Foscam FI9804P User manual

V1.1
User
User Manual Manual
Model: FI9804P
Outdoor HD Wireless IP Camera

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Table of Contents
Security Warning...................................................................................................................................................... 3
1 Overviews............................................................................................................................................................... 3
1.1 Key Features.......................................................................................................................................................................4
1.2 Read Before Use................................................................................................................................................................4
1.3 Packing Contents............................................................................................................................................................... 4
1.4 Physical Description.......................................................................................................................................................... 5
2 Accessing the Network Camera........................................................................................................................6
2.1 Access the Camera in LAN...............................................................................................................................................6
2.2 Access the Camera in WAN............................................................................................................................................. 7
2.2.1 Static IP Addresses.....................................................................................................................................................7
2.2.2 Dynamic IP Addresses............................................................................................................................................... 8
2.3 Using the VLC player.......................................................................................................................................................11
2.4 IP camera connection to the server.............................................................................................................................. 14
3 Surveillance Software GUI............................................................................................................................... 14
3.1 Login Window................................................................................................................................................................... 14
3.2 Surveillance Window....................................................................................................................................................... 17
4 Advanced Camera Settings..............................................................................................................................22
4.1 Setup Wizard.................................................................................................................................................................... 22
4.2 Device Status....................................................................................................................................................................23
4.2.1 Device Information....................................................................................................................................................23
4.2.2 Device Status.............................................................................................................................................................23
4.2.3 Session status........................................................................................................................................................... 24
4.2.4 Log...............................................................................................................................................................................24
4.3 Basic Settings................................................................................................................................................................... 24
4.3.1 Camera Name........................................................................................................................................................... 24
4.3.2 Camera Time............................................................................................................................................................. 25
4.3.3 User Accounts........................................................................................................................................................... 25
4.3.4 Multi-Camera............................................................................................................................................................. 28
4.4 Network..............................................................................................................................................................................33
4.4.1 IP Configuration.........................................................................................................................................................33
4.4.2 Wireless Settings...................................................................................................................................................... 35
4.4.3 PPPoE........................................................................................................................................................................ 36
4.4.4 DDNS..........................................................................................................................................................................37
4.4.5 UPnP...........................................................................................................................................................................41
4.4.6 Port..............................................................................................................................................................................41

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4.4.7 Mail Settings.............................................................................................................................................................. 43
4.4.8 FTP Settings.............................................................................................................................................................. 45
4.4.9 P2P..............................................................................................................................................................................46
4.5 Video.................................................................................................................................................................................. 46
4.5.1 Video Settings........................................................................................................................................................... 46
4.5.2 On Screen Display....................................................................................................................................................47
4.5.3 Privacy Zone..............................................................................................................................................................47
4.5.4 Snapshot Settings.....................................................................................................................................................49
4.5.5 IR LED Schedule.......................................................................................................................................................50
4.6 Alarm.................................................................................................................................................................................. 50
4.7 Record............................................................................................................................................................................... 54
4.7.1 Storage Location.......................................................................................................................................................54
4.7.2 Alarm Record............................................................................................................................................................. 54
4.7.3 Local Alarm Location................................................................................................................................................ 54
4.7.4 Record Schedule.......................................................................................................................................................55
4.8 Firewall.............................................................................................................................................................................. 55
4.9 System............................................................................................................................................................................... 56
4.9.1 Back-up& Restore.....................................................................................................................................................56
4.9.2 System Upgrade....................................................................................................................................................... 57
4.9.3 Patch Installation.......................................................................................................................................................59
4.9.4 Factory Reset............................................................................................................................................................ 59
4.9.5 Reboot System..........................................................................................................................................................60
5 Phone APPs..........................................................................................................................................................60
6 Appendix............................................................................................................................................................... 60
6.1 Frequently Asked Questions.......................................................................................................................................... 60
6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome.......................................................... 60
6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome..................................................... 63
6.1.3 I have forgotten the administrator password........................................................................................................ 64
6.1.4 Subnet doesn’t match...............................................................................................................................................64
6.1.5 Camera can not record............................................................................................................................................ 64
6.1.6 No Pictures Problems...............................................................................................................................................65
6.1.7 Can’t access IP camera in internet........................................................................................................................ 66
6.1.8 UPnP always failed...................................................................................................................................................66
6.1.9 Camera can not connect wireless.......................................................................................................................... 66
6.2 Default Parameters..........................................................................................................................................................66
6.3 Specification......................................................................................................................................................................67
6.4 CE & FCC..........................................................................................................................................................................68
7 Obtaining Technical Support...........................................................................................................................69

