Fellowes Powershred Series Operating manual

225i/225Ci/225Mi
Technical Service Manual
North America and International
March 2017

TABLE OF CONTENTS
INTRODUCTION 1
SPECIFICATIONS 2-4
225I2
225CI3
225MI4
SAFETY 5
GENERAL MAINTENANCE 5
EXTERNAL CLEANING 5
INTERNAL CLEANING 5
INSPECTION 5
OPERATION 6-8
CONTROL PANEL 6
INDICATOR LED’S7
TROUBLESHOOTING LEDS7
SHEET CAPACITY LEDS8
LUBRICATION 8
TROUBLESHOOTING 9-10
PAPER FEED PROBLEMS 9
ELECTRICAL PROBLEMS 9-10
MECHANICAL PROBLEMS 10
TOOLS AND SUPPLIES 11
CABINET AND HOUSING 12-13
MACHINE BREAKDOWN 12
HOUSING COVER 13
PAPER WASTE BIN 13

MECHANICAL ASSEMBLY 14-18
CUTTING BLOCK 14
MOTOR 15
GEARS 16
225CI CUTTER TIMING DIAGRAM 17
225MI CUTTER TIMING DIAGRAM 18
ELECTRICAL ASSEMBLY 19-28
CAPACITOR 19
POWER CORD RECEPTACLE 19
POWER SWITCH 20
BIN FULL SYSTEM 20-21
DOOR OPEN SWITCH 22
JAM PROOFMODULE 23
SAFE SENSE 23
ACPCBOARD 24
•WIRING DIAGRAM 25
CONTROL /L.E.D BOARD 26
•WIRING DIAGRAM 27
PCBCALIBRATIONS 28-29
•CURRENT LIMIT ADJUSTMENT 28
•JAM PROOF CALIBRATION 29
AUTO-START I/R SENSORS 30
NOTES 31
TECHNICAL SUPPORT CONTACT INFORMATION 32

Introduction
This Technical Service Manual contains the service and repair procedures for Fellowes office
shredders Models 225i, 225Ci, and 225Mi.
The manual provides maintenance procedures, a list of required tools, and a troubleshooting
guide. In addition, the manual contains a wiring diagram.
Use the troubleshooting guide for help in identifying a specific problem. Then turn to the
appropriate section in the manual for instructions. Follow the service procedures carefully.
Always note the location, number, color, and position of parts and wires before removing
them so that they can be reassembled correctly. If there are no specific instructions for
reassembling an item, simply reverse the disassembly procedure. The maximum paper size
for the shredders is standard letter and A size paper. The shredders are sheet-fed.

Model 225i
Model 225i is a Straight-cut shredder with the listed characteristics:
PRODUCT INFO
C-225i
C-225i
C-225i
C-225i
Country Version
NA
AU
ZA
EU
Product Size (H X W X D)
775mm X 442mm X 451mm or 30.5” X 17-3/8” X 17-3/4”
Product Weight
34.75 Kg or 76.6 lbs
Quantity per Master
1
Master Outer Size (H X W X D)
902mm X 565mm X 558mm or 35.5” X 22.25” X 22”
Master Outer Weight
38.25 Kg or 84.33 lbs
Rated Cut Type
Strip
Rated Particle Size (mm)
5.8mm (7/32”)
5.8mm (7/32”)
5.8mm (7/32”)
5.8mm (7/32”)
Rated Sheets Capacity
(sheets)
20
Rated Paper (g/m²)
75
70
70
70
Rated Throat Width
9.5” (240mm)
Rated Speed (marketing)
16 FPM
Speed (1 sheet, cold state)
2-3 seconds
Speed (50% Capacity)
2-3 seconds
Speed (Capacity)
2.5-3.5 seconds
Rated Duty Cycle
Continuous
Rated Daily Use
10,000 passes (paper), 200 Credit Cards, 10 CDs
Voltage
120 V
220-240 V
220-240 V
220-240 V
Rated Frequency
60Hz
50Hz
50Hz
50Hz
Rated Amperage
6A
3A
3A
3A
Rated Wattage
700 W
700 W
700 W
700 W
Motor Type
Induction (2 pole)
PRODUCT INFO
C-225i
C-225i
C-225i
C-225i
Country Version
Korea
China
UK
Product Size (H X W X D)
785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8”
Product Weight
34.75 Kg or 76.6 lbs
Quantity per Master
1
Master Outer Size (H X W X D)
902mm X 565mm X 558mm or 35.5” X 22.25” X 22”
Master Outer Weight
38.25 Kg or 84.33 lbs
Rated Cut Type
Strip
Rated Particle Size
5.8mm (7/32”)
5.8mm (7/32”)
5.8mm (7/32”)
Rated Sheets Capacity
(sheets)
20
Rated Paper (g/m²)
70
70
70
Rated Throat Width
9.5” (240mm)
Rated Speed
16 FPM
Speed (1 sheet, cold state)
2-3 seconds
Speed (50% Capacity)
2-3 seconds
Speed (Capacity)
2.5-3.5 seconds
Rated Duty Cycle
Continuous
Rated Daily Use
10,000 Sheets, 200 Credit Cards, 10 CDs
Voltage
220-240 V
220-240 V
220-240 V
Rated Frequency
60Hz
50Hz
50Hz
Rated Amperage
3A
3A
3A
Rated Wattage
700 W
700 W
700 W
Motor Type
Induction (2 pole)

