Fitbit Zip Versa Lite Installation guide

Why won't my Fitbit device sync?
If you created a Fitbit account and followed the setup instructions, the data your Fitbit
device collects should sync with your Fitbit dashboard. To learn more about how syncing works
on phones, tablets, and computers, see How do Fitbit devices sync their data? and Which phones
and tablets can I use with my Fitbit watch or tracker? If your device isn't syncing, try the
following troubleshooting steps.
How do I restart my Fitbit device?
If you experience any of the following issues, restart your device:
Won't sync
Won't respond to button presses, taps, or swipes
Charged but doesn't turn on
Won't track your steps or other stats
Restarting your device turns it off and on without deleting any activity data.
Some Fitbit devices have small holes for sensors such as the microphone or altimeter. Don’t attempt to
restart your device by inserting any items, such as paper clips, into these holes as you can damage your
Fitbit device.
Which phones and tablets can I use with my
Fitbit watch or tracker?
To set up, sync, receive notifications, and take advantage of other features of your Fitbit device,
you must install the Fitbit app on a compatible phone or tablet. The Fitbit app is compatible with
most popular phones and tablets. We're continually adding more devices and improving our
compatibility, so if you don't see your device on the list check back soon.
Alternatively, you can use the Fitbit app for Windows 10 on your computer, or use Fitbit
Connect to sync with a Mac or Windows 8.1 computer to access your data and take advantage of
the many features of your Fitbit device. For more information, see How do I set up my Fitbit
device?

To set up and sync Fitbit Versa 2, make sure you have the following:
* iPhone or iPad (iOS 11+) or Android phone (OS 7+)
* Latest version of the Fitbit app.
Is My Phone Operating System Compatible
With the Fitbit app?
To use the Fitbit app you must have one of the following operating systems installed on your
phone or tablet:
Apple iOS 11 or higher
Android OS 7.0 or higher
Windows 10 version 1607.0 or higher
Which Devices Are Compatible With the
Fitbit app?
The following phones and tablets are fully compatible with Fitbit devices. We're continually adding more
devices, so if you don't see your device here, check back soon.
Apple devices
iPhone 11
iPhone 7 Plus
iPad Pro 9.7"
iPhone 11 Pro
iPhone 7
iPad Mini 4th gen
iPhone 11 Pro Max
iPhone SE
iPad Mini 3rd gen
iPhone XS Max
iPhone 6S Plus
iPad Mini 2nd gen
iPhone XS
iPhone 6S
iPad Air
iPhone XR
iPhone 6 Plus
iPad Air 2
iPhone X
iPhone 6
iPod Touch 6th gen
iPhone 8 Plus
iPhone 5S
iPhone 8
iPad Pro 12.9"

Android devices
Coolpad
1S
Google
Nexus 5x
Pixel
Pixel 3
Nexus 6
Pixel XL
Pixel 3 XL
Nexus 6p
Pixel 2
Nexus 9
Pixel 2 XL
HTC
One M9
Huawei
Honor 6X
P20 Lite*
Mate 9
Honor 8
P20 Pro
P30 Pro
P10
*For more information about using the Fitbit
app on your Huawei P20 Lite phone, see
How do I use the Fitbit app on my Huawei P20 Lite phone?
Lenovo
Vibe X2
Vibe Z2 Pro
LG
V10
G6
Motorola
Droid Turbo 2
Moto Z
X4
G5S

OnePlus
OnePlus 6
Oppo
R17 Pro
Reno
Reno Z
Samsung
Galaxy S10
Galaxy S8
Galaxy Note 5
Galaxy S10+
Galaxy A8
Galaxy J3
Galaxy S10e
Galaxy S7 Edge
Galaxy A6
Galaxy S9+
Galaxy S7
Galaxy Note 9
Galaxy S9
Galaxy S6 Edge
Galaxy S8+
Galaxy S6
Sony
Xperia XA
Xperia XZ
Xperia XZ2
Windows 10 devices
Microsoft
Lumia 1520
Lumia 1320
Lumia Icon
Lumia 1020
Lumia 950 XL
Lumia 950
Lumia 930
Lumia 928
Lumia 925
Lumia 920
Lumia 830
Lumia 822
Lumia 820
Lumia 735
Lumia 730
Lumia 720
Lumia 650
Lumia 640 XL
Lumia 640
Lumia 635
Lumia 630
Lumia 625
Lumia 620
Lumia 550

