Freedom9 freeView IP 100 User manual

freeView IP 100
Single Port KVM over IP SWITCH
USER’S MANUAL
Rev 1.4
P/N: KVM-01IA

Copyright and Trademark Information
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No part of this document may be photocopied, reproduced, or translated into another language
without express prior to written consent of freedom9 inc.
© Copyright 2005, freeView IP and the freedom9 company logo are trademarks or registered
trademarks of freedom9 inc. All rights reserved. Sun and Java are trademarks or registered
trademarks of Sun Microsystems, Inc. Internet Explorer, Windows Explorer, Windows, and
HyperTerminal are trademarks or registered trademarks of Microsoft Corporation. Netscape and
Netscape Navigator are trademarks or registered trademarks of Netscape Communication
Corporation. Other trademarks or registered trademarks are the property of their respective
holders.
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freeView IP 100 User’s Manual
TABLE OF CONTENTS
1QUICK INSTALLATION GUIDE...........................................................................................................3
1.1 INTRODUCTION...............................................................................................................................3
1.2 HARDWARE INSTALLATION...............................................................................................................3
1.3 VIDEO MODES ...............................................................................................................................3
1.4 INITIAL IPCONFIGURATION..............................................................................................................4
1.5 WEB INTERFACE ............................................................................................................................5
1.6 REMOTE CONSOLE.........................................................................................................................5
2INTRODUCTION..................................................................................................................................7
2.1 WHEN THE SERVER IS OPERATIONAL..............................................................................................7
2.2 WHEN THE SERVER IS NON-OPERATIONAL......................................................................................7
2.3 FEATURES .....................................................................................................................................8
2.4 PACKAGE CONTENTS......................................................................................................................8
2.5 TECHNICAL SPECIFICATIONS ...........................................................................................................9
2.6 SYSTEM REQUIREMENTS................................................................................................................9
2.7 CABLE DIAGRAMS ........................................................................................................................10
3HARDWARE INSTALLATION ...........................................................................................................11
3.1 OPERATION OVERVIEW.................................................................................................................11
3.2 CONNECTING THE FREEVIEW IP 100 TO THE HOST SYSTEM..........................................................11
3.3 ETHERNET CONNECTION ..............................................................................................................14
3.4 CONNECTING THE FREEVIEW IP 100 TO AMULTI-PORT KVM SWITCH............................................15
3.5 CONNECTING THE EXTERNAL RESET/POWER OPTION....................................................................15
4CONFIGURATION .............................................................................................................................16
4.1 INITIAL CONFIGURATION................................................................................................................16
4.2 INITIAL CONFIGURATION VIA DHCPSERVER..................................................................................16
4.3 FREEVIEW IP100 SETUP PROGRAM .............................................................................................16
4.4 INITIAL CONFIGURATION VIA SERIAL CONSOLE...............................................................................17
4.5 KEYBOARD,MOUSE AND VIDEO CONFIGURATION ..........................................................................18
5USAGE...............................................................................................................................................22
5.1 PREREQUISITES...........................................................................................................................22
5.2 HTTP/HTTPS.............................................................................................................................22
5.3 LOGGING IN AND LOGGING OUT....................................................................................................23
5.4 THE REMOTE CONSOLE................................................................................................................25
5.5 MAIN WINDOW.............................................................................................................................26
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6MENU OPTIONS................................................................................................................................35
6.1 REMOTE CONTROL.......................................................................................................................35
6.2 VIRTUAL MEDIA............................................................................................................................37
6.3 USER MANAGEMENT ....................................................................................................................49
6.4 KVM SETTINGS ...........................................................................................................................50
6.5 DEVICE SETTINGS........................................................................................................................56
6.6 MAINTENANCE .............................................................................................................................68
7TROUBLESHOOTING.......................................................................................................................72
7.1 CERTIFICATES..............................................................................................................................73
A. PIN ASSIGNMENTS..........................................................................................................................74
B. KEY CODES ......................................................................................................................................75
C. VIDEO MODES..................................................................................................................................78
D. RACK MOUNT KIT INSTALLATION DIAGRAM...............................................................................78
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freeView IP 100 User’s Manual
LIST OF FIGURES
Figure 1-1: The Host and Console Connectors ............................................................................................5
Figure 1-2: KVM Setup Program...................................................................................................................6
Figure 1-3: Java Warning..............................................................................................................................8
Figure 1-4: Remote Console.........................................................................................................................8
Figure 3-1a: Single Server Usage Scenario ...............................................................................................13
Figure 3-1b: Multiple Server Usage Scenario.............................................................................................13
Figure 4-1: Setup Utility...............................................................................................................................19
Figure 5-1: Encryption Key Length in Internet Explorer..............................................................................25
