Franklin wireless T720c User manual

T720C User Guide

User Guide

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Contents

GettingStarted...........................................................................................................................................................1

Overview.............................................................................................................................................................................................................2

PackageContents..........................................................................................................................................................................................2

Components......................................................................................................................................................................................................2

DeviceLayout..................................................................................................................................................................................................3

DeviceDisplay..................................................................................................................................................................................................4

SettingupYourT720C.............................................................................................................................................5

UsingYourT720CfortheFirstTime...................................................................................................................................................6

InstallingtheSIMCard..............................................................................................................................................................6

RemovingtheSIMCard.............................................................................................................................................................7

ChargingtheBattery..................................................................................................................................................................8

PoweringOn/OfftheT720C...................................................................................................................................................8

ResettingT720C...........................................................................................................................................................................9

InstallingtheAntennas.............................................................................................................................................................9

ConnectingtoYourT720CtoaPhone.............................................................................................................................................10

InstallingT720C.........................................................................................................................................................................10

UsingYourT720C...................................................................................................................................................11

ManagingYourCalls.................................................................................................................................................................................12

MakingCalls.................................................................................................................................................................................12

ReceivingCalls............................................................................................................................................................................12

CallWaiting..................................................................................................................................................................................13

Three-wayCalling......................................................................................................................................................................13

ManagingYourVoice-mail....................................................................................................................................................................14

SettingupVoice-mail...............................................................................................................................................................14

RetrieveVoice-mail...................................................................................................................................................................14

T720CSettings........................................................................................................................................................15

T720CSettings.............................................................................................................................................................................................16

SettingCallerID..........................................................................................................................................................................16

SettingTTYMode.......................................................................................................................................................................16

AboutT720C..................................................................................................................................................................................................17

T720CInfo....................................................................................................................................................................................17

Troubleshooting.....................................................................................................................................................18

FirstSteps.......................................................................................................................................................................................................19

CommonProblemsandSolutions.......................................................................................................................................................19

TechnicalSupport......................................................................................................................................................................................19

RegulatoryInformation........................................................................................................................................20

RegulatoryStatements............................................................................................................................................................................21

FCCEquipmentAuthorizationID:XHG-T720C............................................................................................................21

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Body-WornOperation.............................................................................................................................................................21

SafetyHazards.............................................................................................................................................................................................21

LimitedWarrantyandLiability..........................................................................................................................................................23

Trademark.....................................................................................................................................................................................................24

Glossary....................................................................................................................................................................25

Glossary............................................................................................................................................................................................................26

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1



Getting Started



Overview

Package Contents

Components

Device Layout

Device Display

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2



Overview

ThankyouforchoosingtheT720C!

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HavingtheT720Cwillallowyoutosavemoneyandhavemorefeaturesthatareconvenient.Forexample,youcan

switchtoanadditionalcallwhileyouareonthephonebyusingtheCallWaitingfeatureandyoucanalsotalkwithtwo

partiesatthesametimebyusingtheThree-wayCallingfeature.Pleaseseedetailedinformationbelow.

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Package Contents

- T720Cwith2Antenna(1ea)

- QuickStartGuideandTerms&Condition(1ea)

- MicroUSBCharger(1ea)

- Battery(1ea)

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Components

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Device Layout

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3

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Device Display

TheT720Ccolordisplayscreenshowsavariouskindsofinformationwhilethedeviceisinuse.

suchassignalstrength,battery,date/time,phonenumber.Additionally,forexamples,

thatmeasuresthelengthofcall.Ifyoureceive,makeormiss

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IMPORTANT!Inordertocharge,pleaseuseonlyanapprovedchargertochargeyour

powerport,aswellastheuseofanincompatiblecharger,maycausedamagetoyourdeviceandvoidthewarranty.

4

colordisplayscreenshowsavariouskindsofinformationwhilethedeviceisinuse.

suchassignalstrength,battery,date/time,phonenumber.Additionally,forexamples,

receive,makeormissacall,youcanviewacall

Inordertocharge,pleaseuseonlyanapprovedchargertochargeyour

port,aswellastheuseofanincompatiblecharger,maycausedamagetoyourdeviceandvoidthewarranty.

colordisplayscreenshowsavariouskindsofinformationwhilethedeviceisinuse.Itshowsdevicestatus

suchassignalstrength,battery,date/time,phonenumber.Additionally,forexamples,duringacall,itshowsatimer

callerIDonthescreen.

