Franklin Wireless C773 User manual

Page 1 / 48 Copyright©2013 Franklin Wireless, Corp.
C773 User Guide
4G LTE Broadband Wireless 11n
CPE Router
Franklin Wireless C773 (O) User Guide
www.franklinwireless.com
Version 1.4.3 / 08.06.2013
ⓒ 2013FRANKLIN . FRANKLIN and the logo are trademarks of FRANKLIN. Other marks are the property of their
respective owners.

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Contents
Chapter 1 C773 Overview
General Features ----------------------------------------------------------------------------------------------------- 4
What’s in the box? ------------------------------------------------------------------------------------------------- 4
Components ---------------------------------------------------------------------------------------------------------- 5
Service Status Indicator (LED) Description ------------------------------------------------------------------------ 6
Network Access ------------------------------------------------------------------------------------------------------ 7
Chapter 2 Getting Started
Installing the 4G LTE SIM Card ------------------------------------------------------------------------------------ 8
Installing the Antenna ----------------------------------------------------------------------------------------------- 9
Charging the battery ------------------------------------------------------------------------------------------------ 9
Hooking up your telephone --------------------------------------------------------------------------------------- 11
Plug-in the Power Adapter and Turn on the device------------------------------------------------------------ 11
External Antenna for Voice Call Service and GPS--------------------------------------------------------------- 12
Activating your device ------------------------------------------------------------------------------------------------- 13
Connecting to the Router --------------------------------------------------------------------------------------------- 15
WPS Configuration --------------------------------------------------------------------------------------------------- 16
Device Specification ----------------------------------------------------------------------------------------------------18
Chapter 3 Browser Interface and Settings for Wi-Fi and LAN service
Login ---------------------------------------------------------------------------------------------------------------------19
Home Screen Menu---------------------------------------------------------------------------------------------------- 19
Quick Setup Menu --------------------------------------------------------------------------------------------------- 20
Statistics Menu ------------------------------------------------------------------------------------------------------- 20
WWAN Menu --------------------------------------------------------------------------------------------------------- 21
LAN Menu -------------------------------------------------------------------------------------------------------------- 23
Wireless Menu -------------------------------------------------------------------------------------------------------- 26
Firewall Menu --------------------------------------------------------------------------------------------------------- 30
Content Sharing Menu ---------------------------------------------------------------------------------------------- 30

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System Menu ---------------------------------------------------------------------------------------------------------- 34
Chapter 4 Interface and Settings for Voice Call Service
User Menu ------------------------------------------------------------------------------------------------------------- 35
Ring / Sound Menu -------------------------------------------------------------------------------------------------- 36
Tools Menu ------------------------------------------------------------------------------------------------------------ 37
Time Menu ------------------------------------------------------------------------------------------------------------ 38
Setting Menu ---------------------------------------------------------------------------------------------------------- 39
Chapter 5 Troubleshooting
Troubleshooting ----------------------------------------------------------------------------------------------------- 41
Chapter 6 Glossary
Glossary --------------------------------------------------------------------------------------------------------------- 45

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Chapter 1
C773 Overview
General Features
· 4G LTE High-Speed Wireless Data
· LAN (RJ-45) and Wi-Fi Connectivity
· Home Phone Voice Connectivity (RJ-11)
· Manage Wired and Wireless Network Activity
· An Easy-to-use web-based interface that allows you to manage, monitor, and customizes your LAN, Wi-Fi and
4G LTE connection.
· Advanced Antenna Design
· External Antenna Port for Voice Call Service and Standalone GPS
What’s in the box?
The following items are included:
· C773Router
· 1050mAh Standard Lithium Ion Battery
· A/C Power Adapter
· Quick Start Guide
· RJ-45 Ethernet LAN Cable
· RJ-11 POTS Telephone Line Cable

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Components
Front Panel Back Panel
ⓐ Power LED
ⓑ LAN LED
ⓒ Voice Call & Voice Mail & Wi-Fi & LTE LED
ⓓ Power On/Off Button
ⓔ Battery Cover
ⓕ RJ-11 POTS Telephone Line Ports (1-2)
ⓖ RJ-45 Ethernet LAN Ports (1-4)
ⓗ A/C Power Connector
ⓘ Reset Button
ⓙ WPS Button
ⓚ CDMA Extension Antenna Port (MCX Connector Type)
ⓛ LTE Secondary Antenna
ⓜ LTE Primary Antenna
ⓝ GPS Antenna Port (MCX Connector Type)
ⓞ USB Port

