Fitbit Zip Versa User manual

FAQ
How do I track my heart rate with my Fitbit device?
Track your heart rate continuously and automatically with your Fitbit device.
Skip to:
How does my Fitbit device detect my heart rate?
What are heart-rate zones?
What is resting heart rate?
How is resting heart rate measured?
What is max heart rate?
What factors impact my heart rate?
How do I improve the accuracy of my heart-rate reading?
What is my cardio fitness score in the Fitbit app?
How do I turn off heart-rate tracking on my Fitbit device?
Are the LEDs on my Fitbit device safe?
Why don't I see my heart rate on my Fitbit device?
How does my Fitbit device detect my heart rate?
When your heart beats, your capillaries expand and contract based on blood volume changes.
PurePulse LEDs (light-emitting diodes) on your Fitbit device reflect onto the skin to detect blood
volume changes, and finely-tuned algorithms are applied to measure heart rate automatically and
continuously. The heart-rate icon you see on the display tells you if you're in 1 of 3 heart-rate
zones.
What are heart-rate zones?
Heart-rate zones can help you optimize your workout by targeting different training intensities.
Fitbit calculates your maximum heart rate with the common formula of 220 minus your age.
Three heart-rate zones are determined using your estimated maximum heart rate. The
illustrations below provide examples for each zone.
Note that the icons may look slightly different between devices; for example, dots instead of
dashes. For more information about zones, see the American Heart Association's Target Heart
Rates article.
Peak zone
Peak zone means your heart rate is greater than 85% of its maximum. This high-intensity exercise zone is
for short, intense sessions that improve performance and speed.

Cardio zone
Cardio zone means your heart rate is 70 to 84% of its maximum. In this medium-to-high intensity
exercise zone, you're pushing yourself but not straining. Most people should target this exercise zone.
Fat Burn zone
Fat burn zone means your heart rate is 50 to 69% of its maximum. This low-to-medium intensity exercise
zone may be a good place to start for those new to exercise. It’s called the fat burn zone because a
higher percentage of calories are burned from fat, but the total calorie burn rate is lower.
Out of zone
You’re out of zone when your heart rate is below 50% of its maximum.Your heart rate may still be
elevated in this zone, but not enough to be considered exercise.
Custom zone
Instead of using the 3 existing zones, you can create a custom zone to target a specific heart rate.
To create a custom heart-rate zone:
1. Tap the Today tab , and tap your profile picture.
2. Tap Heart Rate Zones and enter your custom zone.
On fitbit.com, log into your dashboard and click the gear icon > Settings > Personal Info,
then enter your custom zone.
Note that on Fitbit Ionic and Fitbit Versa, the heart-rate value appears gray if your watch is searching for
a stronger reading.

What is resting heart rate?
Resting heart rate measures your heart beats when you are still, and it can be an important
indicator of the health of your heart. According to the American Heart Association website, “the
average resting heart rate is 60-80 beats per minute, but it’s usually lower for physically fit
people.” This is because “active people often have lower heart rates because their heart muscle is
in better condition and doesn’t need to work as hard.” Also, the average resting heart rate rises
with age. For more information, see the American Heart Association's All About Heart Rate
article.
How is resting heart rate measured?
Resting heart rate refers to the heart rate measured when you’re awake, calm, comfortable, and have
not recently exerted yourself. We use your heart rate data from when you’re awake and asleep to
estimate your resting heart rate. For best accuracy, wear your device to sleep.
Your resting heart rate is usually higher than your heart rate while you are asleep, so don’t be surprised
if your resting heart rate is higher than the lowest number that you see in your heart rate graphs.
What is max heart rate?
Max heart rate is used to calculate different heart-rate zones. Fitbit calculates your max heart rate with
the common formula of 220 minus your age. Don't be concerned if occasionally during intense exercise
your heart rate goes above your Fitbit-calculated max heart rate.
Instead of using the default, you can create a custom max heart rate if you're targeting a specific heart
rate. In the Fitbit app dashboard tap or click Account and find an option to change your heart-rate
zones. From there you can create a custom max heart rate.
What factors can affect my heart rate?
Heart rate may be affected by any number of factors at a given moment. Movement, temperature,
humidity, stress level, physical body position, caffeine intake, and medication use are just a few things
that can affect your heart rate. Different medical conditions and medications can impact your heart rate.
Consult your doctor before starting an exercise routine.
How do I improve the accuracy of my heart-rate reading?
As with all heart-rate tracking technology, accuracy is affected by personal physiology, location of wear,
and type of movement.

