Fisher & Paykel 11 Series User manual

USER GUIDE
NZ AU
FABRIC CARE SOLUTIONS
MULTI-PRODUCT SETUP
FRONT LOADER WASHING MACHINE
WH1160H1 & WH1160HG1 models
HEAT PUMP DRYER
DH9060HLG1 & DH9060HL1 display-free models

3
CONTENTS
Safety and warnings 4
First use 9
Setting a wash cycle 12
Setting a dry cycle 15
Washer loading suggestions 18
Wash cycles 19
Wash cycle settings 21
Wash cycle options 22
Detergent and softener 24
Dryer loading suggestions 26
Dry cycles 28
Dry cycle settings 30
Dry cycle options 31
Wi-Fi connection and Remote Mode 33
Cleaning the washer 35
Unlocking the washer door 40
Cleaning the dryer 41
General troubleshooting 46
Washer troubleshooting 47
Dryer troubleshooting 52
Fault codes 57
Manufacturer’s Warranty and Service Guide 59
Registration
To register your product visit our website: fisherpaykel.com/register

4
SAFETY AND WARNINGS
WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electric shock or death.
• If you are using an extension cord or a portable
electrical outlet device (eg multi-socket outlet
box), ensure that it is positioned so that it does
not come into contact with water or moisture.
WARNING!
Fire Hazard
• Only dry fabrics that have been washed
with water.
• Do not use heat to dry articles containing
foam rubber or similarly textured rubber–like
materials, dry on COOL AIR.
• Never stop a tumble clothes dryer before the
end of the drying cycleunless all items are
removed and spread out in order to dissipate
the heat.
• A clothes dryer produces combustible lint;
the lint filter must be cleaned before each
drying cycle.
• Failure to follow the warnings outlined in these
user instructions can cause a fire hazard.
• Failure to follow these instructions can result in
death or personal injury.

5
SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE
WARNING!
Read User Guide. Failure to follow all guides and rules could cause personal injury or
property damage. Use these appliances only for the intended purpose as described in
the user guide and installation guide of these appliances. When using these appliances,
always exercise basic safety precautions including the following:
General
zThis product has been designed for personal, family or household use. This product is
not designed for any commercial use.
zDo not touch or operate the appliances with wet hands or with bare feet.
zA damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician or similarly qualified person in order to avoid a hazard. Do not use
the machine until it has been repaired to avoid a risk of electric shock.
zDo not operate these appliances if they have been damaged during transport. Contact
your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
zThese appliances are not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,unless
they are supervised or given instructions on how to use the appliancesby someone
responsible for their safety.
zKeep children away from these appliances while they are in operation.
zSupervise children to ensure they do not play with the appliances or climb inside
thedrums.
zDo not swing on or put weight on the doors.
zIn the event of a power outage any cycles will be paused when power is restored. Press
start to resume the cycle.
zFor problems that cannot be solved from information in the user guide, turn off
and unplug your appliance and contact a Fisher & Paykel trained and supported
service technician.
zNever attempt to repair the appliance yourself.
zDo not overload the washing machine or dryer beyond the rated capacity:
PRODUCT MODEL CODE MAXIMUM CAPACITY* (KG)
WASHER WH1160H1 & WH1160HG1 11
DRYER DH9060HL1 & DH9060HLG1 9
*Capacity refers to the maximum dry weight of items the dryer can dry at any one time
Installation
zInstall the appliances on a solid and level floor surface.
zThe appliances must not be installed on any textured floor coverings (eg carpet, rugs).
Ensure that openings at the base of the appliances are not obstructed.
zThese appliances can be installed on a compatible Fisher & Paykel plinth. To ensure
stability, the plinth must be fitted correctly with the appliance. For installation
instructions and compatible plinth models, refer to fisherpaykel.com/specify.
zDo not install or operate these appliances on any other plinth or structure.

