Fluke NetTool II Series User manual

PN 2631943
September 2006
© 2006 Fluke Corporation. All rights reserved. Printed in USA.
All product names are trademarks of their respective companies.
NetToolTM Series II
Inline Network Tester
Getting Started Guide

LIMITED WARRANTY AND LIMITATION OF LIABILITY
Fluke Networks mainframe products will be free from
defects in material and workmanship for one year from
the date of purchase. Parts, accessories, product repairs
and services are warranted for 90 days, unless otherwise
stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other
peripherals are all considered parts or accessories. This
warranty does not cover damage from accident, neglect,
misuse, alteration, contamination, or abnormal condi-
tions of operation or handling. Resellers are not author-
ized to extend any other warranty on Fluke Networks’
behalf. To obtain service during the warranty period,
contact your nearest Fluke Networks authorized service
center to obtain return authorization information, then
send your defective product to that Service Center with a
description of the problem.
THIS WARRANTY IS YOUR ONLY REMEDY. NO OTHER
WARRANTIES, SUCH AS FITNESS FOR A PARTICULAR
PURPOSE, ARE EXPRESSED OR IMPLIED. FLUKE NET-
WORKS IS NOT LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
LOSSES, ARISING FROM ANY CAUSE OR THEORY.
Since some states or countries do not allow the exclu-
sion or limitation of an implied warranty or of inci-
dental or consequential damages, this limitation of
liability may not apply to you.
4/04
Fluke Networks
PO Box 777
Everett, WA 98206-0777
USA

i
Table of Contents
Title Page
About This Guide ............................................................ 1
NetTool Product Features .............................................. 2
Registering Your NetTool Tester................................... 3
Safety and Operational Information ............................ 3
Power Supply................................................................... 4
Using the Batteries and AC Adapter ........................ 4
Using PoE Power ......................................................... 6
Front View........................................................................ 7
Left Side View.................................................................. 10
Navigation Buttons......................................................... 11
Scrolling........................................................................ 11
Paging Up and Down ................................................. 11
Closing the Current Screen ........................................ 11
Accessing Configuration Screens............................... 11
Menus............................................................................... 12
Network Diagram ....................................................... 12
Main Menu .................................................................. 14
Setting User Preferences ................................................ 15
Connecting the Tester .................................................... 16
Single-Ended Connections ......................................... 16
Patch Cable Test...................................................... 17
Wiremap .................................................................. 17
Toner ........................................................................ 18
Inline Connection........................................................ 19
AutoTest........................................................................... 20
Cable Test Results........................................................ 21
Wiremap Test Results ................................................. 21
Service Identification Test Results ............................. 22
Device and Network Test Results.............................. 22
NetTool Connect ............................................................ 23
Updating the Software .................................................. 23
Contacting Fluke Networks............................................ 24

ii

1
NetTool Series II
Inline Network Tester
About This Guide
We know that you want to begin using your new
NetTool Series II Inline Network Tester right away.
This guide provides basic information to help you do
just that.
The first section acquaints you with the features of
your NetTool Series II Inline Network Tester (hereafter
referred to as the tester) and provides quick, easy-to-
follow instructions for setting it up. Later sections
step you though the basics of connecting the tester,
running tests, and viewing results.
For detailed instructions on using your tester, see the
Users Manual, which is located on the CD that came
with your purchase. And, for the latest news,
troubleshooting tips, and service information about
your tester, go towww.flukenetworks.com.

2
NetTool Product Features
Your NetTool tester enables you to diagnose common
Layer 1 – 7 problems, giving you total visibility into
your network. Specifically, you can:
•Troubleshoot cable problems
•“Listen” to network traffic and gather
information about PC and link configurations,
network health, and key devices
•Verify connectivity to network devices (PCs,
routers, servers, and printers)
•Verify service and monitor call quality on Voice
over IP (VoIP) links
•Detect and measure Power over Ethernet (PoE)
voltage and current for both power-supplying
equipment (PSE) and powered-devices (PDs).
A problem log helps you keep track of all problems
detected—from the physical layer to application
layer—in a concise, readable manner.

3
Registering Your NetTool Tester
Please take the time to register your tester.
Registration offers you access to support, training,
software, and product updates.
Go to the Fluke Networks website at
http://www.flukenetworks.com. Click the Register link
and follow the instructions to log in and register your
tester online.
Safety and Operational Information
To operate your tester safely, observe the usage and
disposal warnings represented by the symbols that are
found on your tester. The meanings of these symbols
are given in the following table.
International Electrical Symbols
WWarning or Caution: Risk of damage or
destruction to equipment or software.
jThis equipment not for connection to public
communications networks, such as active
telephone systems.
~Do not put products containing circuit boards
into the garbage. Dispose of circuits boards in
accordance with local regulations.

4
Power Supply
To supply power to your tester, you can use batteries,
the optional AC Adapter, or PoE.
Using the Batteries and AC Adapter
The tester uses four alkaline batteries (supplied) or
four rechargeable NiMH batteries (optional).
To install the batteries, remove the yellow boot to
access the battery compartment. Open the door and
insert the batteries, as shown in the following
illustration:
1
2
ekd01f.eps

5
To use AC power, connect the AC adapter to the
tester as shown in the following diagram:
LC-1
North American
LC-3
Europe LC-4
UK
LC-5
Swiss LC-6
Australia
LC-7
South Africa
ekd02f.eps

6
Using PoE Power
If the tester is connected to PSE and has negotiated
power from the device, it uses power supplied by the
PSE.
Note
You must use the left RJ-45 jack to connect the tester
to a PoE switch.
IEEE 803.3af
PoE Switch
ekd03f.eps
The tester first attempts to pass PoE power through to
a PD. If such a device is not attached, the tester draws
power from the attached PoE switch.
The PoE LED lights blue to indicate that power is
being drawn from the PSE or that PoE power is being
drawn inline.