Figure 5-2: Login Screen.............................................................................................................................25
Figure 5-3: Main Page.................................................................................................................................26
Figure 5-4: Remote Console.......................................................................................................................27
Figure 5-5: Remote Console Control Bar....................................................................................................28
Figure 5-6: Remote Console Options Menu ...............................................................................................29
Figure 5-7: Remote Console Exclusive Mode.............................................................................................30
Figure 5-8: Remote Console Options Menu – Scaling ...............................................................................30
Figure 5-9: Remote Console Options Menu – Local Cursor.......................................................................31
Figure 5-10: Video Settings Panel ..............................................................................................................32
Figure 5-11: Soft Keyboard.........................................................................................................................33
Figure 5-12: Soft Keyboard Mapping..........................................................................................................34
Figure 5-13: Remote Console Confirmation Dialog....................................................................................35
Figure 5-14: Encoding.................................................................................................................................35
Figure 5-15: Status Line..............................................................................................................................36
Figure 5-16: Bandwidth Usage....................................................................................................................36
Figure 6-1: KVM Console............................................................................................................................37
Figure 6-2: Telnet Console..........................................................................................................................38
Figure 6-3: Virtual Floppy Disk Screen .......................................................................................................39
Figure 6-4: Select Image File......................................................................................................................40
Figure 6-5: Virtual CD-ROM Image Screen................................................................................................41
Figure 6-6: Select Windows Share .............................................................................................................41
Figure 6-7: Windows Explorer Context Menu.............................................................................................42
Figure 6-8: Share Configuration Dialog ......................................................................................................42
Figure 6-9: RawWrite for Windows Selection Dialog..................................................................................44
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Figure 6-10: Nero Selection Dialog.............................................................................................................45
Figure 6-11: Drive Redirection Menu ..........................................................................................................45
Figure 6-13: Create a New Device..............................................................................................................48
Figure 6-14: Device Configuration Dialog...................................................................................................48
Figure 6-15: New Device Added.................................................................................................................49
Figure 6-16: Drive Redirection Setting........................................................................................................49
Figure 6-17: Drive Redirection Dialog.........................................................................................................49
Figure 6-18: Drive Redirection Completed..................................................................................................50
Figure 6-19: USB Mass Storage Option......................................................................................................50
Figure 6-20: Set Password..........................................................................................................................51
Figure 6-21: Set User..................................................................................................................................52
Figure 6-22: User Console Settings (Part 1)...............................................................................................53
Figure 6-22: User Console Settings (Part 2)...............................................................................................54
Figure 6-23: Keyboard and Mouse Settings ...............................................................................................56
Figure 6-24: Video Settings.........................................................................................................................57
Figure 6-25: Network Settings ....................................................................................................................59
Figure 6-26: Dynamic DNS.........................................................................................................................60
Figure 6-27: Dynamic DNS Scenario..........................................................................................................61
Figure 6-28: Device Security.......................................................................................................................62
Figure 6-29: Certificate Settings .................................................................................................................63
Figure 6-30: SSL Certificate Upload ...........................................................................................................64
Figure 6-31: Serial Port...............................................................................................................................65
Figure 6-32: Date and Time ........................................................................................................................67
Figure 6-33: Event Log................................................................................................................................68
Figure 6-34: Device Information..................................................................................................................70
Figure 6-35: Connected Users....................................................................................................................70
Figure 6-36: Event Log List.........................................................................................................................71
Figure 6-37: Update Firmware....................................................................................................................71
Figure 6-38: Unit Reset...............................................................................................................................73
Figure B-1: English (US) Keyboard Layout.................................................................................................78
Figure D-1: Rack Mount Installation Diagram.............................................................................................79
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freeView IP 100 User’s Manual
1 QUICK INSTALLATION GUIDE
1.1 Introduction
The freeView IP 100 redirects local keyboard, mouse and video data to a remote administration
console. All data is transmitted via internet protocol (IP). The unit can also be used in a multi
administrator and multi server environment. In addition, the unit is a KVM switch, which can also
be used with a local console (a local set of monitor, keyboard, and mouse).