6
SAFETY AND WARNINGS
zEnsure the installation provides accessibility to the plug or incorporate a switch in
the fixed wiring in accordance with the wiring rules to allow disconnection of the
appliances from the supply after installation.
zThe appliances must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by a utility.
zWe do not recommend the use of extension cords or portable electrical outlet devices
for safety reasons.
zThe appliances must be installed in a well-ventilated, dust-free environment.
zThe appliances must not be installed behind a lockable door, a sliding door or a door
with the hinge on the opposite side to that of the tumble dryer, in such a way that a full
opening of the tumble dryer door is restricted.
zIf installing behind a cabinetry door, it must be hinged on the same side as the dryer
and there must be a minimum clearance of 40mm from the front of the dryer door to
the internal face of the cabinetry door for the product to operate safely. The enclosed
space must be provided with sufficient ventilation to meet local building code
requirements or the door must be open while the product is operating.
zEnsure the washing machine has at least 12mm clearance on each side and at the top,
and at least 30mm clearance at the rear.
zFor dryers without a water tank, the drain hose must be connected.
zFor more information refer to the multi-product installation guide. To access, go to
fisherpaykel.com/specify and search by appliance type, product name or model.
Water supply requirements:
zFor optimum performance check the supply pressure is within the recommendedrange:
PRODUCT INLET WATER PRESSURE INLET WATER FLOW RATE
WASHER Max. 1MPa (145psi), Min.
50kPa (7.3psi)
Min. 6litres/minute
DRYER Max. 1MPa (145psi), Min.
30kPa (4.5psi)
Min. 6litres/minute
zA pressure-reducing valve must be installed if pressure is higher than 1MPa.
zNew hose sets provided should be used to connect the appliances to the water mains.
Old hose sets should not be re-used.
zWe recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so
may result in a flood and damage to property.
zThe hot water temperature should not exceed 65°C and the cold water temperature
should not exceed35°C. Temperatures above these may cause the appliances to fault or
cause damage to it.
Disposal
zWhen disposing of these appliances, it is recommended that the doors are removed to
avoidchildren getting trapped inside, and that the electrical cable is cut off close to
themachine

7
SAFETY AND WARNINGS
WASHING MACHINE INSTRUCTIONS
zThe washing machine should only be used for washing and rinsing of textiles where this
isindicated on the care label.
zDo not add petrol, dry-cleaning solvents, or other flammable or explosive substances to
the wash water. These substances give off vapours that could ignite or explode.
zDo not wash articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive
substances as they give off vapours that could ignite or explode.
zThe door will be locked from the start of the cycle until the cycle is complete for safety
reasons. It is possible to open the door during the cycle under certain conditions. Never
force the door open.
zDo not touch the door during a cycle as the door can become hot.
zWhen 90°C temperature is selected, the door glass will become hot. Do not touch the
glass part of the door. Keep children away from the washing machine.
zDo not open the detergent dispenser during the cycle as hot water may come outofit.
zRead and follow the detergent manufacturer’s instructions carefully. Instructions on
how to use the detergent will be clearly indicated on the pack. Remember to store your
detergents out of the reach of children.
zDo not wash an electric blanket in your washing machine unless the care label
specifically states it is safe to do so.
zDo not wash curtains in this washing machine, as sunlight makes them brittle and they
may disintegrate during washing.
zThe only user-removable parts of the washing machine are the inlet hose(s), dispenser
drawer and pump filters. No other parts are designed to be removed by anyone other
than a Fisher&Paykel trained and supported service technician.
DRYER INSTRUCTIONS
zUndergarments that contain metal reinforcements should not be placed in the dryer.
Damage to the dryer can result if the metal reinforcements come loose during drying. If
you wish to dry these items use a drying rack or place in a garment bag.
zCheck and remove all objects from pockets, eg lighters and matches.
zItems should go through the cooling phase in the final part of the cycle. This ensures
items are left at a temperature where they will not be damaged. Ifforany reason the
cycle is stopped before it has finished, dry clothes should be removed immediately and
not left in the appliance. Items should be quickly spread out flat to cool so heat can
dissipate, not left bunched up, eg in a clothes basket or in a pile.
zThe only user-removable parts of the dryer are the filters and the drying rack. No other
parts are designed to be removed by anyone other than aFisher & Paykel trained and
supported service technician.
zNever put dripping wet clothes in or on top of the dryer as excess water may cause an
electrical hazard.
zDo not under any circumstances place an electric blanket or any other electrical, plastic
or rubber items in the appliance, unless the care label specifically states it is safe to
do so.
zDo not dry curtains in your dryer.

