Foscam FI9820W User manual

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Us se er rM Ma an nu ua al l
Model: FI9820W
Indoor HD Pan/Tilt Wireless IP Camera
Black White

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TableofContents
1 Overviews.................................................................................................................................2
1.1 Key Features.......................................................................................................................................................3
1.2 Read Before Use ................................................................................................................................................3
1.3 Packing Contents................................................................................................................................................3
1.4 Physical Description............................................................................................................................................4
2 Surveillance Software GUI........................................................................................................6
2.1 Login Window .....................................................................................................................................................6
2.2 Surveillance Window...........................................................................................................................................9
3 Advanced Camera Settings ....................................................................................................16
3.1 Device Information............................................................................................................................................16
3.2 Date & Time Settings........................................................................................................................................18
3.3 User Settings ....................................................................................................................................................20
3.4 Basic Network Settings.....................................................................................................................................21
3.5 Wireless Settings..............................................................................................................................................27
3.6 Remote Access.................................................................................................................................................27
3.7 Email Settings...................................................................................................................................................28
3.8 FTP Settings .....................................................................................................................................................29
3.9 Auto Capture.....................................................................................................................................................30
3.10 Motion Detection.............................................................................................................................................30
3.11 Alarm ...............................................................................................................................................................33
3.12 Schedule.........................................................................................................................................................34
3.13 Video...............................................................................................................................................................35
3.14 Image Settings................................................................................................................................................38
3.15 Audio...............................................................................................................................................................39
3.16 Initialize...........................................................................................................................................................40
3.17 Back................................................................................................................................................................41
4 Other Settings.........................................................................................................................41
5 APPENDIX..............................................................................................................................42
5.1 Frequently Asked Questions.............................................................................................................................42
5.2 Third Party Domain Name Settings ..................................................................................................................50
5.3 Default Parameters...........................................................................................................................................53

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5.4 Specifications....................................................................................................................................................54
6 OBTAINING TECHNICAL SUPPORT.....................................................................................55
7 Warinings................................................................................................................................55
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1O Ov ve er rv vi ie ew ws s
FOSCAM FI9820W is an integrated wireless IP Camera with a color CMOS sensor enabling
viewing resolution 1280*720. It combines a high quality digital video camera, with a powerful web
server, to bring clear video to your desktop from anywhere on your local network or over the
Internet.
With flexible 300-degree pan and 120-degree tilt, FI9820W gives users more comprehensive
control over a monitored site. The FI9820W supports the industry-standard H.264 compression
technology, drastically reducing file sizes and conserving valuable network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support
Internet Explore. Therefore the management and maintenance of your device is simplified by
using the network to achieve the remote configuration, start-up and to upgrade the firmware.
The camera is designed for indoor surveillance applications such as retail stores, offices or
banks. Controlling the IPCAM and managing images are simplified by using the provided web
interface across the network utilizing wireless connectivity.

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1. .1 1K Ke ey yF Fe ea at tu ur re es s
Standard H.264 video compression algorithm to satisfy the transmission of high definition
video in narrow bandwidth network
1.0 Mega-Pixel
Supports SD memory card storage
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports mobile watch
Supports WEP,WPAand WPA2 Encryption
IR night vision (Range:8m)
Supports dual-stream
Supports IR-Cut and the filter change automatically
Embedded FOSCAM domain name
Supports two-way audio / remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain name
Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS / UPNP
/RTSP
Providing Central Management Software to manage or monitor multi-cameras
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1. .2 2R Re ea ad dB Be ef fo or re eU Us se e
Please first verify that all contents received are complete according to the Package Contents
listed below. Before the Network Camera is installed, please carefully read and follow the
instructions in the Quick Installation Guide to avoid damage due to faulty assembly and
installation. This also ensures the product is used properly as intended.
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1. .3 3P Pa ac ck ki in ng gC Co on nt te en nt ts
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ƔIPCAM×1 ƔCD×1
ƔWi-Fi Antenna×1 (only available for wireless
model)
ƔQuick Installation Guide×1
ƔDC Power Supply×1 ƔWarranty Card×1
ƔMounting bracket×1(option)
ƔNetwork Cable×1

