Franklin Wireless C801 User manual

C801 4G Router
User Guide

Table of Contents
Introduction ...................................................................................................................................................1
Before You Begin............................................................................................................................1
Compatible Operating Systems (OS).............................................................................................1
Package Contents ..........................................................................................................................2
Additional Information.....................................................................................................................2
Get Started....................................................................................................................................................3
Parts and Functions........................................................................................................................3
LED Light Indicators.......................................................................................................................5
Data Transfer Volume and Transfer Speed ...................................................................................5
SIM Card.........................................................................................................................................5
Device Setup.................................................................................................................................................7
Install and Remove the SIM card ...................................................................................................7
Attach Antennas .............................................................................................................................8
Power Device On or Off..................................................................................................................8
Restart Your Device........................................................................................................................9
Wiring your C801 ........................................................................................................................................10
Wiring your device........................................................................................................................10
Settings .......................................................................................................................................................12
Web UI Overview..........................................................................................................................12
Web UI Window............................................................................................................................12
Home............................................................................................................................................12
Settings Tab..................................................................................................................................13
Connection Settings.......................................................................................................13
OOB Settings .................................................................................................................14
Remote Management.....................................................................................................16
LAN Settings ..................................................................................................................17
Firewall Settings.............................................................................................................18
4G LTE Settings.............................................................................................................19
APN................................................................................................................................20
SIM.................................................................................................................................21
Advanced .......................................................................................................................22
Preferences....................................................................................................................23
Web Interface.................................................................................................................23

Software Update ............................................................................................................24
Backup and Restore.......................................................................................................25
System Logs...................................................................................................................26
About ............................................................................................................................................27
Support Tab..................................................................................................................................28
Appendix.....................................................................................................................................................29
Troubleshooting............................................................................................................................29
Specifications................................................................................................................................30
Warranty and Service...................................................................................................................32
Customer Service.........................................................................................................................32
Trademarks and Copyright Information........................................................................................32
Safety and Notices......................................................................................................................................33
Safety Precautions........................................................................................................................33
Important Notice.............................................................................................................33
Safety and Hazards........................................................................................................33
FCC Compliance ..........................................................................................................................33
RF Exposure Statement.................................................................................................34

1
Introduction
The following topics describe the basics of using this guide and your new broadband device.
Before You Begin
Thank you for purchasing your new C801 4G Router!
The following topics explain how best to use this guide to get the most out of your broadband device.
Before Using Your Device
Read Safety and Notices thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Guide Usage Notes
Note that most descriptions in this guide are based on your device's default settings at the time of
purchase.
Screenshots and Key Labels
Screenshots and Key labels are provided for reference only. Actual windows, menus, etc. may differ in
appearance.
Other Notations
In the user guide, the broadband device may be referred to either as "C801," "router," or "device".
Compatible Operating Systems (OS)
The table below outlines the compatible operating systems (OS) for your device. Use outside these
environments may affect performance. Additional factors (hardware, connected peripherals, installed
applications, etc.) may also affect performance.
●For computer support, OS version upgrade information, etc., see the corresponding
manufacturer's product support documentation.
●The information for operating system (compatible OS) listed below is the current information for
your device sold as of Jan.2018.
Item
Description
Compatible operating systems (OS)
Windows 7, 8, 10
Mac OS 10.5 or later
Android 2.1 or later

2
Item
Description
Compatible browsers
Chrome 36.0 or later
Internet Explorer 8.0 or later
Firefox 3.1 or later
Safari 5.0 or later
Package Contents
See below for details on everything you will find in the box for your C801.
●C801 4G Router
●A pair of external antennas
●AC Adapter
●Get Started Guide
●Important Information Booklet
Additional Information
The following list describes additional information before you begin using your C801.
●Your broadband device accommodates software updates. Always use the latest software.
●Note that connection speeds may drop or connections may be disabled depending on line traffic
or connection environments.

3
Get Started
The following topics give you all the information you need to set up your device and wireless service for
the first time.
Parts and Functions
Learn your device's primary parts and functions.
Device Layout
The following illustration outlines your device's primary external features and buttons.
Frontal View
Side View

4
Rear View
Part
Description
SIM card slot
Install the SIM card.
Micro USB port
Power on device by plugging in micro USB to device and AC
adapter end to power outlet
Reset button
Located on the side of device. Press and hold until all lights blink to
power cycle your device. (Device must be On when pressing reset
button.)
External antennas
Attach provided antennas to the sides of device for optimal speeds.
Serial port
Connect the serial cable to utilize the Out of Band Feature.
LAN port (PoE Compatible)
Connect one end of ethernet cable here and other end to desired
device depending on your network.
WAN port (PoE Compatible)
Connect one end of ethernet cable here and other end to desired
device depending on your network.
LED Light Indicators
Indicates the status and activity of your router.

5
LED Light Indicators
The LED Light Indicators on the front of the device will show the status of C801’s power, signal strength,
WAN activity, and LAN activity.
Icon
Description
Green : Power On
No Light : Power Off
Red : No service
Yellow : Moderate Service Area
Green : Good Service Area
Green (Solid) : WAN connected. No data transmission.
Green (Blink) : WAN connected. Data is being transferred.
No Light : WAN not connected
Green : LAN connected
No Light : LAN not connected
Data Transfer Volume and Transfer Speed
Wireless Mode Maximum Downlink Speed Typical Downlink Speed
4G/LTE 150 Mbps 50 Mbps
Note: Actual speeds depend on several factors, including network conditions.
SIM Card
The SIM card is an IC card containing your device's phone number and other customer information.
Note: Your device's SIM card is preinstalled.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
●Customer is responsible for any damage caused by inserting the SIM card in another-brand IC
card reader, etc. The company is not responsible in such case.
●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.

6
●Avoid applying labels. May damage the SIM card.
●See instructions included with the SIM card for handling.
●The SIM card is the property of the company.
●The SIM card is replaceable (at cost) in case of loss/damage.
●Return the SIM card to the company when cancelling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●It is recommended that you keep a separate copy of information that is stored on the SIM card.
The company is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or device (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
●Always power off the broadband device before inserting or removing the SIM card.

7
Device Setup
The following topics outline basic features and operations of your device.
Install and Remove the SIM card
Please make sure power is off when installing or removing the SIM card. Locate the SIM slot which is
on the right side of the device and follow the steps below:
1) Install the SIM card
a) Insert SIM card into SIM slot, notch end first and gold contacts facing down. (Refer to engraving next
to the SIM slot)
b) Gently insert the SIM into the slot until you hear a click.
2) Remove the SIM card
a) Gently push the SIM card until you hear a click.
b) The SIM card will now be sticking out for you to remove.