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Service Status Indicator (LED) Description
No
LED Indicator
Description
Remark
LED
Color
Solid/Blinking
1
Power
No Light
-
Device is powered off
Solid
Low battery(battery bar level = 1)
Battery is critically low. Please plug in
immediately.
Blinking
External power removed
Please plug in, otherwise battery power will
be consumed.
Solid
Low battery(battery bar level = 2)
Solid
Battery bar level = 3+ bars
Indicator is green when fully charged.
2
LTE
No Light
-
Device is powered off
Solid
No service or Inactive
Solid
Week Signal
LTE service is available
Green
Solid
Good Signal
3
Wi-Fi
No light
-
Radio off
Blinking
In WPS operation
Used for Wi-Fi pairing.
Solid
Radio on
4
LAN[1..4]
No light
-
No connected LAN users
Solid
Connected User
LEDs indicate whether users 1-4 are active.
5
Voice Mail
No light
-
No voice mail
Where supported
Solid
Voice mail is available
Where supported
6
Voice Call
No light
-
Device is powered off
Solid
No service or Inactive
Solid
Week Signal
Voice service is available
Blinking
Conversation in progress
Solid
Good Signal
Blinking
Conversational progress

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Network Access
· 4G Mobile Broadband with LTE*
- Download speeds of up to 100 Mbps
- Upload speeds of up to 50 Mbps
· 3G Mobile Broadband with EVDO Rev.*
- Download speeds of up to 3.1 Mbps.
- Upload speeds of up to 1.8 Mbps.
· 2G Voice Call service with 1xCDMA.*
-Incoming and Outgoing Voice Call Service
· Wi-Fi 802.11b/g/n
- 802.11b/g/n – speed of up to 11 Mbps/54 Mbps/150 Mbps
*All Speed are theoretical and are dependent on actual network conditions

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Chapter 2
Getting Started
To get started, take the following steps before you set up C773.
① Install the 4G LTE SIM card. (See “Install the 4G LTE SIM Card “, Page 8)
② Install the Antennas. (See “Install the Antennas”, Page 9)
③ Insert and charge the battery. (See “Insert the battery”, Page 9)
④ Hooking up your telephone. (See “Hooking up your telephone“, Page 11)
⑤ Plug-in the Power Adapter and turn on the device. (See “Turn on the device“, Page 11)
⑥ Activating your device (See “Activating your device”, Page 13)
⑦ Connect the device to your computer using Wi-Fi or LAN. (See “Connecting to the Router“, Page 15)
Installing the 4G LTE SIM Card
To install your SIM card, follow these steps.
① Insert your SIM card into the UPPER 2ndslot.
② The SIM card MUST remain in the SIM card slot when in use.
Note
•If you ever need to remove your SIM card from your router, gently press the SIM card inward to release it, and
remove from the slot.

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Installing the Antennas
To install the antennas, follow these steps.
① Align the antennas with the antenna posts on the C773 router as shown below.
② Mount the antennas on the antenna posts, and ensuring the connection.
③ Swivel the antennas in any direction, in order to better fix the antennas, please check your router placed.
Note
• These two external antennas are required for proper 4G service, and therefore position these antennas on right angle
to each other for the best 4G signal reception.
Charging the battery
① Open the battery door at the back panel of C773 router.
② Insert a new battery which the plus (+) and minus (-) marking match the markings in the battery
compartment.
③ Close the battery door.

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Note
• When the AC adapter is connected then the battery will charge automatically.
• The battery power can supply power for voice calling service in case of power outage or emergency. The Wi-Fi and
LAN service will be disabled during battery powered operation.
Battery Tips
Warning!
· Use only Franklin Wireless approved batteries and chargers with your device.
· Failure to use a Franklin Wireless approved battery and charger may increase the risk that your device will
overheat, catch fire, and/or explode resulting in property damage, serious bodily injury, and/or death.
Battery life can vary based on the network, signal strength, temperature, features enabled, and accessories you use.
l If you connect your device to your computer using the A/Adapter cable, the battery will charge.
l It normally takes at least 3 hours to fully charge the battery with an A/Adapter.
l New batteries or batteries stored for a long time may take additional time to charge.
l When charging your battery, keep it near or below room temperature.
l Never expose batteries to temperatures below 32°F (0°C) or above 113°F (45°C).
l Never leave the device in an unattended vehicle due to uncontrollable temperature variations.
l It is normal for batteries to gradually weaken and require longer charging times.
l If you notice a change in your battery life, it is may be time to purchase a new battery.