1.2 Hardware Installation
Host
Console
Figure 1-1: The Host and Console Connectors
1. Power off the server.
2. Remove the unit from the box.
3. Connect the included KVM cable from the server to the ports labeled Host on the unit. (Check
that the keyboard and mouse connectors are connected to the proper ports and are not
crossed.)
4. If a local console is being used, connect the local monitor, mouse, and keyboard to the ports
labeled Console on the unit.
5. If a remote mass storage device is being used, connect the included USB cable from the
server to the USB port on the unit.
6. Connect an Ethernet cable to the LAN port and/or modem to RS-232 serial port, depending
on how the unit will be accessed.
7. Power on the unit.
8. Power on the server.
1.3 Video Modes
The freeView IP 100 supports many common video modes. Please refer to Appendix C for a list
of all supported video modes.
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1.4 Initial IP Configuration
By default, the freeView IP 100 uses the network parameters shown in Table 1-1.
Parameter Value
IP auto configuration Static
IP-Address 192.168.1.22
Net-mask 255.255.255.0
Default-Gateway None
Table 1-1: Default network configuration
If these network parameters do not match the network configuration, the device's network
settings can be configured using the program KVMSetup.exe located on the installation CD after
the unit has been connected to the network and powered on.
To change the network settings of the device:
1. Open Windows Explorer and browse to the CD drive.
2. Double-click the file KVMSetup.exe.
3. A screen similar to Figure 1-2 will be displayed.
Figure 1-2: KVM Setup Program
4. Select the unit’s MAC address from the drop-down list under “Device MAC address”.
5. Enter the desired IP address for the device under “Network Configuration”.
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freeView IP 100 User’s Manual
6. Enter the user name and password under “Authentication”. The default user name is
“super” and the default password is “pass”.
7. Click “Setup Device”.
1.5 Web Interface
Once the device has been configured to match the network setup, log in to the web interface
using a Java enabled web browser. Once the web browser is running, enter “http://<device IP
address>” in the browser window (e.g. if the device’s IP address is 192.168.1.22, type
“http://192.168.1.22” in the browser window).
The default user name and password to log into the device are shown below.
User name super
Password pass
It is recommended that the default password be changed immediately to prevent unauthorized
access to the device.
1.6 Remote Console
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to
which the freeView IP 100 is connected. The web browser which is used to access the unit has to
have Java Runtime Environment version 1.1 or higher installed. However, it is strongly
recommended that the Sun JVM 1.4 is installed.
To access the remote console of the host, click the Console icon on the top-left corner of the
screen. There may be a slight delay as the Java virtual applet is being loaded. If the screen
shown in Figure 1-3 appears, click “Yes”.
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Figure 1-3: Java Warning
Figure 1-4 shows the top of the Remote Console window.
Figure 1-4: Remote Console
Once connected, the following can be performed to improve the user experience:
Auto Adjust button
If the video displayed is distorted, click this button and the device will automatically adjust its
display to improve the quality.
Sync Mouse button
Choose this option in order to synchronize the local with the remote mouse cursor. This is only
required if using Double Mouse mode. It is recommended that mouse acceleration is turned off
on the host device.
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freeView IP 100 User’s Manual
2 Introduction
Thank you for purchasing the freeView IP 100. The freeView IP 100 saves money, time, space,
equipment and power. The freeView IP 100 defines a new class of remote KVM access devices,
it combines digital remote KVM access via IP networks with comprehensive and integrated
system management.
The device provides convenient, remote KVM access and control via LAN or Internet. It captures,
digitizes, and compresses the video signal and transmits it with keyboard and mouse signals to
and from a remote computer. The freeView IP 100 provides a non-intrusive solution for remote
access and control. Remote access and control software runs on the embedded processor only
and not on the mission-critical servers, so that there is no impact on server or network
performance.
Furthermore, the freeView IP 100 offers additional remote power management when used with
an optional IP Power device.