8
Lint
zDo not operate this appliance without the lint filters in place, or allow lint to accumulate
in or around the appliance.
zAccumulated lint in the appliance can become a fire hazard; it also reduces
the efficiency of the appliance by causing longer drying times and increased
power consumption.
zClean the lint filter before every load.
zEnsure the area around the appliance is clear of lint.
zIf the lint filter becomes damaged, contact your Fisher & Paykel trained and supported
service technician to arrange getting a new filter. Do not operate your appliance
with a damaged lint filter or without the filter in place, as this will cause damage to
your appliance.
Spontaneous combustion
To reduce the risk of fire the following should be observed:
zItems that have been spotted or soaked with vegetable oil or cooking oil are a fire
hazard and should not be placed in the appliance.
zOil-affected items can ignite spontaneously, especially when exposed to heat sources
such as this appliance. The items become warm causing an oxidation reaction in the
oil. This oxidation creates heat. If the heat cannot escape the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat from
escaping creating a fire hazard.
zIf it is unavoidable that fabrics that contain vegetable oil, cooking oil or have been
contaminated by hair care products be placed in this appliance, they should first be
washed in hot water with extra detergent — this will reduce, but not eliminate the fire
hazard. The cooling cycle should be used to reduce the temperature ofthese items.
They should not be removed from the appliance and piled or stacked while hot.
zItems that have previously been cleaned in, washed in, soaked in or spotted with
flammable liquids or solids, eg petrol/gasoline, kerosene, dry cleaning solvents,
vegetable or cooking oil, acetone, denatured alcohol, some brands of spot removers,
turpentine, waxes and wax removers or other flammable or explosive substances should
not be placed in the appliance.
zThe appliance is not to be used if industrial chemicals have been used for cleaning.
zFabric softeners or similar products should not be used in the appliance to
eliminate the effects of static electricity, unless this practice is specifically
recommended by the manufacturer of the fabric softener product.
zItems such as foam rubber (latex foam), shower caps, rubber backed articles, clothes
or pillows fitted with foam rubber pads, waterproof textiles, shoes containing rubber or
plastic items should not be placed in the appliance. These materials can spontaneously
combust when heated.
zDo not dry unwashed items in the appliance.
zWhen using REFRESH BY STEAM cycles on unwashed clothing ensure there are no
flammable substances on them.

9
FIRST USE
Features and accessories
1 Dryer drum light
2 Drying rack
3 Dryer sensors
4 Lint filter
5 Condenser filter*
6 Slide out tray
7 Detergent/Softener
dispenser drawer
8 Appliance controls
9 Washer drum light
!0 Washer door seal
!1 Pump filters/Washer
door release tab**
!2 Storage plinth (optional)
*Located behind dryer filter cover.
**Located behind washer filter cover.
1
2
3
4
5
8
9
!0
!1
7
6
!2

10
FIRST USE
Control panel
1 Menu Press to access additional features and settings.
2 Touchscreen display Use to navigate and select cycles, features and settings.
3 Start/Pause button Press to start or pause a cycle.
4 Control dial zPress the dial to turn the display on.
zTurn the dial to scroll.
zPress to select or confirm.
zPress and hold to go back or to turn the display off.
3 42
1

11
FIRST USE
Menu
AUTO DOSE Adjust the detergent or softener dosage when using AUTO DOSE.
The dosage level will apply across all cycles.
LOCK Lock the controls to prevent accidental use. The controls can be
locked at any time including while a cycle is running.
When locked, the controls will be unresponsive except to pause
a cycle. Press and hold the screen to unlock.
LIGHT Turn the drum lights ON/OFF.
CLEAN Run the drum clean cycle regularly to clean your washer. Refer to
‘Drum clean’.
SETTINGS Adjust the appliance settings to suit your preferences or set up a
Wi-Fi connection. Refer to ‘Wi-Fi connection & Remote mode’.

