Fitbit Zip Ionic User manual

User Manual
Version 4.6

Table of Contents
Get started 6
What's in the box 6
Set up Ionic 7
Charge your watch 7
Set up with your phone 8
Set up with your Windows 10 PC 9
Connect to Wi-Fi 10
See your data in the Fitbit app 10
Wear Ionic 10
Placement for all-day wear vs. exercise 10
Handedness 12
Wear and care tips 12
Change the band 12
Remove a band 13
Attach a band 13
Basics 14
Navigate Ionic 14
Basic navigation 14
Button shortcuts 16
Adjust settings 18
Check battery level 19
Set up device lock 20
Turn off the screen 20
Apps and Clock Faces 22
Open apps 22
Organize apps 22
Remove apps 22
Update apps 23
Download additional apps 23
Change the clock face 23
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Notifications from your phone 25
Set up notifications 25
See incoming notifications 25
Manage notifications 26
Turn off notifications 26
Answer or reject phone calls 27
Respond to messages (Android phones) 28
Timekeeping 29
Use the Alarms app 29
Dismiss or snooze an alarm 29
Use the Timer app 30
Activity and Wellness 31
See your stats 31
Track a daily activity goal 32
Choose a goal 32
Track your hourly activity 32
Track your sleep 33
Set a sleep goal 33
Learn about your sleep habits 33
See your heart rate 34
Practice guided breathing 34
Exercise and Heart Health 36
Track your exercise automatically 36
Track and analyze exercise with the Exercise app 37
Customize your exercise settings and shortcuts 38
Check your workout summary 39
Check your heart rate 39
Custom heart-rate zones 41
Earn Active Zone Minutes 41
Share your activity 42
View your cardio fitness score 42
Music and Podcasts 43
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Connect Bluetooth headphones or speakers 43
Listen to personal music and podcasts 44
Add music and podcasts with your Windows 10 PC 44
Add music and podcasts with your Mac 46
Control music with Ionic 48
Listen to music with the Pandora app (United States only) 49
Listen to music with the Deezer app 49
Fitbit Pay 50
Use credit and debit cards 50
Set up Fitbit Pay 50
Make purchases 51
Change your default card 52
Pay for transit 53
Weather 54
Update, Restart, and Erase 55
Restart Ionic 55
Erase Ionic 55
Update Ionic 55
Troubleshooting 57
Heart-rate signal missing 57
GPS signal missing 57
Can't connect to Wi-Fi 58
Other issues 58
General Info and Specifications 60
Sensors andComponents 60
Materials 60
Wireless technology 60
Haptic feedback 60
Battery 61
Memory 61
Display 61
Band size 61
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Environmental conditions 62
Learn more 62
Return policy and warranty 62
Regulatory and Safety Notices 63
USA:Federal Communications Commission(FCC) statement 63
Canada:Industry Canada (IC)statement 64
European Union (EU) 65
Safety Statement 66
Frequency Information 66
Customs Union 66
Argentina 66
Australia and New Zealand 66
Belarus 67
China 67
India 69
Israel 69
Japan 69
Morocco 69
Nigeria 70
Oman 70
Pakistan 70
Philippines 70
Serbia 71
Singapore 71
South Korea 72
Taiwan 72
United Arab Emirates 75
Vietnam 76
Zambia 76
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Get started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to
reach your goals with dynamic workouts, on-board GPS, and continuous heart rate
tracking.
Take a moment to review our complete safety information at fitbit.com/safety. Ionic
is not intended to provide medical or scientific data.
What's in the box
Your Ionic box includes:
Watch with large band Charging cable Additional small band
The detachable bands on Ionic come in a variety of colors and materials, sold
separately.
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Set up Ionic
For the best experience, use the Fitbit app for iPhones and iPads or Android
phones. You can also set up Ionic on Windows 10 devices. If you don’t have a
compatible phone or tablet, use a Bluetooth-enabled Windows 10 PC. Keep in mind
that a phone is required for call, text, calendar, and smartphone app notifications.
