Fisher & Paykel CE365D Series User manual

CERAMIC COOKTOP
CE244C & CE365D models
PLAQUE DE CUISSON CÉRAMIQUE
Modèles CE244C et CE365D
INSTALLATION GUIDE/USER GUIDE
GUIDE D’INSTALLATION/GUIDE D’UTILISATION
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Contents
Safety and warnings 2
Installation instructions 8
Introduction 16
Using your cooktop 17
Cooking guidelines 18
Care and cleaning 20
Troubleshooting 22
Warranty and service 23
Important!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.
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2Safety and warnings
Your safety is important to us. Please read this information before using your cooktop.
IMPORTANT SAFETY INSTRUCTIONS
Installation
Read these instructions carefully before installing or using this product.
Save these instructions for the local electrical inspector’s use.
Please make this information available to the person responsible for installing your cooktop,
as it could reduce the installation costs.
Please leave these instructions with the appliance. Inform the customer to retain for future
reference.
This appliance is to be installed and connected to the electricity supply only by a qualified
technician in compliance with national codes, local regulations and according to these
instructions.
Electrical installation (including electrical grounding) must be done in accordance with the
National Electrical Code, ANSI/NFPA70 – latest edition and/or local codes. In Canada: Electrical
installation must be in accordance with the current CSA C22.1 Canadian Electrical Codes Part 1
and/or local codes.
WARNING!
Electrical Shock Hazard
Disconnect the appliance from the mains electricity supply before carrying
out any work or maintenance on it.
Connection to a good earth wiring system is essential and mandatory.
Alterations to the domestic wiring system must only be made by a qualified
electrician.
Failure to follow this advice may result in electrical shock or death.
WARNING!
Cut Hazard
Take care - panel edges are sharp.
Failure to use caution could result in injury or cuts.
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Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Failure to install the appliance correctly could invalidate any warranty or liability claims.
For personal safety, this appliance must be properly grounded.
Do not leave packaging elements (e.g. plastic bags, polystyrene foam, staples, packing straps)
within easy reach of children during or after installation, as these may cause serious injury.
Make sure you recycle the packaging material.
Before disposing of any appliance, make sure that it can no longer be used and that all hazardous
parts are removed or made harmless, so that children playing with the old appliance cannot
harm themselves.
Only genuine replacement parts may be used for servicing the appliance. These are available
from your nearest Fisher & Paykel Authorized Service Center.
To eliminate the risk of burns or fire by reaching over heated surface units, cabinet storage space
located above the surface units should be avoided. If cabinet storage is to be provided, the risk
can be reduced by installing a rangehood that projects horizontally a minimum of 5 inches
beyond the bottom of the overhead cabinets.
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4Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Operation and maintenance
WARNING!
Electrical Shock Hazard
Do not cook on a broken or cracked cooktop. If the cooktop should break or
crack, cleaning solutions and spillovers may penetrate it and create a risk of
electrical shock. Contact a qualified technician immediately.
Failure to follow this advice may result in death or electrical shock.
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WARNING!
Cut Hazard
The razor-sharp blade of a cooktop scraper is exposed when the safety cover
is retracted. Use with extreme care and always store safely and out of reach
of children.
Failure to use caution could result in injury or cuts.

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Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Operation and maintenance
WARNING!
Hot Surface Hazard
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may
be hot even though they are dark in color. Areas near surface units may
become hot enough to cause burns. During and after use, do not touch, or
let clothing or other flammable materials contact surface units or areas near
units until they have had sufficient time to cool. Among these areas are the
glass surfaces within and around the circles.
Never leave metal objects (such as kitchen utensils) or empty pans on the
cooktop as they can become hot very quickly.
Keep children away.
Handles of saucepans may be hot to touch. Check saucepan handles do not
overhang other cooking zones that are on. Keep handles out of reach of
children.
Failure to follow this advice could result in burns and scalds.
WARNING!
Fire Hazard
Never leave the appliance unattended when in use. Boilover causes smoking
and greasy spillovers that may ignite.
Failure to follow this advice may result in overheating, burning, and injury.
