
7
TROUBLESHOOTING
PROBLEM: CHECK THIS: SOLUTION:
Shredder will not operate Check that the power cord is plugged
into an appropriate outlet
Plug cord into outlet
Check voltage of power outlet If necessary, nd an alternate outlet with the
appropriate voltage
Check the wiring between the fuse con-
nector on the PCB (page 14)
Reconnect, if necessary
Shredder capacity is decreased Follow directions for Auto Cleaning, page 4
Main power is functioning but
shredder won’t operate (Main
PCB)
Check main power cable (page 14) to
see if it is properly connected to the
Main PCB (page 14)
Reconnect, if necessary
Check the Main PCB’s printed circuit
and wire disconnection of transformer
If there is a problem with the circuit and/or
transformer, replace with new one
Check the electrical contacts on the
main control switch
Reconnect, if necessary
Main power is okay, but shred-
der is not working (electrical)
NOTE: Photo sensor should be
connected with the main PCB
during testing.
Check the outlet for correct voltage,
120V
Use different outlet, if necessary
Check wire connection between photo
sensor and Main PCB (pages 14 & 15).
If there is no output signal from Main
PCB, shredder will not operate.
Reconnect cable to sensor and Main PCB
Photo sensor could be dirty Remove photo sensor (page 14) and clean
it with a soft cloth
Photo sensor sensitivity may need to be
reset
Sensitivity measurement distance should be
.4 inch (10mm). If distance is less than .4
inch, replace the photo sensor
Check power relay contacts Reconnect, or replace main PCB power
relay if necessary. If printed circuit is dam-
aged, replace the main PCB.
Main power is okay, but shred-
der is not working (mechanical)
Check motor current contactor Open motor cover, clean contactor and
adjust gap of contactor (page 5)
Shredder may have overheated. Wait 5-10 minutes for motor to cool down,
then resume shredding
Check motor condenser for damage Replace motor condenser