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Hooking up your telephone
① Plug in your telephone into RJ-11 port 1 or port 2 as shown below.
Plug-in the Power Adapter and Turn on the device
① Connect the Power Adapter to the C773 router and plug the Power Adapter into an outlet.
② Press the Power On/off button.
Power Adapter
Power On/Off Button

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External Antenna for Voice Calling Service and GPS
The C773 router has an integrated internal antenna for the Voice Calling Service and GPS., however if you want to use
an external antenna for any reason, you can utilize the external antenna ports (MCX- micro coaxial female antenna not
included).
How to Connect External Antenna for Voice Call Service (Note: Antenna not included or required for standard
operation)
① See ANT3 label on the upper left side of the
back panel of your router.
② Check the antenna port which is a MCX type
antenna port.
③ Plug your extension cable or antenna.
< 1xCDMA Extension Port - Female Type >
Connect External Antenna for GPS Service (Optional)
① See ANT4 label on the upper right side of the
back panel of your router.
② Check the antenna port which is a MCX type
port.
③ Plug your extension cable or antenna.
< GPS Extension Port - Female Type >

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Activating your device
Activating LTE Data Service
① After inserting your SIM card, power up the C773 router, and connect the router with your PC (LAN or Wi-Fi).
② Open your Web browser and enter http://192.168.1.1/ into the address window of your browser, Enter your
username and password in the Login dialog. (See more detail in Chapter 4)
③ Once connected, check the ‘USIM State’ in the WWAN menu.
A. If your SIM card did not activate properly, you will see the USIM State as ‘Inactive’ as shown below.
B. If your SIM card activated correctly, you will see the USIM State as ‘Active’ as shown below.
Warning
If your SIM card did not come pre-activated or you need to re-activate your SIM card, you may need to:
A. Go to your network operator’s retail store.
B. Contact your network operator’s customer service department.
In case of using damaged SIM cards, locked SIM card or no SIM Card, you will see following Web UI.

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Activating Voice Call Service
① Connect your telephone into the C773 router.
② Hook off your telephone handset.
③ Press the dial button to “*228”in order to dial up the activation system of your network operator.
④ When the activation process is done, you should hear a voice message from your network operator system.
Warning
If the activation process did not complete or you were unable to make a Voice Call service please:
A. Go to your network operator’s retail store.
B. Contact your network operator’s customer service department.

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Connecting to the Router
Please connect your computer to the C773 router if you haven’t already.
Wi-Fi connection
① Turn on your computer and turn on the C773 router. The router’s LTE ( ) LED should be solid green or
orange, indicating the device is in service and ready to connect. The C773 router broadcasts its own wireless
network.
② On your computer, use the Wi-Fi manager (Windows) or the AirPort menu bar icon (Mac OS X) to connect
wirelessly to the C773 router’s wireless network.
③ The steps to connect to a Wi-Fi network may vary depending on your operating system, native Wi-Fi
application, or third-party software used. Generally, you click an icon in the Windows notification area where
you can select View Available Wireless Networks, or click the Airport icon in the menu bar on a Mac. If you
are unfamiliar with wireless networking on your computer, consult the computer’s help system.
④ Select your C773router’s network name (Franklin CPE XXXX Secure, where XXXX are digits unique to your
device), click Connect, and type in your password. Your network name (SSID), and Wi-Fi/Admin passwords
are on the back of your device as well as in the Quick Start Guide.
LAN Connection
① Plug in the Ethernet Cable to connect your computer and the C773 router’s LAN ( ) LED should be solid
blue, indicating the detection for the Ethernet Cable Connection.
② The C773 router uses Standard TCP/IP properties for DHCP (Dynamic Host Configuration Protocol) and should
connect immediately without any user action. If you need to use a static IP address you will need to change
the settings IP settings using advance options (see the next section).
Voice Connection
① Plug in the RJ-11 Cable to connect your telephone, The router’s Voice( ) LED should be solid green or
orange, indicating the device is in service and ready to use Voice Call Service.

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WPS Configuration
Any wireless computer or wireless adapter that connects to the router wirelessly is a client. The client of your
computer’s system must support a WPS button, and also must have a WPS configuration utility. The WPS method is
used to easily add devices to Wireless network using a PIN or a push button, so that the client devices must support
WPS capability in order to be configured by this method.
To setup the WPS feature between your C773 router and your client, follow the below steps
① Login your CPE router through Web UI. (See more detail in Chapter 4)
② Go to ‘WLAN Wi-Fi Protected Setup’ item in WPS Settings of Wireless menu.
For PBC (Push Button Configuration) method, it will be operated by WPS button on the C733 router.
③ Push the ‘Start PBC’ button or press the ‘WPS button’ on the router.
A. The router will try to communicate with the client (your computer, Laptop, Smartphone and so on) for 2
minutes.
B. During the WPS operation, the router’s Wi-Fi LED will be blinking with Blue color.
④ Go to the client wireless computer, and run a WPS setting utility and click a WPS button in the utility’s
instruction.
A. If the WPS operation is done, the router’s Wi-Fi LED will not be blinking and stay in Sold color.
⑤ Go back to the router’s Web UI, and check the Wi-Fi status whether the client is connected or not.

