Foscam FI9821P User manual

V1.0
User
User Manual Manual
Model: FI9821P
Indoor HD Pan/Tilt Wireless IP Camera with P2P
（For Windows & Mac OS）
Black White

Table of Contents
Security Warning...................................................................................................................................................................1
1 Overview............................................................................................................................................................................. 1
1.1 Key Features...........................................................................................................................................................2
1.2 Read Before Use....................................................................................................................................................2
1.3 Package Contents..................................................................................................................................................2
1.4 Physical Description.............................................................................................................................................. 3
1.5 SD Card................................................................................................................................................................... 4
2 Access the IP Camera...................................................................................................................................................... 5
2.1 Access the Camera in LAN.................................................................................................................................. 5
2.2 Access the Camera in WAN.................................................................................................................................6
2.3 Using the VLC player...........................................................................................................................................11
2.4 IP camera connection to the server..................................................................................................................13
3 Surveillance Software GUI.............................................................................................................................................14
3.1 Login Window....................................................................................................................................................... 14
3.2 Setup Wizard........................................................................................................................................................ 15
3.3 Surveillance Window........................................................................................................................................... 18
4 Advanced Camera Settings........................................................................................................................................... 25
4.1 Status..................................................................................................................................................................... 25
4.2 Basic Settings.......................................................................................................................................................27
4.3 Network..................................................................................................................................................................36
4.4 Video...................................................................................................................................................................... 53
4.5 Alarm...................................................................................................................................................................... 58
4.6 Record................................................................................................................................................................... 61
4.7 PTZ.........................................................................................................................................................................64
4.8 Firewall...................................................................................................................................................................69
4.9 System................................................................................................................................................................... 70
5 Playback............................................................................................................................................................................74
6 Phone Apps...................................................................................................................................................................... 76
7 Appendix........................................................................................................................................................................... 76
7.1 Frequently Asked Questions..............................................................................................................................76
7.2 Default Parameters..............................................................................................................................................84
7.3 Specifications........................................................................................................................................................84
7.4 CE & FCC..............................................................................................................................................................85
8 Obtaining Technical Support......................................................................................................................................... 86

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Security Warning
Safeguarding Your Privacy
Foscam cameras require good security practices to safeguard your privacy. You can help protect your camera
by changing the default username and/or password. Input a username and/or password that is at least 8 – 10
characters or longer. Try to use a combination of lower-case and upper-case letters as well as numbers and
special characters. The more complex the username and password, the harder it will be to guess by an
unauthorized user.
You should update your camera regularly at http://www.foscam.us/firmware.html. Make sure your camera has
the latest firmware installed for your specific camera model. The latest firmware for Foscam cameras utilizes
protection against various types of online hacking, cracking, and unauthorized access. Doing so will make your
device more secure, may add features, and will contain bug fixes to make your device work faster.
1 Overview
FOSCAM Indoor HD Pan/Tilt Wireless IP Camera with P2P is an integrated wireless IP Camera with a color
CMOS sensor enabling viewing in High Definition resolution. It combines a high quality digital video camera,
with a powerful web server, to bring clear video to your desktop and mobile devices from anywhere on your
local network or over the Internet.
Thanks to the P2P easy access technology, you don’t need to do complicated Port Forwarding and DDNS
settings, you just need to scan the QR code on the bottom of the camera to connect it on smart phone, or input
the UID on CMS software to do remote access.
With flexible 300-degree pan and 120-degree tilt, FOSCAM IP Camera gives users more comprehensive
control over a monitored site. The camera supports H.264 video compression technology, dramatically
reducing file size and saving network bandwidth.
The camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explore. Therefore the management and maintenance of your device is simplified by using the network to
access the website of your camera.
The camera is designed for indoor surveillance applications such as home, retail store and office. Controlling
the camera and managing images are simplified by using the provided web interface across the network
utilizing wired or wireless connectivity.
FOSCAM provides Smart Phone App for Android and iPhone users, please search and install Foscam Viewer
on Google Play for Android devices, search and install Foscam Viewer on App Store for iOS devices, then you
can view your camera anywhere, anytime on your smart mobile devices.