When you’re not exercising, wear your device a finger’s width above your wrist bone. Fitbit’s PurePulse
technology is designed to be most accurate when you wear your device on the top of your wrist.
For improved heart-rate accuracy, keep these tips in mind:
1. Experiment with wearing the device higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises such as bike riding or weight lifting cause you
to bend your wrist frequently, which could interfere with the heart-rate signal if the watch is
lower on your wrist.
2. Make sure the device is in contact with your skin.
3. Do not wear your device too tight; a tight band restricts blood flow, potentially affecting the
heart-rate signal. That being said, the device should also be slightly tighter (snug but not
constricting) during exercise than during all-day wear.
4. With high-intensity interval training, boxing, or other activities where your wrist is moving
vigorously and non-rhythmically, the movement may prevent the sensor from finding an
accurate heart rate. Similarly, with exercises such as weight lifting or rowing, your wrist muscles
may flex in such a way that the band tightens and loosens during exercise. Try relaxing your
wrist and staying still briefly (about 10 seconds), after which you should see an accurate heart-

rate reading. Note that your device will still provide accurate calorie burn readings during these
types of exercise by analyzing your heart rate trends over the course of the workout.
What is my cardio fitness score in the Fitbit app?
Cardio fitness score, Fitbit's estimate of your VO2 Max, is an indicator of overall fitness that can help
predict performance for endurance-based activities including running, biking, and swimming (source).
For more information, see What is my cardio fitness score?
How do I turn off heart-rate tracking on my Fitbit device?
To preserve battery life on your device, you can turn off heart-rate tracking. Note that the LEDs on the
back of your device will continue to flash.
Charge 3, Inspire HR, Ionic & Versa
Open the Settings app > Heart Rate > Off
Other Devices
Change your heart-rate setting in the Fitbit app.
1. Tap the Today tab , and tap your profile picture.
2. Tap your device image > Heart Rate > Off.
Are the LEDs on my Fitbit device safe?
Allergy to visible light is extremely rare, and the LEDs are on the visible spectrum, similar to the lights in
your home or office. The LEDs have very low power so they won't burn your skin, and they're
programmed to shut down if your device freezes or can't find a signal.
How do I set up my Fitbit device?
Before you begin using your Fitbit device, you must connect it to your Fitbit account with a phone,
tablet, or computer. Connecting your device allows it to transfer (or sync) data back and forth with
Fitbit. Your data syncs to your Fitbit account, which is where you can see your stats, analyze historical
trends, set goals, log food and water, connect with friends, and more.
Note: For more information about setting up Fitbit Ace, see How do I set up Fitbit kids devices?

Trackers and Watches
Aria Scale
Aria 2 Scale

If you're adding a second Fitbit device to your account or replacing an old one, skip down to How do I set up a replacement device or add a second
device to my account?
How do I create a Fitbit account and connect my device?
The Fitbit app is compatible with over 200 phones and tablets, as well as Windows 10
computers. To verify that your phone or tablet is compatible with the Fitbit app, go to
www.fitbit.com/devices.
If your phone or tablet isn’t compatible, and you don’t have a Windows 10 computer, you can set
up your Fitbit device on a Mac or Windows 8.1 computer with a program called Fitbit Connect.
Choose a link below depending on whether you prefer to set up your device with the Fitbit app or
with Fitbit Connect.
Fitbit app
Fitbit Connect (Mac or Windows 8.1 computer)
Fitbit App
To set up your Fitbit device with the Fitbit app:
1. Download and install the Fitbit app from one of the following locations:
oApple devices—Apple App Store
oAndroid devices—Google Play Store
oWindows 10 devices (phones, tablets, and computers)—Microsoft Store
Note that you need an account with the store before you can download apps.
2. Open the Fitbit app and tap Join Fitbit.
3. Follow the on-screen instructions to create a Fitbit account and connect ("pair") your Fitbit
device to your phone or tablet. Pairing makes sure your Fitbit device and phone or tablet can
communicate with one another (sync their data).
Note that the personal information you provide during setup is used to calculate your basal
metabolic rate (BMR), which helps determine your estimated calorie expenditure and your body
mass index (BMI). For more information, see How does Fitbit estimate how many calories I've
burned? This information is private unless you change your privacy settings and opt to share it
with your Fitbit friends.
For Fitbit Ionic and Fitbit Versa, you're prompted to connect your watch to your Wi-Fi network. Ionic and Versa use Wi-Fi to set up
your watch, download playlists, download apps from the Fitbit App Gallery, and for faster firmware and Fitbit OS updates. For best

results, connect your watch to your home or work Wi-Fi network. For more information, see How do I connect my Fitbit watch to Wi-
Fi?
If you have difficulty, watch the following video (English only) or see Why can't I set up my
Fitbit device?
Fitbit Connect
If you don’t have a compatible phone or tablet, you can set up and sync your Fitbit device on
your computer using Fitbit Connect. Fitbit Connect is a free software application that lets your
Fitbit device sync its data with your fitbit.com dashboard. To learn more about the fitbit.com
dashboard, see About the fitbit.com dashboard.
If your computer isn’t Bluetooth-enabled, you must use a wireless sync dongle to set up and sync
your Fitbit device. Most Fitbit devices don’t come with a dongle, but you can buy one from the
Fitbit Store. We recommend using the Fitbit app if you can.
To install Fitbit Connect and set up your device:
1. If your computer isn’t Bluetooth-enabled, insert a wireless sync dongle into a USB port on your
computer.
2. Go to http://www.fitbit.com/setup.
3. Scroll down and click the pink Download button.
4. After the download completes, double-click the downloaded file to start installation.
5. After installing, when prompted, choose Set up a New Fitbit Device.
6. Follow the on-screen instructions to create a Fitbit account and connect your device.
Note that the personal information you provide during setup is used to calculate your basal metabolic
rate (BMR), which helps determine your estimated calorie expenditure and your body mass index (BMI).
For more information, see How does Fitbit estimate how many calories I've burned? This information is
private unless you change your privacy settings and opt to share it with your Fitbit friends.
For Fitbit Ionic and Fitbit Versa, you're prompted to connect your watch to your Wi-Fi network. Ionic and Versa use Wi-Fi to set up
your watch, download playlists, download apps from the Fitbit App Gallery, and for faster firmware and Fitbit OS updates. For best
results, connect yourwatch to your home or work Wi-Fi network.
How do I set up a replacement device or add a second device to my
account?
Follow these instructions if you already have a Fitbit account and want to replace your existing
Fitbit device with a new one, or if you use more than one device connected to the same account.
If you’re replacing one device with another of the same model, you’ll be asked to confirm the
replacement. For instructions on how to remove a Fitbit device from your account, see How do I
remove a Fitbit device from my account?

Choose a link below depending on whether you prefer to use the Fitbit app or Fitbit Connect to
set up your device.
Fitbit App
Fitbit Connect (Mac or Windows 8.1 computer)
Fitbit App
1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.
Fitbit Connect
1. Click the Fitbit Connect icon located near the date and time on your computer.
2. Click Open Main Menu...
3. Click Set Up A New Fitbit Device.
4. Click Existing User and log in to your account.
5. Choose your device and follow the on-screen instructions.
Which phones and tablets can I use with my Fitbit watch or tracker?
To set up, sync, receive notifications, and take advantage of other features of your Fitbit device,
you must install the Fitbit app on a compatible phone or tablet. The Fitbit app is compatible with
more than 200 Apple, Android, and Windows 10 phones and tablets. We're continually adding
more devices and improving our compatibility, so if you don't see your device on the list check
back soon.
Alternatively, you can use the Fitbit app for Windows 10 on your computer, or use Fitbit
Connect to sync with a Mac or Windows 8.1 computer to access your data and take advantage of
the many features of your Fitbit device. For more information, see How do I set up my Fitbit
device?
Is My Phone Operating System Compatible With the Fitbit app?
To use the Fitbit app you must have one of the following operating systems installed on your
phone or tablet:
Apple iOS 11 or higher
Android OS 5.0 or higher
Windows 10 version 1607.0 or higher

Which Devices Are Compatible With the Fitbit app?
The following phones and tablets are fully compatible with Fitbit devices. We're continually adding more
devices, so if you don't see your device here, check back soon.
Apple devices
iPhone XS Max
iPhone 6S
iPad Air
iPhone XS
iPhone 6 Plus
iPad Air 2
iPhone XR
iPhone 6
iPhone X
iPhone 5S
iPhone 8 Plus
iPad Pro 12.9"
iPhone 8
iPad Pro 9.7"
iPhone 7 Plus
iPad Mini 4th gen
iPhone 7
iPad Mini 3rd gen
iPhone SE
iPad Mini 2nd gen
iPhone 6S Plus
iPod Touch 6th gen
Android devices
Coolpad
1S
Google
Nexus 4
Nexus 7
Pixel 2 XL
Nexus 5
Nexus 9
Pixel 3
Nexus 5x
Pixel
Pixel 3 XL
Nexus 6
Pixel XL
Nexus 6p
Pixel 2

HTC
Desire 816
One M7
One M8
One E8
One Max
One M9
Huawei
Ascend Mate 7
Honor 6X
P20 Lite*
Ascend P7
Honor 8
P20 Pro
Honor 6
Mate 9
Honor 6 Plus
P10
*For more information about using the Fitbit app on your Huawei P20 Lite phone, see
How do I use the Fitbit app on my Huawei P20 Lite phone?
Lenovo
Vibe X2
Vibe Z2 Pro
LG
G2
G6
LG G Pad
G3
G Pro2
V10
Motorola
Droid Turbo
Moto G (2014)
G5S
Droid Turbo 2
Moto G (2013)
X4
Moto E (2015)
Moto X (2014)
Moto Z
Moto E (2014)
Moto X (2013)
OnePlus
OnePlus 6
OnePlus One
Oppo
R17 Pro

Pantech - Vega
Vega Iron 2
Vega Secret Note
Samsung
Galaxy S9+
Galaxy S5 Active
Galaxy Note 5
Galaxy S9
Galaxy S5
Galaxy Note 4
Galaxy S8+
Galaxy S5 mini
Galaxy Note III Round
Galaxy S8
Galaxy S4 Active
Galaxy Note III
Galaxy S7 Edge
Galaxy S4
Galaxy Alpha
Galaxy S7
Galaxy Note 10.1
Galaxy Tab S
Galaxy S6 Active
Galaxy A8
Galaxy J3
Galaxy S6 Edge
Galaxy A6
Galaxy J
Galaxy S6
Galaxy Note 9
Galaxy S5 Sport
Galaxy Note Edge
Sony
Xperia GX
Xperia XZ2
Xperia Z2
Xperia M2
Xperia Z
Xperia Z3
Xperia T2 Ultra
Xperia ZL
Xperia Z3 Compact
Xperia Tablet Z
Xperia ZR
Xperia Z3 Dual
Xperia Tablet Z2
Xperia Z Ultra
Xperia Tablet Compact
Xperia XA
Xperia Z1
Xperia XZ
Xperia Z1 Compact
Xiaomi
Mi3
Mi4

Windows 10 devices
Microsoft
Lumia 1520
Lumia 1320
Lumia Icon
Lumia 1020
Lumia 950 XL
Lumia 950
Lumia 930
Lumia 928
Lumia 925
Lumia 920
Lumia 830
Lumia 822
Lumia 820
Lumia 735
Lumia 730
Lumia 720
Lumia 650
Lumia 640 XL
Lumia 640
Lumia 635
Lumia 630
Lumia 625
Lumia 620
Lumia 550
Lumia 535
Lumia 532
Lumia 530
Lumia 525
Lumia 521
Lumia 520
Lumia 435
Blu
Win HD
Win JR
HTC
8X
8S
8XT
Samsung
Ativ SE
Ativ S
Which devices are incompatible with the Fitbit app?
Due to Bluetooth issues that prevent certain devices, like Fitbit devices, from syncing, our products
aren't compatible with the following phones:
Huawei P8 Lite
Huawei P9 Lite

Xiaomi Mi 6