Festive York YB7 User manual

Bain Marie Display Cabinet
Installation & Operation Instructions

1
MODELS COVERED
York
YB7, YB11, YB14, YB17, YB20
Baker
BB7, BB11, BB14, BB17, BB20
Devon
DB7, DB11, DB14, DB17, DB20
Cornwall
CB7, CB11, CB14, CB17, CB20
Somerset
SB12, SB15, SB18, SB21

2
TABLE OF CONTENTS
Page
Models Covered
1
Contact Details
2
Introduction
3
Safety
3
Installation Instructions
4
Operating Instructions
4
Cleaning & Servicing
5
Spare Parts
6
Troubleshooting
6
Warranty
7
CONTACT DETAILS
For further information or help, contact your supplier or:
Email: [email protected]
Internet: www.festive.co.nz
Telephone: [phone]
Mail: Festivé NZ Limited
35 Establishment Drive
Hornby
Christchurch 8042
New Zealand

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INTRODUCTION
Congratulations on purchase of a Festivé food display cabinet. Festivé designs and
manufactures quality cabinets designed to meet the exacting needs of its customers. Please
take the time to carefully read and understand this manual. This will help ensure that maximum
benefit from the cabinet can be gained. If you have any queries contact your dealer or Festivé.
SAFETY
Please carefully read the important safety information provided below:
•Do not overload your power supply.
•The cabinet must be supplied with the voltage specified.
•Always ensure that the power to the cabinet is earthed.
•Always disconnect the cabinet from the mains power supply before cleaning,
undertaking maintenance or allowing the cabinet to be serviced by a properly
qualified tradesman.
•Keep clear of, and never touch, moving parts.
•Ensure that staff are familiar with the above safety information, as well as all
other information in this manual.

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INSTALLATION INSTRUCTIONS
In order to ensure that the cabinet operates efficiently it is important to spend time preparing
the area and the cabinet for installation. Some key points and useful advice are provided
below:
1. Location
Cabinets should always be located awayfrom direct sunlight, draughts, and equipment
that generate heat and water vapour.
2. Power Supply
Depending on the model these units will be fitted with either:
•a standard 10amp, 3 pin plug for connection to a standard socket, or
•a 15amp, 3 pin plug which requires a matching socket, or
•a 20amp, 3 pin plug which requires a matching socket, or
•no plug and requires fixed wiring by an electrician
3. Site Preparation
The cabinet should be installed on a level floor, plinth or bench. This ensures proper
functioning of doors and condensate management. Any necessary bench cut-outs
should have been made prior to installation, and a suitable power point located
appropriately. Carefully position the cabinet in its correct positionand ensure it is level.
Adequate access to the cabinet for loading and cleaning is required.
4. Cabinet Preparation.
Carefully un-wrap the cabinet and any other parts supplied. Remove all tape and ties
etc.
OPERATING INSTRUCTIONS
•Switch the unit on at the wall.
•The unit is designed to maintain pre-cooked food at a serving temperature between 30-
95 °C
•The element is thermostatically controlled.
•Turn the element switch on.
•Turn the thermostat dial clockwise to desired temperature.
•The indicator light indicates when the element is on.
•The Bain Marie well can be run wet or dry but must NOT be alternated from wet
to dry or dry to wet to safeguard against the element seals leaking. Alternating
between wet and dry will void warranty of the element.
•Always turn the Halogen Lights on prior to any food being placed into the Bain
Marie.
•Always switch off at the wall.

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CLEANING & SERVICING
It is important that the cabinet is regularly cleaned and serviced in order to achieve hygienic
and efficient operation. Some advice on this is provided below:
•Always turn the cabinet off at the wall before cleaning.
•Do not use bleaches and other aggressive cleaning products (chemicals and
scourers) that could damage the stainless steel and glass cabinet surfaces.
•If the unit is run wet ensure that the water is changed regularly, otherwise corrosive
elements in hard water can build up on the element.
•If hard water is used to fill the unit ensure that the element is scrubbed weekly with
a ‘Steelo’ or similar steel wire scourer.
•Never use hot water on glass as this may ‘shock’ it and cause ‘thermal breakage’,
i.e. shattering of glass due to sudden temperature changes.
•Clean the exterior with soapy water using a soft damp cloth. Never apply too much
water and always be careful to minimize moisture on and near the electronic
controller and power lead. Dry the exterior immediately afterwards.
•If the unit is run wet ensure that the water is changed regularly, otherwise corrosive
elements in hard water can build up on the element.
•If hard water is used to fill the unit ensure that the element is scrubbed weekly with
a ‘Steelo’ or similar steel wire scourer.
•If present, gently lift up and remove sliding doors. These should be placed on a
cloth on a level surface to be cleaned.
•If present, clear the door track of any debris.
•Clean the interior ceiling and walls.
•Lights. If a halogen light bulb requires replacement: (1) remove the plug from the
wall, (2) remove the light cover- they click out, (3) remove the light bulb - they are
spring loaded, (4) insert new light bulb, (5) replace cover and (6) turn the power
on.