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Inordertocharge,pleaseuseonlyanapprovedchargertochargeyourT720C.Improperhandlingofthe

port,aswellastheuseofanincompatiblecharger,maycausedamagetoyourdeviceandvoidthewarranty.

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5

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Setting up Your T720C

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Using Your T720C for the First Time

Connecting to Your T720C to a Phone

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6

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Using Your T720C for the First Time

Installing the SIM Card

YourSIM(SubscriberIdentityModule)cardisasmallrectangularplasticcardthatstoresyourphonenumberand

importantinformationaboutyourwirelessservice.

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YourSIMcardmayalreadybeinserted.

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Ifnotalreadyinserted,followtheinstructionsbelowtoinstallyourSIMcard.

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1. Ensurethatpowerofyourdeviceisoff.

2. Softlypressandslidetothelefttounlock.Lifttherightsideuptoopenthecover.

3. PlacetheSIMcardonthetrayandgoldcontactsfacingdown.

4. Closethecoverfirstandsoftlypressandslidetotherighttolock.

IMPORTANT!DonotbendorscratchyourSIMcard.AvoidexposingyourSIMcardtostaticelectricity,water,

ordirt.WheneveryouinsertorremovetheSIMcard,ensureyourT720Cispoweredoffandisnot

connectedtoanypowersource.Neverusetools,knives,keys,oranytypeofobjecttoforcethedooropenor

toremovetheSIMcard.

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7

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Removing the SIM Card

ToremovetheSIMcard,followtheinstructionsbelow.

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1. Removethebackcoverandtakeoutthebattery.

2. SoftlypressandslidetothelefttolockandLifttherightsideuptoopenthecover.

3. PulltheSIMcardout.

4. Closethecoverfirstandsoftlypressandslidetotherighttolock.

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NOTE:ShouldyourSIMcardbelostordamaged,contactTracfoneCustomerCareforareplacement.

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Charging the Battery

BeforeusingyourT720C,ensurethatthebatteryisfullycharged.Besuretousethe

yourT720C.

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1.InsertthemicroUSBintothepowerport.

2.PlugtheACadapterintoapoweroutlet.

NOTE:YourT720Cisequippedwithareplaceablerechargeablebattery.WhenhandlingthebatteryorSIMcard,please

makesurethedeviceisnotconnectedtoanypowersources.Donotuseanytools,sharpobjectsoranyutensilswhen

dealingwiththebattery.Doingsomaycausedamagethatvoidsyourwarranty.

· Batterylifedependsonthenetwork,signalstrength,tempera

· Whencharging,keepyourT720Cnearroomtemperature.

· Itisnormalforbatteriestograduallyweardownandrequirelongerchargingtime.

Powering On/Off the T720C

Power On

PressandholdthePowerbuttonfor2seconds.

Power Off

PressandholdthePowerbuttonuntilitturnsoff.

Display Wake-up

Whenthedisplayisoff(Sleepmode),thefirstquickpressofthePowerbuttonwakesupthedisplay

Back to Home Screen

Whenyouhaveamissedcall,itshows‘amissedcall’iconandth

tothehomescreen.

NOTE:YourT720Cisnormallyreadytousewithinoneminuteofpoweringon.

8

,ensurethatthebatteryisfullycharged.BesuretousethemicroUSB

intothepowerport.

outlet.

isequippedwithareplaceablerechargeablebattery.WhenhandlingthebatteryorSIMcard,please

makesurethedeviceisnotconnectedtoanypowersources.Donotuseanytools,sharpobjectsoranyutensilswhen

dealingwiththebattery.Doingsomaycausedamagethatvoidsyourwarranty.

Batterylifedependsonthenetwork,signalstrength,temperature,andfeatures.

nearroomtemperature.

Itisnormalforbatteriestograduallyweardownandrequirelongerchargingtime.

T720C

PressandholdthePowerbuttonfor2seconds.

PressandholdthePowerbuttonuntilitturnsoff.

Whenthedisplayisoff(Sleepmode),thefirstquickpressofthePowerbuttonwakesupthedisplay

Whenyouhaveamissedcall,itshows‘amissedcall’iconandthecallerid,thefirstquickpressofthePowerexitsback

isnormallyreadytousewithinoneminuteofpoweringon.

microUSBchargerthatcamewith

isequippedwithareplaceablerechargeablebattery.WhenhandlingthebatteryorSIMcard,please

makesurethedeviceisnotconnectedtoanypowersources.Donotuseanytools,sharpobjectsoranyutensilswhen



Itisnormalforbatteriestograduallyweardownandrequirelongerchargingtime.

