Franklin wireless T720g User manual

T720G User Guide

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Contents

GettingStarted...........................................................................................................................................................1

Overview.............................................................................................................................................................................................................2

PackageContents..........................................................................................................................................................................................2

Components......................................................................................................................................................................................................2

DeviceLayout..................................................................................................................................................................................................3

DeviceDisplay..................................................................................................................................................................................................4

SettingupYourT720G.............................................................................................................................................5

UsingYourT720GfortheFirstTime...................................................................................................................................................6

InstallingtheSIMCard..............................................................................................................................................................6

RemovingtheSIMCard.............................................................................................................................................................7

ChargingtheBattery..................................................................................................................................................................8

PoweringOn/OfftheT720G...................................................................................................................................................8

ResettingT720G...........................................................................................................................................................................9

InstallingtheAntennas.............................................................................................................................................................9

ConnectingtoYourT720GtoaPhone.............................................................................................................................................10

InstallingT720G.........................................................................................................................................................................10

UsingYourT720G..................................................................................................................................................11

ManagingYourCalls.................................................................................................................................................................................12

MakingCalls.................................................................................................................................................................................12

ReceivingCalls............................................................................................................................................................................12

CallWaiting..................................................................................................................................................................................13

Three-wayCalling......................................................................................................................................................................13

ManagingYourVoice-mail....................................................................................................................................................................14

SettingupVoice-mail...............................................................................................................................................................14

RetrieveVoice-mail...................................................................................................................................................................14

T720GSettings........................................................................................................................................................15

T720GSettings.............................................................................................................................................................................................16

SettingCallerID..........................................................................................................................................................................16

SettingTTYMode.......................................................................................................................................................................16

AboutT720G.................................................................................................................................................................................................17

T720GInfo....................................................................................................................................................................................17

Troubleshooting.....................................................................................................................................................18

FirstSteps.......................................................................................................................................................................................................19

CommonProblemsandSolutions.......................................................................................................................................................19

TechnicalSupport......................................................................................................................................................................................19

RegulatoryInformation........................................................................................................................................20

RegulatoryStatements............................................................................................................................................................................21

FCCEquipmentAuthorizationID:XHG-T720G............................................................................................................21

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SafetyHazards.............................................................................................................................................................................................21

LimitedWarrantyandLiability..........................................................................................................................................................23

Glossary....................................................................................................................................................................24

Glossary............................................................................................................................................................................................................25

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1



Getting Started

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Overview

Package Contents

Components

Device Layout

Device Display

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2

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Overview

ThankyouforchoosingtheT720G!

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HavingtheT720Gwillallowyoutosavemoneyandhavemorefeaturesthatareconvenient.Forexample,youcan

switchtoanadditionalcallwhileyouareonthephonebyusingtheCallWaitingfeatureandyoucanalsotalkwithtwo

partiesatthesametimebyusingtheThree-wayCallingfeature.Pleaseseedetailedinformationbelow.

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Package Contents

- T720Gwith2Antennas(1ea)

- QuickStartGuideandTerms&Condition(1ea)

- MicroUSBCharger(1ea)

- Battery(1ea)

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Components

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Device Layout

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3

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Device Display

TheT720Gcolordisplayscreenshowsavariouskindsofinformationwhilethedeviceisinuse.

suchassignalstrength,battery,date/time,phonenumber.Additionally,forexamples,

thatmeasuresthelengthofcall.Ifyoureceive,makeormiss

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IMPORTANT!Inordertocharge,pleaseuseonlyanapprovedchargertochargeyour

powerport,aswellastheuseofanincompatiblecharger,maycausedamagetoyourdeviceandvoidthewarranty.

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colordisplayscreenshowsavariouskindsofinformationwhilethedeviceisinuse.

suchassignalstrength,battery,date/time,phonenumber.Additionally,forexamples,

receive,makeormissacall,youcanviewacall

Inordertocharge,pleaseuseonlyanapprovedchargertochargeyour

stheuseofanincompatiblecharger,maycausedamagetoyourdeviceandvoidthewarranty.

colordisplayscreenshowsavariouskindsofinformationwhilethedeviceisinuse.Itshowsdevicestatus

suchassignalstrength,battery,date/time,phonenumber.Additionally,forexamples,duringacall,itshowsatimer

callerIDonthescreen.