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6Safety and warnings
IMPORTANT SAFETY INSTRUCTIONS
Operation and maintenance
Proper installation — Be sure your appliance is properly installed and grounded by a qualified
technician.
Never use your appliance for warming or heating the room.
Do not leave children alone — Children should not be left alone or unattended in the area where
the appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
Wear proper apparel — Loose-fitting or hanging garments should never be worn while using the
appliance.
User servicing — Do not repair or replace any part of the appliance unless specifically
recommended in the manual. All other servicing should be referred to a qualified technician.
Storage in or on appliance — Flammable materials should not be stored in an oven or near
surface units.
Do not use water on grease fires — Smother fire or flame or use dry chemical or foam-type
extinguisher.
Use only dry potholders — Moist or damp potholders on hot surfaces may result in burns from
steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Use proper pan size — This appliance is equipped with one or more surface units of different size.
Select utensils having flat bottoms large enough to cover the surface unit heating element. The
use of undersized utensils will expose a portion of the heating element to direct contact and may
result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.
Never leave surface units unattended at high heat settings – Boilover causes smoking and greasy
spillovers that may ignite.
Glazed cooking utensils - Only certain types of glass, glass/ceramic, ceramic earthenware, or
other glazed utensils are suitable for rangetop service without breaking due to sudden change in
temperature.
Utensil handles should be turned inward and not extend over adjacent surface units — To reduce
the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with
the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not
extend over adjacent surface units.
Do not cook on broken cooktop — If cooktop should break, cleaning solutions and spillovers may
penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician
immediately.
Clean cooktop with caution — If a wet sponge or cloth is used to wipe spills on a hot cooking
area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a
hot surface.
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IMPORTANT SAFETY INSTRUCTIONS
Operation and maintenance
CAUTION - Do not store items of interest to children in cabinets above an appliance - children
climbing on the appliance to reach items could be seriously injured.
Never use your appliance as a work or storage surface.
Never leave any objects or utensils on the appliance.
Do not place or leave aluminum foil on the cooktop.
Children or persons with a disability which limits their ability to use the appliance should have a
responsible and competent person to instruct them in its use. The instructor should be satisfied
that they can use the appliance without danger to themselves or their surroundings.
Do not use a steam cleaner to clean your cooktop.
Do not place or drop heavy objects on your cooktop.
Do not stand on your cooktop.
Do not use pans with jagged edges or drag pans across the ceramic glass surface as this can
scratch the glass.
Do not use scourers or any other harsh/abrasive cleaning agents to clean your cooktop, as these
can scratch the ceramic glass.
Do not operate your cooktop by means of an external timer or separate remote control system.
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Installation instructions
Cooktop and cutout dimensions
A
B
C
D
G
F
H
Cooktop and cutout dimensions (inches (mm))
CE244C
CE365D
Aoverall width of cooktop 23 ⁄”(600) 35 ⁄”(900)
Boverall depth of cooktop 20 ⁄”(530) 20 ⁄”(530)
Cheight of chassis below top of counter (including height of conduit junction) 4 ¼”(108) 4 ¼”(108)
Dwidth of chassis 21 ⁄”(550) 34 ⁄”(866)
Edepth of chassis (including spacers) 19 ⁄”(505) 19 ⁄”(498)
Foverall width of cutout 22 ⁄”(562) 34 ¼”(870)
Goverall depth of cutout 20 ⁄”(510) 20 ⁄”(510)
Hthickness of countertop*
(to enable the cooktop to be fastened with the supplied clamps)
min. 1 ⁄”
(30)-max. 1
⁄”(40)
min. 1 ⁄”
(30)-max. 1
⁄”(40)
* If the countertop is thicker than 1 ⁄” (40mm), recess its underside to within the thickness range ‘H’.