To create a Fitbit account, you're prompted to enter your birthdate, height, weight,
and sex to calculate your stride length and to estimate distance, basal metabolic
rate, and calorie burn. After you set up your account, your first name, last initial, and
profile picture are visible to all other Fitbit users. You have the option to share other
information, but most of the information you provide to create an account is private
by default.
Charge your watch
A fully-charged Ionic has a battery life of 5 days. Battery life and charge cycles vary
with use and other factors; actual results will vary.
To charge Ionic:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your watch.
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Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.
Set up with your phone
Set up Ionic with the Fitbit app. The Fitbit app is compatible with most popular
phones. See fitbit.com/devices to check if your phone is compatible.
To get started:
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1. Download the Fitbit app:
lApple App Store for iPhones
lGoogle Play Store for Android phones
lMicrosoft Store for Windows 10 devices
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account tap the
Today tab your profile picture Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Ionic to your
account.
When you're done with setup, read through the guide to learn more about your new
watch and then explore the Fitbit app.
For more information, see the related help article.
Set up with your Windows 10 PC
If you don't have a compatible phone, you can set up and sync Ionic with a
Bluetooth-enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen
instructions to create a new account.
4. Open the app.
lIf you already have a Fitbit account, login to your account, and tap the
account icon Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
5. Continue to follow the on-screen instructions to connectIonic to your
account.
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When you're done with setup, read through the guide to learn more about your new
watch and then explore the Fitbit app.
Connect to Wi-Fi
During setup, you're prompted to connect Ionic to your Wi-Fi network. Ionic uses
Wi-Fi to more quickly transfer music from Pandora or Deezer, download apps from
the Fitbit App Gallery, and for faster, more reliable OS updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require more than a password to connect⁠—for example, logins,
subscriptions, or profiles. If you see fields for a username or domain when
connecting to the Wi-Fi network on a computer, the network isn't supported.
For best results, connect Ionic to your home Wi-Fi network. Make sure you know
the network password before connecting.
For more information, see the related help article.
See your data in the Fitbit app
Open the Fitbit app on your phone to view your activity and sleep data; log food
and water; participate in challenges; and more.
Wear Ionic
WearIonic around your wrist. If you need to attach a different size band, or if you
purchased another band, see the instructions in "Change the band" on page12.
Placement for all-day wear vs. exercise
When you're not exercising, wear Ionic a finger's width above your wrist bone.
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In general, it's always important to give your wrist a break on a regular basis by
removing your watch for around an hour after extended wear. We recommend
removing your watch while you shower. Although you can shower while wearing
your watch, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your watch and may cause
skin irritation.
For optimized heart-rate tracking while exercising:
lDuring a workout, experiment with wearing your watch a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the watch is lower on your wrist.
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lWear your watch on top of your wrist, and make sure the back of the device is
in contact with your skin.
lConsider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Handedness
For greater accuracy, you must specify whether you wear Ionic on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
To start, the Wrist setting is set to non-dominant. If you wear Ionic on your
dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Ionic tile
Wrist Dominant.
Wear and care tips
lClean your band and wrist regularly with a soap-free cleanser.
lIf your watch gets wet, remove and dry it completely after your activity.
lTake your watch off from time to time.
Change the band
Ionic comes with a large band attached and an additional small band in the box. The
band has two separate bands(top and bottom) that you can swap with accessory
bands, sold separately. For band measurements, see "Band size" on page61.
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Remove a band
1. Turn over Ionic and find the band latches.
2. To release the latch, press down on the flat metal button on the strap.
3. Gently pull the band away from the watch to release it.
4. Repeat on the other side.
If you're having trouble removing the band or if it feels stuck, gently move the band
back and forth to release it.
Attach a band
To attach a band, press it into the end of the watch until you feel it snap into place.
The band with the clasp attaches to the top of the watch.
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Basics
Learn how to manage settings, set a personal PIN code, navigate the screen, and
check the battery level.
Navigate Ionic
Ionic has a touch screen with a colored LCDand three buttons:back, top, and
bottom.
Navigate Ionic by tapping the screen, swiping side-to-side and up and down, or
pressing the buttons. To preserve battery, the watch's screen turns off when not in
use. To turn it on, double-tap the screen or press any button.