12
SETTING A WASH CYCLE
2Press the dial to turn on the display.
4Select a wash mode then select a wash cycle.
3Select WASHER.
Place items in the washer. For best results,
wash similar items together and do not
exceed the maximum capacity for the
selected cycle.
1

13
SETTING A WASH CYCLE
Check detergent and fabric softener and add
if needed.
If detergent is set to AUTO, ensure that liquid
detergent has been added to the auto dose
compartment.
Do not add detergent to the manual
detergent compartment if detergent is set
to AUTO.
6
7Press to start the cycle.
5
Adjust the settings as needed or press
OPTIONS to access additional cycle options.
For more information refer to ‘Wash cycle
settings.’ and ‘Wash cycle options.’

14
SETTING A WASH CYCLE
Press to pause the cycle.
Select WASHER then press ADD ITEM at any
time during the wash phase of the cycle to
add or remove an item.
The door will unlock once water level has
reduced, which may take a few minutes.
Pausing a cycle
Adding an item
Cancelling a cycle
Select WASHER then press CANCEL.
The door will remain locked if the water level
is too high. You may need to run another
cycle to drain the water.

15
SETTING A DRY CYCLE
Before you begin
zCheck pockets for items that could damage your clothes or get caught in the dryer.
zCheck and empty the lint filter.
Place items in the dryer.
For best results, dry similar items together
and do not exceed the maximum capacity for
the selected cycle.
2
Fit the drying rack if required. Refer to ‘Dryer
loading suggestions’.
1
3Press the dial to turn on the display.
4Select DRYER.

16
SETTING A DRY CYCLE
6
Adjust the settings as needed or press
OPTIONS to access additional cycle options.
For more information refer to ‘Dry cycle
settings’ and ‘Dry cycle options.’
5Select a drying mode then select a cycle.
7Press to start the cycle.

17
SETTING A DRY CYCLE
Press to pause the cycle.
Pausing a cycle
Cancelling a cycle
If cancelling a dry cycle partway through, remove items immediately and spread out to cool.
Do not leave hot items in the dryer or in a clothes basket. Take care as the drum and items
may be hot.
Select DRYER then press CANCEL.

18
WASHER LOADING SUGGESTIONS
Sorting
zSort items according to colour, fabric type, and soil type.
zWash fine, delicate fabrics separately from thick, heavy fabrics.
zAlways separate coloured items from whites, especially when they are new.
zColour run could be an issue if you wash items at higher temperatures.
zSome soils, like mud and blood, are best washed in cold water.
zOily soils (eg some foods and marks on shirt collars) are best washed in warm water.
zThe care label will advise on how items should be washed.
Before you load
zCheck pockets for items that could damage your clothes or get caught in the washer.
zClose zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/
doona covers), and remove loose bra wires. All these can damage both your washer and
your clothes.
zPlace delicate items, such as lingerie, in a mesh laundry bag before placing in the washer.
zPre-treat any stains, taking care not to spray pre-treaters on your washer as they can
cause damage to the plastic surfaces.