Electrical connection is
near the middle front of the
chassis
E
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Installation instructions
Clearance and cabinetry dimensions
A
B
C
D
C
HJ
I
FG
E
Clearance and cabinetry dimensions (inches (mm))
CE244C
CE365D
Aminimum clearance from rear edge of cutout to:
nearest combustible surface 2 ⁄”(55) 2 ⁄”(55)
B
minimum clearance from glass surface to:
overhead cabinet centered above the cooktop (unprotected)*
overhead cabinet centered above the cooktop (protected)*
30 ”(762)
24 ”(610)
30 ”(762)
24 ”(610)
Cminimum clearance from side edges of cutout to:
nearest combustible surface 2 ⁄”(65) 2 ⁄”(65)
Dminimum distance from front edge of cutout to:
front edge of counter 1”(25) 1”(25)
Eminimum clearance from countertop to:
overhead cabinet not directly above the cooktop 18”(457) 18”(457)
Fminimum distance between cabinets either side of the cooktop 36”(915) 36”(915)
Gmaximum depth of overhead cabinetry 13”(330) 13”(330)
H
minimum clearance below top of countertop to:
top of oven installed below cooktop (see Fig.1 and Note #3 following)
top of drawer or other obstruction below cooktop (see Fig.2)
4½”(115)
4½”(115)
4½”(115)
4½”(115)
Imaximum distance from center rear of cutout to center of junction box** 30”(762) 30”(762)
Jminimum clearance below top of countertop to junction box 9”(230) 9”(230)
* See Notes #1 and #2 following.
** This is to allow for adequate slack in the 4’conduit tted on the cooktop.
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Installation instructions
19⁄”x 1⁄”(500 x 50 mm) 19⁄”x ⁄”
(500 x 10 mm) 19⁄”x ⁄”
(500 x 10 mm)
3 ⁄”(80 mm)
Oven with
cooling fan
⁄”(4 mm)
⁄”(4 mm)
Top of drawer or
other obstruction
HH
Fig. 1 Minimum clearances and ventilation
requirements - oven installed below cooktop
OB30S
(Fisher & Paykel)
WOSU-30
(DCS by Fisher & Paykel)
Fig. 2 Minimum clearances and ventilation
requirements - drawer or other obstruction below
Clearance and cabinetry dimensions cont.
Notes:
#1 To eliminate the risk of burns or fire by reaching over heated surface units, cabinet storage space
located above the surface units should be avoided. If cabinet storage is to be provided, the risk
can be reduced by installing a rangehood that projects horizontally a minimum of 5 “ (127 mm)
beyond the bottom of the cabinets.
#2 B=30” (762 mm) minimum clearance between the top of the cooking surface and the bottom of
an unprotected wood or metal cabinet; or B=24” (610 mm) minimum when bottom of wood or
metal cabinet is protected by not less than ¼-inch-thick flame-retardant millboard covered with
not less than No. 28 MSG sheet steel, 0.015-inch-thick stainless steel, 0.024-inch-thick aluminum,
or 0.020-inch-thick copper.
#3 Only the oven models indicated in Fig.1 below may be installed below the cooktop.
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Installation instructions
Before you install the cooktop, make sure that
the countertop is square and level, and no structural members interfere with space requirements
the countertop is made of a heat-resistant material
the cooktop will not be installed directly above a dishwasher, fridge, freezer, washing machine or
clothes dryer, as the humidity may damage the cooktop electronics
if an oven is installed below the cooktop, it must be one of the models indicated in Fig.1
the installation will comply with all clearance requirements and applicable standards and
regulations
you check that the cooktop is not damaged after unpacking it. If you suspect that it is damaged,
do not install the cooktop. Contact the dealer you purchased the cooktop from
you read these instructions fully and carefully before beginning to install the appliance
you do not remove any permanently affixed labels, warnings or plates from the appliance. Doing
so may void the warranty
you switch the power off at the service panel and lock the panel to prevent the power from
being switched on accidentally
the junction box will be easily accessible with the cooktop installed
you consult local building authorities and by-laws if in doubt regarding installation
you use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces
surrounding the cooktop.
When you have installed the cooktop, make sure that
the connection through conduit is not accessible through cupboard doors or drawers
the power supply cables of other appliances installed nearby cannot come into contact with the
cooktop
there is adequate flow of fresh air from outside the cabinetry to the base of the cooktop
there is adequate slack in the conduit to allow for servicing
the junction box remains accessible with the cooktop installed
you complete the ‘Final checklist’ at the end of these installation instructions.