Lumia 535
Lumia 532
Lumia 530
Lumia 525
Lumia 521
Lumia 520
Lumia 435
Blu
Win HD
Win JR
HTC
8X
8S
8XT
Samsung
Ativ SE
Ativ S
Which devices are incompatible with the
Fitbit app?
Due to Bluetooth issues that prevent certain devices, like Fitbit devices, from syncing, our products
aren't compatible with the following phones:
Huawei P8 Lite
Huawei P9 Lite
Xiaomi Mi 6
Last updated: October 16, 2019
How do I use the Fitbit app to track my
period?
This article includes step-by-step instructions for setting up and using the female health tracking
feature in the Fitbit app. For more information and other questions about period tracking with
Fitbit, see What is female health tracking in the Fitbit app?
Skip to:
What information can I track in the Fitbit female health feature?
How do I set up the female health tracking feature in the Fitbit app?

How do I add or remove the female health tracking tile in the Fitbit app?
How do I add, edit, or delete a period in the Fitbit app?
How do I confirm a predicted period in the Fitbit app?
How do I log or delete female health details?
How do I log ovulation test results in the Fitbit app?
Can I edit a fertile window in the Fitbit app?
How do I read the female health tracking calendar in the Fitbit app?
How do I change the day of the week my calendar starts to Monday?
What should I know before tracking my period with Fitbit?
How can I see trends in my period data?
How do I read the graphs of my cycle details in the Fitbit app?
How do I edit my female health settings?
Can the Fitbit app remind me when my period will start?
Can I edit my average cycle or period length?
What do the female health icons mean in the Fitbit app?
Why do my period and fertile windows overlap?
How do I log bleeding between my periods?
Do I see a period on the Fitbit female health calendar if I log flow details?
How do I add my period if it arrives early?
How can I see my period information on my Fitbit device?
Can I see my cycle information on the fitbit.com dashboard?
How do I add previously tracked cycle information to the Fitbit app?
What information can I track in the Fitbit
female health feature?
Follow your cycle, log periods, record details, and analyze trends at a glance with female health
tracking in the Fitbit app.
How do I set up the female health tracking
feature in the Fitbit app?
1. If you don’t already have it, add the female health tile to the Today tab in Fitbit app. For more
information, see How do I add or remove the female health tracking tile in the Fitbit app?
2. Tap the Today tab , then tap the female health tile.
3. Follow the on-screen instructions to set up female health tracking. You’ll be asked a series of
questions about your menstrual cycle. The information you provide is used to make predictions
about your future period and fertile windows. You can edit or update your information later.
On the calendar, find the approximate date your last period started.
To edit your average period and cycle lengths, tap the + or - icon to add or subtract days.

Turn on notifications if you want to receive reminders on your phone about when your
period is predicted to start. For more information, see Can the Fitbit app remind me when
my period will start?
How do I add or remove the female health
tracking tile in the Fitbit app?
To show the female health tile:
1. Tap the Discover tab > Health & Fitness Stats.
2. Tap Female Health > Add to Today.
To hide the female health tile:
1. On the Today tab , tap Edit in the top right.
2. Tap the red minus icon next to Female Health and tap Remove.
3. Tap Save in the top right.
How do I add, edit, or delete a period in the
Fitbit app?
To add or edit a period:
1. Tap the Today tab , then tap the female health tile.
2. Tap the start date of a period on the calendar.
3. Tap the pencil icon to add or edit a period (you can also tap and hold a date on the calendar).
If period predictions are turned on, the entire period appears on the calendar based on your
average period length.
4. On the calendar, tap the first or last day of a period and then slide your finger across the dates
to adjust the period length.
5. Tap Save.
To delete a period:
1. Tap the Today tab , then tap the female health tile.
2. Tap a date on the calendar inside the period you want to delete.
3. Tap the pencil icon .

4. Tap Delete. Note that if you have predictions turned on, you’ll still see your predicted period.
For more information, see Why do I see a period I already deleted in the Fitbit app?
If you have trouble adding or editing a period, see our troubleshooting tips.
How do I confirm a predicted period in the
Fitbit app?
During your predicted period, you’re asked to confirm whether your period started. Tap Yes to
confirm that your period started or Not Yet if it hasn’t started. Tap Edit to adjust the dates
before you confirm your period.
If you confirm a predicted period, the predicted period becomes a confirmed period. If you don’t
confirm a predicted period, the prediction remains on your calendar. After the last day of the
prediction window passes, the entire predicted period shifts to the next day. Note that the
calendar doesn’t update until after midnight.
How do I log or delete female health details?
1. Tap the Today tab , then tap the female health tile.
2. Tap a date on the calendar.
3. Tap the plus icon
4. Tap details to log them. To delete a detail, tap it so that the check mark disappears.
5. Tap Save.
Note that logging your flow details doesn’t log a period. To log a period, see to How do I add, edit, or
delete a period in the Fitbit app?
For more information about female health details, see our blog post Everything You Need to Know
About PMS And How to Cope.
How do I log ovulation test results in the
Fitbit app?
To log positive or negative ovulation predictor kit (OPK) test results in the female health tracking feature
in the Fitbit app, see How do I log or delete female health details? You can log OPK test results in the
Fitbit app for iPhone, iPad, and Android phones.

