Fisher & Paykel CG365DW Series User manual

Gas cooktop
Surface de cuisson
CG365DW models
Modèles de série CG365DW
US CA
GUIDE D’UTILISATION
USER GUIDE

Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
NEVER use this appliance as a space heater to
heat or warm the room. Doing so may result in
carbon monoxide poisoning and overheating of
the appliance.
WHAT TO DO IF YOU SMELL GAS
● Do not try to light any appliance.
● Do not touch any electrical switch.
● Do not use any phone in your building.
● Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
● If you cannot reach your gas supplier, call the
fire department.
Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
WARNING!
If the information in this manual is not
followed exactly, a fire or explosion may
result causing property damage, personal
injury or death.
!

1
CONTENTS
Safety and warnings 2
Introduction 5
Using your cooktop 6
Cooking guidelines and cookware 9
Care and cleaning 10
Troubleshooting 14
Warranty and service 17
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are subject
to change at any time. For current details about model and specification availability in
your country, please go to our website www.fisherpaykel.com or contact your local
Fisher & Paykel dealer.
EN

2
SAFETY AND WARNINGS
WARNING!
Explosion Hazard
Do not use or store flammable materials such as gasoline near the
appliance.
Do not spray aerosols in the vicinity of this appliance while it is in
operation.
Failure to follow this advice may result in injury or death.
WARNING!
FIre Hazard
Never leave the appliance unattended when in use.
Boilover causes smoking and greasy spillovers that may ignite.
Failure to follow this advice may result in serious injury.
WARNING!
Poisoning Hazard
Never use this appliance as a space heater to heat or warm the room.
Doing so may result in carbon monoxide poisoning and overheating of the
appliance.
Failure to follow this advice may result in poisoning or death.
WARNING!
Electrical Shock Hazard
Switch the power to the cooktop off at the wall before cleaning or
maintenance.
Failure to follow this advice may result in electrical shock.
WARNING!
Hot Surface Hazard
This appliance becomes hot during use.
Do not touch the cooktop components, burners, pan supports or the
stainless steel surfaces when hot.
Before cleaning, turn the burners off and make sure the whole cooktop is
cool.
Failure to follow this advice may result in serious injury.
!
!
!
!
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3
SAFETY AND WARNINGS EN
IMPORTANT SAFETY INSTRUCTIONS!
Operational
● Keep children away from the cooktop when it is in use.
● Household appliances are not intended to be played with by children.
● Children of less than 8 years old must be kept away from the appliance unless
continuously supervised. This appliance can be used by children aged from 8 years
and above, and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge, if they have been given supervision or instruction
concerning the use of the appliance in a safe way and they understand the hazards
involved. Cleaning and user maintenance shall not be done by children without
supervision.
● If the electrical supply cord is damaged, it must only be replaced by an authorized
person.
● If the appliance is connected to the gas supply with a flexible hose, make sure that
the hose cannot come in contact with the bottom of the appliance or any sharp edges.
● Ensure that the electrical connection plug is accessible after installation.
● This appliance should be connected to a circuit that incorporates an isolating switch
providing full disconnection from the electricity supply.
● Do not use an asbestos mat or decorative covers between the flame and the saucepan
as this may cause serious damage to your cooktop.
● Do not place aluminium foil or plastic dishes on the cooktop burners.
● Do not let large saucepans, frying pans or woks push any other pans aside. This could
make them unstable or deflect heat onto your countertop and damage the surface.
● Do not use a steam cleaner for cleaning this cooktop.
● Saucepan handles may be hot to touch. Ensure saucepan handles do not overhang
other gas burners that are on. Keep handles out of reach of children.
● Do not stand or place heavy objects on this appliance.
● After use, ensure that the control dials are in the OFF position.
● Where this appliance is installed in marine craft or in caravans, it shall not be used as
a space heater.
● The use of a gas cooking appliance results in the production of heat and moisture in
the room in which it is installed. Ensure the kitchen is well ventilated. Keep natural
ventilation holes open or install a mechanical ventilation device (mechanical extractor
hood). Prolonged intensive use of the appliance may call for additional ventilation,
for example opening of a window, or more effective ventilation, for example
increasing the level of mechanical ventilation where present.
● After having unpacked the appliance, check to ensure that it is not damaged.
● In case of doubt, do not use it and consult your supplier or a professionally qualified
technician.
● Packing elements (eg plastic bags, polystyrene foam, nails, packing straps, etc.)
should not be left around within easy reach of children, as these may cause serious
injuries.
● Do not modify this appliance.
● This appliance is to be serviced only by an authorized person.
● Some products are supplied with protective film on steel and aluminium parts. This
film must be removed before using the appliance.