Basic navigation
The home screen is the clock.
lSwipe down to see notifications.
lSwipe down from the top of the screen again to access the shortcuts to music
controls, Fitbit Pay, and quick settings. The shortcuts disappear after 2
seconds. Swipe down to see them again.
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lSwipe up to see your daily stats.
lSwipe left to see the apps on your watch.
lPress the back button to go back to a previous screen or return to the clock
face.
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Button shortcuts
Press and hold the buttons on Ionic for a faster way to access certain features, see
notifications, and open apps.
Choose a shortcut
Hold the back button for 2 seconds to activate Fitbit Pay, music controls,
notifications, or certain apps.
The first time you use the button shortcut, you select which feature it activates. To
later change which feature activates when you hold the button, open the Settings
app on your watch and tap the Left Button option.
Notifications
To see your notifications, press and hold the top button:
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Swipe up or down to scroll through your notifications.
App shortcuts
Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, navigate to the clock screen. The buttons are mapped as follows:
lTop button–opens the app located in the top left of the first app screen.
lBottom button–opens the app located in the bottom left of the first app
screen.
Customize Ionic by reordering your apps. For more information, see "Organize
apps" on page22.
Quick settings
Swipe down from the top of your screen. After your notifications appear, swipe
down again to open the control center. Tap the quick settings icon to access
certain settings.
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Do Not Disturb When the do not disturb setting is on:
lNotifications, goal celebrations, and reminders
are muted.
lYou see a do not disturb icon at the top of the
screen when you swipe up to see your stats.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Sleep Mode When the sleep mode setting is on:
lNotifications, goal celebrations, and reminders
are muted.
lThe screen's brightness is set to dim.
lThe screen stays dark when you turn your wrist.
lYou see a Sleep Mode icon at the top of the
screen when you swipe up to see your stats.
Sleep mode turns off automatically when you set a
sleep schedule. For more information, see "Adjust
settings" below.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Screen Wake
When you set screen wake to automatic, the screen
turns on each time you turn your wrist.
Whenyou set screen wake to manual, press the button
or tap the screen to turn on the display.
Brightness
Adjust the screen brightness.
Adjust settings
Manage basic settings in the Settings app :
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Active
Zone
Minutes
Turn Active Zone Minutes weekly goal notifications on or off.
Bluetooth Manage connected Bluetooth devices.
Do Not
Disturb
Turn off all notifications or choose to automatically turn on do not
disturb while using the Exercise app .
Heart Rate Turn heart-rate tracking on or off.
Left Button Choose the feature the back button activates.
Screen
Timeout
Choose how long the screen stays on after you stop interacting with
your watch.
Screen
Wake
Change whether the screen turns on when you turn your wrist.
Sleep
Mode
Adjust sleep mode settings, including setting a schedule for the
mode to automatically turn on and off.
To set a schedule, open the Settings app and tap Sleep Mode
Schedule. Sleep mode automatically turns off at the time you
schedule, even if you manually turned it on.
Vibrations Adjust your watch's vibration strength.
About
Ionic
View your watch's regulatory information and activation date, which
is the day your watch's warranty begins. The activation date is the
day you set up your device.
Tap About Ionic System Info to see the activation date.
For more information, see the related help article.
Tap a setting to adjust it.Swipe up to see the full list of settings.
Check battery level
Swipe down from the top of the screen. The battery level icon is in the top left.
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If your watch's battery is low (fewer than 24 hours remaining), a red battery
indicator appears on the clock face. If your watch's battery is critically low (fewer
than 4 hours remaining), the battery indicator flashes.
Wi-Fi won't work on Ionic when the battery is 25% or less, and you'll be unable to
update your device.
Set up device lock
To help keep your watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your watch. If you set
up Fitbit Pay to make contactless payments from your watch, device lock is turned
on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.
Turn on device lock or reset your PINcode in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Ionic tile
Device Lock.
For more information, see the related help article.
Turn off the screen
To turn off your watch's screen when not in use, briefly cover the watch face with
your opposite hand, press the back button, or turn your wrist away from your body.
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