The device supports consoles consisting of a PS/2 keyboard and mouse and HDDB 15 video
output and will automatically detect the current video mode of the console. The freeView IP 100
will accept video streams up to 110 MHz. This results in a screen resolution of 1280x1024 pixels
with a frame rate of 60 Hz.
2.1 When The Server Is Operational
The freeView IP 100 gives you full control over the remote server. The Management Console
allows you to access the remote server’s graphics, keyboard and mouse and the ability to send
special commands to the server. You can also perform periodic maintenance on the server.
Using the Remote Console, you can do the following:
A. Reboot the system.
B. Monitor the boot process.
C. Boot to a different operating system on dual-boot machines.
D. Boot up in Windows Safe Mode.
E. Boot the system from a separate partition to load diagnostic environment.
F. Run special diagnostic programs.
2.2 When The Server Is Non-Operational
Using the freeView IP 100, the system administrator can discover problems with the server,
though fixing hardware problems is not possible through a remote management device.
Nevertheless, the device gives the administrator valuable information about the type of hardware
failure. Serious hardware failures can be categorized into five different categories, with the
percentage chance of failure listed below:
A. Hard disk failure 50%
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B. Power cable detached, power supply failure 28%
C. CPU, Controller, main board failure 10%
D. CPU fan failure 8%
E. RAM failure 4%
Using the freeView IP 100, administrators can determine which kind of serious hardware failure
has occurred (See table 2-1).
Type of Failure Detected By
Hard disk failure Console screen, CMOS set-up information
Power cable detached, power supply failure Server remains in power off state after power on
command has been given.
CPU Controller, main board failure. Power supply is on, but there is no video output.
CPU fan failure Server specific management software
RAM failure Boot-sequence on boot console
Table 2-1 Host System Failures and Detection Methods
2.3 Features
•Manage servers around the world from your desk
•KVM (keyboard, video, mouse) access over IP and analog telephone line (modem required)
•BIOS level access
•SSL encryption
•No impact on server or network performance
•High-performance mouse tracking and synchronization
•Port to connect a user console for direct analog access to KVM switch
•Local Mouse suppression (only when using Sun’s Java Virtual Machine)
•Can be used with any standard KVM
•Remote mass storage control
2.4 Package Contents
freeView IP 100 1 PC
Quick Install Guide 1 PC
Installation software and User Manual on CD-ROM 1 PC
AC to DC Power Adapter 1 PC
Rack mount Kit 1 SET
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freeView IP 100 User’s Manual
Null modem cable 1 PC
USB A to B 6 feet cable 1 PC
3-in-1 3 feet KVM cable 1 PC
2.5 Technical Specifications
Model No. freeView IP 100
PC Port 1
Console Port 1
PC Port Connector
(All Female Types) PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin
VGA HDDB 15 pin
USB Type B receptacle
Console Port Connector
(All Female Types) PS/2 Keyboard Mini Din 6 pin PS/2 Mouse Mini Din 6 pin
VGA HDDB 15pin
Remote Console Connector RJ-45 8P8C
Serial Port (DB9 pin Male) 1
LAN port (RJ-45 8P8C) 1 x 10BASE-T Ethernet
1 x 100BASE-T Ethernet
Reset button 1
Keyboard Emulation PS/2
Mouse Emulation PS/2
VGA Resolution Local: 1600X1200 Remote: 1280X1024
Housing Metal
Power Adapter DC 5V, 2.5A
Operation Temperature 0 ~ 5°C
Storage Temperature -20 ~ 60°C
Humidity 0 ~ 80%, Non-Condensing
Size Desktop
Weight (kg) 1700g
Dimension (mm) 156 X139 X 27
2.6 System Requirements
Item Description
Local console side One PS/2 Keyboard, one PS/2 Mouse and one monitor
Remote Console side One PC or Multiple PCs are linked into the network
Host side One PC or Server or the console port of another KVM switch
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2.7 Cable Diagrams
PS/2 Cable:
Mini Din 6 pin Male to Male
VGA Cable:
HDB15 pin Male to Male
USB 2.0 Cable:
USB A-B cable
AT to PS/2 keyboard adapter: (Optional)
Din 5 pins Male to Mini Din 6 pin Female
CAT5/5E/6 Straight Through UTP/STP Cable:
8P8C
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freeView IP 100 User’s Manual
3 Hardware Installation
3.1 Operation Overview
Figure 3-1 shows some examples of how to connect the freeView IP 100 to the local area
network.
freeView IP
PC
IP Network
Administrator
Figure 3-1a: Single Server Usage Scenario
IP Network
freeView IP
8/16 PS/2
KVM Switch Multiple
Servers
Administrator
Figure 3-1b: Multiple Server Usage Scenario
The freeView IP 100 can be used in a multi-administrator, multi-server environment. Attaching
one or several units to a matrix KVM switch allows multiple users to access multiple servers
using the remote console.