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Please note to change your default username and password once you have initially logged into your
Foscam camera. Changing your default user settings enables better protection against any types of
attacks against your camera.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
P2P feature for easy access
Megapixel HD video
Pan 300 degree, tilt 120 degree
Supports IE/Firefox/Google/Safari browser
Supports WEP,WPA-PSK and WPA2-PSK Encryption
Wireless connection is compliant with IEEE 802.11b/g/n Wi-Fi, up to 150Mbps
IR night vision (Range: 8m)
Supports image snapshot
Supports dual-stream
Supports SD Card storage up to 32GB
Supports IR-Cut auto switch
Embedded free FOSCAM DDNS(dynamic domain name service) Service
Supporting the Third Party Domain Name Service
Supports two-way audio
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Providing free Android and iPhone APP for viewing live video
Providing free Central Management Software to manage and monitor multiple cameras
1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Installation
Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly
as intended.
1.3 Package Contents
● IP Camera × 1 ● DC Power Adapter × 1
● Wi-Fi Antenna × 1 ● Mounting bracket × 1
● Ethernet Cable × 1 ● CD×1
● Quick Installation Guide × 1 ● Security Warning Card × 1

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1.4 Physical Description
Front Panel
Figure 1.1
1.Speaker: Built-in speaker
2.LENS: Fixed focus lens.
3.Infrared LED: Infrared LEDs for night vision
4.Microphone: Built-in microphone
Rear Panel
Figure 1.2
1.Speaker
2.LENS
3.Infrared LED
4.Microphone
9.Antenna
8.Audio Input
7.Audio Output
2.Power
1.LAN
6. Micro SD Card Slot
5.WPS
4.Power light
3.Network light

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1.LAN: 10/100 Mbps RJ-45 port for wired connection
2.Power: DC 5V/2A Power supply
3.Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless connection,
blink four times faster when WPS
4.Power Light: If the power supply works fine, the light will turn on
5.WPS: Push the WPS button on the camera and wireless router in 1 minutes, the camera will connect the
wireless router automatically, in WPS process, the Network Light will blink very fast
6. SD card Slot: Supports up to 32GB SD card for storing the video
7.Audio Output: This jack is used to plug an external speaker
8.Audio Input: This jack is used to plug an external microphone
9.Antenna: Used to connect external wireless antenna
Bottom View
Figure 1.3
1.Mounting Port: Port for mounting bracket
2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default
3.Product Label: There are MAC address, DDNS URL, default username and password on the label
S/N Label: There is serial number of the camera on the label.
QR Code: Connect the camera via P2P.
4.Wi-Fi Module Label: There is Wi-Fi MAC address and serial number of the Wi-Fi module on the label
1.5 SD Card
This camera supports Micro SD Card and the max size of SD card must be under 32G.
When you plug in the Micro SD card during the camera work process, please reboot the camera again, or else
the SD Card may be cannot work well.
Go to the SettingsStatusDevice Status page, you can see the SD card status.
2.Reset Button
3.Product Label & SN
Label & QR NO.
4.Wi-Fi Module Label
1.Mounting Port

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The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M,
the old record files will be deleted automatically.
2 Access the IP Camera
This chapter explains how to access the camera through browser and RTSP player.
2.1 Access the Camera in LAN
This camera supports HTTP and HTTPS protocols, you can access the camera by two ways.
(1) http:// LAN IP + HTTP Port NO.
The default HTTP port no is 88. Double click the IP Camera Tool icon to run, and it should find the camera’s IP
address automatically after you plug in the network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.

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(2) https:// LAN IP + HTTPS Port NO.
The default Https port NO is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel, you can see and change the http and https port NO.
Figure 2.2
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from the Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The
webpage at this address will show you the current WAN IP.

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Figure 2.3
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number
in your standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE:
Make sure port forwarding is successful. You can do port forwarding two ways.
1) Login to your router to enable the “UPNP” function. You can then login to the camera as administrator,
choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP
Successful” on the Device Status page.
2) Do port (HTTP port and Media port) forwarding manually.
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had
set earlier to your router’s port forwarding settings.
NOTE:
If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS service
settings to view it remotely.
2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a
fixed host and domain name. This means that even though your WAN IP address is constantly changing, you
will have a fixed hostname you can use to access your cameras at all times. You can access the camera
directly from the Internet using the hostname and port number.

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What is the HTTP Port NO.?
Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is
http://192.168.1.110:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port
if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you
can set the port no. between 1 and 65535.
Change the default http no.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP
Camera Tool？
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP
address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure
2.4 and 2.5.
Figure 2.4
Figure 2.5
Select which camera
you’d like to change the
port for, and right click
Modify the Http Port.
Enter the Username and
password, click OK.