Franklin Wireless FX20 User manual

FX20 Wi-Fi 6 Router
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FX20 WIRELESS ROUTER
USER MANUAL
JEXtream AX1800
Franklin Wireless Corp

FX20 Wi-Fi 6 Router
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Table of Contents
Introduction .................................................................................................................................................. 3
Before You Begin ................................................................................................................................. 3
Router Setup ................................................................................................................................................ 4
Parts and Functions ............................................................................................................................. 4
This box contains ................................................................................................................................. 5
Router Overview .................................................................................................................................. 5
Front Panel LED .................................................................................................................................. 7
Rear Panel Button and Connector ....................................................................................................... 8
Basic Connection ......................................................................................................................................... 9
Connect to ISP Modem ........................................................................................................................ 9
Connect to ethernet cable .................................................................................................................. 10
Router Placement .............................................................................................................................. 10
Connect Device .......................................................................................................................................... 12
Connect the device via LAN ............................................................................................................... 12
Connect the device via Wi-Fi ............................................................................................................. 12
Router Login ...................................................................................................................................... 12
Settings ...................................................................................................................................................... 13
Web UI Overview ............................................................................................................................... 13
Admin Login ....................................................................................................................................... 13
Dashboard ......................................................................................................................................... 13
Wireless ............................................................................................................................................. 17
Internet ............................................................................................................................................... 23
Forwarding ......................................................................................................................................... 29
Security .............................................................................................................................................. 33
System Tools ..................................................................................................................................... 38
Appendix .................................................................................................................................................... 43
Troubleshooting ................................................................................................................................. 43
Specifications ..................................................................................................................................... 45
Warranty and Service ........................................................................................................................ 48
Customer Service .............................................................................................................................. 48
Trademarks and Copyright Information ............................................................................................. 48
FCC Compliance ................................................................................................................................ 49

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Introduction
The following topics describe the basics of using this guide and your Wi-Fi router.
Before You Begin
Thank you for purchasing your new Jextream Wi-Fi 6 router!
The following topics explain how best to use this guide to get the most out of your mobile broadband
device.
Other Notations
In the user guide, the Jextream Wi-Fi 6 router may be referred to either as "Wi-Fi 6 device", "Jextream
Wi-Fi", "device," or "Wi-Fi router."

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Router Setup
The following topics give you all the information you need to set up your router for the first time.
Parts and Functions
The FX20 Wi-Fi 6 Router delivers better performance by ensuring more available bandwidth with less
congestion for all connected devices on network. With FX20’s Wi-Fi 6 capacity, it allows more users and
devices to connect to the network at the same time without impacting speed or reliability.
The router provides fast central storage, backup, and streaming to every device in your home with the
Giga Ethernet port. Sharing content across your network is easy, whether it’s accessing stored photos
and music or wirelessly printing.
This chapter contains the following sections:
• This Box Contains
• Router Overview
• Attach Stand
• Turn on the Device with Adapter
• LED Indicators
For more information about the topics covered in this manual, visit the support website at
https://www.jextream.net/support.

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This Box Contains
Your package contains the following items:
Router Overview
The following numbers on Front and Rear panels indicate interface detail:

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Attach Stand
Attach the stand to the router by lining up and inserting the stand’s bolts to the bottom bolt holes of the
device. Then push up to lock:
Turn on the Device
Plug DC charger to device, then connect to wall. The device should automatically turn on.

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Front Panel LED
The following table describes the LED indicators that is located on the router front view and bottom.
: Router Bottom and Front View
LED
Description
WAN
• Solid amber – The router detected an Ethernet cable connection to the modem.
• Blinking amber – The router is sending or receiving the internet traffic.
• Off – Power is not supplied to the router.
L1 (LAN 1)
to L4 (LAN4)
• Solid amber – The LAN port detected an Ethernet cable connection from an external
device.
• Blinking amber – The LAN port is sending or receiving traffic.
• Off – No device is connected to this Ethernet port.
Wi-Fi 2.4G
• Solid amber – The 2.4GHz Wi-Fi radio is running.
• Blinking amber – The router is sending or receiving Wi-Fi traffic.
• Off – The 2.4GHz Wi-Fi radio is turned off.
Wi-Fi 5G
• Solid amber – The 5GHz Wi-Fi radio is running.
• Blinking amber – The router is sending or receiving Wi-Fi traffic.
• Off – The 5GHz Wi-Fi radio is turned off.

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LED
Description
WPS
• Blinking amber – Pressing the WPS button on the Rear side for a few seconds, this
LED is blinking during this process, and let your device can join this Wi-Fi network
without typing the Wi-Fi password.
• Off – No WPS action.
Power
• Solid amber – The router is starting.
• Blinking amber – Pressing the Reset button on the Rear side for over 10 seconds,
the router will reset.
• Off – Power is not supplied to the router.
Rear Panel Button and Connector
: Router Bottom and Rear View
Button
Description
DC-IN
Power Connector
W
Internet WAN Port
L1 ~ L4
Ethernet LAN Ports 1 – 4
WPS
Pressing the WPS button for few seconds, this LED is blinking during this process, and
let your device can join this Wi-Fi network without typing the Wi-Fi password.
RST
(RESET)
Pressing the RST button for 5 seconds, your device will restart. Pressing the RST
button at least 10 seconds, your device will restore the factory settings.

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Basic Connection
The following topics give you all the information you need to set up your device and wireless service for
the first time.
Connect to ISP Modem
Connect the router to your modem with RJ-45 cable to WAN port:
1. Unplug your ISP(Internet Service Provider) modem’s power, leaving the modem connected to the
wall jack for your internet service. If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem. If your modem uses a battery backup, insert the battery.
3. Connect your modem to the Internet WAN port of your device using the Ethernet Cable.
4. Plug DC Charger to your router, then plug the power adapter into an outlet. The device will
automatically turn on.

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5. Configure with your ISP modem
a. To connect to an ISP, you need a modem and an active account.
b. Make certain the ISP modem had already provided DSL Broadband Service (PPPoE).
c. Login to Web Admin page, go to Internet > IP Settings.
d. Change the WAN Connection Type to PPPoE and enter your PPPoE username and
password provided by ISP.
Connect to Ethernet Cable
For the best performance, we recommend using CAT6 ethernet cable:
Router Placement
The distance or range of your wireless connection can vary significantly depending on the physical
placement of your router. Moving your router won't make your Internet connection faster, but it should
make it more reliable and stable which can be important when it comes to video streaming or online
gaming.
Below are simple steps to help improve your wireless Internet signal: