™ primer with the FAQ™ 200 LED Mask due to its potent anti-aging properties But you can use
your own skincare instead, if desired However, make sure the skincare products you usedon’t contain any silicones or acids,
or photosensitive ingredients such as Vitamin A, Retinol, AHAs, BenzoylPeroxide and Vitamin C
6. HOW OFTEN CAN I USE MY FAQ™200 LED MASK?
We recommend using your FAQ™ LED Mask for 5-15 minutes, 3-5 times per week for optimal results
7. WHAT IS LED THERAPY?
LED, or light emitting diode, therapy is a skincare treatment that uses varying wavelengths of light NASA originally
developed it for plant growth experiments on shuttle missions and later found it to have promise for woundtreatment LED
light therapy is now used by aestheticians to help regenerate the skin from aging
8. IS LED THERAPY SAFE?
Unlike other types of light therapy, LEDs do not contain ultraviolet rays Therefore, they’re safe for regular use LEDlight
therapy also doesn’t cause burns like other anti-aging treatments such as chemical peels, dermabrasion, andlaser therapy
TROUBLESHOOTING & MAINTENANCE
9. WHAT DOES IT MEAN WHEN MY FAQTM LED MASK FLASHES RED 3 TIMES?
Your mask will  ash red 3 times to indicate low battery Recharge your mask using the provided USB charging cablefor up to
2 hours, until fully charged
10 . HOW DO I CLEAN MY FAQ™ DE V ICE?
Always clean your FAQ™ LED Mask thoroughly after use For optimal results, we recommend spraying the maskwith FAQ™
Silicone Cleaning Spray Then wet a lint-free cloth or towel with warm water, and thoroughly wipe o allremaining residue
(NOTE: Never use cleaning products containing alcohol, petrol or acetone, as they may irritate the skin and damage the
silicone)