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Inordertocharge,pleaseuseonlyanapprovedchargertochargeyourT720G.Improperhandlingofthe

stheuseofanincompatiblecharger,maycausedamagetoyourdeviceandvoidthewarranty.

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5

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Setting up Your T720G

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Using Your T720G for the First Time

Connecting to Your T720G to a Phone

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6

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Using Your T720G for the First Time

Installing the SIM Card

YourSIM(SubscriberIdentityModule)cardisasmallrectangularplasticcardthatstoresyourphonenumberand

importantinformationaboutyourwirelessservice.

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YourSIMcardmayalreadybeinserted.

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Ifnotalreadyinserted,followtheinstructionsbelowtoinstallyourSIMcard.

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1. Ensurethatpowerofyourdeviceisoff.

2. Softlypressandslidetothelefttounlock.Lifttherightsideuptoopenthecover.

3. PlacetheSIMcardonthetrayandgoldcontactsfacingdown.

4. Closethecoverfirstandsoftlypressandslidetotherighttolock.

IMPORTANT!DonotbendorscratchyourSIMcard.AvoidexposingyourSIMcardtostaticelectricity,water,

ordirt.WheneveryouinsertorremovetheSIMcard,ensureyourT720Gispoweredoffandisnot

connectedtoanypowersource.Neverusetools,knives,keys,oranytypeofobjecttoforcethedooropenor

toremovetheSIMcard.

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7

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Removing the SIM Card

ToremovetheSIMcard,followtheinstructionsbelow.

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1. Removethebackcoverandtakeoutthebattery.

2. SoftlypressandslidetothelefttolockandLifttherightsideuptoopenthecover.

3. PulltheSIMcardout.

4. Closethecoverfirstandsoftlypressandslidetotherighttolock.

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NOTE:ShouldyourSIMcardbelostordamaged,contactTracfoneCustomerCareforareplacement.

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Charging the Battery

BeforeusingyourT720G,ensurethatthebatteryisfullycharged.Besuretousethe

yourT720G.

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1.InsertthemicroUSBintothepowerport.

2.PlugtheACadapterintoapoweroutlet.

NOTE:YourT720Gisequippedwithareplaceablerechargeablebattery.WhenhandlingthebatteryorSIMcard,please

makesurethedeviceisnotconnectedtoanypowersources.Donotuseanytools,

dealingwiththebattery.Doingsomaycausedamagethatvoidsyourwarranty.

· Batterylifedependsonthenetwork,signalstrength,temperature,andfeatures.

· Whencharging,keepyourT720Gnearroomtemperature.

· Itisnormalforbatteriestograduallyweardownandrequirelongerchargingtime.

Powering On/Off the T720G

Power On

PressandholdthePowerbuttonfor2seconds.

Power Off

PressandholdthePowerbuttonuntilitturnsoff.

Display Wake-up

Whenthedisplayisoff(Sleepmode),thefirstquickpressofthePowerbuttonwakesupthedisplay

Back to Home Screen

Whenyouhaveamissedcall,itshows‘amissedcall’iconandthecallerid,thefirstquickpressofthePowerexitsback

tothehomescreen.

NOTE:YourT720Gisnormallyreadytousewithinoneminuteofpoweringon.

8

,ensurethatthebatteryisfullycharged.BesuretousethemicroUSB

powerport.

outlet.

isequippedwithareplaceablerechargeablebattery.WhenhandlingthebatteryorSIMcard,please

makesurethedeviceisnotconnectedtoanypowersources.Donotuseanytools,sharpobjectsoranyutensilswhen

dealingwiththebattery.Doingsomaycausedamagethatvoidsyourwarranty.

Batterylifedependsonthenetwork,signalstrength,temperature,andfeatures.

nearroomtemperature.

ormalforbatteriestograduallyweardownandrequirelongerchargingtime.

T720G

PressandholdthePowerbuttonfor2seconds.

PressandholdthePowerbuttonuntilitturnsoff.

isoff(Sleepmode),thefirstquickpressofthePowerbuttonwakesupthedisplay

Whenyouhaveamissedcall,itshows‘amissedcall’iconandthecallerid,thefirstquickpressofthePowerexitsback

isnormallyreadytousewithinoneminuteofpoweringon.

microUSBchargerthatcamewith

isequippedwithareplaceablerechargeablebattery.WhenhandlingthebatteryorSIMcard,please

sharpobjectsoranyutensilswhen

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ormalforbatteriestograduallyweardownandrequirelongerchargingtime.

isoff(Sleepmode),thefirstquickpressofthePowerbuttonwakesupthedisplay.