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SPARE PARTS
Festivé endeavours to maintain stocks of spare parts for its customers. If spare parts are
required, please quote both the serial number of the cabinet and the item number(s) from the
list below. It is important to use only Festivé spare parts to ensure compatibility, performance,
and meet warranty conditions.
Description
Description
1
Halogen Bulb Lamp holder (each)
7
Rear Sliding Door Right
2
Halogen Bulb
8
Front Sliding Door Left (Or Front Fixed)
2
Bain Marie Element
9
Front Sliding Door Right (Or Front Fixed)
3
Thermostat
10
Top Door Track
4
15 Amp Rotary Switch
11
Bottom Door Track
5
Rubber Door Seal
12
Door Brush Strip
6
Rear Sliding Door Left
13
End Glass
TROUBLE SHOOTING
Problem
Possible Cause
Solution
Cabinet lights
not working
Shop fuse blown
Check shop fuse board
Light switch is off
Turn light switch on
Halogen light not working
Replace halogen bulb
Cabinet won’t
heat
Shop fuse blown
Check shop fuse board
The cabinet switch is off
Turn the cabinet switch on
Element not heating
Replace element
Thermostat broken
Replace thermostat

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WARRANTY
Warranty Cover
Festivé warrants to the original purchaser of a Festivé manufactured food display cabinet any
defect in workmanship or material resulting in the malfunctioning of the cabinet while under
correct use. Liability under this warranty is limited to replacing or repairing (at the Company’s
discretion) apartwithout charge. Thewarrantysupportfor anyrefrigerationunit requires evidence
of four (4) monthly servicing of chilled cabinets by a qualified refrigeration technician. The
warranty period extends for:
Refrigerated & Ambient Cabinets:
•Parts and Labour for first year: up to twelve (12) months from sale
•Parts Only for second year: twelve (12) to twenty-four (24) months from sale
•Parts and Labour for Refrigeration Unit for two years: up to twenty-four (24) months from
sale. Subject to four (4) monthly servicing by a qualified refrigeration technician
Heated & Bain Marie Cabinets:
•Parts and Labour for first year: up to twelve (12) months from sale
Warranty Conditions
Liability under this warranty does not cover:
•Loss, damage or expense directly or indirectly arising from use or inability to use the
product or from any other cause.
•Any part of the cabinet which has been subject to misuse, neglect, incorrect installation,
alteration, accident or damage caused during transportation, use of abrasive chemicals,
flooding, fire or acts of God.
•Poor or inadequate cleaning of the cabinet that may lead to damage, wear or corrosion
of any part.
•Damage resulting from failure to have four (4) monthly servicing of refrigerated cabinets
carried out by a qualified refrigeration technician, supported by service records.
•Refrigeration failure as a result of inadequate ventilation to the refrigeration unit.
•Installation of remote condenser units.
•Breakage of glass or plastic components or the replacement of light tubes or door seals.
•Improper electrical connections
•Improper adjustment of controlling equipment.
•Fair wear and tear.
•Any damage directly or indirectly arising from the non-use of Festivé supplied parts.
•Any loss, damage or expense directly or indirectly arising from failure to follow product
operating and maintenance instructions.
•Repairs or maintenance carried out by a service agent un-authorised by Festive
•Travelling distance in excess of 160kms return trip from an authorised service agent
•Service outside of normal business hours. If this is required an “out of hours” surcharge
will apply.
Warranty Procedure
All warranty repairs must be pre-authorised by a Festive representative. Direct authorisation to
effect a warranty repair can be made through contact with:
In New Zealand:
Ph: [phone] - Festive NZ Limited
E: [e-mail]
In Australia:
Ph: [phone] - Festive NZ Limited
E: [e-mail]
Cabinet serial number, model, site address, contact details and fault description will need to be provided.