Festive Somerset SD12 User manual

Cold Deck Display Cabinet
Installation and Operating Manual

1
MODELS COVERED
Somerset
SD12, SD15, SD18, SD21
TABLE OF CONTENTS
Page
Models Covered
1
Contact Details
1
Introduction
1
Safety
2
Installation Instructions
2-3
Operating Instructions
4
Cleaning & Servicing
5
Spare Parts
6
Troubleshooting
6
Warranty
7
Email: [e-mail]
Internet: www.festive.co.nz
Telephone:[phone]
Mail: Festivé NZ Limited
35 Establishment Drive
Hornby
Christchurch 8042
New Zealand
INTRODUCTION
Congratulations on purchase of a Festivé food display cabinet. Festivé designs and
manufactures quality cabinets designed to meet the exacting needs of its customers. Please
take the time to carefully read and understand this manual. This will help ensure that maximum
benefit from the cabinet can be gained. If you have any queries contact your dealer or Festivé.

2
SAFETY
Please carefully read the important safety information provided below:
•Do not overload your power supply.
•The cabinet must be supplied with the voltage specified.
•Always ensure that the power to the cabinet is earthed.
•Always disconnect the cabinet from the mains power supply before cleaning,
undertaking maintenance or allowing the cabinet to be serviced by a properly
qualified tradesman.
•Keep clear of, and never touch, moving parts.
•Ensure that staff are familiar with theabove safety information,as well as all other
information in this manual.
INSTALLATION INSTRUCTIONS
In order to ensure that the cabinet operates efficiently it is important to spend time preparing
the area and the cabinet for installation. Some key points and useful advice are provided
below:
1. Location
Cabinets should always be located away from direct sunlight, draughts, and equipment
that generate heat and water vapour.
2. Power Supply
Ensure a suitable power supply exists. Plug the cabinet into its own power point at the
wall (multi boxes are not recommended). Always turn the cabinet on and off at the wall.
3. Site Preparation
The cabinet should be installed on a level floor, plinth or bench. This ensures proper
functioning of doors and condensate management. Any necessary bench cut-outs
should have been made prior to installation, and a suitable power point located
appropriately. Carefully position the cabinet in its correct position and ensure it is level.
Adequate access to the cabinet for loading and cleaning is required.
4. Cabinet Preparation.
Carefully un-wrap the cabinet and any other parts supplied. Remove all tape and ties
etc.
5. Condenser Unit
Ensure the condenser unit has adequate ventilation. It is critical for the effective
operation of the cabinet that the condenser fan is able to draw in cool air from the room
and disperse hot air into the room. The refrigeration (condenser unit) of the cabinet will
be one of two options: Condenser in Cradle (CIC), or Remote condenser unit.

3
5.1 Condenser in Cradle (CIC)
If the condenser unit is CIC it is already attached to the underneath of the cabinet by a
built in cradle.
Condenser in Cradle attached under cabinet.
The cabinet and cradle need to be fitted into the counter-top and adequate ventilation
provided for the condenser unit as follows:
Correct Installation of Condenser in Cradle Assembly

4
5.2 Remote Condenser
If the cabinet comes with a remote condenser unit (supplied separately in a box) you
will need to have a qualified refrigeration engineer install and connect the condenser
unit.
remote condenser unit
OPERATING INSTRUCTIONS
•Switch the cabinet on at the wall.
•Flick down either the one or the two red toggle switches (one for the refrigeration
unit and one for the light, if present).
The electronic controller is preprogrammed at factory.
•Load the cabinet with pre-chilled products (food display cabinets are not refrigerators and
should be loaded with pre-chilled products).
•The cabinet is set to defrost at regular intervals. A defrost button on the controller panel will
light up when the cabinet is in defrost mode. The cabinet is fitted with an intelligent defrost
system that will automatically shorten or extend the defrost time dependent on
requirements.
•Always switch off at the wall.