Whenthedisplayisoff(Sleepmode),thefirstquickpressofthePowerbuttonwakesupthedisplay.

ecallerid,thefirstquickpressofthePowerexitsback



Resetting T720C

IfT720Cmalfunctions,youcanresetyourdeviceatthetouchofaresetbutton.

youmightneedtousesomethingpointedtoholdthebuttonsuchasaballpointpen.



1. Findtheresetbuttoneitherontheback

2. Holdtheresetbuttondownuntilthepowerindicatorturn



Installing the Antennas

Beforeinstallingtheantenna,putT720C

Toinstalltheantenna,followtheinstructionsbelow.



1. Ensurethatpowerofyourdeviceisoff.

2. Aligntheantennaswiththeantennaportswhicharelocatedonthesidesofthedevice.

3. Twisttheantennasonandmakesuretheyaresecure.

4. Adjustantennasinanydirectionandcheckplacementtoimprovesignal.



9

malfunctions,youcanresetyourdeviceatthetouchofaresetbutton.Theresetbuttonisextremelysmall,

youmightneedtousesomethingpointedtoholdthebuttonsuchasaballpointpen.

Findtheresetbuttoneitherontheback

Holdtheresetbuttondownuntilthepowerindicatorturnsoffandthenbackon.



T720Cinaplacewhereitshowsastrongsignalandensurethat

Toinstalltheantenna,followtheinstructionsbelow.

Ensurethatpowerofyourdeviceisoff.

naswiththeantennaportswhicharelocatedonthesidesofthedevice.

Twisttheantennasonandmakesuretheyaresecure.

inanydirectionandcheckplacementtoimprovesignal.

Theresetbuttonisextremelysmall,



offandthenbackon.

inaplacewhereitshowsastrongsignalandensurethatT720Cisturnedoff.

naswiththeantennaportswhicharelocatedonthesidesofthedevice.



10



Connecting to Your T720C to a Phone

Installing T720C

PutT720Cinaplacewhereitshowsastrongsignal.



1. PlugintheACAdaptertothepoweroutletandplugthemicroUSBendtotheT720C’smicroUSBport,whichis

locatedatthebackofthedevice.

2. Unplugyourhomephonecordfromthephonewalljack.

3. PlugyourhomephonecordtoanyT720C’stelephoneport,whichislocatedatthebackofthedevice.

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11



Using Your T720C



Managing Your Calls

Managing Your Voicemail



Managing Your Calls

Making Calls

Itallowsyoutomakeandreceivecallsassameasusingtraditionalhomephones.



1. Pickupthehandsetofyourhomephone.

2. Makeacallbydialingthedesiredtelephonenumber.

3. Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

Off-hookDialing Outgoing

Receiving Calls

Itallowsyoutomakeandreceivecallsassameasusingtraditionalhomephones.



1. Pickupthehandsetofyourhomephone.

2. Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

IncomingMissed call



12

Managing Your Calls

andreceivecallsassameasusingtraditionalhomephones.

Pickupthehandsetofyourhomephone.

Makeacallbydialingthedesiredtelephonenumber.

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

Itallowsyoutomakeandreceivecallsassameasusingtraditionalhomephones.

Pickupthehandsetofyourhomephone.

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress‘OFF’button.

Whenacalliscomplete,putthehomephonereceiverbackonthehookorpress‘OFF’button.



Call Waiting

Whenyouareonacall,italertsyoutoasecondincomingcallbysoundingabeep.



1. Whenasecondcallisincoming,youwillhearabeepandtheincomingphonenumberappearson

display.

2. PresstheHook/Flashbuttonorthehookforasecondtoanswerthesecondcallandthenthef

beon

3. Pressthehook/Flashbuttonforasecondagaintoreturntothefirstcall.



InuseWaitingincoming

Three-way Calling

Itenablesyoutotalkwith2peopleatthesametime.



1. Whileyouareonthefirstcall,Pressthehook/Flashbuttontoholdyourfirstcall

2. Whenyouhearadialtone,dialthenumberofsecondparty

3. Whenthesecondpartyanswers,presstheHook/Flashbuttonagain.Itwillinitiatethethree

*Ifthesecondpartydoesnotanswer,pressOFFbuttonorplacethephonebackonthehooktoendthe

connectionandreturntothefirstparty



Inuse3-Wayd



13

henyouareonacall,italertsyoutoasecondincomingcallbysoundingabeep.