Note: if your OPK provides high or peak fertility results instead of positive or negative results, log a
positive OPK test result when you get a peak fertility reading.
How does logging a positive or negative test result affect my predicted period and fertile
window?
When you log a positive OPK test result, your fertile window and next predicted period adjust based on
your new ovulation day, which is the day after you log the positive test result.
Your future cycle predictions adjust based on the positive OPK test results you log, but past cycles don't
change. If you delete a positive OPK test result in the current cycle, your predicted period and
estimated fertile window predictions adjust.
If you log a negative OPK test result, your predicted period and estimated fertile window in the Fitbit
app remain the same.
Why don't I see an estimated fertile window after logging a positive OPK test result?
In order to see your estimated fertile window in the Fitbit app after logging a positive OPK test result,
note the following:
If you log more than 2 positive OPK test results in a cycle, the Fitbit app can’t provide an
estimated fertile window. Note that if you log 2 positive OPK test results in a cycle, you must log
them on consecutive days.
If you log a positive OPK test result that causes your fertile window to shift to a different cycle,
the Fitbit app can’t provide an estimated fertile window.
For more information about ovulation predictor kits, see our blog post: Using Ovulation Predictor Kits to
Help You Get Pregnant? Here's What You Need to Know.
Can I edit a fertile window in the Fitbit app?
Your estimated fertile window automatically adjusts based on the menstrual cycle data you enter.
You can’t edit fertile windows.
To turn off fertility predictions, see How do I edit my female health settings?
How do I read the female health tracking
calendar in the Fitbit app?
Tap the Today tab , then tap the female health tile to see the calendar with your cycle
information. The different colors on the calendar indicate various stages of your cycle. Tap a
date to see the female health details you logged for that day and other information.

Note that the gray shading indicates a month, not a cycle.
Refer to the table for more information about the calendar icons and colors:
Icon
Description
Meaning
Confirmed period
Solid pink indicates a confirmed period. If you don’t have your
period, you can edit the dates. See How do I add, edit, or delete a
period in the Fitbit app?
Predicted period
Light pink indicates a predicted period.
Estimated fertile
window
Solid blue indicates an estimated fertile window.
Estimated
ovulation day
A flower inside a fertile window indicates your estimated ovulation
day.
Confirmed period
& estimated
fertile window
Solid pink and blue overlapping to form purple means your
predicted period and estimated fertile window overlap.
Selected day ring
A circle indicates the selected date.
Today ring
The Today ring indicates the current date.
Logged detail dot
A dot underneath a date on the calendar indicates you logged
female health details for that day.
How do I change the day of the week my
calendar starts to Monday?
1. Tap the Today tab , and tap your profile picture.
2. Tap Advanced Settings. You might have to scroll down to find this option.
3. Tap Start Week On and choose which day you want your weeks to begin. Your female health
calendar updates automatically.

What should I know before tracking my
period with Fitbit?
Tips
Instead of tapping the pencil icon, tap and hold your finger on a date on the calendar to add or
edit a period.
Log your period consistently for more personalized predictions.
Why can’t I log or edit a period or female health details in the Fitbit app?
If a period doesn’t meet the following requirements, you may receive an error and be unable to log the
period:
You can only add or edit current or past periods and details.
A period must be at least 1 day.
You can log a period of up to 60 days (on Windows 10 devices, the maximum is 10 days). If your
period is longer, consider logging flow intensity details.
A cycle must be at least 11 days, and there must be a gap of at least 1 day between logged
periods. If you experience a gap in bleeding during your period, it’s still 1 period.
Note that If you attempt to log a period in the future or a period with less than a one-day gap between
periods, the pencil icon is unavailable. If you don’t see the pencil icon, make sure the period you’re
attempting to log or edit meets all of the requirements.
Why do I see a period I already deleted in the Fitbit app?
If you delete a confirmed period and you have predictions turned on, you’ll still see the predicted period
for that cycle. For more information about the icons and colors on your female health tracking calendar,
see How do I read the female health tracking calendar in the Fitbit app?
To turn off predicted periods, see How do I edit my female health settings?
How can I see trends in my Fitbit period
data?
View your cycle trends to see your average period and cycle lengths, average estimated
ovulation day, and graphs of your past cycles and details. Note that you won’t see your average
estimated ovulation day if you turned off fertile window predictions. You must log at least 2
periods to see trends.
To see your female health trends:
1. Tap the Today tab , then tap the female health tile > Trends to view your period trends.