5
CLEANING
It is important that the cabinet is regularly cleaned in order to achieve hygienic and efficient
operation. Some advice on this is provided below:
•Always turn the cabinet off at the wall before cleaning.
•Do not use bleaches and other aggressive cleaning products (chemicals and scourers)
that could damage the cabinet surfaces.
•Never use hot water on glass as this may ‘shock’ the glass and cause ‘thermal
breakage’, i.e. shattering of glass due to sudden temperature changes.
•Clean the exterior with soapy water using a soft damp cloth. Never apply too much
water and always be careful to minimize moisture on and near the electronic controller
and power lead. Dry the exterior immediately afterwards.
•Clear any obstruction from the drain. Condenser Unit. Regularly check that the
condenser fins are free from dust, as any build-up will reduce the efficiency of the
cabinet and can cause excess power consumption or even compressor failure. Dust
and dirt should be removed by brushing (use a soft brush) and vacuuming the fins. On
occasions dust build-up in the condenser fins can be extensive and pressurised gas (air
or nitrogen) may need to be blown through the fins to clear them. It is recommended
that the condenser coil is cleaned monthly, and in cases of high dust exposure that four
to six monthly the fins are blown with high pressure gas.
Condenser unit
SERVICING
Regular servicing of the cabinet is important for its ongoing efficient operation. Four monthly
servicing of the cabinet by a qualified refrigeration technician is required to maintain the
warranty of a Festivé refrigerated cabinet –refer Warranty on page 7 of this Manual.
•
Lights. Lights. LED LIGHT STRIP
•If an LED light requires replacement: Remove LED Light strip
(1) Unclip light strip (2) Unclip cable connecting light strip to cable Attach replacement
simply follow the above instructions in reverse.

6
SPARE PARTS
Festivé endeavours to maintain stocks of spare parts for its customers. If spare parts are
required, please quote both the serial number of the cabinet and the item number(s) from the
list below. It is important to use only Festivé spare parts to ensure compatibility, performance,
and meet warranty conditions.
Item
Description
1
LED light
2
LED Driver
3
Electronic Controller
4
Temperature Probe
5
Compressor Assembly
6
Top Glass
TROUBLE SHOOTING
Problem
Possible Cause
Solution
Cabinet won’t
start
Circuit broken at the main
power board
Replace fuse/turn circuit breaker on
The cabinet switch is off
Turn the cabinet switch on
Controller or probe is faulty
Replace the controller or probe
Unsatisfactory
cabinet
temperature
Condenser fan grill dirty
Vacuum to remove dirt
Thermostat controller is faulty
Replace the Thermostat controller
Ambient temperature is
greater than 32°C
Reduce ambient temperature and/or
move cabinet
Cabinet light not
working
Light switch is off
Turn light switch on
LED light not working
Replace light
LED driver not working
Replace LED driver

7
WARRANTY
Warranty Cover
Festivé warrants to the original purchaser of a Festivé manufactured food display cabinet any defect
in workmanship or material resulting in the malfunctioning of the cabinet while under correct
use. Liability under this warranty is limited to replacing or repairing (at the Company’s discretion)
a part without charge. The warranty support for any refrigeration unit requires evidence of four
(4) monthly servicing of chilled cabinets by a qualified refrigeration technician. The warranty
period extends for:
Refrigerated & Ambient Cabinets:
•Parts and Labour for first year: up to twelve (12) months from sale
•Parts Only for second year: twelve (12) to twenty-four (24) months from sale
•Parts and Labour for Refrigeration Unit for two years: up to twenty-four (24) months from sale.
Subject to four (4) monthly servicing by a qualified refrigeration technician
Heated & Bain Marie Cabinets:
•Parts and Labour for first year: up to twelve (12) months from sale
Warranty Conditions
Liability under this warranty does not cover:
•Loss, damage or expense directly or indirectly arising from use or inability to use the product or
from any other cause.
•Any part of the cabinet which has been subject to misuse, neglect, incorrect installation,
alteration, accident or damage caused during transportation, use of abrasive chemicals,
flooding, fire or acts of God.
•Poor or inadequate cleaning of the cabinet that may lead to damage, wear or corrosion of any
part.
•Damage resulting from failure to have four (4) monthly servicing of refrigerated cabinets carried
out by a qualified refrigeration technician, supported by service records.
•Refrigeration failure as a result of inadequate ventilation to the refrigeration unit.
•Installation of remote condenser units.
•Breakage of glass or plastic components or the replacement of light tubes or door seals.
•Improper electrical connections
•Improper adjustment of controlling equipment.
•Fair wear and tear.
•Any damage directly or indirectly arising from the non-use of Festivé supplied parts.
•Any loss, damage or expense directly or indirectly arising from failure to follow product operating
and maintenance instructions.
•Repairs or maintenance carried out by a service agent un-authorised by Festive
•Travelling distance in excess of 160kms return trip from an authorised service agent
•Service outside of normal business hours. If this is required an “out of hours” surcharge will
apply.
Warranty Procedure
All warranty repairs must be pre-authorised by a Festive representative. Direct authorisation to
effect a warranty repair can be made through contact with:
In New Zealand:
Ph: [phone] - Festive NZ Limited
E: [e-mail]
In Australia:
Ph: [phone] - Festive NZ Limited
E: [e-mail]
Cabinet serial number, model, site address, contact details and fault description will need to be
provided.