Festive Somerset SC12 User manual

Air Curtain Chill Well
Installation and Operating Manual

1
MODELS COVERED
Somerset
SC12, SC15, SC18, SC21. SCRW12, SCRW15, SCRW18, SCRW21

2
TABLE OF CONTENTS
Page
Models Covered
1
Contact Details
2
Introduction
3
Safety
3
Installation Instructions
4-5
Operating Instructions
6
Cleaning
7
Servicing
7
Spare Parts
8
Troubleshooting
9
Joinery Assembly Instructions
10
Warranty
11
CONTACT DETAILS
For further information or help, contact your supplier or:
Email: [email protected]
Internet: www.festive.co.nz
Telephone: [phone]
Mail: Festivé NZ Limited
35 Establishment Drive
Hornby
Christchurch 8042
New Zealand

3
INTRODUCTION
Congratulations on purchase of a Festivé food display cabinet. Festivé designs and
manufactures quality cabinets designed to meet the exacting needs of its customers.
Please take the time to carefully read and understand this manual. This will help ensure
that maximum benefit from the cabinet can be gained. If you have any queries contact
your dealer or Festivé.
SAFETY
Please carefully read the important safety information provided below:
•Do not overload your power supply.
•The cabinet must be supplied with the voltage specified.
•Always ensure that the power to the cabinet is earthed.
•Always disconnect the cabinet from the mains power supply before
cleaning, undertaking maintenance or allowing the cabinet to be serviced by
a properly qualified tradesman.
•Keep clear of, and never touch, moving parts.
•Ensure that staff are familiar with the above safety information, as well as all
other information in this manual.

4
INSTALLATION INSTRUCTIONS
In order to ensure that the cabinet operates efficiently it is important to spend time
preparing the area and the cabinet for installation. Some key points and useful advice are
provided below:
1. Location
Cabinets should always be located away from direct sunlight, draughts, and
equipment that generate heat and water vapour.
2. Power Supply
Ensure a suitable power supply exists. Plug the cabinet into its own power point
at the wall (multi boxes are not recommended). Always turn the cabinet on and off
at the wall.
3. Site Preparation
The cabinet should be installed on a level floor, plinth or bench. This ensures
proper functioning of doors and condensate management. Any necessary bench
cut-outs should have been made prior to installation, and a suitable power point
located appropriately. Carefully position the cabinet in its correct position and
ensure it is level. Adequate access to the cabinet for loading and cleaning is
required.
4. Drainage
The cabinet has a drain hose from the evaporator coil. This hose needs to be fed
into a suitably large container and emptied daily or plumbed to the site’s waste
water system.
5. Cabinet Preparation.
Carefully unwrap the cabinet and any other parts supplied. Remove tape and ties
etc.
6. Condenser Unit
Ensure the condenser unit has adequate ventilation. It is critical for the effective
operation of the cabinet that the condenser fan is able to draw in cool air from the
room and disperse hot air into the room. The refrigeration (condenser unit) of the
cabinet will be one of two options: Condenser in Cradle (CIC), or Remote
condenser unit.
1. Condenser in Cradle (CIC)
If the condenser unit is CIC it is already attached to the underneath of the cabinet
by a built in cradle.

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Condenser in Cradle attached under cabinet
If the cabinet and cradle need to be fitted into joinery, adequate ventilation needs
to be provided for the refrigeration unit as shown on page 10. The drain hose will
need to be fed into a suitably large container and emptied daily or plumbed to the
site’s waste water system.
2. Remote Condenser
If the cabinet comes with a remote condenser unit (supplied separately in a box)
that will need a qualified refrigeration engineer to install and connect. Note: the
pipe distance between the condenser unit and the cabinet shouldnot exceed
2 meters for a capillary based system.
Remote condenser unit

6
OPERATING INSTRUCTIONS
•Switch the cabinet on at the wall.
•Flick down either the one or the two red toggle switches (one for the
refrigeration unit and one for the light, if present).
Red toggle switch
•The electronic controller displays the operating temperature that the cabinet is
running at.
Electronic controller
•The refrigeration unit will begin running and will progressively bring the
temperature down to the factory set point temperature of 2°C.
•The cabinet operates at a temperature differential of 2°C from the set point, i.e.
the refrigeration unit will stop when the cabinet temperature drops to 2°C and
restart when it rises to 4°C.
•To change the temperature setting:
▪push the ‘SET’ button on the controller. The ‘set point’ temperature will start
flicking on the display
▪push the ‘UP ARROW’ on the controller to raise the ‘set point’ temperature
setting
▪push the ‘DOWN ARROW’ on the controller to lower the ‘set point’ temperature
setting
▪push the ‘SET’ button to return the display to the operating temperature
•Load the cabinet with pre-chilled products (food display cabinets are not refrigerators
and should be loaded with pre-chilled products).
•The cabinet is set to defrost at regular intervals. A defrost button on the controller
panel will light up when the cabinet is in defrost mode. The cabinet is fitted with an
intelligent defrost system that will automatically shorten or extend the defrost time
dependent on requirements.
•Always switch off at the wall.