Whenasecondcallisincoming,youwillhearabeepandtheincomingphonenumberappearson

PresstheHook/Flashbuttonorthehookforasecondtoanswerthesecondcallandthenthef

forasecondagaintoreturntothefirstcall.

WaitingincomingWaitingonhold

Itenablesyoutotalkwith2peopleatthesametime.

Whileyouareonthefirstcall,Pressthehook/Flashbuttontoholdyourfirstcall

Whenyouhearadialtone,dialthenumberofsecondparty

partyanswers,presstheHook/Flashbuttonagain.Itwillinitiatethethree

*Ifthesecondpartydoesnotanswer,pressOFFbuttonorplacethephonebackonthehooktoendthe

rstparty

Waydialling3-WayOutgoing3-WayInu

henyouareonacall,italertsyoutoasecondincomingcallbysoundingabeep.

Whenasecondcallisincoming,youwillhearabeepandtheincomingphonenumberappearsonT720C’s

PresstheHook/Flashbuttonorthehookforasecondtoanswerthesecondcallandthenthefirstcallwill

Whileyouareonthefirstcall,Pressthehook/Flashbuttontoholdyourfirstcall

partyanswers,presstheHook/Flashbuttonagain.Itwillinitiatethethree-waycall

*Ifthesecondpartydoesnotanswer,pressOFFbuttonorplacethephonebackonthehooktoendthe



WayInuse



Managing Your Voice

Setting up Voice-mail

1)Pressandhold1toaccessyourvoice

2)Followthepromptstosetupyourvoi

Retrieve Voice-mail

1)Thevoice-mailindicator()willappea

2)Pressandhold1toaccessyourvoice

3)Followthepromptstolistentoandmanageyourvoice

On-hookInuse

14

Managing Your Voice-mail

1)Pressandhold1toaccessyourvoice-mail

2)Followthepromptstosetupyourvoice-mail

arwhenyouhavenewvoice-mails

Pressandhold1toaccessyourvoice-mail

3)Followthepromptstolistentoandmanageyourvoice-mail

hookInuse



15



T720C Settings



T720C Settings

About T720C





T720C Settings

Setting Caller ID

TosettheCallerIDmodepress**andthemenuoption

(no Caller ID)

(DTMF)

(FSK)

Setting TTY Mode

TheTTY(TextTelephony)isusedforthosewhoneedtranslationoftypedtext

theTTY,youneedtosettheTTYmodebecausethedefaultsettingisOFF.



TosettheTTYmodepress**andthemenuoption



(TTYOff)TTYoffmode.

Thisisthedefault

(TTYfull)TTYfullmode.TransmitandreceivetheTTYcharacters.

(VCO)VoiceCarryOver(VCO)mode.ReceiveTTYcharactersbuttransmitby

speakingintothe

(HCO)HearingCarryOver(HCO)mode.TransmitTTYcharactersbut

listeningtothe

NOTE:InordertousetheTTYnetwork,youmusthaveaTTY

wirelessdevicesareTTY-compatible.

16

TosettheCallerIDmodepress**andthemenuoption

(no Caller ID)

TheTTY(TextTelephony)isusedforthosewhoneedtranslationoftypedtexttovoiceandviceversa.Inordertouse

theTTY,youneedtosettheTTYmodebecausethedefaultsettingisOFF.

TosettheTTYmodepress**andthemenuoption

TTYoffmode.Thestandardvoicespeakingmodeandthelistening

thedefaultsetting.

TTYfullmode.TransmitandreceivetheTTYcharacters.

VoiceCarryOver(VCO)mode.ReceiveTTYcharactersbuttransmitby

intothespeaker.

HearingCarryOver(HCO)mode.TransmitTTYcharactersbut

isteningtothereceiver.

InordertousetheTTYnetwork,youmusthaveaTTY-compatiblephoneand

tovoiceandviceversa.Inordertouse

kingmodeandthelisteningmode.

TTYfullmode.TransmitandreceivetheTTYcharacters.

VoiceCarryOver(VCO)mode.ReceiveTTYcharactersbuttransmitby

HearingCarryOver(HCO)mode.TransmitTTYcharactersbutreceiveby

compatiblephoneandconnectittoT720C.Mostdigital



17



About T720C

T720C Info

TocheckT720C‘sservicestatusandcurrentSWversion,pressthe‘Powerbutton’quicklyfromtheHomescreen.

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