7
Front View
1
2
3
4
8
7
6
9
5
ekd04f.eps

8
Front Panel Buttons and LEDs
Item
Number Function
ALink LED for the left and right RJs
•White: 1000 MB connection.
•Blue: 100 MB connection.
•Green: 10 MB connection.
BCollision/Error LED for the left and right
RJs
•Yellow: collisions are occurring.
•Red: errors are being detected.
CUtilization LED for the left and right RJs
•Green: utilization levels are
below 50 %.
•Yellow: utilization levels are
between 50 % and 90 %.
•Red: utilization levels are higher
than 90 %.

9
Front Panel Buttons and LEDs (cont)
Item
Number Function
DCHARGE LED
•Steady green: batteries are fully
charged, and the tester is plugged
into external power.
•Blinking green: batteries are more
than 50 % full and charging.
•Blinking orange: batteries are less
than 50 % full and charging.
EPower button: press and hold to turn on
the tester.
FSELECT button: press to select a menu
option.
GNavigation keys: press to scroll to menu
options and navigate the menu system.
HPoE LED: Lights steady blue when the
tester is connected to and drawing
power from a PSE or when PoE is being
detected inline.
ILCD: Backlit graphical LCD displays
menus, test results, and connection
diagrams.

10
Left Side View
Left RJ-45
USB Port
AC power
ekd05f.eps
Left RJ-45: Use the left RJ-45 jack for a single-ended
connection (that is, when connecting the tester
directly to a cable, a PC, an IP phone, wall drop, or a
network device). Use both jacks only when using the
built-in wiremap function or for an inline connection
(that is, when connecting the tester between two
devices, such as a hub and PC).
USB: Use to connect the tester to a PC to enable
software options, to update it with the latest
software, and to download PING catalogs, reports,
and screen shots.
AC power: Use to connect the tester to the optional
AC adapter.

11
Navigation Buttons
The navigation keys encircle the SELECT key. These
keys control the on-screen cursor and enable you to
navigate through the menu system.
SELECT
ahn310f.eps
Scrolling
To scroll through a menu, press the Up cand Down
barrow keys. When the desired item is highlighted,
press SELECT.
Paging Up and Down
If a menu has several pages, press the Left _arrow
key to display the preceding page or the Right arrow
key `to advance to the next page.
Closing the Current Screen
To close the current screen, press the Up arrow ckey
to move the cursor to the (located in the top right
corner) and then press SELECT.
Accessing Configuration Screens
Certain screens display the configuration icon: .
Select this icon to access the configuration menu for
the particular function.

12
Menus
After AutoTest runs, the top-level screen is displayed:
Network Icon
NetTool Series II Icon
PC Icon
Main Menu
ekd06f.eps
Network Diagram
The network diagram at the top of the screen
provides at-a-glance information about the
connection.
Link Speed Actual Link Speed (underlined)
Link Level
and Polarity
Duplex Setting
(full or half)
Cable Status
(straight or crossed)
ekd07f.eps

13
The icons represent the connected devices:
The NetTool icon is located in the center of
the diagram. Select this icon to access the tester’s
configuration screens.
The Network and PC icons appear to the
left or right of the NetTool icon, depending on
how you connected the cable. You can select
these icons to drill down and obtain detailed
information about the device and/or network.
The network symbols provide link and cabling
information, as described in the following table.
Legend for the Network Diagram
Connected device
(PC, printer, IP phone)
Normal level, normal
polarity
NetTool tester Normal level, reverse
polarity
Network Low level, normal
polarity
Full duplex
Half duplex
Low level, reverse
polarity.
Straight cable
Crossed cable
Automatic
MDI-X connection

14
Main Menu
The Main menu is located under the connection
diagram. From this menu, you can select the
following:
•AutoTest: automatically analyzes the connection
at the RJ-45 jacks and displays results.
•NetProve: automatically proves Ping and
Application connectivity to servers and key
devices. Indicates pass/fail based on ping and TCP
port response times.
•Problems: displays the Problem log, which alerts
you to problems detected, such as errors, duplex
mismatches, and duplicate IP addresses.
•Key Devices: displays all key devices and
categorizes them by type (for example, servers,
routers, printers).
•Toolkit: contains a group of support tools, such
as Health, Protocols, Ping, and Reporter that help
you troubleshoot and document your network.
•Applications: contains additional applications (if
installed), such as VoIP and Security.

15
Setting User Preferences
You may need to change some of the default
configuration settings so that your tester fits your
particular work environment and testing situations.
From the Main menu:
1. Select the NetTool icon to access the NetTool
menu.
2. Select Settings to view these options:
•Feet/Meters: select the desired unit of
measurement for tests.
•Power Auto Off: select to turn the tester
off after 10 minutes of inactivity.
•NiMH Charging Enabled: select to enable
charging of NiMH batteries (when installed).
•Set Time/Set Date: Press cbto change a
number; press _`to move the cursor to
the next position. After the desired
time/date is displayed, press SELECT to save.
•Restore Defaults: press SELECT to restore
all of the tester’s factory default settings.

16
Connecting the Tester
The tester has two RJ-45 jacks, one on each side. For a
single-ended connection, plug one end of a cable into
the left jack and the other end directly into a wall
plate to check a network drop or into a device such as
PC, hub, or switch.
For an inline connection, use both jacks to plug the
tester between two devices, such as a hub and a PC.
Plug the left RJ into the switch and the right RJ into
the PC or client device.
Single-Ended Connections
For a single-ended connection, connect the device-
under-test to the tester’s left RJ-45 jack.
NetTool Series II
Inline Network Tester
Switch
PC
Drop
ekd08f.eps
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