Model 225Ci
Model 225Ci is a Cross-cut shredder with the listed characteristics:
PRODUCT INFO
C-225Ci
C-225Ci
C-225Ci
C-225Ci
Country Version
NA
AU
EU
UK
Product Size (H X W X D)
785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8”
Product Weight
40.68 Kg or 89.7 lbs
Quantity per Master
1
Master Outer Size (H X W X
D)
902mm X 565mm X 558mm or 35.5” X 22.25” X 22”
Master Outer Weight
42.45 Kg or 93.6 lbs
Rated Cut Type
Cross
Rated Particle Size (mm)
3.9mm X 38mm or 5/32” X 1-1/2”
Rated Sheets Capacity
(sheets)
20
Rated Paper (g/m²/lbs.)
20lbs
70
70
Rated Throat Width
9.5” (240mm)
Rated Speed
16 FPM
Speed (1 sheet, cold state)
3-4 seconds
Speed (50% Capacity)
4-5 seconds
Speed (Capacity)
5-6 seconds
Rated Duty Cycle
Continuous
Rated Daily Use
5,000 Sheets, 200 Credit Cards, 10 CDs
Voltage
120 V
220V –240V
220V –240V
220V –240V
Rated Frequency
60Hz
50Hz
50Hz
50Hz
Rated Amperage
6A
3A
3A
3A
Rated Wattage
700 W
700 W
700 W
700 W
Motor Type
Induction (2 pole)
PRODUCT INFO
C-225Ci
C-225Ci
C-225Ci
C-225Ci
Country Version
JP
KO
CN
ZA
Product Size (H X W X D)
785mm X 450mm X 435mm or 30.9” X 17-3/4” X 17-1/8”
Product Weight
40.68 Kg or 89.7 lbs
Quantity per Master
1
Master Outer Size (H X W X
D)
902mm X 565mm X 558mm or 35.5” X 22.25” X 22”
Master Outer Weight
42.45 Kg or 93.6 lbs
Rated Cut Type
Cross
Rated Particle Size (mm)
3.9mm X 38mm or 5/32” X 1-1/2”
Rated Sheet Capacity
20
Rated Paper (g/m²)
64
70
70
70
Rated Throat Width
9.5” (240mm)
Rated Speed
16 FPM
Speed (1 sheet, cold state)
3-4 seconds
Speed (50% Capacity)
4-5 seconds
Speed (Capacity)
5-6 seconds
Rated Duty Cycle
Continuous
Rated Daily Use
5,000 Sheets, 200 Credit Cards, 10 CDs
Voltage
100 V
220V –240V
220-240 V
220V –240V
Rated Frequency
50Hz/60Hz
50/60Hz
50Hz
50Hz
Rated Amperage
6A
3A
3A
3A
Rated Wattage
700 W
700 W
700 W
700 W
Motor Type
Induction (2 pole)

