
FAQs
UFO™ BASICS
1. WHAT SHOULD I DO AFTER I RECEIVE MY UFO™ DEVICE?
Congratulations on discovering smarter skincare! First things first - download the FOREO For You app for free, to unlock and register your
device. (For more information, please refer to the section below titled ‘THE APP’).
2. HOW DO I START MY FIRST TREATMENT?
First, clean and dry your face and neck carefully - we recommend cleaning with LUNA™ first for best results. Then attach a UFO™ Power
Activated Mask to your UFO™ device, or place a sheet mask on your face. Finally, activate your UFO™ mask routine via the app, and
follow the step-by-step instructions available. For more information, please refer to the How To Use guide above
3. HOW DO I TURN MY UFO™ DEVICE ON / OFF?
Press the universal power button on your UFO™ device to turn it on. To turn your device off, press and hold the universal power button for 3
seconds. After completing a pre-programmed mask routine, the device will turn off automatically.
4. WHAT COMES WITH MY UFO™?
1 UFO™, 1 USB Charging Cable, 1 User Manual, 1 Quick Start Guide & 1 Stand.
THE UFO™ DEVICE
5. HOW OFTEN CAN I USE MY UFO™ DEVICE?
UFO™ power mask treatments have been developed for twice-a-day use, morning and evening. However, depending on your skin’s needs
and your personal preferences, you can use it more or less.
6. HOW LONG DOES EACH TREATMENT TAKE?
Treatments last
90
seconds or
2
minutes depending on the mask you choose.
7
. IS EACH UFO™ TREATMENT THE SAME?
No. Each FOREO Mask pairs with a uni
q
ue treatment routine for optimal results.
8
. IS MY UFO™ DEVICE SAFE TO USE ON SENSITIVE SKIN?
UFO™ devices are safe to use and suitable for all skin types. Furthermore, depending on your skin
'
s specific needs, you can choose from a
range of different FOREO Masks that cater to different skincare desires.
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. CAN I USE MY UFO™ DEVICE AROUND THE EYE AREA?
Yes, UFO™ devices are safe to be used under the eyes.
W
e recommend gently gliding the device around the eye area, being careful to
apply minimal pressure.
1
0
. CAN I USE MY UFO™ DEVICE AFTER HAVING
P
LASTIC SURGERY
,
BOTO
X
OR DERMAL FILLERS?
UFO™ devices offer a gentle facial treatment, suitable for all skin types. However, you should consult your doctor before use if you have
had any recent medical procedures.
11. CAN I USE MY FOREO LUNA™ WITH MY UFO™?
Yes! UFO™ & LUNA™ work better together - the LUNA™ facial cleansing brush gently e
x
foliates dead skin cells, unclogs pores and
removes up to
99
.
5%
of dirt and oil, giving you the perfect canvas for a UFO™ power mask treatment.
12. WHAT IS THE DIFFERENCE BETWEEN UFO™ AND UFO™?
Both UFO™ and UFO™ offer a sophisticated power mask treatment for you to en
j
oy in only
90
seconds. However, UFO™ has an additional
Cryo-Therapy feature, which instantly cools to shrink the appearance of pores and provide a firmer looking comple
x
ion.
THE A
PP
13. WHY DO I NEED TO DOWNLOAD THE FOREO A
PP
BEFORE USING MY UFO™ DEVICE?
All app-enabled FOREO products need to be activated and unlocked via the FOREO For You app the first time they are turned on. This
helps protect against fake
/
copied FOREO products, and makes it easier to register the warranty and protect your investment.
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