LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship under
normal use and service. The warranty period is one year and begins on the date of purchase. Parts,
accessories, product repairs and services are warranted for 90 days. This warranty extends only to
the original buyer or end-user customer of a Fluke Networks authorized reseller, and does not apply
to disposable batteries, cable connector tabs, cable insulation-displacement connectors, or to any
product which, in Fluke Networks' opinion, has been misused, altered, neglected, contaminated, or
damaged by accident or abnormal conditions of operation or handling. Fluke Networks warrants that
software will operate substantially in accordance with its functional specifications for 90 days and that
it has been properly recorded on non-defective media. Fluke Networks does not warrant that
software will be error free or operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-
user customers only but have no authority to extend a greater or different warranty on behalf of Fluke
Networks. Warranty support is available only if product is purchased through a Fluke Networks
authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves
the right to invoice Buyer for importation costs of repair/replacement parts when product purchased in
one country is submitted for repair in another country.
Fluke Networks' warranty obligation is limited, at Fluke Networks' option, to refund of the purchase
price, free of charge repair, or replacement of a defective product which is returned to a Fluke
Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain
return authorization information, then send the product to that service center, with a description of the
difficulty, postage and insurance prepaid (FOB Destination). Fluke Networks assumes no risk for
damage in transit. Following warranty repair, the product will be returned to Buyer, transportation
prepaid (FOB Destination). If Fluke Networks determines that failure was caused by neglect,
misuse, contamination, alteration, accident or abnormal condition of operation or handling, or normal
wear and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and
obtain authorization before commencing the work. Following repair, the product will be returned to
the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation
charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE
NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY
CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion
or limitation of incidental or consequential damages, the limitations and exclusions of this warranty
may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a
court or other decision-maker of competent jurisdiction, such holding will not affect the validity or
enforceability of any other provision.
Fluke Networks, Inc.
P.O. Box 9090
Everett, WA 98206-9090
U.S.A.
Fluke Europe B.V.
P.O. Box 1186
5602 BD
Eindhoven
The Netherlands
6-01