Model 225Mi
Model 225Mi is a Micro-cut shredder with the listed characteristics:
PRODUCT INFO
C-225Mi
C-225Mi
C-225Mi
C-225Mi
Country Version
NA
AU
EU
UK
Product Size (H X W X D)
450 X 435 X 745mm or 17-3/4” X 17-1/8” X 29-3/8”
Product Weight
41.0 Kg or 90.4 lbs
Quantity per Master
1
Master Outer Size (H X W X
D)
561 X 570 X 905mm or 22-1/8” X 22-7/16” X 35-11/16”
Master Outer Weight
46.3 Kg or 102.1 lbs
Rated Cut Type
Micro Cut
Rated Particle Size (mm)
2 X 12mm or 5/64” X 15/34”
Rated Sheets Capacity
(sheets)
14
Rated Paper (g/m²/lbs.)
20lbs
70
70
Rated Throat Width
9.5” (243mm)
Rated Speed
16 FPM
Speed (1 sheet, cold state)
3-4 seconds
Speed (50% Capacity)
4-5 seconds
Speed (Capacity)
5-6 seconds
Rated Duty Cycle
Continuous
Rated Daily Use
4,000 Sheets, 200 Credit Cards, 10 CDs
Voltage
120 V
220V –240V
220V –240V
220V –240V
Rated Frequency
60Hz
50Hz
50Hz
50Hz
Rated Amperage
6A
3A
3A
3A
Rated Wattage
700 W
700 W
700 W
700 W
Motor Type
Induction (2 pole)
PRODUCT INFO
C-225Mi
C-225Mi
C-225Mi
C-225Mi
Country Version
JP
KO
CN
ZA
Product Size (H X W X D)
NA
Product Weight
450 X 435 X 745mm or 17-3/4” X 17-1/8” X 29-3/8”
Quantity per Master
41.0 Kg or 90.4 lbs
Master Outer Size (H X W X
D)
1
Master Outer Weight
561 X 570 X 905mm or 22-1/8” X 22-7/16” X 35-11/16”
Rated Cut Type
46.3 Kg or 102.1 lbs
Rated Particle Size (mm)
Micro Cut
Rated Sheet Capacity
2 X 12mm or 5/64” X 15/34”
Rated Paper (g/m²)
14
14
14
14
Rated Throat Width
20lbs
Rated Speed
9.5” (243mm)
Speed (1 sheet, cold state)
16 FPM
Speed (50% Capacity)
3-4 seconds
Speed (Capacity)
4-5 seconds
Rated Duty Cycle
5-6 seconds
Rated Daily Use
Continuous
Voltage
4,000 Sheets, 200
Credit Cards, 10 CDs
4,000 Sheets, 200
Credit Cards, 10
CDs
4,000 Sheets, 200
Credit Cards, 10
CDs
4,000 Sheets, 200 Credit
Cards, 10 CDs
Rated Frequency
120 V
220V –240V
220V –240V
220V –240V
Rated Amperage
60Hz
50Hz
50Hz
50Hz
Rated Wattage
6A
3A
3A
3A
Motor Type
700 W

Safety
When servicing a shredder, observe the following safety precautions:
Never put a hand, fingers, or foreign objects into the paper feed slot or throat.
Keep all loose articles of clothing, ties, jewelry, long hair, or other loose objects away from
the paper feed slot.
Always turn off and unplug the power cord at the wall outlet before doing any work on a
shredder.
Use only the specified replacement parts. (See the Parts manual).
Wall Mounting
The 225i and 225Ci shredders include a wall mounting kit (PN 31742). This kit is used to
secure the shredder to a wall to comply with UL 60950 stability requirements. The wall
mounting kit contains a spacer that allows the shredder to be mounted slightly away from the
wall for proper ventilation. (Note: This is optional for the end user)
General Maintenance
The shredders are designed to perform consistently with a minimum amount of maintenance.
This section contains recommendations for external and internal cleaning, inspection, and
lubrication.
External Cleaning
Clean the exterior of the shredder with a soft cloth. Moisten the cloth with a mild solution of
detergent (such as dish-washing liquid) and warm water. Use detergent sparingly to avoid
contact with electrical parts.
Do not use flammable synthetic oil, petroleum-based products, or aerosol lubricants of any
kind. Do not use chemical cleaners, solvents, or aerosol sprays to clean the exterior of
the shredder.
Internal Cleaning
The shredder does not require periodic internal cleaning. However, when the shredder is
being serviced perform the following maintenance tasks:
Remove any paper strips or pieces that may have collected around the cutting assembly.
If lubricated parts are dusty; wipe away the dust with a soft cloth.
Use a small brush or vacuum to remove dust from the non-lubricated surfaces such as
the motor, cutting assembly, housing, and wiring.
Do not use chemical cleaners, solvents, or aerosol sprays to clean the interior of the
shredder.
Inspection
When the shredder is being serviced, visually inspect it for defects such as loose screws,
loose terminals and connectors, and any other issues you may notice.
Correct any defects and test before returning the shredder to the customer.

Operation
The control panel on the housing top consists of the control panel switch, indicator LEDs,
and sheet capacity LEDs.
Power Turns on the shredder and illuminates the power LED.
Forward Runs the shredder in forward mode. Press and hold to activate.
Reverse Runs the shredder in reverse mode. Press and hold to activate.
AUTO Runs the shredder in automatic-start mode and illuminates the Auto LED below the Sheet Capacity
LEDS on the housing top.
Control Panel Touchpad
Reverse
Forward
Power
Auto

Indicator LEDs
The 225i, 225Ci, and 225Mi have five indicator LEDs on the housing cover.
General Indicators Color C-225i C-225Ci
Over Heat Red No No
Door open Red Yes Yes
Bin Full Red Yes Yes
Remove Paper Red Yes Yes
SafeSense Yellow Yes Yes
The indicator PC board that operates the LEDs is located on the inside of the housing cover.
oIf an indicator LED fails, replace the universal control PC board assembly.
Troubleshooting LEDs
Overheat- The motor has reached the thermal cut out temperature (end of duty cycle).
Door Ajar- Cabinet door is open. Close door.
Bin Full- Waste bin is full. Empty waste bin.
Remove Paper-Shredder is jammed (e.g., paper capacity exceeded).
Safe Sense- Turns shredder off when a hand or object touches the safe sense sensor bar
located around the paper entry slot. Remove hand or object.