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Installation instructions
Additional electrical requirements
Electrical installation must be carried out only by a licensed electrician.
The cooktop MUST be connected to the proper electrical voltage and frequency as specified:
Model Rated power Required power supply
CE244C 5.9kW (4.4kW) 240V~,25A, 60Hz (208V~, 21.3A, 60Hz)
CE365D 8.4kW (6.5kW) 240V~,35A, 60Hz (208V~, 30.3A, 60Hz)
This appliance must be connected to a grounded, metallic permanent wiring system or a ground
connector should be connected to the ground terminal or wire lead on the cooktop.
This appliance is manufactured with a frame-connected, green or bare ground wire. Connect the
cooktop cable to the junction box through the CSA or UL-listed conduit connector. Complete
electrical connection according to local codes and ordinances.
Warning: improper connection of aluminum house wiring to copper leads can result in an
electrical hazard or fire. Use only connectors designed for joining copper to aluminum and
follow the manufacturer’s recommended procedure.
Connect the cooktop with copper wire only.
The flexible (4’) armored cable should be connected directly to the junction box.
Do not cut the conduit.
A CSA or UL-listed conduit must be provided at the junction box.
Do not ground to a gas pipe.
Do not have a fuse in the grounding or neutral circuit.
A time delay fuse or circuit breaker is recommended.
Connect directly to the fused disconnect (or circuit breaker box) through flexible, armored or
non-metallic sheathed, copper cable (with grounding wire).
If codes permit and a separate grounding wire is used, it is recommended that a qualified
electrician determine that the grounding path and wire gauge are in accordance with local
codes.
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Installation instructions
Connecting the cooktop to the power supply
The nameplate label is located on the underside of the cooktop, on the right hand side. See Fig.
5 below.
If the appliance is to be completely enclosed in a cabinet, feed the appliance cable through the
opening in the cabinet.
1 Disconnect the power supply.
2 Remove the junction box cover.
3 Connect the cooktop cable to the junction box through the CSA or UL-listed conduit connector.
4 Connect the two black wires together with twist-on connectors.
5 Connect the two red wires together with twist-on connectors.
6 Connect electrical connection according to local codes and ordinances.
If local codes PERMIT connecting the cabinet-grounding connector to the neutral (white)
wire in the junction box:
7a
Connect the green cooktop cable wire to the neutral (white) wire in the junction box (Fig. 3).
8a Replace the junction box cover.
OR If local codes DO NOT PERMIT connecting the cabinet-grounding connector to the
neutral (white) wire in the junction box:
7b
Terminate the neutral (white) wire in the junction box (Fig. 4).
8b Connect the green grounding cooktop cable wire to a grounded wire in the junction box.
9b Replace the junction box cover.
OR If connecting to a four-wire electrical system:
7c
Terminate the neutral (white) wire in the junction box (Fig. 4).
8c Connect the green cooktop cable wire to the green grounding wire in the junction box (Fig. 4).
9c Replace the junction box cover.
cable from
power supply
Black wires
Junction box
CSA or UL-listed
conduit connector
to appliance
Red wires
White
wire
Green & yellow
wire
White wire
Junction box
CSA or UL-listed
conduit connector
to appliance
Red wires
Black wires
Green & yellow
wires
cable from
power supply
Fig. 3 Fig. 4
Fig. 5 Location of nameplate label
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Installation instructions
Fastening the cooktop to the counter
1 Turn the cooktop upside down and place it on a soft surface.
2 Spread the seal around the edges of the cooktop with the adhesive side facing down, as shown
in Figs. 6 and 7. Make sure that the whole perimeter is sealed. Cut off any excess material.
3 Mount the supplied clamps (A) and screws (B) onto the cooktop, as shown (without tightening
the screws).
4 Place the cooktop into the cutout, then tighten the screws to clamp the cooktop securely to the
counter.
5 Using a sharp cutter or trimmer knife, trim the excess sealing material around the edge of the
cooktop. Take care not to damage the countertop.
Note: if the countertop is thicker than 1 ⁄” (40 mm), recess the underside to between
1
⁄” (30 mm) and 1 ⁄” (40 mm).