Whenyouhaveamissedcall,itshows‘amissedcall’iconandthecallerid,thefirstquickpressofthePowerexitsback

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Resetting T720G

IfT720Gmalfunctions,youcanresetyourdeviceatthetouchofaresetbutton.

youmightneedtousesomethingpointedtoholdt

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1. Findtheresetbuttoneitherontheback

2. Holdtheresetbuttondownuntilthepowerindicatorturn

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Installing the Antennas

Beforeinstallingtheantenna,putT720G

Toinstalltheantenna,followtheinstructionsbelow.

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1. Ensurethatpowerofyourdeviceisoff.

2. Aligntheantennaswiththeantennaportswhicharelocatedonthesidesofthedevice.

3. Twisttheantennasonandmakesuretheyaresecure.

4. Adjustantennasinanydirectionandcheckplacementtoimprovesignal.

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9

malfunctions,youcanresetyourdeviceatthetouchofaresetbutton.Theresetbuttonisextremelysmall,

youmightneedtousesomethingpointedtoholdthebuttonsuchasaballpointpen.

Findtheresetbuttoneitherontheback

Holdtheresetbuttondownuntilthepowerindicatorturnsoffandthenbackon.

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T720Ginaplacewhereitshowsastrongsignalandensurethat

Toinstalltheantenna,followtheinstructionsbelow.

Ensurethatpowerofyourdeviceisoff.

Aligntheantennaswiththeantennaportswhicharelocatedonthesidesofthedevice.

nnasonandmakesuretheyaresecure.

inanydirectionandcheckplacementtoimprovesignal.

Theresetbuttonisextremelysmall,

offandthenbackon.

owsastrongsignalandensurethatT720Gisturnedoff.

Aligntheantennaswiththeantennaportswhicharelocatedonthesidesofthedevice.

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10



Connecting to Your T720G to a Phone

Installing T720G

PutT720Ginaplacewhereitshowsastrongsignal.



1. PlugintheACAdaptertothepoweroutletandplugthemicroUSBendtotheT720G’smicroUSBport,whichis

locatedatthebackofthedevice.

2. Unplugyourhomephonecordfromthephonewalljack.

3. PlugyourhomephonecordtoanyT720G’stelephoneport,whichislocatedatthebackofthedevice.

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11



Using Your T720G



Managing Your Calls

Managing Your Voicemail

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Managing Your Calls

Making Calls

Itallowsyoutomakeandreceivecallsassameasusingtraditionalhomephones.

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1. Pickupthehandsetofyourhome

2. Makeacallbydialingthedesiredtelephonenumber.

3. Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

Off-hookDialing Outgoing

Receiving Calls

Itallowsyoutomakeandreceivecallsassameas



1. Pickupthehandsetofyourhomephone.

2. Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

IncomingMissed call

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12

Managing Your Calls

Itallowsyoutomakeandreceivecallsassameasusingtraditionalhomephones.

Pickupthehandsetofyourhomephone.

Makeacallbydialingthedesiredtelephonenumber.

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

Itallowsyoutomakeandreceivecallsassameasusingtraditionalhomephones.

Pickupthehandsetofyourhomephone.

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress‘OFF’button.

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress‘OFF’button.



Call Waiting

Whenyouareonacall,italertsyoutoasecondincomingcallbysoundingabeep.



1. Whenasecondcallisincoming,youwillhearabeepandtheincomingphonenumberappearson

display.

2. PresstheHook/Flashbuttonorthehookforasecondtoanswerthesecondcallandth

beon

3. Pressthehook/Flashbuttonforasecondagaintoreturntothefirstcall.



InuseWaitingincomingWaitingonhold

Three-way Calling

Itenablesyoutotalkwith2peopleatthesametime.



1. Whileyouareonthefirstcall,Pressthehook/Flashbuttontoholdyourfirstcall

2. Whenyouhearadialtone,dialthenumberofsecondparty

3. Whenthesecondpartyanswers,presstheHook/Flashbuttonagain.Itwillinitiatethethree

*Ifthesecondpartydoesnotanswer,pressOFFbuttonorplacethephonebackonthehooktoendthe

connectionandreturntothefirstparty



Inuse3-Wayd



13

syoutoasecondincomingcallbysoundingabeep.