3.2 Connecting The freeView IP 100 To The Host System
In order to connect the device to the host system, perform the following steps:
Step 1
Connect the VGA cable on one end a KVM cable to the monitor port on the host system and the
VGA cable on the other end of the cable to the monitor port on the host side of the unit.
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Step 2
Connect the green PS/2 plug on one end of a KVM cable to the mouse port on the host system
and the green PS/2 plug on the other end of the cable to the mouse port on the host side of the
unit.
Step 3
Connect the purple PS/2 plug on one end of a KVM cable to the keyboard port on the host
system and the purple PS/2 plug on the other end of the cable to the keyboard port on the host
side of the unit.
Step 4 (Only required if using Virtual Media)
Connect the type A connector of a USB A-B cable to the USB port on the host system and the
type B connector to the unit.
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freeView IP 100 User’s Manual
Step 5
Connect an Ethernet cable to the Ethernet port on the unit and/or connect a modem to the DB-9
port on the unit, depending on how the KVM is accessed remotely.
INTERNET
Modem
Step 6 (Only required if using a local console)
Connect the monitor to the monitor port on the console side.
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Step 7 (Only required if using a local console)
Connect the keyboard to the PS/2 port marked as keyboard on the console side.
Step 8 (Only required if using a local console)
Connect the mouse to the PS/2 port marked as mouse on the console side.
Step 9
Connect the power supply on to the freeView IP 100.
3.3 Ethernet Connection
The rear side of the freeView IP 100 provides a RJ-45 connector for a 10/100 Mbps Ethernet
connection.
Using a 10 Mbps Connection
For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, 5 or 6 UTP cable. To
establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub.
•Make sure that the cable is wired appropriately for a standard 10BASE-T adapter.
•Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s
connector.
Using a 100 Mbps Connection
For 100BASE-TX Fast Ethernet networks, the freeView IP 100 supports Category 5 or higher
UTP cabling. To establish a 100 Mbps connection, the cable must be connected to a
100BASE-TX hub or switch.
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freeView IP 100 User’s Manual
•Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter.
•Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s
connector.
3.4 Connecting The freeView IP 100 To A Multi-Port KVM Switch
3.5 Connecting The External Reset/Power Option
Refer to the manual of the IP Power or Serial over IP device for instructions on connecting them
to the serial interface on the rear of the freeView IP 100.
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4 Configuration
4.1 Initial Configuration
The freeView IP 100 is shipped with the network configuration listed in Table 4-1.
Parameter Value
IP auto configuration DHCP
IP-Address None
Net-mask 255.255.255.0
Default-Gateway None
Table 4-1: Initial Network Configuration
Note: If the freeView IP 100 cannot find a DHCP server on startup, it will not have an IP address.
The following describes the initial IP configuration that is necessary to access the unit for the first
time. Note: Before installation, make a note of the MAC address of the unit before installing the
device, it is located on the label on the bottom of the unit.
4.2 Initial Configuration Via DHCP Server
By default, the freeView IP 100 will attempt to obtain an IP address from a DHCP server on the
network. To determine the IP address obtained via DHCP, either check the list of assigned IP
addresses on the DHCP server and find the IP address assigned to the MAC address of the unit,
or set the DHCP server to assign a fixed IP address to the MAC address of the device. Consult
the manual for the DHCP server for detailed configuration instructions.
Alternatively, the setup tool KVMSetup.exe found on the Installation Disk accompanying the
product can also be used to set up the unit.
4.3 freeView IP 100 Setup Program
Connect the freeView IP 100 to a computer via local network or USB. Start the setup tool
KVMSetup.exe located on the Installation Disk on the computer. The program screen is shown in
Figure 4-1.
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