4
SAFETY AND WARNINGS
IMPORTANT SAFETY INSTRUCTIONS!
Operational
● Ensure the area around the gas cooktop is always clear of combustible materials,
gasoline and other flammable vapors and liquids.
● Do not stand on this gas appliance.
● For safety reasons, do not store items of interest to children above or at the back of
the appliance - children climbing on the appliance to reach items could be seriously
injured.
● When deep-frying in fat, be sure the pan is large enough to avoid boiling over from
bubbling of the fat. Do not deep-fry foods with a high moisture content or food
covered with frost.
● Do not let cooking grease or other flammable materials accumulate near the
appliance.
● Do not repair or replace any part of the appliance unless specifically recommended in
this user guide.
● This appliance is to be serviced only by an authorized person.
● The Governor of California is required to publish a list of substances known to the
state of California to cause cancer or reproductive harm and requires businesses to
warn customers of potential exposures to such substances.
WARNING! Gas appliances contain or produce substances which can cause death or
serious illness and which are known to the State of California to cause cancer, birth
defects or other reproductive harm. To reduce the risk from substances in fuel or
from fuel combustion, make sure this appliance is installed, operated, and maintained
according to the manufacturer’s instructions.

5
About your new cooktop
Thank you for buying a Fisher & Paykel gas cooktop. We recommend you read the
whole guide before using your new cooktop, for both safety and cooking success. For
more information, visit our local website listed on the back cover.
Safety feature: Auto-reignition
Auto-reignition is for your convenience and safety. The auto-reignition feature causes
the ignitors to spark automatically and the burner to relight if a flame blows out or if the
flame is severely distorted by a draft or a cooktop ventilation system.
Before using the cooktop for the first time
● Read this user guide, taking special notice of the ‘Safety and Warnings’ section.
● Check that the pan supports are all in place and stable, and the flame spreaders, burner
caps and rings are all seated correctly.
● Check that the installer has completed the ‘Final checklist’ in the Installation instructions.
● Ensure the power supply to the cooktop is turned on.
INTRODUCTION
1Semi-rapid burner
2Rapid burner
3Dual wok burner
4Auxiliary burner
5Control dials with halos
Cooktop layout - CG365DW
1
225
34
EN

6
USING YOUR COOKTOP
a
b
1Identify the dial of the burner you want
to use.
3After the burner has lit, adjust the flame
anywhere between HI and LO.
● Do not adjust or leave the dial
between HI and OFF.
2Press down (a) then turn anti-clockwise to
HI (b).
● The halo will glow red. The halo’s of the
other burners will glow white.
● The ignitors will start clicking as they
spark.
● If there is no clicking, there is no spark
to light the burner. If the burner fails to
light turn the dial back to OFF and see
‘Troubleshooting’.
4When you have finished cooking, turn the
dial clockwise back to OFF.
● The halo will turn white, or if all the
other dials are in the OFF position, all
the halos will go out.
● Check that the burner has gone out.
● Before leaving the kitchen, check that
all burners have been turned off (all of
the halos have gone out).
Burner
indicator

7
USING YOUR COOKTOP
IMPORTANT!
Turn the burner OFF and see ‘Troubleshooting’ for what to do next if you experience
any of the following:
● There’s a strong gas smell.
● The flame has been blown out by a draft
or extinguished by a spill and does not
re-ignite.
● There is no clicking/sparking or there is
clicking/sparking, but a burner or burners
won’t light.
● The flames don’t burn all the way
around a burner, or some flames flicker.
● The flame is yellow or yellow-tipped
rather than blue.
● The flames are too large, small, irregular,
noisy or lift away from the burner.
IMPORTANT!
● If a dial halo is red, the dial is not in the OFF position.
Ensure that the burner has ignited or turn the dial back to the OFF position.
● A white halo indicates that another burner dial has been turned on.
● When all the dials are in the OFF position, all the halos will turn off.
Adjusting the flame on the dual work burner
1Always start out on HI. Both rings of
flame will be on in the shaded setting
range.
Note: when turned all the way down,
the outer ring may appear to flicker. If
this occurs, adjust the dial slightly back
towards HI for a stable outer ring.
2To use the inner ring of flames only,
continue turning the dial towards LO.
Only the inner ring will be on in the
shaded setting range.
Both rings
Inner ring only
EN