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Note
•Before the WPS activity, we recommend removing the router Wi-Fi’s profile stored on your device(PC, Laptop,
Smartphone), and the device should be waiting about two minutes after pressing the WPS button, otherwise a
mismatch between them will be possible to happen and therefore the router device will be executing to restarting.
•Only supports 1:1 connection between the router and device (laptop, PC, smart phone and so on), The WPS function
will be operating as the WPA type’s security. If you want to use the WPS function with the WPA2 security, client OS
version must be more than windows XP Service Pack 3. And please remove the router Wi-Fi’s profile stored into your
device.
• If you want to use a WPS PIN(Personal Identification Number), the client device must support a WPS PIN method in a
WPS configuration utility, to run the WPS PIN procedure, please see the below steps.
- 1) Go to the client wireless computer and run the client WPS configuration utility and generate a PIN number.
- 2) Take notes the client PIN number.
- 3) In the WLAN Wi-Fi protected setup Web page, there is a PIN inputting method for ‘Enter Client Device PIN’
item.
- 4) Enter the client PIN number noted and press the WPS button, and then the device will be trying to
communication with the client about 4 minutes.

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Device Specification
Feature
Description
Remark
Size (W,D,H)
137mm(H) x 153.8mm(W) x 34.5mm(D)
(5.39(H) x 6.06(W) x 1.36(D) (inch)
Weight
About 283g (9.98 oz)
Operating Temperature
0◦C to 60◦C
Humidity
65 %
Storage Temperature
-10 ◦C to 85 ◦C
Operating time (Battery)
About 40 minute only for Voice Call Service
Battery and charging
Li-ion Polymer 1050mAh, 3.7V. Rechargeable
Power
AC Power Adapter 12V/ 2A
LED Indicators
Power / LAN [1-4] / Voice / Voice Mail/ Wi-Fi/ LTE
Wireless WAN (WWAN)
4G LTE(B13), 3G eHRPD (BC0/BC1)
Receiver diversity (LTE and 3G Diversity support)
LAN
Ethernet Port (RJ-45) x 4EA
Voice Call
2G 1xCDMA (BC0/BC1)
Telephone Port (RJ-11) x 2EA
No Fax
WLAN
IEEE 802.11 b/g/n (2.4GHz)
Data Speed
4G LTE
100Mbps downlink / 50Mbps uplink
3GeHRPD
3.1Mbps downlink / 1.8Mbps uplink
WLAN
11Mbps/ 54Mbps/ 150Mbps (IEEE 801.11 b/g/n)
LAN
10BASE-T / 100BASE-T
WLAN & LAN features
DHCP server, DDNS, VPN Pass-Through, DMZ, Port filtering,
Port forwarding, Mac filtering, Network sharing (Samba)
WLAN Security
Pre-configurable security (WEP/WPA/WPA2PSK)
USIM (UICC)
Removable UICC Card Support
Desktop and Wall mount
Supported
LTE Antenna
LTE Primary & Secondary Antenna
Voice Service Antenna
Integrated Intenna
Extension Antenna Port for Voice Call Service
MCX Connector Type
GPS Antenna
Integrated Intenna
Extension Antenna Port for Standalone GPS (Optional)
MCX Connector Type

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Chapter 3
Browser Interface and Settings for Wi-Fi and LAN service
Login
Open your Web browser and enterhttp://192.168.1.1/into the address window of your browser. The web interface
should display as shown below.
Username: admin
Password: admin
Home Screen Menu
The Home screen is the first screen you see after logging in to the browser interface. It is the main point of entry for all
your work in the browser interface. The user menu runs vertically along the left of the browser interface. It shows
information of router.

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Quick Setup Menu
Quick Configuration options for Wi-Fi settings including SSID name and security type, and therefore you can modify
those configured items quickly.
Statistics Menu
l LAN
The LAN statistics provide statistics (by interface) for the connection(s) only.
l WAN
The WAN statistics provide statistics (by interface) for the WAN connection(s) only.