2. Tap a cycle to see more details, including an overview of the details you logged.
How do I read the graphs of my cycle details
in the Fitbit app?
To see the trends for each detail you logged during a cycle:
1. Tap the Today tab , then tap the female health tile > Trends.
2. Tap a cycle to see more details.
An orange dot indicates you logged a detail on that day.
An orange bar indicates you logged flow intensity details on that day. The height of the bar
indicates the intensity of your flow.
3. For information about a certain day of your cycle:
a. Tap and hold on the calendar that shows your cycle until a vertical line appears.
b. Drag your finger left or right to choose a day. The number in the top circle is the
selected date, and the number in the bottom circle is the day of your cycle. The vertical
line helps you see the details you logged on that day.

If your cycle is longer than 60 days, swipe left and right or tap the arrows to scroll through your cycle
calendar.
How do I edit my female health settings?
Update information about your cycle, including period length, cycle length, and birth control
method, and choose whether to show period and fertility predictions and receive notifications.
1. Tap the Today tab , then tap the female health tile.
2. Tap the gear icon .
3. Adjust your female health settings as needed.
Can the Fitbit app remind me when my
period will start?
Turn on period notifications to receive reminders about your upcoming predicted periods. You’ll
receive a notification on your phone 2 days before your period starts and on the first day of your
predicted period. You’ll also see the reminder on your Fitbit device in Fitbit Today. For more
information, see How can I see my period information on my Fitbit device? Note that you must
turn on period predictions to receive period notifications.
For more information about turning notifications on or off, see How do I edit my female health
settings?
Can I edit my average cycle or period length?
You can edit the average cycle length and period length you provided during setup; however,
these settings only affect your initial predictions.
Keep the following in mind:
Change your average period length to adjust the length of your initial period predictions. For
example, if you change your average period length from 5 days to 8 days, your predictions
adjust to reflect this change.
Edit your average cycle length to adjust the length of your entire cycle. If fertility predictions are
on, the predictions for your fertile window and ovulation day adjust based on the length of your
cycle. For more information, see our blog post Ovulation, Fertility, and Pregnancy: What It Really
Takes To Make a Baby.

To change your setup values for average cycle or period length:
1. Tap the Today tab , then tap the female health tile.
2. Tap the gear icon .
3. Tap Period Length or Cycle Length and adjust the number.
4. Confirm your changes.
What do the female health icons mean in the
Fitbit app?
The icon shown on the female health tile in the Fitbit app changes depending on where you are in
your current cycle.

Why do my period and fertile windows
overlap?
For some women, the estimated fertile window and period occur on the same day. You’ll see
purple shading on the calendar where the 2 windows overlap. Refer to the calendar icon for
details.
For more information, see our blog posts 4 All-Too-Common Period Myths—Debunked and
Ovulation, Fertility, and Pregnancy: What It Really Takes To Make a Baby.
How do I log bleeding between my periods?
If you experience bleeding before your period, sometimes known as breakthrough bleeding or
spotting, you can track it by logging flow intensity details. For more information, see How do I
log or delete female health details?
Do I see a period on the Fitbit female health
calendar if I log flow details?
Logging flow intensity details doesn’t add a period to your calendar. To add a period, see How
do I add, edit, or delete a period in the Fitbit app?
How do I confirm my period if it arrives
early?
If your period arrives early, add it as a new period. Your future predictions automatically adjust.
For more information, see How do I add, edit, or delete a period in the Fitbit app?
How can I see my period information on my
Fitbit device?
Swipe up from the clock face and scroll until you see your female health information.
To see female health data on your device, you must set up female health tracking in the Fitbit
app and log at least 1 period. For more information about setting up female health tracking, see
How do I set up the female health tracking feature in the Fitbit app?

If you don’t want to see period information on your Fitbit device:
On Fitbit Ionic or Fitbit Versa series, tap Settings at the bottom of Fitbit Today and turn off the
Cycle Track tile.
On Fitbit Charge 3 and Fitbit Inspire series, delete all your female health data in the Fitbit app.
For more information, see How do I add, edit, or delete a period in the Fitbit app?
Sync your Fitbit device to see your most recent information.
Can I see my cycle information on the
fitbit.com dashboard?
At this time, female health tracking is available in the Fitbit app.
How do I add previously tracked cycle
information to the Fitbit app?
Manually add data from cycles you tracked outside the Fitbit app. At this time, you can’t import data
from other apps. To add historical cycle information, see How do I add, edit, or delete a period in the
Fitbit app?
vWhy can't I set up my Fitbit device?
If you can't get started with your Fitbit device, usually a missing requirement is the cause.
Carefully review the requirements below and move on to the troubleshooting steps if needed.
Note: For more information about setting up Fitbit Ace or Fitbit Ace 2, see How do I set up
Fitbit Ace devices?
You can’t set up Fitbit Versa 2 or Fitbit Aria Air on a Windows 10 device. Use a compatible iPhone, iPad, or
Android phone.
Requirements
Choose a section to find the requirements specific to that device or computer.
Phone or tablet

If you're using the Fitbit app for iPhones and iPads, Android phones, or Windows 10 devices:
oYou followed the instructions for your device in How do I set up my Fitbit device? Note
that you can't set up your Fitbit device from your phone or tablet's Bluetooth screen;
you must open the Fitbit app and follow the on-screen instructions.
oThe software on your phone or tablet is up to date. To see if an update is waiting to be
installed:
iPhones & iPads—Tap Settings > General > Software Update.
Android phones—Tap Settings > About Phone or About Device > Android
Version.
Windows 10 devices—Tap or click Start > Settings > Update & security.
oThe Bluetooth setting on your phone or tablet is on. To find it:
Phones & iPads—Tap Settings > Bluetooth.
Android phones—Tap Settings > Connections > Bluetooth.
Windows 10 devices—Click or tap Settings > Devices > Bluetooth.
o(Android phones only) Double-check the following information about your phone or
tablet:
Your device is supported by the Fitbit app. For the latest list, go to
http://www.fitbit.com/devices.
Your device doesn't have a set up or sync issue listed on What should I know
about using the Fitbit app on my Android device?
Power Saving Mode is turned off on your device. This mode frequently causes
the device to disable Bluetooth.
You have location services turned on and the Fitbit app has permission to access
your location. For more information, see Why is the Fitbit app prompting me to
turn on location services?
Windows 10 Computers
oYou installed the Fitbit app for Windows as described in How do I set up my Fitbit
device?
oThe operating system on your computer is up to date. To see if an update is waiting to
be installed, go to Start > Settings > Update & security.
oThe Bluetooth setting at Start > Settings > Bluetooth is on. If you can't find the setting
and you're not sure whether your computer supports Bluetooth, follow the steps in this
blog post to verify Bluetooth capability.
Macs or Windows 8.1 Computers
oYou followed the Mac or Windows 8.1 instructions in How do I set up my Fitbit device?
oYou see an icon with the Fitbit logo located near the date and time on your computer.
This means the software required for setup is installed.
oYour device is charged as described in How do I charge my Fitbit device?
o(Mac only) If your computer has Bluetooth, go to your System Preferences and verify
that it is turned on. Note that even when Bluetooth is on, the signal can occasionally be
weak or problematic. When this happens, plug the wireless sync dongle into a USB port

on your computer as shown. If your Mac doesn't have Bluetooth the dongle is required.
o(Windows only) The wireless sync dongle is plugged into a USB port on the computer. If
your device didn't come with a dongle and you can't use a phone or tablet instead,
contact Customer Support.
oIf the dongle is plugged in, your computer is able to recognize it. To check, on your
computer find and click the icon with a Fitbit logo. It is located near the date and time. If
you see "USB Dongle Disconnected," try a different USB port.
Troubleshooting
If you're still unable to set up, try the troubleshooting steps below for your device or computer.
Phone or tablet
1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Try setting up your device again.
3. Turn your Fitbit device off and back on using the instructions in How do I restart my
Fitbit device?
4. Try setting up your device again. If you have trouble connecting your watch to Wi-Fi,
see Why won't my Fitbit watch connect to Wi-Fi?
5. If you can't set up after a restart, reboot your phone or tablet (turn it off and then back
on).
6. Try setting up your device again.
7. If you can't set up after the reboot, remove all other Fitbit devices from your account
and from the list of connected Bluetooth devices on your phone or tablet.
8. Try setting up your device again.
9. If you can't set up after removing all other Fitbit devices, try uninstalling and reinstalling
the Fitbit app.
10. If you still can't set up, please contact Customer Support so we can investigate.
Windows 10 Computers
1. Turn your Fitbit device off and back on using the instructions in How do I restart my
Fitbit device?
2. Try setting up your device again.