8
USING YOUR COOKTOP
Wok cooking
Use your wok only on the dual wok burner and with the supplied wok stand in place, as
shown.
IMPORTANT!
● Make sure that the wok stand is stable: its notches need to fit tightly over the pan
supports, as shown.
● Make sure the wok does not push any other pans aside. This could make them
unstable, or deflect heat onto nearby walls or the countertop.
Notch
Dual burner illustrated
Small pan support
Use the supplied small pan support to keep small diameter pans stable.

9
COOKING GUIDELINES AND COOKWARE
Cooking guidelines
IMPORTANT!
● Never leave the cooktop unattended when in use. Boilover causes smoking and
greasy spills that may ignite.
● Take care when deep-frying: oil or fat can overheat very quickly, particularly on a high
setting.
● Using a lid will reduce cooking times through retaining the heat.
● Minimise the amount of liquid to reduce cooking times.
Cookware
● Use saucepans with thick flat bases.
● Do not let large saucepans or frying pans overlap the bench, as this can deflect heat
onto your countertop and damage its surface.
● Always make sure saucepans are stable by centring them over the burner.
● Make sure the size of the pan matches the size of the burner. A small pot on a large
burner is not efficient.The following table shows the minimum and maximum saucepan
base diameters that may be used on each burner:
BURNER MINIMUM DIAMETER MAXIMUM DIAMETER
Auxiliary n/a 8 1/2” (22 cm)
Semi-rapid n/a 8 1/2” (22 cm)
Rapid n/a 8 1/2” (22 cm)
Dual Wok regular pans (without
small pan support)
7 7/8” (20 cm) 15 1/2” (40 cm)
woks (with wok stand) n/a 17 1/2” (45 cm)
EN

10
CARE AND CLEANING
IMPORTANT!
Before any cleaning or maintenance, always:
● turn all burners off.
● switch the power to the cooktop off at the wall.
● make sure that the cooktop and its parts are a safe temperature to touch.
General advice
● Clean the cooktop regularly—do not let stains become burnt on, as they may become
very difficult to remove.
● Do not use abrasive cleaners, cloths or pads to clean any part of your cooktop. Some
nylon scourers may also scratch. Check the label.
● Clean up spillages as soon as possible. If left to dry on, food residue may clog the flame
ports, causing an uneven flame pattern.
● Make sure that no cleaner residue is left on any cooktop part; when heated, these could
stain the cooktop.
● See the following pages for instructions on replacing the pan supports and
reassembling the burners correctly after cleaning.
● Do not clean cooktop parts in a self-cleaning oven.
● Do not use a steam cleaner.
WHAT?
HOW OFTEN? HOW? IMPORTANT!
Stainless steel
base
After every use
1Soak any stubborn stains
under a hot soapy cloth.
2Wipe the soiling off with a
cloth using a mild household
detergent or stainless steel
cleaner.
3Wipe with a clean damp
cloth.
4Wipe the surface dry with a
microfiber cloth.
5For extra shine, use a
suitable stainless steel polish.
● Hard water spots can be
removed with household
white vinegar.
● Do not use abrasive cleaners,
steel soap pads or sharp
objects on stainless steel.
● Always read the label to
make sure that your stainless
steel cleaner does not
contain chlorine compounds
as these are corrosive and
may damage the appearance
of your cooktop.
● Always rub the stainless steel
in the direction of the grain.
● The graphics are etched onto
the steel by laser and will
not rub off.
Control dials
As needed
1Wipe with a damp cloth and
mild detergent. Stainless
steel cleaner can be used on
the top surface of the dials
only.
2Dry thoroughly with a soft
cloth.
Do not use oven cleaner on
the dials, as doing so may
damage their coating.
Do not wash these parts in a
dishwasher.
Brass flame
spreader
As needed, but
at least once a
month
Clean in hot soapy water.
Dry thoroughly. Polish
using a soft clean cloth
and brass cleaner. Follow
manfuacturers instructions.
Brass naturally
darkens on heating.
The wok burner parts may
be polished back to their
original color but this will be
temporary.

