FAQ 202 Setup guide

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FREQUENTLY ASKED QUESTIONS
THE BASICS
1. WHAT COMES WITH MY FA ™ 200 LED MASK?
1x FAQ™ 200 LED Face Mask, 1x 60mL FAQ™ Silicone Cleaning Spray, 1x USB Charging Cable, 1x User Manual, 1x Quick Start
Guide.
2. WHAT SHOULD I DO AFTER I RECEIVE MY FA ™ 200 LED MASK?
Congratulations on discovering a new era of anti-aging. Before you begin your rst treatment with FAQ™ 202, you need to
unlock and register your device by downloading the FAQ™ Swiss app for free, and following the instructions in the app. (For
more information, please refer to the section below titled ‘THE APP’).
3. HOW DO I TURN MY FA ™ 200 LED MASK ON?
Press the universal power button on your LED mask to turn it on.
4. HOW DO I TURN MY FA ™ 200 LED MASK OFF?
Press and hold the universal power button on your LED mask for 3 seconds to turn it o. Your device will turn oautomatically after 15 mins.
TREATMENT
5. HOW DO I START MY FIRST TREATMENT?
First, clean and dry your face and neck carefully, and apply your FAQ™ primer if desired. Then place your FAQ™ 200LED Face
Mask over your face, and secure it in place with the headband. Press the universal power button to turn onyour mask. Y ou can
change the LED colors by q uick-pressing the button again. ( W ith FAQ™ 202, you can also accessmore settings and pre-
programmed treatments via the FAQ™ Swiss app). En j oy your LED facial treatment for up to 1 5 mins, while you continue with your
day - for multitasking at its best. O nce nished, press the universal power buttonfor 3 seconds to turn o  your mask.
6 . CAN I USE MY OWN SKINCARE WITH MY FA ™ 200 LED MASK?
W e recommend using FAQ™ primer with the FAQ™ 200 LED Mask due to its potent anti-aging properties.However, you can use
your own skincare instead, if desired. But make sure the skincare products you usedon’t contain any silicones or acids, or
photosensitive ingredients such as V itamin A, R etinol, AHAs, Ben z oylPeroxide and V itamin C.
7 . HOW OFTEN CAN I USE MY FA ™ 200 LED MASK?
W e recommend using your FAQ™ LED Mask for 5 -1 5 minutes, 3 - 5 times per week for optimal results.
8 . WHAT IS L ED THERA P Y?
LED , or li g ht emittin g diode , therapy is a skincare treatment that uses varyin g wavelen g ths of li g ht. NASA ori g inallydeveloped it
for plant g rowth e x periments on shuttle missions and later found it to have promise for woundtreatment. LED li g ht therapy is now
used by aestheticians to help re g enerate the skin from a g in g .
9 . IS L ED THERA P Y SAFE?
U nlike other types of li g ht therapy , LEDs do not contain ultraviolet rays. Therefore , they ’ re safe for re g ular use. LEDli g ht therapy
also doesn ’ t cause burns like other anti - a g in g treatments such as chemical peels , dermabrasion , andlaser therapy.
APP
1 0 . HOW DO I P AIR MY FA ™ 202 LED MASK WITH THE FA ™ SWISS A PP ?
First, download the FAQ™ Swiss app to your smartphone or tablet, and turn on Bluetooth on your smartphone / tablet. ext, press
and hold the universal button on your mask for 3 seconds. The mask will turn blue to indicatewhen it is in Bluetooth pairing mode.
Then simply follow the instructions in the app to nish pairing your mask tothe app. ( O TE : Y our mask must be o  before you can
put it in Bluetooth pairing mode).

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11. DOES MY FAQ™ 202 LED MASK WORK WITHOUT THE APP?
Yes, you can manually use your mask without the FAQ™ Swiss app. Simply switch between LED colors by pressing the
universal power button. However, please keep in mind that before you use the mask for the very rst time, you must unlock
and register it through the FAQ™ Swiss app.
12. WHAT ARE THE BENEFITS OF USING THE FAQ™ SWISS APP?
The FAQ™ Swiss app oers a pre-programmed facial treatment for you to enjoy, as well as a wireless remote control
function. It also oers you advanced settings that you can save to your device, according to your preferences, for the next
time you turn it on. Additionally, you can register your warranty and access how to use instructions via the app.
TROUBLESHOOTING & MAINTENANCE
13. WHAT DOES IT MEAN WHEN MY FAQ™ LED MASK FLASHES RED 3 TIMES?
Your mask will ash red 3 times to indicate low battery. Recharge your mask using the provided USB charging cable for up to
2 hours, until fully charged.
14. WHAT DOES IT MEAN WHEN MY FAQ™ LED MASK FLASHES BLUE?
Your mask will ash blue to indicate it is in Bluetooth pairing mode, and ready to connect to the app.
15. HOW DO I CLEAN MY FAQ™ DEVICE?
Always clean your FAQ™ LED Mask thoroughly after use. For optimal results, we recommend spraying the mask with FAQ™
Silicone Cleaning Spray. Then wet a lint-free cloth or towel with warm water, and thoroughly wipe o all remaining residue.
( NOTE : Never use cleaning products containing alcohol, petrol or acetone, as they may irritate the skin and damage the
silicone ) .
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