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Security Warning
Safeguarding Your Privacy
Foscam cameras require good security practices to safeguard your privacy. You can help protect your camera
by changing the default username and/or password. Input a username and/or password that is at least 8 – 10
characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and
special characters. The more complex the username and password, the harder it will be to guess by an
unauthorized user.
You should update your camera regularly at http://www.foscam.us/firmware.html. Make sure your camera has
the latest firmware installed for your specific camera model. The latest firmware for Foscam cameras utilizes
protection against various types of online hacking, cracking, and unauthorized access. Doing so will make your
device more secure, may add features, and will contain bug fixes to make your device work faster.
1 Overviews
FOSCAM FI9804P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution
1280*720. It combines a high quality digital video camera, with a powerful web server, to bring clear video to
your desktop from anywhere on your local network or over the Internet.
FI9804P supports the industry-standard H.264 compression technology, drastically reducing file sizes and
conserving valuable network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explore. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school.
Controlling the IPCAM and managing images are simplified by using the provided web interface across the
network utilizing wireless connectivity.
FOSCAM provides Phone APPs for Android and iPhone users, please search “Foscam Viewer” and install it
through APP Store, then you can view your camera directly as a computer.

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1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.0 Mega-Pixel
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
IR night vision (Range:20m)
Supports image snapshot
Supports dual-stream
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain name
Providing Phone APPs for Android and iPhone users
Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS / UPNP
/ONVIF
Providing Central Management Software to manage or monitor multi-cameras
1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the Network Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
1.3 Packing Contents
● IPCAM×1 ● Network Cable×1
● Wi-Fi Antenna×1 ● CD×1
● DC Power Supply×1 ●Quick Installation Guide ×1
● Mounting bracket×1 ● Security Warning Card × 1

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1.4 Physical Description
Front Panel
Figure 1.1
1 WIFI Antenna: Wireless Antenna
2 Infrared LED: 12 IR LEDs
3 LENS: CMOS sensor with fixed focus lens
4Induction IC
Interface
Figure 1.2
1）Reset button :Press and hold on the reset button for 5 seconds. Releasing the reset button, the password
will back to the factory default administrator password. The default administrator user is admin with no
password.
2）Audio input interface: The jack is used to plug external microphone.
3）Audio output interface:The jack is used to plug external speakers.
4）LAN: 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various
1
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5
1
2
3
4

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network devices, such as hub, router, etc.
5）Power Interface: Connect the external power adapter, request for 12V/1A power.
Bottom View
There are up to some labels located at the bottom of the camera; this is an important feature of original
Foscam cameras. If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned
Foscam cameras can not use original firmware and are not eligible for warranty or technical services.
Figure 1.3
2 Accessing the Network Camera
This chapter explains how to access the network camera through web browsers and RTSP players.
2.1 Access the Camera in LAN
This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port no.
(1) Http:// LAN IP + Http Port no.
Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in
the network cable.
Product Label & SN Label
& QR NO.

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Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) Https:// LAN IP + Https Port no.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel , you can see and change the https port no.
Figure 2.2
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from the Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The
webpage at this address will show you the current WAN IP.
Figure 2.3

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Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number
in your standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE:
Make sure port forwarding is successful. You can do port forwarding two ways.
1) Login to your router to enable the “UPNP” function. You can then login to the camera as administrator,
choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP
Successful” on the Device Status page.
2) Do port (HTTP port ) forwarding manually.
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had
set earlier to your router’s port forwarding settings.
NOTE:
If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS service
settings to view it remotely.
Step 1: Enter the username and password of the Administrator (default username is admin with a blank
password), and click “OK” to apply changes.
Step 2: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it
was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is
now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the
camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that
a static LAN IP address is set, or you may have problems later with remote access and seeing the camera
remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static
LAN IP address!
2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a
fixed host and domain name. This means that even though your WAN IP address is constantly changing, you
will have a fixed hostname you can use to access your cameras at all times. You can access the camera
directly from the Internet using the hostname and port number.
What is the HTTP Port no.?
1) Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is
http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port
if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you
can set the port no. between 1 and 65535.
2) Change the default http no.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP Camera Tool？
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP
address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure
2.4 and 2.5.

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Figure 2.4
Figure 2.5
Step 2: Modify the Http Port and enter the username and password of the Administrator , and click “OK” to
apply changes.
Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. Also, the LAN IP
address is now fixed at a static IP address of http://192.168.1.110:88. This IP address will not change even if
the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important
that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera
remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static
LAN IP address!
Figure 2.6
What is Port forwarding?
Select which camera
you’d like to change the
port for, and right click .
Modify the Http Port.
Enter the Username and
password, click OK .