11
CARE AND CLEANING
WHAT?
HOW OFTEN? HOW? IMPORTANT!
Burner caps
and rings, flame
spreaders, pan
supports, wok
stand
As needed, but
at least once a
month
1Remove the parts that you
wish to clean.
See the the illustrations
following this chart.
2Soak stubborn stains in
a solution of biological
clothes washing detergent
or powdered dishwasher
detergent.
3Clean the parts in hot soapy
water. Use a stiff nylon brush
or straight-ended paper clip
to clear the flame ports.
4Rinse in warm water.
5Dry thoroughly.
6Replace the parts correctly,
as shown in the drawings
following this chart.
● Make sure you keep the
flame ports clear. Soiling
from food spillage may clog
these and cause ignition
problems or uneven flame
patterns.
● Remove stains left by food
or spillovers as soon as
possible. If left to burn on,
they may be difficult to
remove or even permanently
discolor these parts.
● Before replacing the burner
parts, make sure that they
are completely dry. Wet
burner parts may result in an
irregular flame.
● Before lighting a burner you
have reassembled, check
that all of its parts have
been positioned correctly.
Incorrect assembly can cause
dangerous irregular flames
and ignition problems.
Ignitor
At least once
a month
Clean these very carefully
using a toothbrush dipped
into denatured alcohol.
A clean ignitor ensures
trouble-free sparking. Check
the ignitor regularly to make
sure it is clean.
All gas
components of
the cooktop
Once every 3-4
years
● Contact your local
Authorized Repairer to
perform a thorough check
on all gas components of the
cooktop.
● For Authorized Repairer
details, see your Service &
warranty book or contact
Customer Care.
● All checking and
maintenance must be
performed by a suitably
qualified person.
● If the gas is connected with
a flexible hose, checking
should include inspecting the
entire length of the flexible
hose assembly for any sign
of wear or damage.
Flame
ports
Ignitor
EN

12
CARE AND CLEANING
Replacing the pan supports correctly
The wok support goes in the centre, over the wok burner. The two side pan supports
are interchangeable but need to be rotated so the rounded corners are to the outside,
matching the cooktop base.
Correct positioning of pan supports

13
CARE AND CLEANING
Replacing the burner parts correctly
Semi-rapid, rapid, and auxiliary burners
Dual Wok burner
Cap
Cap
Ring
Ignitor
Ignitor
Flame
spreader
Flame
spreader
EN

14
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES AND SOLUTIONS
There is a strong gas
smell.
The gas connection could be leaking because of
incorrect installation or damaged piping
IMPORTANT!
Do not use any electrical equipment or operate any
electrical switches.
1If any burners are on, turn all of them off
immediately.
2If you know how to shut off the gas supply to your
cooktop (either at the valve or the gas bottle), do so.
3Open a window to let the gas out.
4Contact your local Authorized Repairer as soon as
possible.
IMPORTANT!
Do not use the cooktop until it has been repaired.
There is a slight rubbery or
metallic smell when I use the
cooktop for the first time.
This is normal for first use and is caused by
manufacturing residues burning off. The smell will
disappear with use.
There is a power failure. Do not use your cooktop.
The Halos and auto-reignition features will not work.
There is no clicking/
sparking and the halos do
not light up.
There is a power failure. See entry ‘There is a power
failure’ above.
There is no clicking/sparking
but halo is red. The ignitor(s) may be dirty or wet. Clean them following
the instructions in ‘Care and cleaning’.
There is clicking/
sparking, but a burner
or burners won’t light
easily or at all.
The dial has not been turned to the ‘HI’ position. Turn
the dial back to OFF and wait 1 minute to ensure any gas
has dispersed. Press and turn the dial all the way to the
HI position.
The ignitor(s) may be dirty or wet. Clean them following
the instructions in ‘Care and cleaning’.
Wait 1 minute, then try to relighting the burner again,
holding the dial for a few more seconds this time
around. If this doesn’t work and the burner still won’t
light, see the other possible causes and solutions below.
The gas supply may not be turned on at the valve or gas
bottle. Turn all the burners off, and check whether the
gas supply to the cooktop is turned on.
The gas supply to the house may not be working. You
should hear the gas when you turn a burner on.
If you use bottled gas, this may indicate you are getting
near the end of the bottle and need to replace it.
Burner parts may be clogged or wet. Make sure that
they are clean and dry. See ‘Care and cleaning’ for
instructions.
Burner parts may not have been replaced correctly.
Check the assembly and make sure the burner cap is
sitting flat. See ‘Care and cleaning’ for illustrations.