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1. .4 4P Ph hy ys si ic ca al lD De es sc cr ri ip pt ti io on n
Front Panel
Figure 1.1
Infrared LED: 11 IR LEDs
LENS: CMOS sensor with fixed focus lens. (3.6mm)
WIFI Antenna: Wireless Antenna
Microphone: Built-in microphone
Speaker: Built-in speaker
Rear Panel
Figure 1.2
LAN: RJ-45/10-100 Base T
Power: DC 5V/2A Power supply

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Power Light: If the power adapter works well, the light will turn on.
SD Card Light: If you have plugged in the SD card, the light will turn on
SD card: Supports to 32G
Audio Input: This jack is used to plug an external microphone
Audio Output: This jack is used to plug an external speaker
Bottom View
There are up to three labels located at the bottom of the camera; this is an important feature of
original Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be
a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty
or technical services.
Figure 1.3
Reset button: Press and hold down the RESET BUTTON for 15 seconds. when released the IP
camera will be reset back to factory default settings. You must power on the camera before
reset.
Reset button
MAC address of wired connection
MAC address of wireless connectionS/N of FOSCAM
FOSCAM domain name

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Please refer to the Quick Installation Guide if you install the camera at first time. After finishing
quick installation, you can take time to learn the operation of the software.
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing
quick installation, you can take time to learn the operation of the software.
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2. .1 1L Lo og gi in nW Wi in nd do ow w
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2. .1 1L Lo og gi in nW Wi in nd do ow w
Figure 2.1
Please check the login window above, it was divided to 4 sections from no. 1 to 4.
Section1 Select Language
FOSCAM camera supports up to 5 languages, such as English, Deutsch,French and so on. You
can selectthe language you need via click on the select language bar to switch.
Section2 Video View
If you use PC to login the camera, please choose Video View Mode. Here you can use IE,
Firefox, Google Chrome ,Safari browsers or other standard browsers to view the live stream.
Section3 Mobile View
If you use Mobile Phone to login the camera, please choose Mobile View Mode.
Section4 Download
For IE users, the ActiveX have been embedded in the IP Camera Tool, so if you have installed
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the IP Camera Tool, you need not download again. If you use Firefox, Google Chrome, Safari or
others, you should download and install QuickTime Player as the ActiveX from other website.
For remote IE users, first time you use the IPCAM, you may need download and install the
ActiveX. (Please read chapter 5.1 in Appendix about how to download and install the ActiveX).
Click the login button under Video View, you will see the video window:
Figure 2.2
If you could not view living video after running the ActiveX, only a red cross in the center
of the video or just a black screen. Please change another port number to try.
Make sure all firewall or antivirus software on your computer does not block the active download
and installation. If you are unable to run the ActiveX control, try shutting down the firewall or
antivirus program.
For Firefox, Google Chrome and Safari
Install the Quick Time Player and fill in user name and password then login, you will see the
living video.

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Figure 2.3

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2.2 Surveillance Window
Figure 2.4
Section1 Resolution
The resolution contains five types: 1270*720, 960*540, 640*360, 320*180 and Auto. You can
choose First Stream or Second Stream to adjust the view window.
Note: When the network bandwidth is badly, you’d better select Second Stream and the video
will be more fluency.
Section2 Snapshot/Record/Playback/Audio/Path Buttons
: Browse the SD Card: If the camera has plugged in SD card, click this icon and you can
see some information such as the stored files in the SD card, you can read the stored files.
Snapshot: Click this icon, the camera will snap a picture and store it to a predetermined
path.
Record: Click the icon. The camera will begin recording and store the recorded file to the
folder you set. And the status column will display REC when recording. Click the icon again it will
stop recording.
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