19
WASH CYCLES
CYCLE DESIGNED FOR
MAX.
LOAD
SIZE
(KG)
WASH
TEMP
(°C)
SPIN
SPEED
(RPM)
MIXED An everyday cycle for mixed fabrics. Ideal for
items like t-shirts and trousers. 11 30
(Cold-60)
1400
(0-1400)
COTTON¹ A warmer cycle for natural cotton fabrics. 11 40
(Cold-90)
1400
(0-1400)
DELICATE A gentle cycle for delicate items such as
blouses and dresses. 430
(Cold-40)
500
(0-800)
TOWELS Designed for washing thick and absorbent
items such as towels. 640
(Cold-90)
1400
(0-1400)
SHEETS An optimised wash cycle for bed linen. Ideal for
washing sheets, covers and pillowcases. 640
(Cold-90)
1400
(0-1400)
STEAM
REFRESH
Designed to refresh items by reducing creases
and odours. For best results, use this cycle for
one or two items at a time.
2 items n/a n/a
QUICK 15 A very quick wash cycle for freshening up new
or lightly soiled items. 230
(Cold-40)
800
(0-1400)
QUICK 30 A quick wash cycle for small loads and lightly
soiled items. 640
(Cold-40)
1100
(0-1400)
WOOL³
An extra gentle cycle to care for woollen items.
This cycle meets the Woolmark requirements for
machine washable items.
440
(Cold-40)
800
(0-800)
HANDWASH An extra gentle cycle for very delicate items
such as lace. 130
(Cold-40)
500
(0-800)
SILK An extra gentle cycle designed specifically for
silk items. 130
(Cold-40)
500
(0-800)
ACTIVEWEAR A gentle cycle optimised for activewear. Ideal
for synthetic and elasticated items. 230
(Cold-40)
1100
(0-1400)
DENIM An everyday cycle to care for denim fabrics. 3Cold
(Cold-40)
1400
(0-1400)
HEAVY A stronger wash cycle for heavily soiled items.
Suitable for more durable fabrics. 860
(Cold-90)
1400
(0-1400)
SANITISE
An extra hot cycle designed to eliminate
bacteria. Ideal for sanitising items like towels
and sheets.
11 70 1400
(0-1400)
ALLERGY
A hotter wash with multiple rinses to reduce
allergens. Ideal for people with asthma or
sensitive skin.
11 60
(40-90)
1400
(0-1400)
SPORTS A stronger wash cycle designed for sportswear.
Suitable for more durable fabrics. 440
(Cold-40)
1100
(0-1400)
Your washer has a number of cycles to suit your fabric care needs. Selecting the most
appropriate cycle for each particular load will help ensure you get the best results.

20
WASH CYCLES
CYCLE DESIGNED FOR
MAX.
LOAD
SIZE
(KG)
WASH
TEMP
(°C)
SPIN
SPEED
(RPM)
SYNTHETICS An everyday cycle for synthetic fabrics. Ideal for
synthetic fabrics and polyester-cotton blends 440
(Cold-60)
1100
(0-1100)
BULKY A gentle cycle for large or bulky items. Ideal for
items like jackets, duvets and quilts. 640
(Cold-90)
800
(0-800)
EASY IRON
Designed to minimise creasing in items like
shirts. Wrinkle Free is automatically enabled at
the end of the cycle.
430
(Cold-60)
800
(0-800)
SOFT TOYS A gentle cycle for looking after soft toys. 4 toys 40
(Cold-40)
500
(0-800)
SNEAKERS
A gentle cycle for refreshing sneakers and
sports shoes. For best results, use this cycle for
one or two pairs of shoes at a time.
2 pairs 40
(Cold-40)
500
(0-800)
RINSE A quick cycle for rinsing items. This includes a
spin cycle after rinsing. 11 Cold 1400
(0-1400)
SPIN A quick cycle to remove excess water
from items. 11 n/a
1400
(500-
1400)
¹COTTON with ECO, 40°C, 1400rpm and MANUAL detergent selected is the recommended water and energy saving
cycle for normally soiled, everyday washing.
²Indicates the default temperature and range available for a cycle. For cycles using ACTIVEINTELLIGENCE™sensing
the range is limited. If you require a different temperature select WASH BY CYCLE.
³Woolmark Wool Care
The wool wash cycle of this machine has been approved by The Woolmark
Company for the washing of machinewashable wool products provided that
the products are washed according to the instructions on the garment label
and those issued by the manufacturer of these washing machines. M1766.