15
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES AND SOLUTIONS
The flame has been
blown out by a draft
or extinguished by a
spill.
The auto-reignition feature will recognise this. The
ignitors will spark and attempt to relight the burner. If
the burner fails to relight, turn the burner off, then wait
for at least 1 minute before attempting to relight. This
is to allow for any small amount of gas that may have
escaped to disperse.
Note: if there has been a power cut the auto-reignition
system will not work.
The flame goes out at
low settings.
The gas supply pressure may be low. Check this with
your service person or installer.
If you use bottled gas, this may indicate you are getting
near the end of the bottle
The flames are yellow
or yellow-tipped rather than
blue.
Burner parts (especially the flame ports) may be clogged
or wet. Check that they are clean and dry.
The cooktop may have been connected to the wrong
type of gas or the gas pressure is not correct. Contact
Customer Care and do not use your cooktop until it has
been checked by a qualified technician.
The flame pattern is uneven
around the burner.
Burner parts (especially the flame ports) may be clogged
or wet. Check that they are clean and dry. See ‘Care and
cleaning’ for instructions and illustrations on clearing
clogged flame ports. After cleaning, check that there is
flame coming out of each port.
Burner parts may not have been replaced correctly.
Check the assembly and make sure the burner cap and/
or ring is sitting flat on the flame spreader. See ‘Care and
cleaning’ for illustrations.
Flame spreader
Burner cap
Flame ports
EN

16
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES AND SOLUTIONS
The flames are too
large, or too small.
The cooktop may have been connected to the wrong
type of gas. Contact Customer Care and do not use
your cooktop until it has been checked by a qualified
technician.
The flames are noisy.
The flames lift away
from the burner.

17
WARRANTY AND SERVICE
Before you call for service or assistance ...
Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:
1Your product is correctly installed.
2You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorized Service
Centre, Customer Care, or contact us through our website www.fisherpaykel.com.
Contact details
A Service Summary is attached to the underside of the product.
For replacement parts or if further help is needed concerning this appliance call:
Toll Free 1 888 9 FNP USA (1 888 936 7872)
or write to:
Fisher & Paykel Appliances Inc.
5900 Skylab Road
Huntington Beach, CA 92647
USA
or contact us through our web site www.fisherpaykel.com
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
EN

Ne rangez et n’utilisez pas de l’essence ou d’autres
liquides et vapeurs inflammables àproximité de
cet appareil ou de tout autreappareil.
N’utilisez JAMAIS cet appareil comme appareil
de chauffage dans une pièce. Ilpourrait causer
un empoisonnement aumonoxyde de carbone et
surchauffer.
QUE FAIRE SI VOUS DÉCELEZ
UNEODEUR DE GAZ
● Ne tentez d’allumer aucun appareil.
● Ne touchez à aucun interrupteur électrique.
● N’utilisez aucun téléphone dans l’édifice.
● Appelez immédiatement votre fournisseur de
gaz en utilisant le téléphone d’un voisin. Suivez
les consignes du fournisseur de gaz.
● S’il vous est impossible de joindre votre
fournisseur de gaz, appelez le service
d’incendie.
L’installation et l’entretien doivent être effectués
par un installateur ou un technicien qualifié, ou par
un employé de votre fournisseur de gaz.
MISE EN GARDE!
Le fait de ne pas suivre toutes
lesinstructions de ce manuel peut
provoquer un incendie ou une explosion
causant des dommages matériels,
desblessures ou la mort.
!