Fotric 123 User manual

Copyright 2018 Fotric Precision Instruments, Inc. All rights reserved.
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Fotric Precision Instruments
Fotric 123 Cloud-based Thermal Imager
Packing list
When opening the package, make sure that the Fotric 123 Cloud Thermal Camera is in good condition and
includes the following items:
1 x Fotric Cloud-based Thermal Camera
1 x Power Adapter
1 x Mounting Bracket
1 x Screw Pack
1 x Sticker
1 x User Manual
About the Manual
This manual is to be used as a guide, in which the photos, graphics, icons and illustrations provided are used
for explanation purposes only. Specific products may exhibit some differences. Fotric may update this manual
without notice due to product upgrades or other requirements. If you need the latest version of the manual,
please visit the official website www.fotric.com. The markings and pictures used in this manual are for
instruction purposes only. Copyrights belong to the trademark owner.
Camera Mounting
Choose an installation location according to your need. Do not mount in direct sunlight. If mounted
outdoors, a sunshield may be needed. The Fotric 123 camera can generally be installed on a wall or column.
1. Fix the camera to the mounting bracket with screws.
2. Tear off positioning sticker and place in selected position.
3. Drill holes in the wall aligned with sticker.
4. Fix the camera with screws to the bracket in the desired installation position.
5. Connect power and access internet.
6. Adjust camera angle to suit
Download and Install the App
The Fotric Cloud App supports Android 4.4 and above and iOS + 9.3 and above. You can download the latest
versions as follows:
•Android: http://fotric.com/software_downloads.html
•iOS: Search for “FotricCTC” in the iOS App Store
Using the Camera
1. Login and Register.
2. Scan QR code and add Device.

Copyright 2018 Fotric Precision Instruments, Inc. All rights reserved.
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Warranty
Dear Customer:
Thank you for choosing this Fotric product. Please read the following carefully before installing this product.
1. The product warranty period is one year from the date of purchase. Within that period, Fotric will
provide free repair service to manufacturing failures if used correctly.
2. The following faults are not covered by the warranty：
•Improper use or environmental conditions
•Improper installation, misuse, unauthorized maintenance, modification, accident, force
majeure event or any other external cause
•Use of third party products, software or components
•Warranty period expired
•Product bar code does not match
3. If the returned product does not meet the limited warranty terms, the company will charge the
appropriate repair costs.
4. Request an RMA from your distributor. Only send back the faulty camera, not the power adapter or
other accessories.
Q&A
Q: Equipment is online and mobile detection alarm occurs, but remote phone does not receive alarm
information?
A: Make sure Fotric Cloud APP is running on your phone with alarm enabled. IF it is an Android APP, confirm
that APP runs in the background; if it is iOS version APP, enable the message notification function in Settings.
Q: Flame from lighter does not trigger the fire alarm?
A: Long wave thermal camera cannot measure the flame temperature, but surrounding objects heated by the
flame can trigger alarm.
Post-Sale Service
If you encounter any problems in use, you can visit the FOTRIC official website to contact online customer
service, notify FOTRIC via FaceBook, or call the service hotline at 214-235-4544.
Website: http://www.fotric.com
FOTRIC FaceBook: FotricUSA
Liability Disclaimer
The product (hardware, software, etc.) provided wiith this manual may be defective, or have an error or
malfunction. FOTRIC does not provide any form of express or implied liability, including but not limited to
merchantability, satisfactory quality, fitness for a particular purpose, or guaranteed non-infringement of third party
rights. FOTRIC does not compensate for any special, incidental, or consequential damages arising from the use of
this manual or the company's products, including, but not limited to, loss of commercial profits, loss of data or
documentation. Within the maximum permitted scope of the law, the liability of the company shall not exceed the
purchase amount paid for this product. Product access to the internet may risk the following (but not limited to)
network attacks, hacking, virus infection; the FOTRIC company nor its distributors shall not be liable to the
problems caused by the product’s abnormal operation or information disclosure, but will provide timely technical

Copyright 2018 Fotric Precision Instruments, Inc. All rights reserved.
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support. The product can sense movement detection and fire events with the correct installation and configuration,
but it cannot prevent accidents or be liable for personal injury or property damage.
These products are controlled for export under US Department of Commerce (DOC), Export Administration
Regulations (EAR), Export Control Classification Number (ECCN) 6A003.b.4.b. These cameras contain a focal plane
array controlled to 6A002.a.3.f. This product cannot be used in controlled countries (such as North Korea, Iran,
Syria, Cuba, etc.); do not bring the product into or use it in controlled countries. Any loss or liability arising from
such action shall be borne solely by customer. When using this product, please follow the applicable laws strictly.
You agree this product for civilian use only, and shall not be used for infringement of third party rights, in health
and/or safety equipment or other product where a fault may risk a life or personal injury, or in mass destruction of
fog, in biological weapons, for nuclear explosions or any unsafe use of nuclear power or for dangerous situations or
those that violate humanitarian ethics. Any loss or liability arising from such use shall be borne solely by the
customer. If the above statements conflict with the applicable law, the legal provisions shall prevail.