Fig. 6 Preparing the cooktop before installation
Fig. 7 Fastening the cooktop to the counter
Seal
Adhesive side
21
Clamp position
Fitting the clamps
3/ " (30 mm) min.
16
1 / " (40 mm) max.
916
Seal
Clamp Screw
Seal
1
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Final checklist
TO BE COMPLETED BY THE INSTALLER
Is the cooktop grounded?
Check that the connection through conduit is not accessible via cupboard doors or drawers.
Is the cooktop clamped down securely?
Make sure the cooktop is clean and free from any debris. Wipe with a clean damp cloth if
necessary.
Check that all the cooking zones function correctly. Turn on all of them to a high setting and
leave them on for at least one minute. Are all elements glowing?
Is the ‘On’ indicator glowing?
Are all the ‘Hot surface’ indicators glowing?
Have you shown the customer how to use the cookop? Make sure you explain to the customer
about the ‘Hot surface’ and ‘On’ indicators and the importance of taking note of the safety
warnings at the beginning of this manual.
Installer’s name:
Installer’s signature:
Installation company:
Date of installation:
LEAVE THESE INSTRUCTIONS WITH THE CUSTOMER
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About your new cooktop
Thank you for buying a Fisher & Paykel ceramic glass cooktop. This guide introduces you to all its
special features. We recommend you read the whole guide before using your new cooktop, for
both safety and cooking success.
For more information, visit our local website listed on the back cover.
Before using your new cooktop
Read this user guide, taking special note of the ‘Safety and warnings’ section.
Remove any protective film that may still be on your cooktop.
1 Single cooking zone
2 Dual cooking zone
3 Cooking zone with SuperSimmer feature
4 ‘Hot surface’ indicators
5 Control dials
6 ‘On’ indicator
Fig.8b CE365D model
Fig.8a CE244C model
Introduction
1
11
2
23
1
24
4
5
5
6
6
3
4

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To start cooking
Turn the control dial of the cooking zone you
wish to use to the HI setting, then adjust as
necessary.
When using dual cooking zones, you may
choose to use the inner zone only ( ) or
the full dual cooking zone ( ). See Fig. 10
below.
The front right cooking zone has a unique
SuperSimmer feature (see Fig. 11). This
special, low turndown range is excellent for
the most delicate cooking tasks, like melting
chocolate or simmering soups and stews.
For further advice on cooking and using
the SuperSimmer feature, see ‘Cooking
guidelines’ following.
‘On’ indicator
This will glow to indicate that one or more
cooking zones are turned on.
It will go out when all cooking zones are
turned off.
‘Hot surface’ indicators
As soon as you turn a cooking zone on, its
‘Hot surface’ indicator will start glowing.
It will continue to glow even after you have
turned the cooking zone off, until the glass
becomes cool enough to be safely touched.
When you have finished cooking
When you have finished using a cooking
zone, turn its dial to the OFF position.
When you have finished using your cooktop,
check that all dials are turned off and the ‘On’
indicator is unlit.
Fig.9 Single cooking zone control
Fig.10 Dual cooking zone control
Fig.11 Cooking zone with SuperSimmer
Using your cooktop
SuperSimmer range Inner zone
Full dual zone

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Cookware
Use heavy-gauge, flat, smooth-based cookware that matches the diameter of the cooking zone.
This will provide good contact with the glass and help reduce cooking times. Low heat or slow
cooking is often due to incorrect cookware size.
Cookware with a stainless steel sandwich base or enamelled cast iron will give you the best
results.
Saucepans or heavy skillets with jagged edges or a rough base will scratch the glass.
Always lift pans off the cooktop -- do not slide, or they may scratch the glass.
Never use plastic or aluminum foil dishes on the cooktop.
Aluminum and copper-based cookware will leave metallic stains on the cooktop. To prevent
these building up, clean the cooktop after every use following the instructions in ‘Care and
cleaning’. If the metallic stains are allowed to burn onto the surface, they may react with the
glass and may no longer be removable. They don’t, however, affect performance.
It is safe to place hot cookware from the oven, or another cooking zone, on the glass surface
when the surface is cool.
Avoid placing anything on a hot cooking zone until it has cooled completely.