Whenasecondcallisincoming,youwillhearabeepandtheincomingphonenumberappearson

PresstheHook/Flashbuttonorthehookforasecondtoanswerthesecondcallandth

forasecondagaintoreturntothefirstcall.

WaitingincomingWaitingonhold

Itenablesyoutotalkwith2peopleatthesametime.

eonthefirstcall,Pressthehook/Flashbuttontoholdyourfirstcall

Whenyouhearadialtone,dialthenumberofsecondparty

Whenthesecondpartyanswers,presstheHook/Flashbuttonagain.Itwillinitiatethethree

doesnotanswer,pressOFFbuttonorplacethephonebackonthehooktoendthe

rstparty

Waydialling3-WayOutgoing3-WayInu



Whenasecondcallisincoming,youwillhearabeepandtheincomingphonenumberappearsonT720G’s

PresstheHook/Flashbuttonorthehookforasecondtoanswerthesecondcallandthenthefirstcallwill

eonthefirstcall,Pressthehook/Flashbuttontoholdyourfirstcall

Whenthesecondpartyanswers,presstheHook/Flashbuttonagain.Itwillinitiatethethree-waycall

doesnotanswer,pressOFFbuttonorplacethephonebackonthehooktoendthe



WayInuse



Managing Your Voice

Setting up Voice-mail

1)Pressandhold1toaccessyourvoice

2)Followthepromptstosetupyourvoice

Retrieve Voice-mail

1)Thevoice-mailindicator()willappea

2)Pressandhold1toaccessyourvoice

3)Followthepromptstolistentoandmanageyourvoice

On-hookInuse

14

Managing Your Voice-mail

1)Pressandhold1toaccessyourvoice-mail

2)Followthepromptstosetupyourvoice-mail

arwhenyouhavenewvoice-mails

ndhold1toaccessyourvoice-mail

3)Followthepromptstolistentoandmanageyourvoice-mail

hookInuse



15



T720G Settings



T720G Settings

About T720G





T720G Settings

Setting Caller ID

TosettheCallerIDmodepress**andthemenuoption

(no Caller ID)

(DTMF)

(FSK)

Setting TTY Mode

TheTTY(TextTelephony)isusedforthosewhoneedtranslationoftypedtexttovoiceandviceversa.Inordertouse

theTTY,youneedtosettheTTYmodebecausethedefaultsettingisOFF.



TosettheTTYmodepress**andthemenuoption



(TTYOff)TTYoffm

Thisisthedefault

(TTYfull)TTYfullmode.TransmitandreceivetheTTYcharacters.

(VCO)VoiceCarryOver(VCO)mode.ReceiveTTYcharactersbuttransmitby

speakingintothe

(HCO)HearingCarryOver(HCO)mode.TransmitTTYcharactersbutreceiveby

listeningtothe

NOTE:InordertousetheTTYnetwork,youmusthaveaTTY

wirelessdevicesareTTY-compatible.

16

TosettheCallerIDmodepress**andthemenuoption

(no Caller ID)

(TextTelephony)isusedforthosewhoneedtranslationoftypedtexttovoiceandviceversa.Inordertouse

theTTY,youneedtosettheTTYmodebecausethedefaultsettingisOFF.

TosettheTTYmodepress**andthemenuoption

TTYoffmode.Thestandardvoicespeakingmodeandthelistening

Thisisthedefaultsetting.

TTYfullmode.TransmitandreceivetheTTYcharacters.

VoiceCarryOver(VCO)mode.ReceiveTTYcharactersbuttransmitby

intothespeaker.

HearingCarryOver(HCO)mode.TransmitTTYcharactersbutreceiveby

isteningtothereceiver.

InordertousetheTTYnetwork,youmusthaveaTTY-compatiblephoneand

(TextTelephony)isusedforthosewhoneedtranslationoftypedtexttovoiceandviceversa.Inordertouse

kingmodeandthelisteningmode.

TTYfullmode.TransmitandreceivetheTTYcharacters.

VoiceCarryOver(VCO)mode.ReceiveTTYcharactersbuttransmitby

HearingCarryOver(HCO)mode.TransmitTTYcharactersbutreceiveby

compatiblephoneandconnectittoT720G.Mostdigital



17



About T720G

T720G Info

TocheckT720G‘sservicestatusandcurrentSWversion,pressthe‘Powerbutton’quicklyfromtheHomescreen.

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