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CLEANING
It is important that the cabinet is regularly cleaned in order to achieve hygienic and
efficient operation. Some advice on this is provided below:
•Always turn the cabinet off at the wall before cleaning.
•Do not use bleaches and other aggressive cleaning products (chemicals and
scourers) that could damage the cabinet surfaces.
•Never use hot water on glass as this may ‘shock’ the glass and cause ‘thermal
breakage’, i.e. shattering of glass due to sudden temperature changes.
•Clean the exterior with soapy water using a soft damp cloth. Never apply too much
water and always be careful to minimize moisture on and near the electronic
controller and power lead. Dry the exterior immediately afterwards.
•Condenser Unit. Regularly check that the condenser fins are free from dust, as
any build-up will reduce the efficiency of the cabinet and can cause excess power
consumption or even compressor failure. Dust and dirt should be removed by
brushing (use a soft brush) and vacuuming the fins. On occasions dust build-up in
the condenser fins can be extensive and pressurised gas (air or nitrogen) may
need to be blown through the fins to clear them. It is recommended that the
condenser coil is cleaned monthly, and in cases of high dust exposure that four to
six monthly the fins are blown with high pressure gas.
Condenser unit
SERVICING
Regular servicing of the cabinet is important for its ongoing efficient operation. Four
monthly servicing of the cabinet by a qualified refrigeration technician is required to
maintain the warranty of a Festivé refrigerated cabinet –refer Warranty on page 11 of
this Manual.
Lights. LED LIGHT STRIP
•If an LED light requires replacement: Remove LED Light strip
(1) Unclip light strip (2) Unclip cable connecting light strip to cable Attach
replacement simply follow the above instructions in reverse.

8
SPARE PARTS
Festivé endeavours to maintain stocks of spare parts for its customers. If spare parts are
required, please quote both the serial number of the cabinet and the item number(s) from
the list below. It is important to use only Festivé spare parts to ensure compatibility,
performance, and meet warranty conditions.
Item
Description
1
Electronic Controller
2
Temperature Probe
3
LED light strip
4
Condenser Assembly
5
Evaporator Fan
6
Top Glass

9
TROUBLE SHOOTING
Problem
Possible Cause
Solution
Cabinet won’t
start
Circuit broken at the main
power board
Replace fuse/turn circuit breaker on
The cabinet switch is off
Turn the cabinet switch on
Electronic controller is
faulty
Replace the electronic controller
Unsatisfactory
cabinet
temperature
Air circulation is
blocked/impeded
Remove food/trays away from vents
and airflows. Clean/vacuum air vents
Evaporator coil fins blocked
Remove and clean crumb catcher.
Clean coil fins
Evaporator coil iced up
De-ice coil. Adjust defrost cycle if
reoccurs
Condenser fan grill dirty
Vacuum to remove dirt
Electronic controller is
faulty
Replace the electronic controller
Temperature probe
dislodged or damaged
Check probe is held on clip and not
damaged
Ambient temperature is
greater than 25°C
Reduce ambient temperature and/or
move cabinet
Electronic controller needs
adjustment
Adjust electronic controller
Cabinet light
not working
Light switch is off
Turn light switch on
LED light not working
Replace LED light or LED driver

10

11
WARRANTY
Warranty Cover
Festivé warrants to the original purchaser of a Festivé manufactured food display cabinet any
defect in workmanship or material resulting in the malfunctioning of the cabinet while under
correct use. Liability under this warranty is limited to replacing or repairing (at the Company’s
discretion)apartwithoutcharge.Thewarrantysupportforanyrefrigerationunit requiresevidence
of four (4) monthly servicing of chilled cabinets by a qualified refrigeration technician. The
warranty period extends for:
Refrigerated & Ambient Cabinets:
•Parts and Labour for first year: up to twelve (12) months from sale
•Parts Only for second year: twelve (12) to twenty-four (24) months from sale
•Parts and Labour for Refrigeration Unit for two years: up to twenty-four (24) months from
sale. Subject to four (4) monthly servicing by a qualified refrigeration technician
Heated & Bain Marie Cabinets:
•Parts and Labour for first year: up to twelve (12) months from sale
Warranty Conditions
Liability under this warranty does not cover:
•Loss, damage or expense directly or indirectly arising from use or inability to use the
product or from any other cause.
•Any part of the cabinet which has been subject to misuse, neglect, incorrect installation,
alteration, accident or damage caused during transportation, use of abrasive chemicals,
flooding, fire or acts of God.
•Poor or inadequate cleaning of the cabinet that may lead to damage, wear or corrosion
of any part.
•Damage resulting from failure to have four (4) monthly servicing of refrigerated cabinets
carried out by a qualified refrigeration technician, supported by service records.
•Refrigeration failure as a result of inadequate ventilation to the refrigeration unit.
•Installation of remote condenser units.
•Breakage of glass or plastic components or the replacement of light tubes or door seals.
•Improper electrical connections
•Improper adjustment of controlling equipment.
•Fair wear and tear.
•Any damage directly or indirectly arising from the non-use of Festivé supplied parts.
•Any loss, damage or expense directly or indirectly arising from failure to follow product
operating and maintenance instructions.
•Repairs or maintenance carried out by a service agent un-authorised by Festive
•Travelling distance in excess of 160kms return trip from an authorised service agent
•Service outside of normal business hours. If this is required an “out of hours” surcharge
will apply.
Warranty Procedure
All warranty repairs must be pre-authorised by a Festive representative. Direct authorisation to
effect a warranty repair can be made through contact with:
In New Zealand:
Ph: [phone] - Festive NZ Limited
E: [e-mail]
In Australia:
Ph: [phone] - Festive NZ Limited
E: [e-mail]
Cabinet serial number, model, site address, contact details and fault description will need to be
provided.